Infinity Auto Insurance Review (2024)

Read our Infinity auto insurance review to find affordable rates for high-risk drivers. Infinity specializes in high-risk auto insurance in California that costs between $120-$240/mo, depending on your driving record. Policyholders can also sign up for the Infinity DriveClub roadside assistance program.

UPDATED: Feb 26, 2024Fact Checked

Sara Routhier

Sr. Director of Content

Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

Sr. Director of Content

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked
2.0
autoinsurance.org

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Infinity

Average monthly rate for good drivers:

$111

A.M. Best rating:

A-

Complaint level:

High

Pros

  • A website available in Spanish
  • Auto insurance options for high-risk drivers

Cons

  • A high number of customer complaints
  • Coverage only available in California
  • Few options for standard drivers with good driving histories

Final Verdict: Review of Infinity

Infinity car insurance may be an excellent option for high-risk drivers. However, the company could provide too few opportunities for people seeking robust coverage. Additionally, anyone living outside California cannot purchase a policy with Infinity.

[su_box title="Things to Remember..." style="default”]
  • Infinity sells auto insurance to high-risk drivers and offers multiple discount opportunities
  • Infinity offers reasonably priced auto insurance rates, though there are cheaper alternatives
  • There have been customer complaints about Infinity’s claims handling
[/su_box] If you’re a high-risk driver searching for proper car insurance coverage, you may want to consider Infinity Insurance. Infinity auto insurance offers nonstandard coverage to drivers who may have difficulty finding policies with other companies. Infinity Insurance Company offers the typical options for car insurance, but the company allows high-risk drivers to purchase liability-only policies. Unfortunately, Infinity car insurance is only available in California, and it may be difficult to find cheap auto insurance options with Infinity.  

What You Should Know About Infinity A Kemper Company

If you’re a high-risk driver searching for proper car insurance coverage, you may want to consider Infinity Insurance. Infinity auto insurance offers nonstandard coverage to drivers who may have difficulty finding policies with other companies.

Infinity’s parent company, Kemper Insurance, has an A- (Excellent) financial strength rating with A.M. Best and a stable outlook for the future. The company also has an A+ rating with the Better Business Bureau (BBB). 

Infinity Insurance Company offers the typical options for car insurance, but the company allows high-risk drivers to purchase liability-only policies. Unfortunately, Infinity car insurance is only available in California.

Since it may be difficult to find cheap auto insurance options, keep reading our Infinity auto insurance review to find the most affordable coverage.

Infinity A Kemper Company Insurance Coverage Options

Infinity Insurance, which is owned by Kemper, offers three options for auto insurance coverage. The company website states that policyholders have the option to purchase liability auto insurance coverage that meets California’s requirements but can also purchase a policy that provides the best protection possible.

While Infinity is not specific about what coverage options are available, the company likely offers the following options:

Along with these policies, Infinity offers DriverClub, the company’s 24/7 roadside assistance program. With Infinity DriverClub, policyholders can receive assistance if they run out of gas, get locked out, have a dead battery, and much more. 

Membership for DriverClub is included in your Infinity auto insurance rates, though you will have to pay for roadside assistance services as needed. 

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

Infinity A Kemper Company Insurance Rates Breakdown

To see how California’s average annual full-coverage auto insurance rates compare with the rest of the country, look at this map.

 

It isn’t easy to know how much you would pay for coverage with Infinity before getting a quote. Many factors affect car insurance rates, including age, location, and coverage type. 

The graphic below shows how Infinity's average annual rates for full vs. minimum auto insurance coverage compare for 45-year-old drivers.

Still, it’s safe to assume that rates with Infinity would be higher than rates with other companies since Infinity primarily insures risky drivers.

While rates with Infinity are higher than those from other companies, they are often less expensive than those with Farmers and National General. Before you commit to a policy with Infinity, shop around and compare auto insurance quotes from multiple providers online.

Infinity Auto Insurance for High-Risk Drivers

If you’re a high-risk driver, rates are likely to be at least slightly higher than average.

Having infractions of any sort on your driving record will make your insurance more expensive. So, picking the right company for your situation can truly help keep costs down.

Jeffrey Manola Licensed Insurance Agent

For teens and people with a driving infraction, auto insurance rates with Infinity are anywhere from 3% to 44% higher than the national average. Whether you have a DUI or a history of accidents, it can certainly affect your rates negatively.

Here is a look at the national averages for those with a DUI on their driving record.

Rates will vary from one insurance company to the next as each company weighs factors like your driving record differently. So, those with accidents on your record won't pay a set price. Here is a look at what you may be paying depending on what car insurance company you are with.

If you are pulled over and given a ticket for speeding, you may also see an increase in your auto insurance rates. Here's how much, on average, Infinity rates may go up.

Overall, having infractions of any sort on your driving record will make your insurance more expensive. So, picking the right company for your situation can help keep costs down.

Infinity A Kemper Company Discounts Available

Infinity does offer its policyholders specific auto insurance discounts on coverage, including the following:

  • Multi-car
  • Safe driver
  • Paid-in-full
  • Paperless
  • Mature driver improvement
  • Good student discount
  • Loyalty
  • Switch and save
  • Homeowner

If you live in California and believe you may qualify for coverage, you can call Infinity to speak with a representative. Some discounts could help you save as much as 20% on your insurance premium. Also, you may want to find out which auto insurance companies have the biggest multi-car discounts.

Frequently Asked Questions

Is Infinity a good auto insurance company?

Infinity has a decent financial rating of A- from A.M. Best, but this isn’t as strong as other major companies. It also has a high number of customer complaints, so you may want to compare quotes elsewhere before you buy high-risk car insurance from Infinity.

What other types of insurance does Infinity offer?

Aside from insuring vehicles, Infinity offers the following insurance options:

  • Home
  • Renters
  • Flood
  • Condo
  • Business
  • Life

If you buy more than one type of policy with Infinity, you may be eligible for a bundling discount.

Where is Infinity auto insurance offered?

Infinity car insurance is only available in California.

How much does Infinity auto insurance cost a month?

Infinity auto insurance rates vary depending on your age, gender, and driving record. Older drivers with clean records pay $111/mo, while those with DUIs pay closer to $240.

Why is Infinity auto insurance so expensive?

Infinity specializes in nonstandard auto insurance for high-risk drivers, so auto insurance rates are higher to cover the increased risk of insuring drivers with a history of claims.

Does Infinity offer rideshare insurance?

Infinity does not offer rideshare coverage in California.

Is Infinity auto insurance the same as Kemper?

Kemper Insurance owns Infinity Insurance but sells insurance policies under its own name.

Is Infinity good at paying auto insurance claims?

Many Infinity auto insurance reviews by customers complain about slow processing times when it comes to auto insurance claims.

How do I file an auto insurance claim with Infinity?

If you need to file a claim with Infinity Auto Insurance, you should contact their claims department as soon as possible. They will guide you through the claims process, provide the necessary forms, and assist you in documenting the incident. It’s important to report the accident or incident promptly and provide accurate information to ensure a smooth claims process.

Can I manage my Infinity auto insurance policy online?

Infinity offers online policy management options for their customers. Through their website or mobile app, you can access your policy details, make premium payments, view and update your coverage, and manage other aspects of your policy.

Does Infinity charge a cancellation fee?

If you choose to cancel car insurance before your policy term ends, Infinity might charge a cancellation fee.

How do I cancel Infinity auto insurance?

Policyholders can cancel Infinity car insurance online or by calling 1-800-INFINITY.

What is Infinity DriverClub?

Infinity DriverClub is the company’s 24/7 roadside assistance program. Membership for DriverClub is included in your Infinity auto insurance rates, though you will have to pay for roadside assistance services as needed.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

Sara Routhier

Sr. Director of Content

Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

Sr. Director of Content

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Infinity A Kemper Company

1.98 (287 reviews)
1
September 21, 2023

npm_97

NEVER AGAIN.

Terrible company. Was supposedly sent 2 reimbursement checks for around 2k and I never received them. When I called my agent 10+ times I never heard back. Months later when I finally got a hold of someone, I was told that the checks had been sent out months prior AND cashed. I asked for details and was told they weren’t allowed to give me any. I’ve lost so much money to them and BECAUSE of them over the years. So glad I’m switching soon. Pa...
Terrible company. Was supposedly sent 2 reimbursement checks for around 2k and I never received them. When I called my agent 10+ times I never heard back. Months later when I finally got a hold of someone, I was told that the checks had been sent out months prior AND cashed. I asked for details and was told they weren’t allowed to give me any. I’ve lost so much money to them and BECAUSE of them over the years. So glad I’m switching soon. Paying nearly $300 for what? Absolute trash.
1
September 11, 2023

bakkanorzi

Terrible customer service.

The worst customer service I've ever seen. Their website doesn't work correctly and locked me out. Could not reach a live person on the phone, nor do they respond to emails. Several weeks and I still can't login to pay my bill. I hate this company.
1
July 2, 2023

PELKEY

Deceptive company

This company is horrible:. I tried canceling my policy multiple times. After I would talk to an agent I would get another bill in the mail. After I finally talked to a manager and sent in new proof of new insurance I was told everything was cancelled and good. Then a year later I get a credit reporting letter from them. They are very deceiving and now I can’t a hold of them again about the letter and have to deal with this.
1
June 15, 2023

Lindaa

Becareful look for insurance somehwere else

Please do yourself a favor don't buy infinity insurance at all. I have insurance I pay month to month and now they want me to pay the damages of an accident out of my pocket, not talking about my damages but from the other car so this is unbelievable . They said they can not pay and will not listen to reasons and I also ask I need to talk to another person and not [REDACTED NAME] [REDACTED NAME] that will understand me better since English is not...
Please do yourself a favor don't buy infinity insurance at all. I have insurance I pay month to month and now they want me to pay the damages of an accident out of my pocket, not talking about my damages but from the other car so this is unbelievable . They said they can not pay and will not listen to reasons and I also ask I need to talk to another person and not [REDACTED NAME] [REDACTED NAME] that will understand me better since English is not my firts language but neither do anything. I can assure this company is good as long as there is no problems but when the time to help the insurer comes they like to wash their hands. So we need to say a word so others will not suffer the same. I don't look this is fair so be aware.
1
May 3, 2023

Uknow21

Thumbs down

Poor customer service, poor handling of claims, poor correspondence on company letterhead, failing to properly disclose employee name on said letter, Alliance ala kemper aka infinity are all the same/affiliated, failed to disclose this with customers, this company is just one big failure full of tricks. Violates tthe ADA as they do not reasonably accommodate disabled customers, they just dont care.
1
March 29, 2023

Eva_Moreno_

Review of customer services

It is so hard to get in touch with a live person, website is not friendly. Have customer service for payments at least until 10 pm.
1
December 21, 2022

Jordan_linel

WORST

Worst insurance ever to deal with ! Will take forever to call & dispute check or give info . Would never suggest going through with them . Dealing w this insurance would bring you to wanna make a law suit
1
October 7, 2022

ahmedaldafaae

Very bad company

I have been a customer for Infinity Insurance over 8 years. I lost 2 cars last 4 years because of Houston's flooding seasons. Infinity reimbursement was less than the market values. I tried to negotiate with them but they ignored me. Additionally, they stole $2500 from each check for no reason. It is the worst company I ever dealt with...
5
July 27, 2022

Junk_Hauling_Express

Infinity Insurance is a great company! I highly recommend.

Infinity insurance company is amazing! They have given my company great rates for the last 3 years. He had an auto accident and had to put in a claim. The claim was processed quickly and easily. Great overall experience, I highly recommend this company!
1
July 10, 2022

Harris_family_

Scammers! Worst insurance company ever!!

Me & my husband has been with this company for 3 years! Please be aware!! We never missed a payment! A tree branch fell on my trunk! Under 1300$ to get it fixed! They gave us the run around for 4months! The adjuster & her manager is extremely rude!! They never sent us the check & closed our policy without telling us! Then sent us a 11$ check!!! Please do not trust them!!!
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.autoinsurance.org account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption