MassMutual Auto Insurance Review (2020)

MassMutual auto insurance isn't currently offered by this huge life insurance company. MassMutual Life Insurance also offers financial planning, including MassMutual RetireSmart. MassMutual is rated highly by A.M. Best, an A++, and MassMutual's subsidiaries offer a variety of supplemental products as well. Although MassMutual car insurance isn't available, you can compare rates from the best auto insurance companies here.

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Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 11, 2020

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Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

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Company Details
Address: 1295 State Street
City: Springfield
State: MA
ZIP Code: 01111
Phone Number: 1-800-272-2216
Year Founded: 1851
AM Best Rating: A++
Company Rating 0 (0 reviews)

Things to remember...

  • MassMutual is a major life insurance and financial planning company
  • There is no option to buy auto insurance from MassMutual
  • MassMutual also offers long-term care and other supplemental policies

Massachusetts Mutual Life Insurance Company (MassMutual), a Fortune magazine top-ranked mutual company, offers coverage in the life and health insurance industry to individuals and businesses. They tout themselves as a one-stop-shop for both short and long term care not only in life and health insurance but financial planning as well.

But is MassMutual a good insurance company? And if so, does MassMutual auto insurance offer bundling discount options (like MassMutual auto and home insurance) that you can add to your insurance and financial planning portfolio? Can you get MassMutual auto insurance quotes? Our MassMutual auto insurance review will answer these and many more questions with a quick rundown of the company.

If you’d like to get a head start on the auto insurance buying process and check out rates from the best auto insurance companies before beginning this MassMutual car insurance review, then try out our free online quote option. You simply type in your ZIP code, and before you know it, we’ll provide you with direct estimates from multiple insurance companies.

Does MassMutual sell auto insurance?

If you already have or are looking into health and life insurance with MassMutual (sometimes spelled Mass Mutual), then you may be asking yourself if MassMutual sells auto insurance. The short answer is no; unfortunately, MassMutual does not sell auto insurance. That means we can’t give you any information on MassMutual auto insurance rates.

Well, then, wait — is MassMutual an insurance company? Yes. MassMutual prides itself on being a planning institution that focuses on the areas of annuities, disability income insurance, life insurance, long-term care insurance, and retirement plans.

A majority of MassMutual’s subsidiaries like Haven Life focus efforts in the life insurance market allowing the financial advising arm of MassMutual to remain focused on investment opportunities and financial planning.

Haven Life insurance reviews reveal an overwhelmingly positive response with 4.5 out of 5 star rating from ConsumerAffairs ranking them as a top competitor if not one of the best life insurance companies. It goes to show that even MassMutual subsidiaries are held up to the company’s high standards.

Although MassMutual auto insurance is not one of their specialties, brokers and advisors of the company may assist policyholders with finding and comparing rates for the most affordable auto insurance plan that best meets their needs.

What is the best way to compare auto insurance company rates? This would not involve any discounted bundling options with MassMutual, but it may help to have a trusted advisor in your corner when choosing your auto insurance company.

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Where is MassMutual located?

The headquarters for MassMutual is in Springfield, Massachusetts, but it has dedicated financial planning agents throughout the country. Check for your local MassMutual agent through the company website.

The site also offers a search option for satellite office locations and MassMutual subsidiaries that may be in your area.

Does MassMutual have agents?

MassMutual has agents known as financial professionals located throughout the country. You can search for MassMutual agents near you online at the company website.

How do I file a claim with MassMutual?

Like most modern insurance companies, MassMutual has moved the majority of its claims process online. The online MassMutual Life Insurance login lets policyholders report and check the status of their claims anywhere and at any time, even from the convenience of their smartphone. The company has dedicated apps to make the entire claims process fast and easy.

Since not everyone still offers a more personal approach to the claims process. You can either contact your local financial advisor/agent directly or simply call the toll free MassMutual phone number and follow the instructions listed below.

  1. Initiate a request. Call 1-800-272-2216. A claim packet will be sent to you following your call.
  2. Complete the claim packet. Upon receipt, complete the claim packet in its entirety. Sign and date each form where indicated.
  3. Submit a claim.

The online claims process is recommended by MassMutual for a speedy and more informative claims process, but it is more than happy to accommodate policyholders with a more personal approach through call and mail in procedures.

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How do I get a quote from MassMutual?

With MassMutual’s expanded capacity in the realms of short and long term health and life insurance as well as dipping their toes in the financial planning market, you may be confused and left wondering whether or not MassMutual is an insurance company at all.

It is in fact one of the highest-rated life and health insurance companies in the industry with a long history of success dating back to the 1800s. The company’s expertise is in planning short and long term goals for both your finances and medical well-being.

So how can you get an insurance quote from this top-rated health and life insurance company?

Individuals can start the quote process online or by contacting a local agent.

MassMutual promotes a person to person approach when it comes to quoted estimates as they want to ensure both individual and agent are the right fit. They are first and foremost a short and long term planning institution.

As for the long term, does MassMutual offer quotes on retirement plans? And what is MassMutual Retiresmart?

Once again, MassMutual’s quote process for retirement can be started online or by contacting a local agent. The MassMutual Retiresmart is the official online portal for directing policyholders toward better future planning no matter your age.

Retiresmart is the companies dedicated site to retirement plans once the quote process has been completed providing insight as well as direction for app and online account usage.

The site also provides a learning center that promotes clear and concise communication between MassMutual and the policyholders.

Since MassMutual does not offer auto insurance, you may be wondering at this point what is the best way to compare cheap auto insurance rates. A good start to this process can be found with our free online quote option.

The table below will give you an idea average auto insurance rates by age and gender.

Average Annaual Auto Insurance Rates By Age and Gender
CompaniesSingle 17-Year Old Female RatesSingle 17-Year Old Male RatesSingle 25-Year Old Female RatesSingle 25-Year Old Male RatesMarried 35-Year Old Female RatesMarried 35-Year Old Male RatesMarried 60-Year Old Female RatesMarried 60-Year Old Male Rates
USAA$4,807.54$5,385.61$1,988.52$2,126.14$1,551.43$1,540.32$1,449.85$1,448.98
Geico$5,653.55$6,278.96$2,378.89$2,262.87$2,302.89$2,312.38$2,247.06$2,283.45
State Farm$5,953.88$7,324.34$2,335.96$2,554.56$2,081.72$2,081.72$1,873.89$1,873.89
American Family$5,996.50$8,130.50$2,288.65$2,694.72$2,202.70$2,224.31$1,992.92$2,014.38
Nationwide$5,756.37$7,175.31$2,686.48$2,889.04$2,360.49$2,387.43$2,130.26$2,214.62
Progressive$8,689.95$9,625.49$2,697.73$2,758.66$2,296.90$2,175.27$1,991.49$2,048.63
Farmers$8,521.97$9,144.04$2,946.80$3,041.44$2,556.98$2,557.75$2,336.80$2,448.39
Travelers$9,307.32$12,850.91$2,325.25$2,491.21$2,178.66$2,199.51$2,051.98$2,074.41
Allstate$9,282.19$10,642.53$3,424.87$3,570.93$3,156.09$3,123.01$2,913.37$2,990.64
Liberty Mutual$11,621.01$13,718.69$3,959.67$4,503.13$3,802.77$3,856.84$3,445.00$3,680.53
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MassMutual History

MassMutual had its beginnings with George Rice, an agent for a Connecticut insurance company, who saw a need in the market for both individual and business-related insurance plans coming out of the Springfield, Massachusetts area.

In 1851, Rice and some 31 investors in the Pioneer Valley of Massachusetts pooled together their money and started the insurance company that eventually became MassMutual insurance. Following the insurance company’s first year, MassMutual had 341 policies that represented over $370,495 of insurance in force.

Throughout the company’s long, storied history, it has made a name for itself by putting the policyholder first and being there for them, especially in times of crisis. Following the Great Depression in 1933, MassMutual was there to help its Detroit agency by sending $300,000 in cash aid while also arranging for another $100,000 cash payment to assist in getting supplies to freezing customers.

Here’s a look at the MassMutual’s historical performance.

MassMutual also partnered with the Red Cross during this time of crisis serving between 1,100 and 1,300 meals a day, which was well beyond the 500 meals a day it originally planned for.

In more recent years, the Massachusetts Mutual Life Company has expanded its reach in the insurance and financial planning industry by merging with Connecticut Mutual Life Insurance Company of Hartford, Connecticut in 1995.

The current MassMutual logo was actually adopted as a result of this merger and is referenced as “the blue chip” after the company’s old tagline “The Blue Chip Company”.

The company altered in size drastically by the turn of the century and officially started trading under the name of MassMutual Financial Group in 1998. They have ranked No. 93 in the 2018 Fortune 500 list of the largest U.S. based corporations as well as earning the Fortune title of World’s Most Admired Company in 2018.

How is MassMutual rated? Financially speaking, the company is incredibly stable with MassMutual receiving an A.M. Best rating of A++ (superior). A.M. Best, the top credit rating agency in the insurance industry, provides continuous updates on insurance company financials, and their top rating shows that MassMutual is a safe investment for policyholders today and in the near future.

So is MassMutual the highest-rated life insurance company? If not, what is the highest-rated life insurance company?

The answer would be a resounding yes; when it comes to life insurance, MassMutual had an increase of nearly $715 billion in premiums in 2018 and was the number-one writer of whole life insurance for the third year in a row.

Both J.D. Power and MassMutual’s Glassdoor employee reviews all point to the insurance company being a legitimate enterprise. In the most recent J.D. Powers life insurance ratings measuring customer satisfaction, MassMutual received a score of 751 points out of 1,000 which is a little above average.

MassMutual Auto Insurance Review: The Bottom Line

With more and more baby boomers entering into retirement, the U.S. Census Bureau measures 52 million people are aged 65 and older, retirement and financial planning institutions like MassMutual will likely see a peak in business never experienced before. MassMutual can help you prepare for all the moments you plan for, like the video below:

With Over 160 Years Of History in life and health insurance as well as financial planning, MassMutual seems ready for the challenge. However, they have never sold any form of MassMutual car insurance, and it does not look like they have any plans of entering the auto insurance market anytime soon.

Even though MassMutual auto insurance is off the table, the financial planners at the company may be able to help you in choosing the right auto insurance company that will meet your needs. Bundling discounts, however, seem to be off the table when investing in MassMutual for your future health and financial planning.

Are you still interested in finding affordable auto insurance in your area?

If so, then try out our free online quote engine now that you’ve finished this MassMutual auto insurance review. Just type in your ZIP code, and we will guide you through the process. And just like that, you’ll receive detailed quotes from the top auto insurance companies in your area. It’s that simple.

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Frequently Asked Questions: MassMutual Auto Insurance

Here are a few frequently asked questions.

#1 – What bank does MassMutual use?

The bank is the MassMutual Trust Company, an FSB federal savings bank chartered by the Office of the Comptroller of the Currency. The Trust Company, however, does not engage in traditional banking activity such as taking deposits, making loans, or giving mortgages.

#2 – Are MassMutual and Northwestern Mutual the same company?

No. MassMutual and Northwestern Mutual are not the same company although the two work in the same life insurance markets. A quick search of Northwestern Mutual reviews reveals that the two companies are actually top competitors in the financial advising field as well. MassMutual reviews have nothing to do with Northwestern Mutual.

#3 – Can you purchase a MassMutual health insurance plan?

You cannot purchase a MassMutual health insurance plan as the company does not sell individual health insurance policies; the financial advising company focuses on long-term planning, life insurance, and retirement options. Some life insurance policies do overlap and will cover some form of health insurance.

But as MassMutual RetireSmart reviews show, retirement planning is MassMutual’s specialty and not health insurance. The financial advising company provides clients with options for life, disability, and MassMutual 401k investment strategies but no health or wellness insurance options.

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