Safeway Auto Insurance Review (2023)

My first and my worst experience I've ever had with the insurance company ever they will constantly Rob and steal from you from 32 more dollars every single time you owe if there is an emergency that is totally out of your control on a day that there is no customer service the next day that there is customer service you're still screwed .they will steal your money and will not give it back even if you paid on your due date. They will snatch you off your automatic pay and make you old your next bill within the next two weeks when you're supposed to pay monthly they rob still and Rob and steal and Rob and I'm desperately looking for better insurance .

The worst, lien, don’t call, claim just sitting in there computer insurance company ever. I spoke with [REDACTED NAME] one day we closed a offer, he told me to call back the next business day. I call back he say another offer that’s 50 dollars lower like we didn’t just closed on a offer.. so I ask to speak to his supervisor, he put me on hold, then came back and told me she said his offer is his offer and if I don’t take it he will go lower... so I kept saying I wanna speak to your supervisor.. she gets on the phone no help I’m telling her to pull the recording oh we don’t record ever call... they both had attitudes. When I spoke on there reviews she got mad... this is the worst company I ever dealt with..

The people at this company are really nice and have worked with us when we were late on a payment. I did not get quotes but the price is better than we have had in the past. The only thing I don't like is that they send invoices that say "cancelation notice" when it's just asking for your next payment, before the payment is due but only a few days before. So we don't have much notice. We usually pay it before the invoice comes in because it is due on the same date every month. But getting a cancelation notice makes me worry that something went wrong with my payment or my husband forgot this month. In my state any lapse in insurance causes a $200 fine when you renew your registration so it makes me worry.