Freedom Auto Insurance Review (2025)

Freedom Auto Insurance, also known as Freedom National Insurance, began in 1999 as an online auto insurance provider. The company still offers all of its services solely online.

Freedom is best known for providing auto insurance policies for people who require SR-22 policies or who have trouble finding coverage with other companies because they are the type of driver that needs high-risk auto insurance.

In our Freedom Auto Insurance review, we’ll discuss how they are no-risk to high-risk coverage company, which means they sell insurance products to people with DUIs, speeding tickets, and multiple claims, as well as international drivers.

Whether you need high-risk auto insurance quotes or standard coverage, you can start comparing insurance rates right now. Enter your ZIP code below for your free online auto insurance quote comparisons!

What You Should Know About Freedom Specialty Insurance

Something important that you need to know about Freedom Auto Insurance is that it is not a financially rated company.

Freedom Auto Insurance has not been evaluated by credit rating agency A.M. Best because it is an independent agency offering the products of several different insurance companies. You may find it difficult to find reviews on Freedom Auto Insurance.

A.M. Best does feature customer reviews for Freedom Auto Insurance, but unfortunately, they are mostly negative. Auto reviews on the Freedom website state on its website that all of the companies it does business with are rated financially strong.

What is the history of Freedom Auto Insurance?

Freedom Auto Insurance has been offering online auto insurance policies since 1999, specializing in SR-22 policies and coverage for high-risk drivers.

The company prides itself on offering coverage and exceptional customer service in Georgia, Arizona, and Utah. Check out Freedom car insurance reviews to learn more.

How is Freedom Auto Insurance’s online presence?

Freedom Auto Insurance offers all of its services online through its website. The company does not use independent agents or local offices.

The site offers options to get a quote, file a claim, make changes to your policy, and a variety of other functions.

Having reliable car insurance gives you the freedom to drive without worrying about the unexpected.

Is the website easy to navigate?

The company’s website is well organized and provides information on all the services offered, how to get an online quote, how to file a claim, and much more. The company does not offer a mobile app at this time.

What is Freedom Auto Insurance’s availability by state?

Freedom Auto Insurance is only available in three states. The company’s products are available directly from its website.

Freedom Specialty Insurance Company is known for offering specialized insurance options for individuals with unique needs. Competitive pricing, flexible coverage, and a wide range of discounts are a few things that they can offer a driver. You can contact the Freedom Specialty Insurance Claims department to process a claim. There are not many reviews on processing claims with Freedom Insurance.

Freedom National car insurance products are available in:

• Georgia
• Arizona
• Utah

If you are wondering, “Is there a Freedom Insurance near me?” you can visit their website for Freedom Insurance agency locations. There are limited options for Freedom Insurance in Florida.

If you would like to purchase a policy over the phone, you can contact the company at 1-888-542-4222.

Freedom Specialty Insurance Coverage Options

One of the first things you’ll need to do when purchasing your auto insurance policy is to decide how much coverage you need.

If you’re financing your vehicle, your loan company may require you to carry full coverage insurance. Otherwise, you’ll need at least the minimum amount of liability insurance required by your state of residence.

You can take a look at the table below to see what the minimum requirements are for each state in which Freedom Auto Insurance offers coverage.

Auto insurance is primarily meant to protect you if you’re involved in an automobile accident and need to file a claim. If you choose to purchase more than your state’s required minimum liability insurance, you’ll need to choose your coverage and deductible levels based on your needs and budget. Other types of auto insurance coverage you might consider include:

• Roadside Assistance – his type of coverage is designed to help if your vehicle breaks down. It can be used to pay for towing services, tire changes, etc.
• GAP coverage – This addition to your auto insurance policy helps pay off your auto loan if your vehicle is totaled or stolen.
• Medical Payment Coverage – This type of coverage may help pay for costs such as hospital visits, surgery, x-rays, etc. if you or your passengers are injured in an automobile accident.
• New Car Replacement Coverage – This type of coverage is only available in some states and from certain companies and will pay to replace your vehicle in the event of an accident.
• Pay-As-You-Go Insurance Coverage – This type of insurance offers rates based on your driving habits and is only available in some states and through certain companies.

As a driver, you may have specific concerns about your coverage. For example, you may be wondering, “Will Freedom National cover a rental car?” This is a good question to ask your insurance agent or to check Freedom Auto rental reviews to make sure that you have the coverage you need.

The table below shows some of the different types of policies and coverages available to you, along with what they do.

Don’t forget to check with your agent to see if you have access to a rental car from Freedom. Keep reading to learn more about your options with Freedom Insurance.

What are Freedom Auto Insurance’s bundling options?

Many auto insurance providers offer different bundling options. Bundling your insurance refers to purchasing multiple policies from the same company.

For example, you can purchase your auto insurance policy as well as your life insurance from the same company if you choose. Most insurance companies offer a discount of anywhere from five to 25 percent to customers who bundle their policies.

Check out the video below to learn about the pros and cons of bundling.

Since Freedom Auto Insurance only offers car insurance, bundling with Freedom is not an option, but they do offer other ways to save money on your auto insurance policy.

Many companies also offer multi-car discounts. You can think of this as a way of bundling as well, but in this case, you’re buying auto insurance for multiple vehicles. Auto insurance companies offer up to a 25 percent multi-car discount on combined policies.

How do you cancel your Freedom policy?

Freedom Auto Insurance understands that there are many reasons that people need to cancel their auto insurance policy. For this reason, they make it fairly simple to cancel your auto insurance policy should you need to do so.

Watch the video below to get an idea of what to expect when canceling your auto insurance policy.

Keep reading to find out more about policy cancellations and filing claims.

Is there a cancellation fee?

Freedom Auto Insurance does not charge a cancellation fee if you need to cancel your policy.

Is there a refund?

Whether or not you can get a refund on your policy depends on the type of policy and when you choose to cancel. If you choose to cancel a refundable policy in the middle of the policy cycle, you’ll receive roughly half of what you paid, assuming you only paid for that cycle.

Since refund amounts may vary and depend on a variety of factors, it’s always best to check with your insurance agent to see what factors apply to you.

How do you cancel?

What should you do if you need to cancel your policy?

You can cancel your policy at any time simply by contacting your auto insurance agent and letting them know that you’d like to cancel your policy. Your agent will tell you when the changes will take effect and whether or not you’re entitled to a refund of any policy premiums you have paid in.

When can I cancel?

You can cancel your policy at any time simply by contacting your auto insurance agent and letting them know that you’d like to cancel your policy.

Once you’ve canceled your policy, any excess premiums will be refunded to you promptly.

How do you make a claim?

You can file an auto insurance claim directly with Freedom Auto Insurance.

In the event that you need to file a claim, you can log into your account on the Freedom website and file an online auto insurance claim or you can call the claims department at 888-542-4222 during their regular business hours of Monday–Friday 8 a.m. to 5 p.m. PST.

Take a look at the video below to get an idea of what to expect during the claims process and what to do if you’re involved in a car accident.

https://youtu.be/4Ofv8WlnIH8

The Freedom website provides you with a list of the things you’ll need to do if you have an accident.

Freedom recommends that you file your claim as soon as possible.

However, you will need some documents and information relating to the accident, such as:

• Police report
• Name, address, phone number and driver’s license number for everyone involved in the accident
• List of witness from the accident
• Insurance information for all involved in the accident no matter who is at fault
• Photos of the accident scene, if possible

Once you’ve provided all of your information, your claim will be assigned to an adjuster. This can take up to two business days, which means the turnaround may not be as fast as you would like. According to Freedom Auto Insurance, the company conducts a liability investigation of each accident before paying out on a claim.

How do you get a quote online?

From anywhere in the nation, freedom quotes can be obtained from the Freedom website by providing your information in the quote box. You may be required to create a freedom car insurance login. Quotes for this company are also available on the ACCC insurance quote site.

You will need to provide some basic information such as your name, address, sex, etc., as well as information about your vehicle, driving record, and so forth. After the quote, you can choose to take out a new Freedom insurance policy or keep shopping.

If you’re in the process of comparison shopping for auto insurance, you can see that having to enter your information into various company websites can be pretty time-consuming.

If you’d like to review auto insurance rates from several companies at once, consider using our free auto insurance quote tool.

Freedom Specialty Insurance Rates Breakdown

Are Freedom National’s rates the cheapest?

In some cases, choosing a local insurance agent can be better than a national company for your insurance needs. For one, these agents often act as brokers, meaning that they have more leeway when it comes to working with various insurance companies to customize a policy that’s right for you.

You can take a look at the table below to get an idea of what you might pay for auto insurance depending on how much coverage you decide to buy. The table shows average annual rates based on coverage levels.

Average Auto Insurance Rates by Coverage

Smaller companies are often more personalized when it comes to customer service, as well. The auto insurance market is very competitive and reputation is one thing that smaller companies can use to their advantage since they are able to provide service on a more personal level. In Arizona, Utah, and Georgia, the Freedom Insurance customer service gets great reviews.

While specific rates for Freedom Auto Insurance are not available, the company claims to have the lowest rates in the three states they service which are Georgia, Arizona, and Utah. According to the Insurance Information Institute (III), Georgia drivers pay average rates of $1,127 a year for auto insurance. Arizona drivers pay $994 a year and Utah drivers pay $890 per year on average. If you live in one of those states, check to see if Freedom car insurance is a good fit for you.

Freedom Specialty Insurance Discounts Available

You may be wondering, “Am I getting the best deal with Freedom National?” There are a lot of things that can help you save money on your auto insurance policy, like discounts, for example.

Insurance providers vary in terms of what discounts they offer, but many discounts are standard throughout the industry.

The table below shows some of the most common auto insurance discounts available, an estimate of how much money each can save you, and the major auto insurance companies that offer the discount.

Standard Auto Insurance Discounts Offered by Major Companies

As you can see, it’s always a good idea to check with your insurance provider to see what types of discounts you may qualify for, as they can save you a lot of money on your auto insurance.

What programs are available from Freedom Auto Insurance?

Freedom Auto Insurance specializes only in online auto insurance policies, but the company strives to be the best in the industry by offering unique policies tailored to customers’ needs. Freedom National Insurance quotes are also available on the website for commercial auto, general liability, motorcycle, renters, SR-22, and worker’s compensation. Freedom Insurance may be good for you if you are looking for services in one of those categories.

One of the nice things about Freedom is that it’s one of the few companies still offering a 12-month policy to customers.

The benefit of a 12-month policy is that if you have a car accident, the company has to wait until your policy expires before increasing your rates.

The downside is that if you had an accident in the past, you’ll have to wait longer for your rates to decrease.

Freedom also offers online bill pay. For those who don’t wish to pay online, they also accept drafts as well as direct bill, EFT, Moneygram, and Western Union payment options. As always, you can reach out to the Freedom National customer service if you have any questions.