Columbia Auto Insurance Review (2024)

Columbia Insurance Company offer auto, home, farm, umbrella, and general liability insurance to residential and business clients. If you buy Columbia auto insurance, you can pay as low as $86 per month for full coverage. Find out how in this Columbia Auto insurance review!

UPDATED: Apr 1, 2024Fact Checked

Luke Williams

Insurance and Finance Writer

Luke Williams is a finance, insurance, real estate, and home improvement expert based in Philadelphia, Pennsylvania, specializing in writing and researching for consumers. He studied finance, economics, and communications at Pennsylvania State University and graduated with a degree in Corporate Communications.  His insurance and finance writing has been featured on Spoxor, The Good Men Project...

Insurance and Finance Writer

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

UPDATED: Apr 1, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 1, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 1, 2024Fact Checked
4.0
autoinsurance.org

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Columbia Insurance Group

Average monthly rate for good drivers:

$83

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Columbia Insurance Group was founded in 1874 and is a company that sells types of auto insurance, homeowners insurance, umbrella insurance, commercial, and farm policies
  • Columbia is licensed to sell insurance in 30 states

Cons

  • They do not offer a quote tool or even a get a quote option for any of their products
  • They currently only have policyholders in 19 of those 30 states

Final Verdict: Review of Columbia Insurance Group

Columbia Insurance Group was founded in 1874 and is a company that sells types of auto insurance, homeowners insurance, umbrella insurance, commercial, and farm policies.

Like most small auto insurance companies, Columbia auto insurance reviews customer eligibility through its online quote system. However, we’ll ride through what you could pay the Columbia car insurance company in our extensive review.

If you want to get Columbia car insurance quotes before you read the Columbia auto insurance review, enter your ZIP code above and start comparing auto insurance rates today!

[su_box title="Things to Remember..." style="default”]
  • Columbia Insurance Group was founded in 1874 and is a company that sells types of auto insurance, homeowners insurance, umbrella insurance, commercial, and farm policies.
  • Independent agents sell Columbia Insurance in the 30 states that their products are available.
  • They do not offer a quote tool or even a get a quote option for any of their products.
[/su_box] Columbia Insurance Group was founded in 1874 and is a company that sells types of auto insurance, homeowners insurance, umbrella insurance, commercial, and farm policies. Like most small auto insurance companies, Columbia auto insurance reviews customer eligibility through its online quote system. However, we'll ride through what you could pay the Columbia car insurance company in our extensive review. If you want to get Columbia car insurance quotes before you read the Columbia auto insurance review, enter your ZIP code above and start comparing auto insurance rates today!  

What You Should Know About Columbia Mutual Insurance Company

Columbia Insurance Group was founded in the Midwest in Columbia, Missouri. According to the company, some neighbors got together and formed the company because they had too few insurance options in their area against fire and windstorms.

The first company was called Home Mutual Insurance Company in Missouri. Today, Columbia Insurance Group has five companies under their umbrella.

These companies are:

  • Association Casualty Insurance Company
  • Citizens Mutual Insurance Company
  • Columbia Mutual Insurance Company
  • Columbia National Insurance Company
  • Georgia Causality & Surety Company

You may have asked, “How can I auto insurance companies near me?” Start by using our FREE comparison tool! Enter your ZIP code to begin comparing affordable auto insurance!

Where are Columbia Auto Insurance Group Agents Located?

Independent auto insurance agents sell Columbia Insurance in the 30 states that their products are available. Columbia takes its relationship with the independent agents who sell their products very seriously because they want their customers to be happy as well.

There is a tool on their website to help you find an agent in your area. This tool only requires you to enter your ZIP code, and this does the rest.

What are the Columbia Auto Insurance Group Locations?

You’ll find that Columbia has five branch offices, one for each of their insurance companies listed above.

Here is a list of their locations as well as how to contact each of these companies by their Columbia Auto Insurance phone number:

Columbia Insurance Atlanta Branch Office
4370 Peachtree Road NE, Suite 200
Atlanta, GA 30319
404-442-1100

Columbia Austin Branch Office
3420 Executive Center Drive, Suite 200
Austin, TX 78731
512-345-7500

Columbia Insurance Branch Office – Home Office
2102 White Gate Drive
Post Office Box 618
Columbia, MO 65205
573-474-6193

Columbia Insurance Omaha Branch Office
10820 Harney Street
Omaha, NE 68154
402-330-5600

Columbia Insurance Salina Branch Office
124 Iowa Avenue
Post Office Box 2180
Salina, KS 67402
785-825-5531

How to File Columbia Auto Insurance Group Claims

If you are looking for an easy way to file a claim via Columbia Insurance Group, you can go to the website at https://www.colinsgrp.com/site/claims (formerly https://www.columbiainsurancegroup.com/) and click “Find A Claims Service Center.”

Watch this short video on Columbia Insurance Group’s explanation of insurance claims.

They have 24-hour claims services available so you can get a prompt response.

There is a working Columbia Auto Insurance Co. phone number, which you can reach at 1-800-877-3579 Ext. 1860.

Your best bet will be to contact your independent agent rather than attempting to contact Columbia directly.

Although going through an independent agent can take a little longer, you can at least know that the issue is being dealt with by a professional.

How to Get Columbia Auto Insurance Group Quotes

Unfortunately, you will not be able to get any quotes directly from the Columbia Insurance Group to find affordable Columbia car insurance. They do not offer a quote tool or even a get a quote option for any of their products.

They are quite upfront about the fact that if you want more information on their products that you will need to speak with your independent agent.

The good news here is that your independent agent will compare rates between several companies to provide you with cheap auto insurance rates, which may not come from Columbia at all.

According to their website, you can make payments online at this address:

Columbia Insurance Group PO BOX 801726

Kansas City MO 64180-1726

What Careers does Columbia Auto Insurance Group Offer?

Columbia Insurance Group does not currently have any open jobs at any of their branches. As mentioned above, because they use independent agents, there will not be an opportunity to work for the Columbia Insurance Group as an agent.

Companies like this, when they are hiring, typically hire for positions such as claims representative, policy writers, accountants, and so on. If you want to sell their insurance products, you will have to do so as an independent agent.

For the men and women who work for Columbia Insurance Group, they do offer a variety of benefits. These benefits include:

  • 401(k) retirement/savings plan
  • Flexible work schedule
  • Business casual dress policy
  • Paid vacation and sick leave
  • Paid holidays
  • An interest-free computer loan program
  • Medical/Dental insurance
  • VSP vision plan
  • Flexible spending account
  • Group term life insurance
  • Long term disability insurance
  • Paid personal days
  • Annual employee health screening

Columbia is an at-will employment company, which means that it doesn’t work within a union and has the right to hire or fire at their discretion without any recourse from the employees.

Columbia Mutual Insurance Company Insurance Coverage Options

Columbia auto insurance happens to carry liability, collision, and comprehensive coverage options. You can receive discounts also on your Columbia car insurance rates. However, the base auto insurance rate reported by the NAIC may be cheaper or more expensive when you get a Columbia Insurance Company quote.

Factors that determine auto insurance can increase your Columbia auto insurance quote and rates. Discounts, however, can decrease your policy price when you buy Columbia car insurance. Customers who have good credit will likely pay the least.

According to the Federal Trade Commission, consumers with good credit pose less risk for companies and receive lower prices from businesses like auto insurance companies.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

Columbia Mutual Insurance Company Insurance Rates Breakdown

Here are the national average projections of auto insurance coverage from NAIC’s research.

Auto Insurance Monthly Rates by Coverage Type
CoverageRates
Collision$27
Comprehensive$12
Full Coverage$86
Liability$46
Medical Payments$40
Personal Injury Protection$35
Uninsured/Underinsured Motorist Coverage$30

Liability is the most expensive when compared to comprehensive and collision auto insurance, while full coverage is all coverage combined. Sometimes you’ll see full coverage labeled as combined.

Frequently Asked Questions

What is Columbia Auto Insurance?

Columbia Auto Insurance is an insurance provider that offers coverage for automobiles, providing financial protection against potential losses and damages resulting from accidents, theft, or other covered events.

What types of coverage does Columbia Auto Insurance offer?

Columbia Auto Insurance offers various types of coverage, including liability coverage, which pays for damages to others if you’re responsible for an accident, as well as comprehensive coverage, collision coverage, uninsured/underinsured motorist coverage, and more.

How do I get a quote for Columbia Auto Insurance?

To get a quote for Columbia Auto Insurance, you can visit their official website or contact their customer service. Provide the required information about your vehicle, driving history, and personal details to receive a customized insurance quote.

Can I customize my Columbia Auto Insurance policy?

Yes, Columbia Auto Insurance allows you to customize your policy based on your specific needs. You can select the types and levels of coverage that suit your requirements and budget.

What factors affect the cost of my Columbia Auto Insurance premium?

Several factors can influence the cost of your Columbia Auto Insurance premium, including your driving record, the type of vehicle you drive, your location, your age, and the coverage options you choose. Additionally, your credit history and insurance claims history may also be taken into account.

How can I lower my Columbia Auto Insurance premium?

There are several ways to potentially lower your Columbia Auto Insurance premium. Maintaining a clean driving record, bundling your auto insurance with other policies, opting for a higher deductible, and taking advantage of available discounts (such as safe driver discounts or discounts for multiple vehicles) can help reduce your premium.

What should I do in case of an accident?

In case of an accident, it’s important to prioritize safety first. Check for injuries and call emergency services if necessary. Exchange information with the other party involved, such as names, contact details, and insurance information. Report the accident to Columbia Auto Insurance as soon as possible to begin the claims process.

How do I file a claim with Columbia Auto Insurance?

To file a claim with Columbia Auto Insurance, you can contact their claims department through their provided phone number or online portal. Provide all the necessary details about the incident, such as the date, time, location, and a description of what happened. They will guide you through the process and assist you in completing the necessary paperwork.

Can I manage my Columbia Auto Insurance policy online?

Yes, Columbia Auto Insurance offers online policy management services. Through their website or mobile app, you can access your policy details, make payments, request changes to your coverage, and view any applicable documents.

How can I contact Columbia Auto Insurance for further assistance?

To contact Columbia Auto Insurance, you can refer to their website for their customer service phone number or email address. They will be able to provide you with the necessary support, answer any additional questions you may have, and assist you with any concerns regarding your policy.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

Luke Williams

Insurance and Finance Writer

Luke Williams is a finance, insurance, real estate, and home improvement expert based in Philadelphia, Pennsylvania, specializing in writing and researching for consumers. He studied finance, economics, and communications at Pennsylvania State University and graduated with a degree in Corporate Communications.  His insurance and finance writing has been featured on Spoxor, The Good Men Project...

Insurance and Finance Writer

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Columbia Mutual Insurance Company

3.97 (17 reviews)
4
September 30, 2018

Chloe0923

Columbia Insurance

Reasonable rates for Auto Insurance.Offer several options too pay your bill. Good customer service services.
4
September 7, 2018

1aislinn28

Not a bad company

For the most part, I have no problems with this company. They have cheap prices and the agent that I go through does most of the work. The bill goes up little by little (about ten dollars more a month then when I started 3 years ago). They also almost dropped me after recording my vin number wrong but wasn't a huge deal to fix it. Worth it for the cheapest premium.
4
August 13, 2018

Moes1

Columbia Auto Insurance

good company reasonable rates sometimes I do not understand extra charges on bill from time to time. They had a grace period of three days paying your bill than they did away with it I wish they would of kept it. I pay the same amount as I did with Allstate maybe a little less. The customer service center is very good though except for one time I received a rude agent very discourteous.
4
February 7, 2018

klynnae

Columbia is a great company

I have enjoyed using this company! Having an agent in town is convenient and they are wonderful to work with. Overall, the rates stay the same from year to year so I know what to expect.
4
January 13, 2018

1aislinn28

Great for the price

Price is the cheapest out there. Coverage is great! Took 3 times of calling to get my address changed but they never charged me a late fee at leas
0.5
November 6, 2017

mandasman_71749

Ain't what they say they are!

I just recently got my renewal for my vehicle insurance, and bam! my insurance went from $338 a month to $401 a month! When I contacted Columbia to find out why, they tell me the reason for the increase was that the state of Arkansas just had an increase on their premiums, and for the one time my payment was late!
4.5
November 2, 2017

sysol

Trusted Insurance for a decent price

Haven't had any problems with Columbia. Great insurance company with great agents that are very helpful
4
October 8, 2017

Cntry_3

Wonderful employees

This company has been so kind and curteous to me, and answered all the questions I had while making sure I was okay. Somebody has been with me through every step of the way after an accident so that I was taken care of. And now my truck looks better than new!
5
July 9, 2017

Tingram

Great insurance with low premiums

Columbia has taken very good care of me and offers me low premiums. Been a customer's for years. Wouldn't have it any other way.
3.5
April 20, 2017

Keljoecra61

Tornado relief

After a huge tornado there was a lot of destruction in my neighborhood and the claim adjusters were on point. There must have been hundreds of cars damaged in my neighborhood but they were here quickly and were efficient in handling everyone's claim. I really appreciate their hard work.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.autoinsurance.org account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption