Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 25, 2020

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Company Details
Address: P.O. Box 753
City: Opelousas
State: LA
ZIP Code: 70571
Phone Number: 800-960-7777
Year Founded: 1988
AM Best Rating: A-
Company Rating 1 (4 reviews)

Things to Remember...

  • Imperial Fire & Casualty Insurance provides auto insurance coverage for individuals and businesses
  • Imperial Fire & Casualty Insurance also offers personal property and flood insurance policies
  • Imperial Fire & Casualty Insurance sells their insurance products through the use of independent agents

Imperial Fire & Casualty Insurance Company is based in Louisiana.

Imperial focuses on the auto insurance needs of individuals and businesses. In addition, Imperial underwrites personal property and flood insurance policies.

Imperial Fire & Casualty Insurance Company has regional office locations in Dallas, Texas and Miami, Florida. The company’s claims office is located in Bossier City, Louisiana.

If you’re thinking about comparing auto insurance quotes, don’t hesitate. Enter your zip code to request auto insurance quotes!

Imperial Auto Insurance Customer Service

According to the company website, Imperial Fire & Casualty Insurance Company values the opportunity to provide fast and friendly customer service.

If customers desire, they may contact Imperial Fire & Casualty Insurance Company’s customer or claims service by email.

The company offers a variety of auto insurance products and services to suit the needs of standard and nonstandard or high-risk drivers.

Customers with good credit may qualify for auto insurance with lower premium rates. Drivers with less than perfect credit may select auto insurance plans that don’t rely on credit scoring factors.

If desired, customers may elect to pay premiums on a monthly, quarterly, or annual payment plan. Clients may also pay premiums with a credit card or via an electronic payment portal.

Drivers may purchase a portfolio of auto insurance services including:

  • Liability
  • Personal injury protection (PIP)
  • Medical payments, collision
  • Uninsured/underinsurance motorist
  • Rental and towing
  • GAP insurance

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Imperial Auto Insurance for Commercial Customers

Customers in the state of Louisiana may purchase commercial auto and vehicle insurance.

Client companies must operate vehicles within a 300-mile radius. The gross weight per vehicle insured is up to 20,000 pounds.

Customers may elect to receive direct bills from Imperial Fire & Casualty Insurance Company for commercial auto insurance coverage.

Imperial Auto Insurance Customer Complaints

Prior to choosing a new auto insurance carrier, contact your state’s department of insurance to learn about that company’s history of customer complaints.

Imperial Auto Insurance Agents

Imperial Fire & Casualty Insurance Company utilizes an independent auto insurance broker and agent network.

The company’s products and services are represented by insurance agents in Texas, Louisiana, Oklahoma, Florida, Arizona, and Arkansas.

Independent auto insurance brokerages and agents may contact Imperial Fire & Casualty Insurance Company through the company’s website.

Customers holding Imperial Fire & Casualty auto insurance policies are encouraged to contact their auto insurance agent for customer service assistance.

Imperial Fire & Casualty Insurance Company employs a marketing manager to interact with the company’s marketing representative network.

The company also advertises headquarters and regional office-based positions on its website. The company hires full-time product managers for personal auto insurance lines for its regional offices.

You won’t know how much money you can save on auto insurance unless you request fast and free auto insurance quotes! Get started today with our online tool!