Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 25, 2020

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: P.O. Box 350
City: Warwick
State: Rhode Island
ZIP Code: 02887
Phone Number: 1-800-638-5433
Website: https://www.metlife.com/
Year Founded: 1993
AM Best Rating: A
Company Rating 1 (1 review)

Things to Remember...

  • Metropolitan Lloyd’s is a subsidiary of Metropolitan Property and Casualty Insurance
  • Metropolitan Lloyd’s is also affiliated with MetLife, a company that provides a variety of products
  • Metropolitan Lloyd’s offers auto insurance but does not maintain its own website

This Metropolitan Lloyd’s auto insurance review will notify consumers that the company is a subsidiary of Metropolitan Property and Casualty Insurance Company, and also affiliated with MetLife.

Metropolitan Lloyd’s, while it does offer auto insurance, does not have a website for purposes of obtaining auto insurance quotes.

As an alternative, MetLife maintains an extensive website, so this auto insurance review will focus on MetLife.

Since it was founded in 1868 in New York City, MetLife has provided a variety of insurance products, annuities, and employee benefits programs.

Interested in the best deals on auto insurance rates? Enter your ZIP code here.

MetLife Auto Insurance Quotes

When a potential customer wants an auto insurance quote, he can visit the MetLife website’s link to find an agent via a zip code search or just complete the short form, and a MetLife agent will contact the customer right away.

Easier still is the online instant quote request form because it’s free, and the consumer can discuss the resulting options with a MetLife agent.

The form will ask for some personal information as well as details about the vehicles and drivers. Another option for obtaining a quote is to call 1-800-MET-AUTO.

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MetLife Auto Insurance Products

In addition to the standard policies that are required for many drivers, MetLife offers expanded liability protection, comprehensive coverage advantages, and personal injury protection.

Additional features are available that will broaden customers’ protection such as uninsured and underinsured motorists or unexpected medical payments.

Also available are several discount options, including safe driver programs and rewards for young drivers. Customers can assemble a package of coverage options to fit their individual needs.

MetLife offers a package of auto insurance benefits that surpass traditional coverage. These features include:

  • Enhanced rental car damage protection
  • Full replacement cost for total losses
  • Full replacement cost for major auto parts
  • Multi-policy discounts

Protection from lost wages due to an accident, benefits to survivors when death occurs, and coverage of legal fees resulting from an accident are also additional features available.

MetLife Auto Insurance Claims

When a customer is involved in an accident and needs to file a claim, he can call MetLife’s claim service at 1-800-854-6011. Claims representatives are available 24 hours a day, seven days a week, 365 days a year.

Online forms can be submitted for glass repair and towing service claims. If a customer can have his auto glass repaired rather than replaced, MetLife will waive the deductible payment.

For filing a towing service claim, the customer can access the eSERVICE link on the MetLife website.

MetLife Auto Insurance Customer Service

The MetLife website is extensive and provides helpful information for customers who have questions about which insurance products best fit their needs.

The tab called “Life Advice” offers multiple articles on a wide variety of topics, including safety, financial obligations, and life transitions that would affect a customer’s necessary level of coverage.

A downloadable PDF of “Life Advice: Auto Insurance” serves as a valuable reference when making auto insurance decisions.

The MetLife website also contains helpful explanations of various insurance terms, so that a customer can understand every aspect of an auto insurance premium bill.

Customers can make changes to their accounts or profile information, access online forms, or contact customer service representatives.

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MetLife Insurance Careers

If someone is interested in a career with MetLife, the online resources are extensive. The company’s website’s career guide details the types of career paths available at the company, and people can find jobs that fit their personalities.

For example, scrolling over a silhouette of a woman reveals personality characteristics including, “good negotiator” and “decision maker.”

If those traits describe a job seeker, then that person can click on the silhouette to see a list of careers to pursue at MetLife.

MetLife has been named one of the “Best Places to Launch a Career” by BusinessWeek magazine.

Among the many opportunities for college students are internships and programs for new graduates.

The Leadership Development Program guides those interested in management careers in gaining the knowledge and experience they need to be a successful manager at MetLife.

Find the best auto insurance rates from the top carriers in your area! Enter your ZIP code here.

References:

  1. https://www.metlife.com/
  2. https://www.metlife.com/insurance/auto-insurance/car-insurance/
  3. https://www.metlife.com/about-us/
  4. https://www.metlife.com/individual/life-advice/index.html?WT.ac=GN_individual_life-advice
  5. https://jobs.metlife.com/
  6. http://www.businesswire.com/news/home/20090909006244/en/MetLife-Named-BusinessWeek%E2%80%99s-%E2%80%98Best-Places-Launch-Career%E2%80%99