Fremont Auto Insurance

Fremont Insurance Company is a property and casualty insurer based in Fremont, Michigan.

The company has limited its insurance and investments to the state of Michigan exclusively since the company’s founding in 1876.

The company is a subsidiary of Fremont Michigan InsuraCorp., Inc. and one of four that together, provide personal, commercial, farm, and marine insurance.

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Fremont Insurance is the subsidiary focused on personal lines, offering auto, boat, home, life, renters, and umbrella policies.

The company only insures Michigan residents based on a philosophy that, as state residents themselves, they are uniquely qualified with personal knowledge of the conditions and environments of Michigan.

Their commitment to specifically investing in Michigan businesses is one of the reasons the company retains more than 90 percent of its customers annually.

Fremont Auto Insurance Agents

Some auto insurance companies conduct business using a direct-to-customer model; some prefer to use independent agents. Fremont’s model uses a combination of both.

They employ more than 1,000 corporate insurance agents at 250 locations within the state.

Their independent agents number more than 1,200, scattered around Michigan in both small and large agencies.

Finding an agent near you is as simple as visiting the company website and using their agent locator tool.

The agent locator tool offers two different options for finding a local agent. The first is to simply find your county on an interactive map and click on it.

The tool will return all of the agents located in your county, with name, address, phone number, and website where applicable.

The other option is to use the site’s search engine which requests either your zip code or county. It returns results in the same way as the interactive map.

Fremont Auto Insurance Claims

For customers making glass claims, the claim must be filed with Fremont’s partner, Alliance Claims Solutions. Alliance handles the entire process including:

• Taking your claim
• Making sure your glass is replaced
• Satisfying payment with the vendor

Fremont includes the website and contact information for Alliance on its website. Customers who are unable to get satisfaction through Alliance are still welcome to contact Fremont.

All other auto insurance claims begin with either a call to your local agent or a visit to the Fremont website.

The company suggests you call your local agent first, if at all possible, because they will be able to service your claim more quickly.

They’ll also have knowledge of any local conditions or circumstances that might affect your claim. Under no circumstances should customers admit liability or make promises of payment to anyone else involved in the accident.

Fremont Insurance provides roadside assistance to help with flat tires, lockouts, and towing needs.

They provide a toll-free telephone number on their website that customers can call to access this service.

It’s not clear whether or not roadside assistance is limited to specific policies, but your local agent can determine that for you.

Fremont Auto Insurance Reviews

Fremont Insurance Company is registered with the Better Business Bureau of Michigan.

They enjoy an outstanding rating of A+ without a single complaint over the last three years.

The Better Business Bureau issues its ratings based on the total number of complaints received, the seriousness of those complaints, and whether or not the company in question dealt with customer concerns satisfactorily.

Beyond the Better Business Bureau, there’s not much else to go on except the company’s A- or excellent rating from A.M. Best.

The lack of customer reviews may be due to the fact that they deal exclusively in the state of Michigan.

On the other hand, the company boasts a customer retention rate of 91 percent.

With that many happy customers, it might simply mean that there aren’t enough unhappy ones who bother writing reviews.

Fremont Auto Insurance Careers

Although the employment section of Fremont’s website states there are currently no open positions, there’s also a very detailed statement indicating that the company is always willing to look at resumes and consider candidates who may have a good future with them.

Resumes can be mailed directly to the human resources department located at the corporate offices, or sent via e-mail to the address provided on the website.

In addition to salary, the Fremont office offers a good selection of benefits. Included in those benefits are:

• health and dental insurance
• health flex accounts
• paid vacation and sick time
• a flexible schedule
• continuing education opportunities
• a program to help employees purchase their own PCs

There may be other negotiable benefits depending on the job for which you are being considered.

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