Star Auto Insurance Review (2024)

What You Should Know About Star

Star Insurance was founded in 1980 with the goal of distinguishing itself with its dedication to customer service. Star Insurance specializes in working with contractors. Some of the insurance providers they represent are Progressive, Nationwide, and The Hartford.

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Star Auto Insurance Customer Service

At Star Insurance, insurance professionals are available to address customer questions and concerns 24 hours a day, 365 days a year. They are available by phone or email.

The website contains a link to frequently asked questions that customers might have, such as whether or not there are advantages to buying car insurance online.

Star believes that there are multiple benefits. Star compares dozens of online carriers in order to choose the best deal. The customer doesn’t have to put up with aggressive salespeople.

In addition, when buying insurance online, there are no overhead costs built into the price, so the customer pays less.

Star Insurance’s website addresses one of the most frequently asked questions of why everyone doesn’t pay the same amount for auto insurance coverage.

The explanation is that each customer presents a different level of risk to an insurance company, and the premiums reflect this higher or lower risk.

Also, each policy can differ according to the amount of money the customer pays out of pocket, the type of coverage purchased, and the deductible.

Star Auto Insurance Locations

Star Insurance is able to conduct extensive research for its customers in Minnesota and Wisconsin from one office in White Bear Lake, Minnesota.

Customers can reach an agent either by calling the office or via email. They maintain a phone line 24 hours a day, 365 days a year.

Star Insurance’s address is:

Star Insurance Agency
2682 County Road E E
White Bear Lake, MN 55110
Phone: (651) 773-5393
Email: [email protected]

Star Auto Insurance Claims

If the unthinkable happens and the customer needs to file an auto insurance claim, Star recommends first filing a police report.

Then contact the insurance company who carries the policy.

Each company represented by Star has its own procedure for filing claims, and Star defers to those individual companies, but there are basic guidelines to be followed no matter which insurance company the customer has chosen.

For example, if possible, take photos of the damage. Also, all involved drivers should exchange insurance information.

Star Insurance Rates Breakdown

Star’s website provides two different forms that can be filled out and submitted online.

The personal auto insurance quote form requests information to include:

• Details about the vehicles
• Current insurance information
• Whether or not there have been any accidents or violations in the past five years.

Once the information has been submitted, a Star Insurance professional will research available coverage options, and then contact the potential customer to discuss the search results.

The website provides an online commercial vehicle insurance quote, and also some important guidelines when requesting commercial coverage.

Overnight premises exposure coverage can be added to existing coverage.

In addition to protection for company-owned vehicles, coverage for non-owned vehicles used for company business is also available.

This coverage can include auto liability, uninsured motorist protection, personal injury coverage, and also physical damage to the non-owned vehicle.

Since some commercial auto carriers have hidden fees, Star assures that the potential customer can feel confident that this is not the case with a Star commercial auto policy.