Country Financial Auto Insurance Review for 2024 [See if They’re a Good Fit]

Choose Country Financial auto insurance for minimum coverage starting at $13/mo, delivering affordable and reliable protection. This Country Financial auto insurance review showcases discounts tailored for young drivers, making it a top choice for those seeking comprehensive coverage at lower rates.

UPDATED: Sep 30, 2024Fact Checked

Alexandra Arcand

Insurance and Finance Writer

Alexandra Arcand is an outreach administrator and insurance expert located in North Central Ohio. She has a passion for writing, investing, and education. As an insurance content writer for over three years, Alexandra has first-hand experience in business finance, economics, and real estate. She leads an outreach writing team that specializes in travel, real estate, healthcare, law, finance, an...

Insurance and Finance Writer

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

UPDATED: Sep 30, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Sep 30, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 30, 2024Fact Checked
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Country Financial

Average Monthly Rate For Good Drivers

$13

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Tailored coverage to fit individual customer needs
  • Competitive premiums for individual life policies
  • Reliable customer service with accessible support
  • Wide range of insurance products beyond life insurance

Cons

  • Limited insurance options
  • Not available in every state
  • The mobile app is not highly rated
[su_box title="Things to Remember" style="default”]
  • Country Financial usually has affordable rates, especially for young, inexperienced drivers
  • While it’s a highly-rated insurance company, Country Financial is only available in 19 states
  • A.M. Best rates Country Financial’s financial strength with an A+, and the company typically receives few customer complaints
[/su_box] Founded in 1925 selling fire and lightning insurance, Country Financial has since expanded into a variety of other insurance types. Today, Country car insurance is highly-rated and usually affordable. Unfortunately, Country Financial is only available in some states. If you happen to live in one of the states where Country Financial sells insurance, it might be your cheapest option for car insurance. Country Financial typically offers affordable rates for all demographics but is especially low for young drivers. However, Country Financial doesn’t have as many coverage options as other companies, but it makes up for it with a long list of unique car insurance discounts. Country Financial also receives fewer complaints than many of its competitors. Read on for a full Country Financial insurance review and learn more about how it might fit your car insurance needs best. Then, compare quotes to find the best rates possible.

Country Financial auto insurance review highlights why this company excels with its robust financial standing and impressive customer satisfaction scores. Earning an A+ rating from A.M. Best, ensures policyholders receive reliable claims support.

Country Financial Auto Insurance Review

The company’s offerings include a variety of essential coverage options tailored to meet diverse needs, along with customizable add-ons for additional protection.

Customers benefit from competitive discounts, especially young drivers, making it a top choice for those seeking affordable insurance. Get detailed insights in our guide, “Best Auto Insurance Companies.”

Country Financial Auto Insurance Rating

Rating CriteriaCountry Financial: Country Financial Auto Insurance Review
Overall Score4.5
Business Reviews4.5
Claim Processing4.0
Company Reputation4.5
Coverage Availability3.9
Coverage Value4.6
Customer Satisfaction4.1
Digital Experience4.0
Discounts Available5.0
Insurance Cost4.8
Plan Personalization4.5
Policy Options5.0
Savings Potential4.9

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Get the best auto insurance rates possible by entering your ZIP code above into our free comparison tool today.

Things to remember

  • Country Financial holds a solid 4.5 rating for its reliable claims support and service
  • Customers appreciate the affordable rates and variety of discounts available
  • Strong financial stability ensures that claims are handled efficiently and promptly

Understanding Country Financial: What You Need to Know

Generally speaking, Country Financial is considered a good insurance company. One of the best ways to decide if a company is right for you is to look at third-party ratings. For example, Country Financial’s A.M. Best rating is an A+, which means it is financially strong enough to pay claims.

Country Financial also receives a solid score from the National Association of Insurance Commissioners (NAIC), which ranks companies on how many complaints they receive. The national average is 1.0 — anything lower means the company receives fewer complaints. Country Financial insurance complaints rate 0.63, meaning it has nearly half the number of complaints as other companies.

Finally, J.D. Power collects data on customer satisfaction and gives companies a score of 1000. The national average for companies is 839 — Country Financial scored 850. Find out more in our guide titled, “How to Evaluate Auto Insurance Quotes.”

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Evaluating the Cost of Country Financial Car Insurance

Country Financial’s rates tend to be less expensive than other companies, with the average full coverage policy costing $149 a month and minimum insurance $43 per month.

Country Financial Auto Insurance Review: Site Screenshot

Of course, the rates you see will depend on a variety of factors unique to you. Country Financial does fairly well with most demographics, but rates are especially low for car insurance for drivers under 25.

Country Financial Payment Options Explained

Like many other insurance companies, there are several ways to pay for Country Financial policies. You can make payments on the mobile app or through the website. You can also call the customer service phone number or speak with a local agent.

Navigating the Claims Process With Country Financial

For example, making payments and filing a car insurance claim with Country Financial is easy. Most customers prefer to use the website or mobile app, but you can also call the Country’s preferred insurance claims phone number. Whichever option you choose, you should take pictures of any damage done to your car. It would also help you start your claim as soon as possible.

Country Financial Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Country Financial provides varying auto insurance rates based on the coverage level, age, and gender of the policyholder. These rates are designed to accommodate different needs and budgets, making it a flexible option for a wide range of drivers.

Country Financial Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$34$165
Age: 16 Male$29$160
Age: 18 Female$26$155
Age: 18 Male$27$150
Age: 25 Female$25$135
Age: 25 Male$26$130
Age: 30 Female$22$125
Age: 30 Male$15$118
Age: 45 Female$19$115
Age: 45 Male$15$118
Age: 60 Female$13$110
Age: 60 Male$15$108
Age: 65 Female$14$105
Age: 65 Male$15$103

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The table below breaks down the monthly premiums for Country Financial auto insurance, including comprehensive auto insurance coverage, by gender and age. Younger drivers, particularly males, tend to have higher premiums due to increased risk factors.

Country Financial Auto Insurance Review: Comprehensive Auto Insurance Definition Card

For instance, a 16-year-old male pays $29 for minimum coverage and $160 for full coverage auto insurance, while a 30-year-old male pays as low as $15 for minimum and $118 for full coverage. Female drivers generally benefit from slightly lower rates, reflecting statistically safer driving records.

These variations underline how Country Financial tailors its rates to match the risk profile of different demographic groups, ensuring fair and competitive pricing for all customers.

Country Financial Insurance Coverage Options

There are two main types of insurance needs — minimum and full coverage. Minimum insurance refers to the least amount of coverage you can buy and still be legally able to drive or register a car.

Full coverage offers better protection for your vehicle but costs much more. Full coverage is never required by law, but you might need it if you have a car loan or lease. Country Financial sells everything you need to meet these needs, including the following insurance types.

Country Financial Auto Insurance Coverage Options

CoverageDescription
Collision CoverageCovers damage from collisions with vehicles or objects
Comprehensive CoverageProtects against damage from theft, fire, or vandalism
Emergency Roadside AssistanceHelps with flat tires, towing, or dead battery issues
Liability CoverageCovers liability for injury or property damage caused
Medical Payments (MedPay)Pays medical expenses for accidents involving passengers
Personal Effects CoverageReimburses for stolen or damaged personal items inside
Personal Injury Protection (PIP)Pays medical costs, lost wages, regardless of fault
Safety Glass CoverageCovers repair or replacement of damaged safety glass
The Keeper® - New Car CoverageReplaces a totaled new car with a brand-new model
Umbrella InsuranceOffers extra liability coverage beyond your policy
Uninsured and Underinsured Motorist Coverage (UI/UIM)Covers accidents with drivers lacking enough insurance
Vehicle Rental and Trip InterruptionPays for rental car and trip interruption during repairs

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These are the basic coverage options you can find at most insurance companies. If you’re interested in more options to customize your coverage, Country Financial has a few choices. However, you might need to look elsewhere if an extensive list of add-ons is important to you.

Investigating Country Financial’s Add-Ons

Country auto insurance has a few customization options, but you’ll find more choices at other companies. However, there are still a few valuable choices to pick from.

  • The Keeper: Country Financial will pay for a brand-new car of the same make and model rather than reimburse you for your vehicle’s current value. Only cars four years old or younger are eligible for this coverage.
  • Roadside Assistance: Country Financial roadside assistance will come to the rescue when you’re stranded on the side of the road or locked yourself out. This add-on covers up to $100 for fuel delivery, towing, basic repairs, and locksmith services.
  • Trip Interruption: If you get into an accident more than 100 miles from home, Country Financial will reimburse you up to $800 for a rental car, lodging, and meals.
  • Personal Effects: Country Financial covers up to $800 of personal items if they are stolen or damaged in a claim.
  • Safety Glass: This add-on allows you to skip your comprehensive deductible if your windshield, windows, or headlight covers need to be repaired.

Availability of these add-ons varies by state, so check with a representative before you sign up for them. Additionally, you should only buy what you need — add-ons can significantly increase your rates.

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Country Financial Insurance Rates Breakdown

Country insurance quotes are often some of the cheapest on the market, with only a few companies offering lower average rates. In particular, young drivers can find affordable coverage with Country Financial. While insurance companies look at the same factors, they emphasize each one differently. Check below to see how Country Financial compares to other companies for various demographics.

Country Financial Full Coverage Auto Insurance Monthly Rates vs. Competitors

Insurance CompanyAge: 16 FemaleAge: 16 MaleAge: 20 FemaleAge: 20 MaleAge: 30 FemaleAge: 30 MaleAge: 40 FemaleAge: 40 MaleAge: 50 FemaleAge: 50 Male
Allstate: Country Financial Auto Insurance Review$608$638$410$430$190$195$180$185$170$175
American Family: Country Financial Auto Insurance Review$414$509$280$290$160$165$150$155$140$145
Country Financial: Country Financial Auto Insurance Review$350$360$240$250$130$135$120$125$110$115
Farmers: Country Financial Auto Insurance Review$810$773$450$470$230$235$220$225$210$215
Geico: Country Financial Auto Insurance Review$298$312$220$230$120$125$110$115$100$105
Liberty Mutual: Country Financial Auto Insurance Review$723$785$440$460$220$225$210$215$200$205
Nationwide: Country Financial Auto Insurance Review$411$476$300$310$150$155$140$145$130$135
Progressive: Country Financial Auto Insurance Review$801$814$420$440$210$215$200$205$190$195
State Farm: Country Financial Auto Insurance Review$311$349$230$240$140$145$130$135$120$125
Travelers: Country Financial Auto Insurance Review$719$910$430$450$210$215$200$205$190$195

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Insurance companies look at a variety of factors when determining how much to charge for coverage. Factors that affect car insurance rates vary by company but typically include your age, gender, location, driving record, credit score, and the make and model of your car.

Country Financial Minimum Coverage Auto Insurance Monthly Rates vs. Competitors

Insurance CompanyAge: 16 FemaleAge: 16 MaleAge: 20 FemaleAge: 20 MaleAge: 30 FemaleAge: 30 MaleAge: 40 FemaleAge: 40 MaleAge: 50 FemaleAge: 50 Male
Allstate: Country Financial Auto Insurance Review$244$255$164$172$76$78$72$74$68$70
American Family: Country Financial Auto Insurance Review$166$204$112$116$64$66$60$62$56$58
Country Financial: Country Financial Auto Insurance Review$140$144$96$100$52$54$48$50$44$46
Farmers: Country Financial Auto Insurance Review$324$309$180$188$92$94$88$90$84$86
Geico: Country Financial Auto Insurance Review$119$125$88$92$48$50$44$46$40$42
Liberty Mutual: Country Financial Auto Insurance Review$289$314$176$184$88$90$84$86$80$82
Nationwide: Country Financial Auto Insurance Review$164$190$120$124$60$62$56$58$52$54
Progressive: Country Financial Auto Insurance Review$320$326$168$176$84$86$80$82$76$78
State Farm: Country Financial Auto Insurance Review$124$140$92$96$56$58$52$54$48$50
Travelers: Country Financial Auto Insurance Review$288$364$172$180$84$86$80$82$76$78

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As you can see, Country Financial often offers the lowest rates, regardless of your situation. However, it’s still important to compare quotes with as many companies as possible since there’s no way of knowing who has the lowest rates for you without a personalized price.

Country Financial Discounts Available

Country Financial doesn’t offer the longest list of insurance options, but it does much better with its discounts. Companies offer discounts to their customers to help them save money, and it’s important to find a company with several options for you to take advantage of. Country Financial offers the following discounts:

Top Country Financial Auto Insurance Discounts by Savings Potential

DiscountRankPercentageDescription
Good Student#135%For students maintaining good grades.
Family Plan#225%Applies to families insuring multiple members together.
Multiple Policies#325%Applies when holding multiple insurance policies with the same insurer.
Multiple Vehicles#415%For insuring more than one vehicle through the same company.
Homeowner#512%Homeowners receive this discount on their insurance.
Anti-Theft#610%Vehicles with theft-prevention devices qualify for this discount.
Early Signing#710%Available when signing a new policy before the current one expires.
Driver's Ed#810%Given for completing a driver's education course.
Newer Vehicle#910%Applies to newer model vehicles.
Defensive Driver#105%Awarded to drivers who complete an approved defensive driving course.

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While some of Country Financial’s discounts are relatively common, it offers a few that are hard to find elsewhere. See how you can save on insurance in our guide, “Best Auto Insurance Discounts.”

Country Financial Rankings Among Providers

Compared to other major companies, Country Financial usually offers lower rates. Country Financial’s full coverage rates are 29% cheaper than the average, while its minimum coverage rates can be up to 33% cheaper. Check below to see how Country Financial compares to some of its largest competitors.

Comment
byu/bizowner92 from discussion
inInsurance

State Farm auto insurance (refer to our “State Farm Auto Insurance Review” for further details) has lower average rates than Country Financial. However, these are only averages — you might see different rates when your unique situation is accounted for.

Country Financial’s competitive rates and discounts make it a great choice for budget-conscious drivers.

Laura Berry Former Licensed Insurance Producer

Country Financial Life Insurance is a well-established provider, offering a diverse range of policies catering to individual needs. With a solid financial foundation and years of experience, it remains a strong option for comprehensive life insurance solutions.

Country Financial Life Insurance Company Overview Table

Key InfoCompany Specifics
Year Founded1925
Current ExecutiveCEO - Jim Jacobs
Number of Employees3,868
Total Sales / Total Assets$15,025,000 / $36,329,000
HQ Address1701 N. Towanda Ave.
Bloomington, IL 61701-2057
Phone Number1-866-268-6879
Company Websitewww.countryfinancial.com
Premiums Written -Individual Life$2,506,391
Financial Standing$2,100,000
Best ForTerm & Whole Life Insurance

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Country Financial is still successful because it offers dependable life insurance protection and outstanding financial stability. Its focus on term and whole-life policies ensures tailored protection for customers seeking peace of mind.

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Country Financial Car Insurance: Pros and Cons Breakdown

Country Financial Car Insurance offers several advantages for drivers looking for reliable coverage. The company stands out as a trusted option in the auto insurance industry with affordable rates and customizable policies.

  • Customized Coverage: Offers personalized car insurance policies to meet individual driver needs.
  • Competitive Rates: Car insurance plans are priced lower than many competitors, providing cost-effective coverage.
  • Responsive Customer Support: Support is readily accessible, with a reputation for solid service.
  • Variety of Products: The company provides many other insurance coverages besides car insurance.

These benefits make Country Financial a strong contender for drivers seeking affordable, customized auto insurance.

However, Country Financial does have some drawbacks. Certain limitations may deter customers, particularly those looking for broader availability or modern tech features.

  • Limited Options: The range of car insurance policies is more restricted compared to larger companies.
  • Not Available Everywhere: Country Financial doesn’t operate in all states, limiting access for some drivers.
  • Low App Ratings: The mobile app has received poor reviews, which may reduce convenience for tech-savvy customers.

Despite these disadvantages, Country Financial remains a solid option for those prioritizing personalized service and affordable premiums over digital convenience.

Read more: Best Good Student Auto Insurance Discounts

Ratings & Strength of Country Financial

Country Financial has consistently received positive ratings across various independent agencies, showcasing its strong business practices and customer satisfaction. The company is known for its solid financial standing and fewer complaints compared to competitors, making it a reliable choice for insurance needs.

Country Financial Insurance Business Ratings & Consumer Reviews

AgencyCountry Financial: Tablepress Logo
J.D. Power TablePress LogoScore: 849 / 1,000
Above Avg. Satisfaction
Score: A+
Excellent Business Practices
Consumer Reports TablePress LogoScore: 74/100
Good Customer Feedback
Score: 0.58
Fewer Complaints
A.M. BestScore: A+
Superior Financial Strength

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Overall, Country Financial’s solid ratings and reviews position it as a leading choice for those seeking an insurer with strong financial backing, ethical business practices, and high customer satisfaction. To find out more, explore how auto insurance companies check driving records.

Find the best auto insurance rates no matter how much coverage you need by entering your ZIP code below into our comparison tool today.

Frequently Asked Questions

Is Country Financial a good insurance company?

Country Financial is generally considered a good insurance company. Country Financial complaints are lower than other major companies, and it offers a long list of unique discounts. Auto insurance rates also tend to be lower with Country Financial. Delve deeper into our detailed guide titled, “Best Auto Insurance by Drivers.”

Who owns Country Financial?

Country Financial is a subsidiary of the Illinois Agricultural Association, which is a bank in Illinois. See which companies have the cheapest minimum auto insurance rates by entering your ZIP code into our free comparison tool below.

Is Country Mutual the same as Country Financial?

Country Mutual and Country Financial are the same company, with the mutual operating under Country Financial. Regardless of which you buy from, Country companies’ insurance ratings are excellent.

Which states does Country Financial sell insurance in?

Country Financial operates in Alabama, Alaska, Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nevada, North Dakota, Oklahoma, Oregon, Tennessee, Washington, and Wisconsin.

What is Country Financial’s claims process for auto insurance?

In the event of an accident or damage to your vehicle, you can initiate a claim with Country Financial by contacting their claims department. They will guide you through the process and provide the necessary forms to report the incident.

It’s important to provide all relevant information, including any supporting documentation or evidence, to ensure a smooth claims process. Find out more by reading our guide titled, “How to File an Auto Insurance Claim.”

What is the Country Financial claims phone number?

You can reach Country Financial claims by calling their dedicated claims phone number at 1-866-COUNTRY (1-866-268-6879).

How are Country Financial claims reviews?

Country Financial claims reviews are generally positive, with many customers praising the efficient claims process and supportive service.

What does Country Financial home insurance cover?

Country Financial homeowners insurance covers various risks, including property damage, theft, liability, and additional living expenses if your home becomes uninhabitable.

What are country companies?

Country companies refer to the network of insurance and financial service providers under the Country Financial brand. Gain further insights by exploring our detailed resource on, “How to Cancel Country Financial Auto Insurance.”

What is Country Mutual?

Country Mutual is a part of Country Financial, offering a range of insurance products, including auto and home insurance.

How are Country Financial reviews?

Country Financial reviews are generally positive, highlighting strong customer service, reliable claims handling, and affordable rates.

What does Country car insurance offer?

Country car insurance offers standard coverage options such as liability, collision, and comprehensive, with additional discounts available.

Is Country Mutual Insurance reliable?

Yes, Country Mutual Insurance is considered reliable, providing strong financial backing and good customer support as part of the Country Financial group. Discover more by checking out our guide titled, “How long does it take for auto insurance coverage to be active?

What is covered in a Country Financial insurance review?

A Country Financial insurance review typically covers the company’s financial stability, customer satisfaction ratings, and available coverage options.

What types of policies do Country Companies insurance offer?

Country Companies insurance offers a variety of policies, including auto, home, life, and business insurance, catering to diverse customer needs.

What do Country Financial car insurance reviews say?

Country Financial car insurance reviews often praise the company for its competitive pricing, solid coverage options, and responsive claims process.

How good is Country Companies auto insurance?

Country Companies car insurance is well-regarded for its competitive rates, comprehensive auto insurance coverage options, and customer service.

How can I get a Country Financial auto insurance quote?

You can get a Country Financial quote by visiting their website, contacting a local agent, or calling their customer service hotline. Find your cheapest auto insurance quotes by entering your ZIP code below into our free comparison tool.

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Alexandra Arcand

Insurance and Finance Writer

Alexandra Arcand is an outreach administrator and insurance expert located in North Central Ohio. She has a passion for writing, investing, and education. As an insurance content writer for over three years, Alexandra has first-hand experience in business finance, economics, and real estate. She leads an outreach writing team that specializes in travel, real estate, healthcare, law, finance, an...

Insurance and Finance Writer

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Country Financial

4.12 (442 reviews)
5
January 16, 2021

Mjaw87

Great company

I have always had a great experience with this company I have had the same agent since I got my own policy and have been with him ever since
5
November 25, 2020

Dogs2015

Great company

Great company and always available to help quickly with any questions or issues. Highly recommended.
5
October 18, 2020

mamdata

Country Financial Is There When You Need Them.

Great company. I have never had an issue with them on my auto or home insurance. I once had to have my van towed and they immediately reimbursed me within two weeks of the towing. I like that fact that they include towing on the car insurance coverage.
1
August 25, 2020

Shelbyray26

Do not go with Country!!

I paid for my policy upfront for 3 months and should have been covered May-August. August rolls around, and I reach out to see when I owed my next payment and I was informed that my policy was cancelled in May and they refunded me by mailing me a check that I had never even received. They tried to tell me I called in and cancelled this policy, which I did not. After trying to pull the call they determined it was a system error and I had been unco...
I paid for my policy upfront for 3 months and should have been covered May-August. August rolls around, and I reach out to see when I owed my next payment and I was informed that my policy was cancelled in May and they refunded me by mailing me a check that I had never even received. They tried to tell me I called in and cancelled this policy, which I did not. After trying to pull the call they determined it was a system error and I had been uncovered for almost 3 months. The worst part is nobody had informed me my policy was cancelled at any point in time. Because of this lapse in coverage due to their error I had CPI added onto my loan. Once the policy was reinstated, I noticed a second vehicle (not mine) and a renter’s insurance policy (not mine) and they let me know after removing these my payments would increase almost $100 from what I was originally paying because of their error. The communication is HORRIBLE, and they do not listen to customers frustrations whatsoever. Rates are incredibly high, and I will never insure with them EVER again. They admitted their fault but did not do much to make the situation better or make it right. Very disappointed.
4
February 23, 2020

Jenczap

Check out Country Financial

My agent and his office has been a huge help over the last many years. From changing cars to going from homeowners to renters...they have made everything so easy to understand.
5
February 4, 2020

Tammi1982

Country Financial is awesome

Country Financial is an awesome insurance company. Filed a claim with them 2016 for a car accident I was in and they were on top of everything. Whatever questions my fiance and I had they answered. They also helped replace my children's carseats. I would highly recommend them.
5
February 3, 2020

Burtondr

My Country Financial Review

I am happy with Country Financial. They have always helped when needed. No rate increases. Looking time customer.
5
January 30, 2020

Stotta

Great Insurance

Country has been an amazing insurance company and very personal which I love. I know my agent and could chat with him in the store if I ran into him!
1
January 28, 2020

NinaDon1010

DONT GO WITH COUNTRY

In the past three years. I have some true eye opening experiences with Country Financial. We have been involved in three separate claims where two of them we were not at fault, given statements and all paperwork and following their process and procedure. During the processes they show little concern of the wellbeing of customers. What really concerns me the lack of communication from adjusters, claim adjusters, and people in the arbitration off...
In the past three years. I have some true eye opening experiences with Country Financial. We have been involved in three separate claims where two of them we were not at fault, given statements and all paperwork and following their process and procedure. During the processes they show little concern of the wellbeing of customers. What really concerns me the lack of communication from adjusters, claim adjusters, and people in the arbitration offices. I mean NOTHING. Unless, you call and email and reach out. They feel that if sending a vague letter is sufficient. It truly made me realize that this company is out for themselves and doesn’t see that their lack of reaching out and communication any information hurts their customers. We pay insurance to get updated and be on the better side of any issues. Instead we are left in the dark unless we reach out. We just learned this past month, we are held liable for all any open claims… and they allowed a settlement to happen without getting any 2nd statements or updates from/for us, the customer. The claim agent stated to us that having two open claims is against us…. How is being hit while at a stop light our fault if the other insurance company is denying any fault due to reasons unknown. Isn’t that part of your job to fight for the cause and for your customer? How is having an open claim against us? It was a true shock to realize how they process information and hold it against you in the end. I asked for letter of explanation on a claim and a supervisor. A SUPERVISOR, send me the timeline of when we opened a claim….showing NOTHING to do with the timeline of the claims agent messing up communication and why they settled… It was baffling. I have come to realize through speaking with out customers having gone through similar situation if not exact. You pay a lot of money to have them and they pay out regardless of fault or not. So you get dinged in the end no matter what. I plan to switch insurance companies very soon- Country has taken steps to ruin our polices without even advising us what was going on. Our Agent was also baffled and then started to tell us that it’s best to wait till they drop off to move companies. She even stated they aren’t doing well due to the amount of claims in the past three years they paid out. They are known to pay out often. So having them as your insurance company, you can almost guarantee anyone and their mom can sue them with a lawyer and you’ll get money. And you as the customer are likely to be affected.
1
January 14, 2020

Kellyc92

Terrible do not use

Worst company to deal with for an automobile claim. Car accident occurred nearly a month ago and anytime I try to obtain updates I'm rerouted to voicemails by rude intake people. Communication is lacking substantially
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