CURE Auto Insurance Review (2024)

CURE car insurance offers the basic coverages necessary to drive, ranging from $25-$50 monthly. Drivers also enjoy CURE auto insurance's 24-hour customer service. Our CURE auto insurance review overviews all you need to know about CURE auto claims handling, average rates, coverage options, and discounts.

UPDATED: Feb 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 17, 2024Fact Checked

Laura Berry

Former Licensed Insurance Producer

Laura Berry has experience as a licensed producer selling life, health, and property insurance coverage for both Allstate and State Farm. She has dedicated many hours to helping her clients understand the insurance marketplace so they could find the best car, home, and life insurance products for their circumstances. While she currently helps businesses take advantage of the federal R&D tax...

Former Licensed Insurance Producer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

UPDATED: Feb 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 17, 2024Fact Checked
2.5
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CURE Auto Insurance

Average monthly rate for good drivers:

$119

A.M. Best rating:

N/A

Complaint level:

High

Pros

  • Includes roadside assistance with some policies
  • Bases rates on your driving record rather than on your credit score, occupation, or education
  • Excellent customer satisfaction ratings

Cons

  • Available only in Pennsylvania, Michigan, and New Jersey
  • Limited coverage options or discounts
  • You can’t file a claim online

Final Verdict: Review of CURE Auto Insurance

CURE auto insurance is a small insurance company that offers coverage to drivers in New Jersey, Pennsylvania, and Michigan. Unlike most companies, which considers various factors to determine auto insurance rates, CURE primarily looks at your driving record.

Before deciding on coverage, it’s important to evaluate CURE auto reviews to see how third-party ratings and customers rate the company.

Our insurance CURE review will help you discover if the company is right for you, and we’ll also overview some CURE insurance reviews from customers and the Better Business Bureau (BBB). By entering your ZIP code above, you can get instant car insurance quotes from top providers.

[su_box title="Things to Remember" style="default”]
  • CURE is a small car insurance company that sells coverage in three states
  • Unlike other companies, CURE primarily considers your driving record to determine your rates
  • While you might see lower rates with CURE, you’ll likely find cheaper prices elsewhere
[/su_box] Citizens United Reciprocal Exchange (CURE) is a small insurance company that provides coverage in New Jersey, Pennsylvania, and Michigan. Unlike most companies, which use a variety of factors to determine auto insurance rates, CURE primarily looks at your driving record. Factors like your credit score or occupation play a minimal role in your CURE rates. Although it’s only available in three states, CURE might be the right choice for you. Read on to learn more about CURE insurance, then compare rates to find the best option for you.

What You Should Know About CURE Auto Insurance

While it’s not as well-known as companies like State Farm or Geico, CURE, also known as Citizens United Reciprocal Exchange, offers affordable coverage for some drivers. (Read More: State Farm Auto Insurance Review & Geico Auto Insurance Review)

However, you can only buy CURE auto insurance in Michigan, New Jersey, and Pennsylvania.

Read More: Pennsylvania Auto Insurance

CURE is a good insurance choice for some drivers, but not everyone benefits. Before signing up for a policy with CURE, you should do a little research to ensure the company is a good fit for you. For example, New Jersey drivers should read through NJ CURE auto insurance reviews to see if the company has good claims handling and customer service.

One of the best places to start is to look at third-party ratings, but CURE is too small to garner attention from many companies. A.M. Best and J.D. Power don’t give CURE a rating.

The National Association of Insurance Commissioners (NAIC) gives CURE a 5.75. The NAIC scores companies on the number of complaints compared to their size. The national average is 1.0, meaning CURE receives more than five times the amount of complaints relative to an insurer its size.

Michelle Robbins Licensed Insurance Agent

The Better Business Bureau (BBB) rates companies on their ability to resolve customer complaints. The Better Business Bureau (BBB) gives CURE an A-, meaning any complaint you might have will likely be resolved quickly.

While CURE has a few good third-parting ratings, CURE car insurance reviews from customers aren’t as great. CURE has improved its service recently, but people still say the company is unresponsive and uncoordinated.

CURE Auto Insurance Coverage Options

Most drivers look for two types of car insurance — minimum and full coverage. Minimum car insurance refers to the least amount of coverage you can buy and still legally drive or register a car in your state.

Full coverage auto insurance is never required by state law, but you’ll probably need it if you have a car loan or lease. It costs more, but CURE full coverage offers much better protection.

CURE provides everything drivers in Michigan, Pennsylvania, and New Jersey need to stay protected on the roads, no matter how much coverage they want. CURE sells the following types of insurance:

  • Bodily injury liability insurance: As one-half of liability coverage, bodily injury covers injuries you cause to other drivers, passengers, and pedestrians. It does not cover your own injuries.
  • Property damage liability: As the second half of liability insurance, property damage covers damage you cause to other people’s property.
  • Collision insurance: While liability insurance is typically required by state law, you’ll need collision coverage to help pay for your car repairs. It also covers you if you hit a stationary object.
  • Comprehensive auto insurance: Comprehensive coverage covers damage from unexpected events, like fire, vandalism, floods, weather, theft, and animal contact.
  • Uninsured/underinsured motorist coverage: Every state CURE operates in requires car insurance, but that doesn’t mean all drivers follow the law. Uninsured motorist pays for damage when a driver with inadequate insurance hits you.
  • Personal injury protection insurance: Personal injury protection insurance covers medical bills for you and your passengers after an accident. It also covers you when you’re a passenger in someone else’s car or hit as a pedestrian or bicyclist.

These are the basic insurance options most companies offer. If you want more coverage, you’ll probably need to look elsewhere. CURE is vague about what it offers, so there are no reports about any available add-ons.

However, you’ll get CURE auto roadside assistance for free with every plan. Most companies sell roadside assistance as an add-on, and it can be expensive in some cases. CURE might not offer the most extensive list of add-ons, but the company’s free roadside assistance helps drivers save.

Contact the CURE auto insurance roadside assistance phone number at 1-866-522-1991 if you need a tow, fuel delivery, or jump-start services.

CURE’s Basic Auto Insurance Package

CURE offers a pre-built package that makes buying coverage easy, but this coverage is only available to residents of New Jersey. Usually, the company’s rates for basic coverage ranges from $25 to $50 monthly, but you should get a NJ CURE quote to know exactly what you’ll pay.

Read More: New Jersey Auto Insurance

CURE’s basic package includes the following:

  • $5,000 property damage liability insurance
  • $15,000 personal injury protection insurance
  • $10,000 extended medical expense benefits

Drivers can also choose to add bodily injury liability insurance to their NJ CURE auto insurance policy too.

If you buy the basic package, you’ll need to supplement it with more coverage. New Jersey’s insurance laws require a $15,000/$30,000/$5,000 plan, which CURE’s basic package does not meet. You can also add additional coverage to your NJ CURE car insurance plan, like comprehensive or collision insurance.

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CURE Auto Insurance Rates Breakdown

Compared to other companies, CURE auto insurance quotes are often on par with the national average. However, some drivers will see lower rates than other demographics. For example, CURE tends to be cheaper for auto insurance for young adults, whereas older adults usually see higher prices.

Most companies use a variety of factors when determining your rates. When you shop at a standard insurance company, it will look at the following factors:

  • Age
  • Gender
  • Location
  • Credit score
  • Marital status
  • Occupation
  • Make and model of your car
  • Driving history

Unlike standard insurance companies, CURE focuses primarily on your driving score. Drivers with minimal incidents in their driving history will see the lowest rates at CURE.

CURE Car Insurance Cost

As stated before, the most important factor for CURE insurance is a clean driving record. If you have minimal infractions on your record, you’ll most likely have a low CURE auto insurance payment. To get an idea of how much you might pay with CURE, consider the following prices below.

Full Coverage Auto Insurance Monthly Rates by Age and Gender
Insurance Company18-Year-Old Female18-Year-Old Male30-Year-Old Female30-Year-Old Male45-Year-Old Female45-Year-Old Male55-Year-Old Female55-Year-Old Male65-Year-Old Female65-Year-Old Male
AAA$328$378$99$103$88$86$83$81$86$84
Allstate$448$519$168$176$162$160$153$152$158$157
American Family$305$414$116$137$115$117$109$111$113$114
Cure$405$461$125$128$114$111$108$105$111$109
Farmers$597$629$160$167$139$139$132$131$136$136
Geico$220$254$90$87$80$80$76$76$78$78
Hartford$407$469$126$133$115$113$109$107$112$109
Liberty Mutual$626$626$174$200$171$174$162$165$96$170
Nationwide$303$387$124$136$113$115$107$109$113$114
Progressive$591$662$131$136$112$105$106$100$109$103
State Farm$229$284$94$103$86$86$82$82$84$84
Travelers$530$740$99$108$98$99$93$94$96$97
U.S. Average$416$501$128$139$119$119$113$113$117$117

Keep in mind that CURE car insurance quotes can vary significantly between states, especially if you have infractions on your driving record. For example, CURE auto insurance of Michigan could be more expensive, especially since Michigan has higher-than-average rates compared to other states.

Read More: Michigan Auto Insurance

CURE Auto Insurance Discounts Available

One thing often noted as lacking in CURE auto insurance reviews is discounts.

Insurance companies offer discounts to help customers save money and reward them for safe driving habits. Finding a company with multiple discounts you can take advantage of can help lower your monthly costs significantly. While CURE has a few discounts, it doesn’t compare with bigger companies.

When you shop at CURE, you might be eligible for the following car insurance discounts:

  • Defensive driving: Earn a 5% discount on your liability, collision, and personal injury protection insurance by taking a defensive driving course approved by CURE.
  • Loss-free: If you go two years without making a claim, CURE will discount your comprehensive and collision insurance by 5%. The longer you go, the more you can save. This discount maxes out at 20% after five years.
  • Safe parking: Insurance companies prefer that you park your car in a secure location. You’ll earn 10% off your comprehensive insurance by parking off-street and 25% off for parking in a secure garage.

While this isn’t the longest list of discounts, CURE still offers decent options to save. However, you should check with a representative when you sign up for a policy since options and availability change by state.

How CURE Auto Insurance Ranks Among Providers

Although CURE offers lower rates for some drivers, you’ll probably find better prices elsewhere. Companies like Geico, Progressive, and State Farm usually offer lower rates than CURE.

Check below to see how CURE’s rates compare to other companies.

Auto Insurance Monthly Rates by Driving Record
Insurance CompanyOne TicketClean RecordOne DUIOne Accident
Allstate$195$166$303$237
American Family$131$116$177$167
Cure$139$111$201$175
Farmers$176$140$191$199
Liberty Mutual$217$177$325$237
Nationwide$145$120$252$165
Progressive$143$109$147$190
State Farm$102$91$124$107
Travelers$148$107$230$157
U.S. Average$152$123$218$177

As you can see, CURE is better suited for younger drivers, whereas companies like Geico and Progressive provide better rates for older adults.

Although its average rates are higher, CURE still might be the best option if you have a clean driving history. However, you might see a much higher increase in your rates if you get into an accident than you would at another company.

How to File an Auto Insurance Claim With CURE

While most companies offer their customers multiple online options to file claims, CURE has fewer options. When you need to file a car insurance claim with CURE, you’ll need to call and speak with a claims representative.

Fortunately, 24/7 customer service is one of the great CURE auto insurance services ensuring drivers can get assistance with their claims whenever they need it.

Find Out If The CURE Car Insurance Company Is Right for You

CURE might have the cheapest car insurance rates if you live in New Jersey, Pennsylvania, or Michigan. However, CURE is best for those without driving infractions. For example, drivers in Michigan with a clean record could see cheap CURE Michigan auto insurance rates.

When you’re in the market for vehicle coverage, check out multiple reviews on CURE auto insurance to see if the company is right for you. You should also compare your CURE insurance quote with as many competitors as possible.

Enter your ZIP code into our free quote comparison tool below to see whether you should go with the CURE auto insurance company.

Frequently Asked Questions

How much is CURE auto insurance?

The amount you pay for insurance at CURE depends on your situation. However, you’ll usually pay around $25 to $50 monthly for liability-only auto insurance.

Unlike standard companies, CURE looks primarily at your driving history to determine your rates. If you have a clean driving record, you’ll see much lower rates with CURE. However, drivers with speeding tickets, at-fault accidents, or other incidents will pay much more at CURE.

Does CURE offer good coverage options?

While CURE can cover your basic insurance needs, it doesn’t have options for modification. However, you’ll get free CURE roadside assistance with every plan if you get stranded on the road.

Read More: Roadside Assistance Coverage

How do you file a claim with CURE?

To file a claim, contact the CURE auto insurance phone number for claims at 1-800-229-9151.

Is CURE insurance legit?

CURE is a legitimate option for car coverage even though it doesn’t work quite the same way as standard insurance policies. While it’s a legit option for insurance, CURE is best for people with a clean driving record.

What states does CURE sell insurance in?

CURE originally sold insurance in Pennsylvania and New Jersey but recently added Michigan to its roster. While CURE is usually good for drivers with a clean record, rates vary by state. For example, CURE auto insurance reviews in Michigan state rates are low, but the customer service is poor.

What is CURE insurance?

CURE, also known as Citizens United Reciprocal Exchange, is a not-for-profit auto insurance company that provides coverage to drivers in select states. They aim to offer affordable insurance rates while focusing on safe driving and rewarding responsible behavior on the road.

Does CURE auto insurance offer any discounts or rewards?

Yes, CURE insurance offers various discounts and rewards to policyholders. These may include discounts for safe driving, low mileage, having a good credit score, and being a homeowner. CURE also has a unique program called the “CURE Good Driver Plan” that rewards safe driving behavior with potential discounts on premiums.

Is CURE auto insurance in Michigan?

Yes, you can get CURE auto insurance in Michigan.

Read More: Michigan Auto Insurance

Can I manage my CURE auto insurance policy online?

Yes, you can use your CURE auto insurance login to manage your policy online. Through CURE.com, policyholders can access policy details, pay premiums, update personal information, and manage their claims.

Can I cancel my CURE auto insurance policy?

Yes, you have the option to cancel your CURE auto insurance policy. To cancel your policy, contact the CURE insurance phone number at 1-800-535-2873.

It’s important to review the cancellation terms and any potential fees or penalties before proceeding with the cancellation. Consider the implications and ensure you have alternative insurance coverage in place, if necessary.

Is CURE auto insurance good?

Is CURE insurance good? CURE.com reviews on the BBB site are poor, though only 38 customers submitted a review. However, while CURE auto insurance BBB accreditation isn’t available, it carries an A- rating from the BBB.

On the other hand, the company’s complaint index from the National Association of Insurance Commissioners is more than five times higher than average, meaning many customers have complained about the services offered by CURE auto insurance.

Who owns CURE auto insurance?

Auto insurance policyholders own the CURE insurance company, operating as a member-owned reciprocal exchange.

Does CURE auto insurance have a grace period?

Generally, you’ll receive a grace period to make a CURE auto insurance late payment. Grace periods range from 7-30 days, but you should contact the CURE insurance phone number at 1-800-535-2873 to find out the company’s specific period.

Is CURE auto insurance legit in Michigan?

CURE insurance in Michigan is legitimate company with an A- rating from the BBB. However, CURE auto insurance Michigan reviews complain of poor claims handling and unnecessary fees.

Contact the CURE auto insurance Michigan phone number at 1-800-535-2873 for questions about claims and coverage options.

Can you get a CURE home insurance policy?

Since CURE only specializes in auto insurance coverage, you won’t be able to get CURE homeowners insurance.

How do I contact CURE?

Call the CURE auto insurance 24-hour customer service phone number at 1-800-535-2873 to speak with a representative.

How do I contact CURE auto insurance in Michigan?

Simply call CURE’s customer service at 1-800-535-2873 if you’re a Michigan driver who needs to speak with a representative. You can also use your CURE auto insurance Michigan login at CURE.com to chat with customer service.

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Laura Berry

Former Licensed Insurance Producer

Laura Berry has experience as a licensed producer selling life, health, and property insurance coverage for both Allstate and State Farm. She has dedicated many hours to helping her clients understand the insurance marketplace so they could find the best car, home, and life insurance products for their circumstances. While she currently helps businesses take advantage of the federal R&D tax...

Former Licensed Insurance Producer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for CURE Auto Insurance

2.52 (51 reviews)
1
January 27, 2024

Customer_Mad

Worst Customer Service

I purchased CURE Auto Insurance in 2021 when they landed in Michigan from New Jersey to help our state with our super high unaffordable rates. After two years I'm gone due to the worst customer service I had ever experienced in my life. They all of a sudden kept raising my monthly payment and when I called to complain the rep was very rude, disrespectful, lacked concern, lacked empathy. He said "I don't get paid to come to work to listen to your ...
I purchased CURE Auto Insurance in 2021 when they landed in Michigan from New Jersey to help our state with our super high unaffordable rates. After two years I'm gone due to the worst customer service I had ever experienced in my life. They all of a sudden kept raising my monthly payment and when I called to complain the rep was very rude, disrespectful, lacked concern, lacked empathy. He said "I don't get paid to come to work to listen to your problems, I don't care what you are going through!!" OMG!! Who in the world talks like this to paying customers?? How dare he?!? They lost business and a valued customer forever!
1
January 25, 2024

Awilli1989

The worst

They do not like to pay out claims. Got into an accident in September 2023 and here we are January 2024 and I'm still getting the run around. They don't like to return phone calls their direct line is an answering machine
1
October 24, 2023

noneofyourbiz44_yahoo_com

Worst experience

I've had nothing but issues with cure. I started a policy on July 6th. No email or phone call telling me my policy wasn't started I found out when using lock out service a week later ! They refuse to change bill date by 3 day's. Customer service is a huge failure to. Go to root
1
April 17, 2023

Mese

Worst Ever

Nj Cure Auto is the worst company ever. Do not to even attempt to give them a call. The only thing they do is take your money. How do you cancel someone's insurance without them knowing. No email no letter on the mail no nothing.
5
March 20, 2023

Jass10

Great rate and service

I signed up with CURE about two years back because I got a great rate. They provide very good service as well. Would definitely recommend them.
5
March 15, 2023

Jass10

Very affordable & great service

Great service and very low prices. They do not look at education, credit score, etc so I got a much better rate than I get elsewhere. So far, so good.
1
March 11, 2023

sj1023

CURE SUCKS and is a scam

I was in a car accident where someone hit me and I still have not been assigned a claim's adjuster.
1
January 30, 2023

Gege

Scam, raising the policy rate without a notification

Bad company, they added a road side assistance to my policy without my knowledge and are charging me $60 per year for that and they never notified me and when I discovered that accidentally i asked them to cancel It but they refused. Plus online payment cost $15 and also over the phone payment. The only fee free payment is through a check but only if you send it on time as they send you the renewal package only 5 days before the payment due date ...
Bad company, they added a road side assistance to my policy without my knowledge and are charging me $60 per year for that and they never notified me and when I discovered that accidentally i asked them to cancel It but they refused. Plus online payment cost $15 and also over the phone payment. The only fee free payment is through a check but only if you send it on time as they send you the renewal package only 5 days before the payment due date to not give you enough time to send the check and to force you to pay online or by phone and pay extra $15 , what a scammers. I don't recommend them.
1
January 10, 2023

BigCurt208

CURE is a SCAM!

This Company is a SCAM! I will be contacting the BBB to investigate as soon as I complete this review! Potential customers should shop for insurance from an accredited carrier! Cheaper is not better! You will NEVER get to speak to an agent, adjuster, or manager because there are none! They simply employ ppl to pose as receptionist who just sends you from voicemail, to voicemail! Save your self time and money and DO NOT use this company to insure ...
This Company is a SCAM! I will be contacting the BBB to investigate as soon as I complete this review! Potential customers should shop for insurance from an accredited carrier! Cheaper is not better! You will NEVER get to speak to an agent, adjuster, or manager because there are none! They simply employ ppl to pose as receptionist who just sends you from voicemail, to voicemail! Save your self time and money and DO NOT use this company to insure ANYTHING if you care about it!
1
January 6, 2023

Sovidave

Don't waste you time and money on Cure

We are DONE with Cure. I have spent many, many hours over the last 3 days now trying to swap vehicles on my policy. I bought a new vehicle and traded one currently insured by Cure that I need removed from my policy. Wednesday, after over an hour wait, I finally was connected with a rep. Took over an hour for him to say he had it switched and was sending the proof of insurance right away. Didn't happen. Waited 4 hours for someone to call me back y...
We are DONE with Cure. I have spent many, many hours over the last 3 days now trying to swap vehicles on my policy. I bought a new vehicle and traded one currently insured by Cure that I need removed from my policy. Wednesday, after over an hour wait, I finally was connected with a rep. Took over an hour for him to say he had it switched and was sending the proof of insurance right away. Didn't happen. Waited 4 hours for someone to call me back yesterday. Another 45 minutes on the phone and she was able to add my new vehicle and send me proof of insurance for it. Then I look at my account and the other vehicle that I SPECIFICALLY stated must stay on the policy until Sunday (because I need to drive it to the dealership) has been removed with no insurance. Just spent 2 hours waiting for a call back only to get disconnected when the rep picked up the phone. Now I am waiting another 2 hours so I can cancel all of my policies with Cure. I will not trust an insurance company that can't answer their phone, is incompetent in handling customers and OBVIOUSLY CANNOT DO A SIMPLE VEHICLE CHANGE!!!! What kind of mess would happen with a claim? I am now happily paying $35 a month more to Progressive so that I can be insured by a reputable company I can trust. Stay far away from Cure.
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