AssuranceAmerica Auto Insurance

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Company Details


5500 Interstate North Pkwy Ste.600

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Year Founded
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Company Rating 1.17 (24 reviews)

Things to Remember...

  • AssuranceAmerica Corporation is an insurance underwriting company
  • AssuranceAmerica offers non-standard wholesale and retail insurance options
  • AssuranceAmerica works with two other companies as subsidiaries

AssuranceAmerica Corporation is a wholesale and retail insurance underwriter offering auto insurance coverage to customers categorized as being non-standard.

The non-standard designation refers either to drivers with unusual needs or those who have been placed in a high-risk pool due to multiple accidents, violations, or DWI/DUIs.

The company operates through three separate subsidiaries:

  • AssuranceAmerica Insurance Company (AAIC
  • AssuranceAmerica Managing General Agency
  • TrustWay Insurance Agencies

Specific details of each individual policy will be subject to the special needs of each customer.

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AssuranceAmerica Agents


AssuranceAmerica prefers not to write or service policies directly through its corporate office.

Rather, it prefers the local agent business model in which a select group of agents chosen to represent the company and its products. These agents may or may not represent other auto insurance companies with similar products.

To date, AssuranceAmerica claims affiliation with more than 2,500 local agencies around the country.

Through its TrustWay Insurance Agencies subsidiary, AssuranceAmerica purchases existing local agencies from their owners.

If owners are selling their agencies because they’ve chosen to retire, TrustWay will take over all daily operations until new management can be assigned. Owners who wish to remain part of the business maintain day-to-day operational control even after the acquisition.

AssuranceAmerica offers the services of Trust Way as a means of helping local agencies become more profitable.

Agencies further benefit through reduced overhead, national branding opportunities, a larger pool of business resources, expanded advertising opportunities, and access to more insurance products.

Local agents who are accepted into the AssuranceAmerica family through this option undergo comprehensive training in the company’s products and business practices.

Assurance America Locations


With thousands of local agencies in the eight states where AssuranceAmerica is active, finding a local office is as simple as running an Internet search on the company name and the state.

As for corporate offices, AssuranceAmerica maintains two locations. AAIC makes its home in South Carolina while company headquarters are in Georgia.

The information for the Georgia office is as follows:

Assurance America Corp.
5500 Interstate North Parkway
RiverEdge One Suite 600
Atlanta, GA 30328
Phone: 770-925-0200
Toll-Free: 1-800-450-7857

Their mailing address is:

PO Box 723128
Atlanta, GA 31139-0128

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Assurance America Claims

Assurance America provides a toll-free telephone number on their website for individuals needing to make an auto insurance claim.

This claim service is used as a secondary option if your local agent is not available at the time.

If you can contact your local agent first, he or she will be able to provide you with more personal service aimed at getting you back on the road as quickly as possible.

Like all auto insurance companies, AssuranceAmerica and all of its local agents encourage customers to cooperate in all investigations conducted by law enforcement.

Often times these investigations, and the subsequent police reports generated, are the keys to understanding who is at fault for a car accident and whose insurance will pay claims.

Once you contact your local agent or the corporate office, you will be directed in how to proceed with your claim.

AssuranceAmerica Careers



According to the company website, AssuranceAmerica has several job openings on an ongoing basis.

The company is always looking to add to its staff in the following areas:

  • customer service agents
  • claims processors
  • first level claims adjusters

Resumes can be submitted by visiting the company website and clicking on the “join us” tab at the top of the page.

From these three links. you can apply for jobs and upload your resume. AssuranceAmerica insists that duplicate resumes are not necessary if you plan to apply for more than one position.

Furthermore, when submitting your application and resume, you will be asked to provide voluntary identification information.

The website clearly indicates that submitting this information is not required, nor will a failure to provide it work against you in the job application process.

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