QBE Auto Insurance Review

  • 44444
Address: Wall Street Plaza 88 Pine Street
City: New York
State: NY
ZIP: 10005
Phone Number: 212.422.1212
AM Best Rating:
Market Cap:
Year Founded: 1886

If you are looking for QBE auto insurance, then this article should be of some interest to you. The first thing that you will need to understand is that the QBE Group does not sell auto insurance to individuals; they only sell commercial insurance products. However, if you live in the area of one of their subsidiaries, you can find private insurance products.

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QBE Group was founded in 1886 under the name North Queensland Insurance Company Limited. The Q in their name stems from the word Queensland in their original name. In 1921, they were acquired by the Bankers and Traders Insurance Company Limited and thus the B in QBE was born.

It wasn’t until 1973 that QB merged with Equitable Probate to create QBE Group, and the name has carried on until today. QBE is an international insurance company and is ranked among the top 25 insurance companies in the world.

QBE Agents

QBE works through an independent agent system with their company. What this means is that they don’t hire any agents directly. They require either independent agents or independent agencies to become trained and licensed to sell their products.

QBE does, however, handle any auto claims regarding your insurance. You can file an auto insurance claim through the agent who wrote your policy or you can file a claim directly on their website.

QBE Regional Subsidiary

There are some subsidiaries of QBE that do have their own community agents. The company that offers this is called QBE Regional Insurance and they are based in Sun Prairie, Wisconsin. Many types of auto insurance and other covers are available.

  • A subsidiary that falls under the Regional Insurance portion of QBE called General Casualty offers private and commercial insurance through independent insurance agents.
  • Another subsidiary of QBE Regional’s umbrella is Farmers Union Insurance. This insurance is only available in nine states, and they write polices for individuals and companies, including auto insurance through their own insurance agents.
  • QBE Agri is available in 20 states with dedicated insurance teams. This company specializes in insurance products for agricultural businesses.
  • Lastly, under the Regional umbrella is Unigard Insurance. Unigard offers insurance products for individuals and companies through independent agents and their products are available in eight states in the western hemisphere.

QBE Reinsurance and Specialty Subsidiaries

There are two subsidiaries that don’t fall under the Regional category. These subsidiaries are QBE Reinsurance and QBE Specialty.

  • QBE Reinsurance specializes in accident and health insurance, facultative insurance, international treaty insurance and domestic treaty insurance. Their focus is on companies outside of the US.
  • QBE Specialty sells accident and health insurance, commercial auto, general liability, property insurance, workers comp insurance and more. Their products are available in all 50 states.

QBE Quotes

Getting a quote from QBE directly isn’t possible; you will have to use one of the independent agencies that sell their auto insurance products. It is important to note that not every independent agent will sell QBE products, you can contact QBE via their contact page to find agents in your area or visit one of their subsidiary websites.

You will find, however, that you can use a quote tool on the subsidiary sites that fall under the Regional umbrella. Naturally, you can also use our quote tool to get insurance quotes but you may not see QBE related products if they aren’t available in your state or if they don’t offer the best prices for their services.

QBE Customer Service and Reviews

One of the things that QBE is known for is their excellent customer service, both directly and through their subsidiaries. In addition, through their years in the insurance industry QBE and each of their subsidiaries have consistently maintained an A rating or better from each of the financial insurance rating companies.

Overall, the people who work for QBE and their subsidiaries overall have good things to say about working for the company. Employees are encouraged to take responsibility for claims and make decisions that benefit the client, even if it isn’t necessarily the normal operating procedure for the company.

This in turn can lead to excellent service for customers who have a concern about their policy or claims. Happy employees tend to lead to better customer service overall.

In general, the reviews from customers are good, however, the most common complaint is that they cost more than other insurance companies; it is good coverage, it’s just not cheap auto insurance. For some people this isn’t an issue as they are willing to pay more for excellent customer service.

Overall, there is a consensus of opinion that QBE offers good products and has excellent customer service.

QBE Careers

If you are interested in a career at QBE you need only to visit their website to see a list of their open positions. As QBE doesn’t directly hire insurance agents, you will find the careers available consist of HR Analysts, Project Managers, Risk Analysts, Regulatory Compliance Analysts, Finance Technicians and so on.

If you are interested in becoming an insurance agent, you will have to visit the subsidiary websites for any local agent jobs. Independent agencies don’t work directly for QBE.

QBE Contact Information

QBE Groups corporate office is located in Australia. They are located at:

QBE Insurance Group Limited
Level 2, 82 Pitt Street,
Sydney NSW 2000 Australia
ABN: 28 008 485 014

And can be reached by phone at:

Tel: +61 2 9375 4193
Fax: +61 2 9231 6104

They also have a presence in America, which was established in 1991. The American Division is located at:

Wall Street Plaza
88 Pine Street
New York, NY 10005

And they can be reached by phone at:

Phone: 212.422.1212
Fax: 212.422.1313

QBE also has offices in:

  • Argentina
  • Brazil
  • Colombia
  • Mexico
  • Bermuda

QBE Verdict

The bottom line for this company is that it is an excellent company with a variety of products for specialized businesses, corporations and individuals. The company is financially strong and continues to grow, but not at a pace that is too fast to be sustainable.

The downside is that their products tend to be more expensive than some of the other insurance companies that you can choose from. This is why it is important that you shop around for your car insurance options to ensure that you get the best price for the services and products that you need.

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