Farm Bureau Auto Insurance Review (2020)

Farm Bureau auto insurance is provided by a company known as Farm Bureau Property & Casualty Insurance Company. It is loosely connected to a national lobbying group known as the American Farm Bureau Federation (AFBF).

The AFBF promotes the interests of farmers and ranchers all across the country and has member organizations in 49 states.

FBL Financial Group of Des Moines, IA provides insurance products on behalf of the AFBF. FBL Financial Group is also the parent company of Farm Bureau Property & Casualty Insurance Company.

Farm Bureau Property & Casualty (FBPC) was established more than 70 years ago under the name Farm Bureau Financial Services. Its original purpose was to provide for the insurance needs of the members of the Iowa Farm Bureau Federation.

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What kinds of insurance does Farm Bureau Auto Insurance offer?

 

Farmer Bureau auto policies start by offering the minimum coverage required in each of the states they are licensed to do business in. That coverage will include minimum amounts of coverage for bodily injury, property damage, and a liability or uninsured/underinsured drivers.

In addition, their auto policies include options for collision damage coverage, fire and theft, classic coverage, and comprehensive.

Three additional options are included as extras at customer request.

These options include:

• Emergency roadside assistance
• Coverage of personal property lost in a utility or camping trailer
•  Rental car fee

Farm Bureau is happy to insure vehicles other than your personal car. They offer coverage for motorcycles, dirt bikes, ATVs, and even scooters too.

Regarding recreational vehicles, they write policies for motorhomes, trailers, boats, jet skis, and snowmobiles. Farm Bureau will even write you a policy for a golf cart, or just about any other vehicle used on a recreational basis.

Other Farm Bureau insurance products include homeowners, condominium, renters, and mobile home coverage, as well as products specifically aimed at ranchers and farmers and a full line of life insurance options.

Farm Bureau is among the most comprehensive insurance providers in terms of the sheer number and types of policies they offer. Full product information can be found on the corporate website.

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Farm Bureau Locations

The FBPC corporate office is located in Des Moines, Iowa.

The contact information for the corporate office is:

Farm Bureau Financial Services
5400 University Avenue
West Des Moines, IA 50266-5997
(515) 225-5400

You may also contact the company via a local agent in your area. Farm Bureau provides a network of local agents in all 15 states where they operate.

You can find a local agent by visiting the company website and entering your zip code into their agent locator service. They also provide toll-free numbers for information or inquiries regarding the different categories of their products.

Farm Bureau Reviews

When it comes to customer reviews, FBPC is unusual in that it receives a larger number of positive reviews than negative ones. Most auto insurance companies realize a 50-50 split between the positive and negative, but FBPC has a higher rate of positive reviews near 65 percent.

This may be in part because they serve a very limited segment of the American population; a segment known to be very loyal to those who are part of the group. On the other hand, good service is a good service.

Among most positive reviews, the biggest plus for this company is their customer service record. More than one reviewer has cited the fact that agents and claims adjusters were friendly, quick, and responsive.

Many others commented on the fact that their phone calls were always answered by agents with a very professional attitude.

Surprisingly, one of the chief complaints against FBPC is their website. Reviewers claim that the site does not provide accurate and up-to-date information, nor does it work very well when attempting to review claims or modify policies.

Some reviewers also believe the site is difficult to navigate when compared to other websites of similar size and scope.

In terms of its financial ratings, both Standard & Poor’s and A.M. Best consistently rate Farm Bureau Property and Casualty Company very highly.

Stability ratings of and “A” indicate the company is on firm financial footing regarding its ability to meet both short and long-term obligations.

Both companies also give Farm Bureau a stable rating for its future outlook. The ratings indicate that the company is doing well and should be around for years into the future.

Farm Bureau Careers

The FBPC website points to the quality of its employees is one of the reasons it has maintained such a good reputation for more than 70 years. They currently employ nearly 1,900 individuals and have 5,000 field associates across their 15 states of operation.

Their website lists a number of opportunities available at both the corporate office and within the sales force. Interested candidates can find information on available careers by visiting the company website and clicking on the “careers” link.

Furthermore, there are also opportunities for licensed independent insurance agents to become a Farm Bureau agent.

For those interested specifically in sales positions, the company offers a 60-day paid training program allowing new sales agents to earn a decent amount of money while they learn.

Once training is complete new agents will be offered a competitive commission and bonus program which pays them based on their performance. The best sales agents who are good at what they do can realize a very comfortable living, limited only by their efforts.

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