Good2Go Auto Insurance Review [The Complete Guide 2020]

Good2Go insurance isn’t as widely popular as companies such as Progressive and Nationwide.

Ever heard of Good2Go?

If you answered no, we are going to break down all the ins and outs of the company. Sit tight—it may be a bumpy ride. We are going to take a look at their less-than-great financial status along with discounts, rates, and more.

Want to start getting rates now? Enter your ZIP code here to use our free comparison quote tool to start getting cheap rates now.

Good2Go Auto Insurance Rates

Good2Go prides itself on having the lowest rates.

Cheap doesn’t always mean the best insurance. Cheap usually means state minimum limits. What are those? States have minimum coverage limits required on vehicles driven on roadways.

Minimum means the cheapest, but we suggest getting more coverage, especially depending on your circumstances. If you’re driving a luxury car, you want to carry enough coverage to repair your car if it’s damaged in an accident.

We have data from the top 10 companies in all 50 states from our friends at Quadrant. Showing you the rates of the top 10 major companies will show how your Good2Go quote compares.

We will also look at some factors that companies use to rate you as a driver, like coverage levels and driving record. Rating a driver simply means to use the information provided to assess the risk to provide an appropriate premium.

Good2Go Availability and Rates by State

Good2Go is available in all 50 states.

Cheap insurance is what Good2Go advertises, but let’s see how their rates compare to the average rate of the top 10 insurance providers in the nation.

The average rate for car insurance in all 50 states is $3,660.89 a year.

If Good2Go wants to hold the claim of cheap insurance, their rates need to be below that average.

Average Good2Go Male vs Female Car Insurance Rates

Who pays more for insurance, men or women? Well, some states have made it illegal to rate based on gender.

• California
• Hawaii
• North Carolina
• Pennsylvania
• Montana
• Massachusetts

That still means the other 44 states Good2Go writes in can rate based on gender. Below is a chart of the top 10 insurance companies and how they rate based on gender.

While the gap isn’t too large, women tend to pay less in their annual auto insurance premium compared to men.

Average Good2Go Rates by Make and Model

Do you own a car, truck, or sedan?

Trucks tend to have a slightly higher rate than sedans or SUVs.

Average Good2Go Commute Rates

Insurance companies look at how often you are driving your car. Makes sense, right? The more you’re in your vehicle, the higher the chance that you’ll get into an accident.

While commuting may not be a huge factor for rating your premium, a longer commute may raise your premium slightly.

Average Good2Go Coverage Level Rates

More coverage equals more premium.

In the short term, you may be inclined to pick minimum state limits, but if you have to file a claim, you may wish you had more coverage.

Average Good2Go Credit History Rates

Think credit history doesn’t matter? Think again. Your credit follows you with larger purchases like your home or car, but it also can land you a higher insurance rate.

Take a look at Liberty Mutual. Poor credit can double your premium.

Average Good2Go Driving Record Rates

Your driving record plays a huge role in determining your car insurance rates.

Good2Go specializes in high-risk insurance. So while your rates may be lower with Good2Go, any rates for high-risk drivers will be more than drivers with no record.

Good2Go Coverage

Good2Go prides itself in offering auto insurance at an affordable price, but how can they keep rates so low?

Most companies offer bundling options, discounts, and incentive programs to help customers keep rates affordable. In this next section, we’re going to look at different options Good2Go offers clients to keep rates low.

Good2Go’s Bundling Options

Larger insurance companies offer bundling options for clients. This means when a client has multiple lines of business—for instance, home and car—they can bundle their policies and offer a lower rate for the bundle.

Good2Go only specializes in auto insurance. They do offer a homeowner discount that we’ll cover in the next section, but they can’t offer coverage for any line of business other than auto.

Good2Go’s Discounts

We all like a good discount, right? Discounts mean more money in your pocket. Let’s take a look at both driver and policy discounts Good2Go offers its policyholders.

Driver Discounts

Being a good driver can usually land you a discount with most companies. Good2Go offers the following discounts for drivers:

• Defensive driving course discounts – Average discount: 5-15 percent
• Good driver discounts – Average discount: 10-35 percent
• Student driver discounts – Average discount: 5-20 percent
• Cell phone safety – Average discount: 5 percent

Cell phone safety is a new program being offered by Good2Go. We will cover the program in the next section, but enrolling in this option can save you 5 percent on your car insurance premium.

Good2Go’s Policy Discounts

You can also get discounts based on your policy. Good2Go doesn’t offer coverage for other lines of business, but they do offer a discount for being a homeowner.

They also offer other incentives, such as paying in full and renewing discounts. Below is a full list of policy discounts offered.

• Homeownership discounts
• Multi-vehicle discounts
• Paid-in-full discounts
• Renewal discounts

Policy discounts can give you anywhere from a 3-25 percent discount on your premium. If you’re looking for the cheapest rate (which most people are), always check out the discounts a company offers.

Good2Go’s Vehicle Discounts

You can also get discounts just for the features included in your car. Here are two discounts Good2Go offers for vehicles.

• Airbag and passive restraint discounts
• Anti-theft system and VIN etching discounts

These discounts can save drivers up to 5 percent on their insurance rate.

Good2Go’s Programs

Good2Go has designed a new program to help drivers stay focused on the road. All drivers are eligible to enroll in the program. You must download the Lifesaver app on your cellular device. This app is free for all policyholders.

Once driving, your phone detects movement and will display a notification to keep eyes on the road while in motion. This feature can be turned off if you’re a passenger or in an emergency by using the passenger unlock feature.

Good2Go Ratings by Agency

The financial strength of a company is very important when looking for an insurance company. You may want cheap rates, but you want it from a solid company that can have your back if you need it.

We are going to dig into the financial status of Good2Go.

Good2Go Insurance Agency operates under several business names. The National Associations of Insurance Commissioners lists the following companies as doing business under the Good2Go brand.

Good2Go A.M. Best

We’re not off to a good start looking into Good2Go’s financial status with A.M. Best. A.M. Best is a worldwide rating company that focuses primarily on the insurance industry. Sadly, the companies associated with Good2Go listed above withdrew from the A.M. Best rating in 2017.

At the time of the withdrawal, Good2Go companies had a C+ rating. A rating of C+ is a marginal rating, and we often suggest finding companies with a higher rating to ensure a strong financial standing.

Good2Go Better Business Bureau

The Better Business Bureau is a great source of information for consumers. The BBB helps consumers find businesses that use ethical, trustworthy business practices.

We took a look at one Good2Go Insurance location out of Atlanta and found that the BBB gives Good2Go an A rating. While the Better Business Bureau gives Good2Go am A rating, customers leave less than stellar reviews. Out of 39 reviews, the average star rating was one star.

Good2Go S&P Rating

Standard & Poor is a global rating agency using research and financial criteria to rate businesses in more than 28 countries across the world.

S&P no longer rates Good2Go companies. While they may not rate them, S&P does have concerns regarding Good2Go company and American Independent Insurance Company. S&P noted a $40.4 million net loss in 2016 alone.

So why is all this financial information important?

The financial strength of your insurance company can mean many things. The most important thing to a consumer is when it comes to paying out claims.

You pay premiums every month, and then the dreaded claims occur. You totaled your car or someone else’s car. You want to be sure your insurance company can replace the totaled car and get you or someone else back on the road again. If your company is in financial distress, you could have a hard time getting your claim resolved.

Good2Go’s History

Good2Go’s company history is minimal and a little confusing at best. American Independent Insurance Company formed more than 25 years ago, and Good2Go, along with other companies, formed under this parent company.

Other than a start date, there isn’t much information regarding the history of the company. Let’s take a look at Good 2Go’s employees and what the future looks like for the company.

Good2Go’s Position for the Future

Good2Go doesn’t have the best financial ratings. They are hard to find and almost non-existent. That can worry some policyholders and tend to make for a less-than-stellar future for a company.

Good2Go does pride itself on being a niche company for high-risk drivers. Unfortunately, there always seems to be high-risk drivers needing insurance.

So, while their future may not be bright, they do have some good selling points that may help them stick around a little longer.

Good2Go’s Online Presence

Good2Go pushes all contact to be through email, mail, or phone. Their online presence is heavy with an almost non-existent brick and mortar location.

Good2Go can quote and sell policies all through the internet. You can find them on the below online outlets:

• Website
• Facebook
• Twitter
• Youtube

Good2Go’s Commercials

We can think of the commercials of all the major players in the insurance industry. They grab our attention and do exactly what they are supposed to do – make us remember the brand they are selling.

We all know Flo and Jamie for the funny commercials Progressive produces, and Mayhem with Allstate is a personal favorite.

What does kind of commercials does Good2Go Insurance produce? This commercial shows a dad with a gift for his daughter. They relate to parents and tight budgets.

Again, they play on the heartstrings of parents and wallets.

Good2Go in the Community

Good2Go does not have a heavy community presence if one at all. Some larger, well-established insurance companies have the revenue to spend on community events and outreach programs. Good2Go either does not have the programs or chooses not to advertise them.

Good2Go’s Employees

Employees can make or break a company, but it could be a sign of something worse if employees aren’t happy. There will always be a few employees that can’t be satisfied with raises, incentives, or bonuses. If you have an overall unhappy workplace, the problems more than likely run a lot deeper than a few bad apples.

We took a look at Indeed.com, which is a search engine for job listings and company reviews. The results are not promising for Good2Go.

The overall rating is a 2.5 out of five. While not all reviews were horrible, none were that great either.

We also looked at Glassdoor reviews of Good2Go.

The results are much as the same as before: Low pay, poor management, and no training are all things mentioned in reviews of the company.

Canceling Your Policy with Good2Go

Sometimes you need to cancel your insurance policy. You may have found other coverage elsewhere or no longer need insurance. While Good2Go does not have much information on canceling your policy, we’re going to walk you through the steps of cancellation.

Cancellation Fee with Good2Go

We suggest calling Good2Go directly to start the steps of canceling your insurance. Some insurance companies charge a cancellation fee to cancel before the end of your policy. While no fee is listed on the Good2Go website, we still suggest calling your agent to verify.

 Is there a refund?

Depending on how much you’ve paid and when you are canceling, you might get a refund. If you paid your policy in full and cancel coverage before the end of the policy period, you should receive a partial refund.

How to Cancel Good2Go

Most companies require a signed cancellation letter. This letter must include your name and address along with your policy number and date you’d like your policy to be canceled.

The following contact information is listed on the Good2Go website:

• Call: 800-777-6664, Monday-Friday 8 a.m. to 7:30 p.m., Saturday 9 a.m. to 2 p.m. Eastern Standard Time. They are closed on Sunday.
• Email anytime: customerservice@good2go.com
• Customer Service fax: 855-999-9203
• Mail: Good2Go Auto Insurance, PO Box 1890, Blue Bell, PA 19422-0479

How to Make a Claim with Good2Go

Unfortunately, it happens.

You have to file a claim with your auto insurance carrier.

The ease of making a claim and the claims process can make the situation a lot more bearable. Let’s take a look at the steps for filing a claim with Good2Go.

Ease of Making a Claim with Good2Go

Good2Go offers several options for filing a claim. You can report claims to them 24 hours a day and seven days a week.

If it’s during normal business hours, you can call them at 1-888-925-6547 Monday through Friday from 8 am to 7:20 p.m. EST. If it’s after hours, you can call the automated phone system and give information for a claim representative to review.

To make the process even easier you can email the Good2Go claim department at claimservice@good2go.com, or you can simply log in to your online policy portal and file the claim.

Once your claim has been submitted, a claim representative should contact you within one business day.

Good2Go Premiums Written

While Good2Go didn’t make the list for the top 10 insurance companies, let’s take a look at who did make the list and how much in premiums was written over the past four years.

State Farm took the number one spot for four straight years.

Good2Go Loss Ratio

Loss ratio is an important number that is often overlooked or not understood.

The loss ratio takes a look at how much premiums are being made versus how much is being paid out for claims. For instance, if a company writes $100,000 in premium and pays out $60,000 in claims, its loss ratio is 60 percent.

The higher a loss ratio, the more money is going out the door in claims. While this may sound like a good thing to an insured motorist, a loss ratio of more than 100 percent means the company is not making money. A lower loss ratio means the company doesn’t pay claims, something no customer wants to hear.

Most of the top 10 companies stay in the range of 60-70 percent.

Good2Go: How to Get a Quote Online

We’re going to walk you through the steps of getting an online quote with Good2Go.

Where to Start?

First, you have to start with basic personal information: Name, address, and contact information get your quote process started.

Vehicle Information

Once you enter your basic personal information, you have to give your vehicle information.

This will include all specifics regarding your vehicle. The easiest way to enter this information is to supply your VIN (vehicle registration number) in the appropriate field. If you do not have access to the VIN, you can enter car specifics. Most insurers require the VIN before the final purchase of the policy.

Driver Information

Next, you must supply driver information. This will include information for the insurance company to run your driving record.

Policy Questions

Once you have entered basic information regarding vehicles and drivers, you must answer some questions concerning your policy. This can include previous damage to the cars listed to unlicensed drivers living in the house.

Coverages

One of the last steps includes choosing your coverage. This is the section you can decide to buy state minimum requirements (or more) or add coverages such as roadside assistance or funeral benefits.

Final Quote

Once you provide all the information and answered all questions, Good2Go will provide you with a free quote.

This final page will provide you the downpayment and monthly payment options. You can also find your quote number to use if you would like to retrieve your quote later.

Now image doing this for multiple companies to compare rates. Hard right? Doesn’t have to be. Use our FREE tool above to compare rates from multiple companies easily.

Design of Website/App

No one wants to go to a website that’s confusing and hard to find the information you need.

For the most part, the design and layout of the Good2Go website are practical, and the site is easy to navigate.

Tabs are easy to read and precise for clients, or potential clients, to navigate from managing their policy to finding contact information.

Finding contact information can be frustrating. Under the Contact Us tab, you can find several ways to contact Good2Go’s customer service.

Good2Go also publishes a blog on the website. The blog contains several helpful articles under a multitude of categories.

Good2Go offers policyholders the option to sign in to an online account portal. When customers sign in, they can access their policy information as well as start the claims process and request a change.

Good2Go has no apps available for clients to view policy information.

Pros and Cons

With any insurance company, there will be pros and cons.

Pros for Good2Go:

• Offers SR-22 filing for high-risk drivers
• Numerous discount options
• Easy online quoting

Cons for Good2Go:

• Minimal financial strength rating
• Only offers auto insurance with no other lines of business

The Bottom Line

So, what’s the bottom line?

Good2Go is a great insurance company for drivers that may have a harder time finding insurance. For drivers that want minimal limits required by the state or may require SR-22 insurance, Good2Go is a low-cost, easy company to get insurance.

There is some concern with financial ratings. Insurance may be legally required, but if you need to file a claim you want to know that your company will have your back.

When you file a claim, you want a company to be able to get you back on the road as soon as possible. A company in financial distress may have a harder time closing your claim.

FAQs

Finally, let’s take a look at some commonly asked questions.

What Are Good2Go Auto Insurance’s Payment Options?

Good2Go offers customers three payment options to fit their needs.

The economy plan allows you to pay your annual premium throughout the year. To start your policy, you must pay your down payment. Following that payment, you can have installment payments every month.

Good2Go also offers a quarterly payment. Every four months an installment is due. You can also opt for the annual payment. One payment and you’re done for the year.

What is an SR-22 filing?

Good2Go is great for drivers needing to file SR-22. In some cases, high-risk drivers are mandated to file SR-22. This is not a form of insurance. Your company, like Good2Go, will file with the state showing you have the minimum required liability limits.

How Do I Get Instant Proof of Insurance?

All drivers will need to keep proof of insurance in their car. If you’re pulled over or asked by a police officer, you must show proof of coverage.

Once you’ve accepted the quote from Good2Go, you’ll receive instant proof of insurance by email or fax.

What Happens If I Buy or Sell a Car?

As with any changes, you should always inform your insurance company immediately to make the change. You’ll need to provide the company with new car information such as make, model, and VIN.

We hope you found this Good2Go company review helpful. Still looking for quotes? Enter your ZIP code here and use our free comparison quote tool.