Infinity Insurance Agency Review for 2026 (Affordable Coverage by Kemper)
Infinity Insurance Agency helps drivers find auto insurance coverage through Kemper, which acquired Infinity in 2018, with starting rates of $48 a month. They specialize in flexible coverage options designed for high-risk drivers, including those with less-than-perfect credit or driving history.
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Insurance and Finance Writer
Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life...
Maria Hanson
Licensed Agent & Financial Advisor
Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity. Schimri is an educator eager to assist individuals and families in ach...
Schimri Yoyo
Updated May 2026
Infinity Insurance Agency connects drivers with auto insurance coverage through its parent company Kemper, with rates starting at $576 per year.
- Infinity was acquired by Kemper in 2018
- Infinity has lower customer service satisfaction ratings
- The company received an A- financial rating with A.M. Best
However, the company could provide too few opportunities for people seeking robust full coverage auto insurance options. We reviewed multiple aspects of Infinity, from customer service to financial stability, to help you decide if the company is the right choice for you.
Infinity Auto Insurance Rating (via Kemper)
| Rating Criteria |  |
|---|---|
| Overall Score | 3.7 |
| Business Reviews | 4.0 |
| Claim Processing | 2.5 |
| Company Reputation | 3.5 |
| Coverage Availability | 4.3 |
| Coverage Value | 3.5 |
| Customer Satisfaction | 2.0 |
| Digital Experience | 4.0 |
| Discounts Available | 4.3 |
| Insurance Cost | 3.9 |
| Plan Personalization | 4.0 |
| Policy Options | 3.8 |
| Savings Potential | 4.0 |
Read on to learn more about Infinity auto insurance. If you want to find auto insurance quotes in your area, enter your ZIP in our free quote tool.
Infinity Auto Insurance: Average Monthly Rates
Pricing for coverage through Infinity can be difficult to estimate without a quote, as rates from Kemper, its parent company, depend on factors like age, location, and the level of coverage selected. Related: Factors That Affect Auto Insurance Rates
To start, take a look at how rates vary by coverage, age, and gender at Infinity.
Infinity Auto Insurance Monthly Rates by Age & Gender (via Kemper)
| Age & Gender | Minimum Coverage | Full Coverage |
|---|---|---|
| 16-Year-Old Female | $242 | $721 |
| 16-Year-Old Male | $255 | $726 |
| 18-Year-Old Female | $197 | $532 |
| 18-Year-Old Male | $218 | $590 |
| 25-Year-Old Female | $63 | $192 |
| 25-Year-Old Male | $63 | $193 |
| 30-Year-Old Female | $58 | $179 |
| 30-Year-Old Male | $58 | $179 |
| 45-Year-Old Female | $52 | $158 |
| 45-Year-Old Male | $52 | $158 |
| 60-Year-Old Female | $48 | $141 |
| 60-Year-Old Male | $49 | $146 |
| 65-Year-Old Female | $51 | $155 |
| 65-Year-Old Male | $51 | $154 |
The graphic below shows how Kemper’s average annual rates for full vs. minimum auto insurance coverage compare for 45-year-old drivers.
While rates with Kemper are higher than those from other companies, they are often less expensive than those with Farmers and National General.
Before you commit to a policy with Kemper, shop around and compare auto insurance quotes from multiple providers online.
Infinity Auto Insurance for High-Risk Drivers
If you’re a high-risk driver, auto insurance rates are likely to be at least slightly higher than average for a few years.
Having infractions of any sort on your driving record will make your insurance more expensive. So, picking the right company for your situation can truly help keep costs down.Jeffrey Manola Licensed Insurance Agent
For teens and drivers with violations, Kemper rates accessed through Infinity range from 3% to 44% above the national average. Whether you have a DUI or a history of accidents, it can certainly affect your rates negatively.
Compared to rates for a clean driving record, a DUI will cost drivers an average of $123 more per month for full coverage at Kemper. Here is another look at the Kemper average rates for drivers with a DUI on their driving record.
Rates will vary from one insurance company to the next as each company weighs factors like your driving record differently. So, those with accidents on your record won’t pay a set price. Here is a look at what you may be paying depending on what car insurance company you are with.
If you are pulled over and given a ticket for speeding, you may also see an increase in your auto insurance rates. Here’s how much, on average, Kemper rates may go up.
Overall, having infractions of any sort on your driving record will make your insurance more expensive. So, picking the right company for your situation can help keep costs down.
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Infinity Auto Insurance Rates vs. the Competition
Infinity auto insurance, which you get from Kemper, is considered expensive because it primarily caters to high-risk drivers, especially in California.
Take a look at Kemper’s average auto insurance rates by age and gender compared to those of its competitors below.
Cost Comparison: Auto Insurance Monthly Rates by Age & Gender
| Insurance Company | Age: 16 Female | Age: 16 Male | Age: 45 Female | Age: 45 Male | Age: 60 Female | Age: 60 Male |
|---|---|---|---|---|---|---|
 | $868 | $910 | $231 | $228 | $214 | $220 |
 | $1,156 | $1,103 | $199 | $198 | $171 | $183 |
 | $425 | $445 | $114 | $114 | $104 | $106 |
| $721 | $726 | $158 | $158 | $141 | $146 |
 | $1,031 | $1,121 | $244 | $248 | $211 | $227 |
 | $586 | $679 | $161 | $164 | $141 | $149 |
 | $1,144 | $1,161 | 159.34 | $150 | $131 | $136 |
 | $444 | $498 | $123 | $123 | $108 | $108 |
As you can see, Kemper is one of the more expensive options for most ages of drivers. Kemper is also pricier for DUI drivers, as you can see in the table below.
Cost Comparison: Auto Insurance Rates by Driving Record
| Insurance Company | Clean Record | One Accident | One DUI | One Ticket |
|---|---|---|---|---|
 | $122 | $189 | $211 | $154 |
| $228 | $321 | $385 | $268 |
| $198 | $282 | $275 | $247 |
| $114 | $189 | $309 | $151 |
| $158 | $245 | $335 | $202 |
| $248 | $335 | $447 | $302 |
| $164 | $230 | $338 | $196 |
| $150 | $265 | $200 | $199 |
| $123 | $146 | $160 | $137 |
 | $141 | $199 | $294 | $192 |
Good drivers will find cheaper rates at companies other than Kemper, but it’s cheaper than Progressive for drivers with an accident on their record.
Infinity Auto Insurance Coverage Options
Infinity Insurance helps drivers locate multiple options for auto insurance coverage through Kemper.
The company website states that policyholders have the option to purchase liability auto insurance coverage, but they can also purchase a full coverage policy that provides the best protection possible. Learn More: Minimum Auto Insurance Requirements by State
Drivers shopping at Infinity have multiple car insurance options that allow them to personalize their auto insurance policies. See what Kemper offers below.
Infinity Auto Insurance Coverage Options (via Kemper)
| Coverage Type | Description |
|---|---|
| Liability Coverage | Covers bodily injury and property damage you cause to others in an accident. |
| Collision Coverage | Pays for damage to your vehicle from a collision, regardless of fault. |
| Comprehensive Coverage | Covers non-collision-related damage, such as theft, vandalism, or natural disasters. |
| Uninsured/Underinsured Motorist Coverage | Protects you if you're hit by a driver with insufficient or no insurance. |
| Medical Payments Coverage (MedPay) | Covers medical expenses for you and your passengers after an accident, regardless of fault. |
| Personal Injury Protection (PIP) | Provides broader medical coverage, including lost wages and rehabilitation, depending on your state. |
| Rental Car Reimbursement | Covers the cost of a rental car while your vehicle is being repaired after a covered accident. |
| Roadside Assistance | Provides services such as towing, battery jump-starts, and flat tire changes. |
| Custom Equipment Coverage | Covers aftermarket parts and customizations added to your vehicle. |
| SR-22 Insurance | Provides proof of financial responsibility for high-risk drivers as required by the state. |
Understanding your policy limits ensures you’re adequately protected and aware of what your insurance will cover. If you have any specific questions about the information on your Kemper insurance policy or specifically about Kemper’s liability coverage, reach out to their customer service team.
Infinity Roadside Assistance
Along with these policies, Kemper offers 24/7 roadside assistance program. If you ever need assistance on the road, Kemper Insurance’s 24-hour roadside assistance is available. Policyholders can receive assistance if they run out of gas, get locked out, have a dead battery, and much more.
Kemper offers a convenient roadside assistance program to keep you protected when unexpected incidents occur on the road. Don’t forget to report an accident as soon as it’s safe to do so.
The Infinity Insurance roadside assistance phone number for Kemper is 1-877-512-6964.
Other Insurance Policies Sold by Infinity
Infinity Specialty Insurance Company offers a range of insurance solutions through Kemper, tailored to meet the needs of both personal and commercial customers. As part of the Infinity-Kemper Company, they provide coverage options that can be customized to fit individual budgetary and coverage requirements.
Their commitment to customer service supports a team of Spanish-bilingual insurance agents who are well-equipped to answer questions and find the best policies for clients.
Kemper also offers life insurance coverage, including term policies.
Whether you’re seeking personal auto insurance or commercial auto insurance for your business, Infinity Select Insurance can assist you in finding the right fit for your insurance needs.
Infinity Auto Insurance Discounts
With Kemper, Infinity offers its policyholders specific auto insurance discounts on coverage, including the following:
Infinity Auto Insurance Discounts (via Kemper)
| Discount Type | Savings Potential |
|---|---|
| Multi-Policy Discount | 20% |
| Pay-in-Full Discount | 10% |
| Good Student Discount | 15% |
| Safe Driver Discount | 10% |
| Multi-Vehicle Discount | 15% |
| Paperless Billing Discount | 5% |
| Early Signing Discount | 7% |
Some discounts could help you save as much as 20% on your insurance premium.
If you’re purchasing a family policy, you may want to find out which auto insurance companies have the biggest multi-car discounts. You can get Infinity auto insurance quotes and quotes from other companies to see which offers the best deal on multiple cars or multiple policies.
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Infinity Auto Insurance Customer Reviews
Reading customer reviews is an important part of analyzing a company. Through Kemper, Infinity doesn’t have the best customer satisfaction ratings, but some customers have left positive feedback on rating sites regarding claims and customer service.
While some positive reviews have been left on sites like Trustpilot, the overall ratings for Kemper are low. Trustpilot’s overall rating for Kemper from customer reviews is only 1.8 out of five stars.
For the most part, customers’ Kemper insurance ratings don’t make the company stand out from the competition for customer service. Read More: Auto Insurance Companies With the Best Customer Service
Infinity Auto Insurance Business Ratings
Infinity’s business ratings through Kemper give insight into a company’s credibility, such as its financial stability, claims handling, and more. Take a look at Kemper’s main business ratings below.
Infinity Insurance Business Ratings & Consumer Reviews (via Kemper)
| Agency | |
|---|---|
 | Score: 790 / 1,000 Avg. Satisfaction |
 | Score: A+ Financial Strength |
 | Score: 70/100 Mixed Customer Feedback |
 | Score: 1.25 More Complaints |
 | Score: A- Good Financial Strength |
Kemper has a higher-than-average number of complaints lodged at the NAIC. Kemper also had low customer satisfaction ratings, as recorded in J.D. Power’s latest study. Learn More: Best Auto Insurance Companies for Paying Claims
However, Kemper did have good ratings from Consumer Reports, and its financial stability is strong.
Infinity Auto Insurance Pros and Cons
Not sure if Infinity is the right choice for you? Take a quick look at the pros for Kemper, which owns Infinity:
- High-Risk Coverage: Kemper insures high-risk drivers who may have trouble finding high-risk auto insurance elsewhere.
- Coverage Options: Kemper has great add-on coverages, especially its roadside assistance program.
- Agent Support: Many customers with Kemper say they’re satisfied with their customer support.
While Kemper’s pros are great, the company also has some issues that drivers should be aware of before signing up for an auto insurance policy.
- Higher Rates: Since Kemper specializes in higher-risk auto insurance, it charges more than other companies for good drivers.
- Poor App Ratings: Kemper’s mobile app has low ratings on the App Store and Google Play Store.
When reading our Infinity insurance review, be sure to fully consider the pros and cons so you can make the decision that’s right for your coverage needs and wallet.
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What You Should Know About Infinity Auto Insurance
If you’re a high-risk driver searching for proper car insurance coverage, you may want to consider Infinity Insurance through Kemper. Kemper auto insurance offers nonstandard coverage to drivers who may have difficulty finding policies with other companies.
Kemper has an A- (Excellent) financial strength rating with A.M. Best and a stable outlook for the future.
The company also has an A+ rating with the Better Business Bureau (BBB). Kemper offers the typical car insurance options, but it allows high-risk drivers to purchase liability-only policies.
We recommend getting quotes from a few different companies to find the best deal. Compare rates now with our free quote comparison tool to find cheap auto insurance options.
Frequently Asked Questions
Is Infinity a good auto insurance company?
Kemper, the parent company of Infinity, has a decent financial rating of A- from A.M. Best, but Infinity insurance reviews and ratings aren’t as strong as other major companies. It also has a high number of customer complaints, so you may want to compare quotes elsewhere before you buy high-risk car insurance from Kemper.
What other types of insurance does Infinity offer?
Aside from insuring vehicles, Infinity offers home, renters, condo, business, and life insurance through Kemper. If you buy more than one type of policy with Kemper, you may be eligible for a bundling discount. Learn More: How to Save Money by Bundling Insurance Policies
How much does Infinity auto insurance cost a month?
Infinity auto insurance rates (via Kemper) vary depending on your age, gender, and driving record. Older drivers with clean records pay $111/mo, while those with DUIs pay closer to $240.
Why is Infinity auto insurance so expensive?
Infinity specializes in finding nonstandard auto insurance for high-risk drivers, so auto insurance rates are higher to cover the increased risk of insuring drivers with a history of claims.
A review of Infinity insurance through Kemper showcases that while some pros to the insurance are specialization, SR-22 filings, and coverage options, some of the cons include higher premiums and poor app functionality.
Does Infinity offer rideshare insurance?
Infinity does not offer rideshare auto insurance coverage with Kemper. If you are looking for rideshare insurance, find the best deal by entering your ZIP in our free quote tool.
Is Infinity auto insurance the same as Kemper?
Yes, Kemper and Infinity Insurance are the same. In 2018, Kemper acquired Infinity insurance, making them part of the same company.
However, it’s important to note that Infinity is no longer writing new policies or renewing high-risk insurance policies. Instead, they are referring customers to their Kemper brand.
Is Infinity good at paying auto insurance claims?
Many Infinity auto insurance reviews by customers complain about slow processing times when it comes to Kemper claims.
How do I file an auto insurance claim with Infinity?
If you need to file a claim with Infinity auto insurance, you should contact the Infinity auto claims department with Kemper as soon as possible.
The Infinity claims department through Kemper will guide you through the claims process, provide the necessary forms, and assist you in documenting the incident. It’s important to report the accident or incident promptly and provide accurate information to ensure a smooth claims process. Learn More: How to File an Auto Insurance Claim
Can I manage my Infinity auto insurance policy online?
Infinity offers online policy management options for Kemper customers. Through their website or mobile app, you can access your Kemper car policy details, make premium payments, view and update your coverage, and manage other aspects of your policy.
Does Infinity charge a cancellation fee?
If you choose to cancel car insurance before your policy term ends, Infinity, owned by Kemper, might charge a cancellation fee.
What is the Better Business Bureau review for Infinity auto insurance?
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