SECURA Auto Insurance Review (2024)

What You Should Know About SECURA Insurance

Before deciding on an auto insurance company, most smart shoppers conduct thorough online research on a company by reading reviews, ratings, etc. According to the Edelman Trust Barometer, 56 percent of consumers rely on the information they find out about a company through search engines.

When it comes to SECURA’s reputation:

• A.M. Best has awarded the company a financial strength rating of A (Excellent).
• The Better Business Bureau (BBB) provided SECURA insurance with an A+ rating.
• Ward Group listed SECURA as one of its 50 top-performing property and casualty insurers.
• The Wellness Council of America (WELCOA) awarded SECURA with a Platinum Well Workplace Award for its commitment to the health and well-being of its employees.
• The Wisconsin Sustainable Business Council recognized SECURA insurance with a Green Master designation.
• SECURA insurance has been recognized as a Great Place to Work for the sixth year in a row.

While the company has some solid ratings, a little research will also reveal that a few complaints have been made about SECURA insurance. Specifically, complaints focus on how the company handles car accidents and auto insurance claims.

How to File a SECURA Insurance Claim

Have you been in a car accident? There are a few ways available for you to file a SECURA insurance claim.

• Online – SECURA insurance claims can be filed quickly and easily by filling out the form available on the company website.
• By Phone – Depending on the policyholder’s time zone, SECURA has a few telephone numbers available to file a claim:
  • For customers in Eastern Time and Central Time: 1-800-318-2136
  • For customers in Mountain Time: 1-866-356-7870
• By Email– The company accepts email insurance claims 24 hours a day, seven days a week at [email protected].
• Through the mySECURA app – MILE-STONE auto policyholders can use the mySECURA app to submit insurance claims, view auto ID cards, access policy documents, and much more.

Once a claim has been filed, a representative has 24 hours to respond to your inquiry. While this sounds logical, in comparison to many other auto insurance companies on the market that have the capability to respond much faster, SECURA insurance’s response times are hardly competitive.

SECURA Insurance Coverage Options

What type of auto insurance are you looking for? SECURA offers both commercial and hybrid auto insurance, so no matter what type of vehicle you have, you can enjoy quality car insurance within your price range.

SECURA Insurance Has Affordable Packages

MILE-STONE® is an auto package policy offered by SECURA insurance. This allows its customers to select which price range and which level of protection is best.

Customers can choose between the MILE-STONEBasic and MILE-STONE Gold packages, which include the following benefits:

MILE-Stone Basic

• Roadside RescuerSM.This service will cover tire changes, towing, roadside assistance, and more
• Identity Theft Protection. This service can provide peace of mind if your car has been lost, stolen, or damaged in a fire

The following services listed below can be added to the MILE-STONE Basic package, and they are automatically included in the MILESTONE Gold package.

MILE-STONE Gold

• Accident Forgiveness. If you’ve been a MILE-STONE® customer for at least three years and you are violation and accident-free, you are eligible for this benefit
• Glass Express. This service will cover auto glass repair and replacement
• Identity Theft Protection. This service can provide peace of mind if your car has been lost, stolen, or damaged in a fire
• Pet ProtectorSM. This service will reimburse you if your cat or dog has been injured or killed in an auto, home, or watercraft accident
• Roadside RescuerSM. This service will cover tire changes, towing, roadside assistance, and more
• Travel RescuerSM. This service can provide emergency assistance if you are located at least 100 miles or more away from your home

Based on the package you select, your SECURA auto insurance quote may vary.

SECURA Insurance Rates Breakdown

From your average auto insurance expenditure to the amount you will have to pay for collision insurance, your location will play a huge part in what you will typically be asked to pay for vehicle coverage.

In addition, your decision to select SECURA insurance may depend on if it’s available in your location.

Currently, SECURA auto insurance is available in the U.S. states listed below. We’ve gathered average rates in those states from the National Association of Insurance Commissioners (NAIC).

Once you’ve gained a better idea on the average car insurance coverage rates by states, it would be easier to determine if your SECURA auto insurance quote helped you save money.

If you live in any of the states above that offer SECURA insurance, choosing it as your auto insurance may seem like a no-brainer. However, its limited availability may be an issue for individuals that are interested but do not reside in areas where it is available.

SECURA Insurance Discounts Available

If you are looking to stay within a specific budget, SECURA insurance has many auto insurance discounts available in abundance. Save money on your insurance costs with a:

• Hybrid car discount. Policyholders that are currently owning or leasing a hybrid vehicle are eligible.
• Valued policyholder discount. The longer you have SECURA car insurance, the more savings you can be rewarded with.
• Early quoting discount. Policyholders that have their policy quoted prior to the effective date are eligible to receive this discount.
• Claim/violation free discount. If you have not had any accidents or moving violations on your account for at least three years, you may be eligible for this discount.
• Good student discount If your policy has coverage for a student between the ages of 16-24 that has at least a 3.0 GPA or higher, your policy may be eligible for this discount.

For additional savings, SECURA insurance customers can also bundle their auto and home insurance plans. On average, customers that take advantage of this opportunity can save up to 25%.