Universal Auto Insurance
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6600 AAA Drive
Charlotte
NC
28212
1-800-258-0143
http://www.uicnc.com
1899
B+
- Universal Auto Insurance offers property and casualty insurance to individuals and commercial businesses
- Universal’s basic auto insurance policies for individuals vary only slightly from state to state
- Inland marine coverage is a commercial category of plans that cover several industries related to inland marine fisheries
This Universal Auto Insurance review lends focus to the commercial aspect of the industry. This company’s parent company is The Seibel Bruce Group, Inc, which offers property and casualty insurance to individuals and commercial businesses.
Universal also offers coverage in a number of states across the country.
Universal Insurance Company’s property and casualty products cover your home, business, vehicles, and personal property.
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Universal Insurance Company Plans
Universal’s basic auto insurance policies for individuals vary only slightly from state to state. Even business coverage is similar, although there can be a big difference in the type of policy that is necessary from one business to another.
An example would be like comparing insurance for a car dealership versus insurance for an import/export business on the docks.
A business auto insurance policy for a car dealership requires general liability, as well as the following:
- Damage liability
- Comprehensive
- Collision
- Bodily injury liability
- Multiple cars or fleet coverage
- Worker’s compensation
- Group health
If the company is self-insured, they will require excess loss coverage. A car dealership will also require a huge comprehensive plan to cover weather conditions, theft, vandalism, and other acts that may damage the inventory.
The insurance company must also be prepared for collisions that could result from a test drive.
Universal Insurance Company may be able to help you save a few dollars with the multiple car or fleet discount offered to dealerships and other businesses with more than four or five vehicles.
A dealership usually has more than five employees that require worker’s compensation, and a healthcare plan as part of the company’s benefit package
Liability is always necessary when you have a business because there are too many instances that could land you in court.
Inland marine coverage is a commercial category of plans that cover several industries related to inland marine fisheries and import docks, as well as those that include exporting.
These types of businesses may or may not include dry dock transportation or water transport.
A business like this needs policy inclusions such as:
- Cargo protection
- Surety bonding
- Damage liability
- General liability
- Basic auto coverage
- Boat coverage
- Worker’s compensation
It is possible this business will not offer a group healthcare plan to its workers. It commonly depends on the size of the business. If it is a small fishing business, the likelihood is probably low.
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Universal Insurance Ratings
This company’s A.M. Best rating is B+ (Good), which indicates that the company is solvent. Solvency gives customers the reassurance that their premiums are in financially sound hands.
It is important to stay abreast of your insurance company’s rating if you continue to stick with the company.
Solvency gives customers the reassurance that their premiums are in financially sound hands. It is important to stay abreast of your insurance company’s rating if you continue to stick with the company.
This insurer rating was recently downgraded, however, based on A.M. Best’s outlook for its future. Most recently, the company’s underwriting decisions have come into question. These decisions resulted in huge surplus losses for 2010.
Universal Insurance Company Specialty Coverage
Many insurance companies such as Universal Insurance offer specialty coverage as well as standard coverage. Specialty coverage is a niche in auto insurance that covers antiques, classic cars, hot rods, and similar types of vehicles.
Owners of specialty vehicles usually only drive them occasionally to trade shows, special occasions, or on Sundays.
Therefore, they can opt for coverage intended for vehicles driven less than 25,000 miles per year. Insurance for these vehicles places emphasis on
Insurance for these vehicles places emphasis on comprehensive coverage rather than liability.
Universal Insurance Company Careers
Building a career with Universal is not impossible if you live in North Carolina or Georgia, where they have their physical locations. You may be able to apply online for the position of choice.
This insurer has positions in the following fields: administration; finance; customer service; legal; actuary; underwriting; and management
Universal Insurance Company representatives will help you navigate the career process.
A person in an entry-level position with the company could further their career while maintaining their position with the company. Universal may even offer tuition reimbursement.
Universal Insurance Company Reviews
Universal Insurance Company reviews are few in number. This could be considered a good thing for Universal in that there are less negative comments to draw from.
When there are several referenced online court cases, this is an indication that the company is not performing well.
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Review
This is what it’s like to get a bad review from me. Well deserved.
If there were such a thing as negative stars, Universal Insurance Company would get -5 stars from me. #UniversalInsuranceCompany is THE WORST company I have ever had the frustration of dealing with, not only in the insurance field but in any field, anywhere, at any time.
I would recommend them only to people who I despise, and only then to make sure they spend half of each day in Universal Insurance Company’s horrid automated hold line.
I kept Universal for several years, without incident. Unfortunately, insurance is only useful when you DO have an incident. I was in an accident in May of this year which, by the other driver’s admission and by the police report, was entirely not my fault. Since that time, Universal Insurance Company made several terrible mistakes, any one of which would have prompted me to find a new carrier. If you are interested in the details, I have, in my outrage, detailed them below.
In Chronological order. Universal:
1) refused to help me with any information or legal advice about my car/claim/insurance adjuster
2) on every occasion kept me on hold for at least half an hour, even if I had a simple issue
3) took my deductible out of my settlement and send me a check without notifying me or having me agree to the process
4) lost my checking information which had been current and active for more than a year, instead reverting back to a closed account number, which almost resulted in a lapse in coverage as they did not call me and only sent me a notice by mail a few days prior to terminating my policy
5) raised my insurance rate after my accident (in the amount of $25 per month) after ASSURING me that it was NOT an at fault accident and would not change my premiums
6) after I canceled my policy and got new insurance through #StateFarm(love those guys!) they sent me a bill for $125.00 with a notice that said it would be sent to a collection agency within 10 days
7) after the $125 bill sent me another for my increased insurance rate as if my policy is still in effect.
8)Today, stupidly, I called to try to tell the company, for their benefit more than mine, that I had canceled my policy and had paperwork from them proving it. Alas, I only briefly talked to an actual person who told me he would connect me in just a couple of minutes to someone and we could definitely sort it out. I spent 20-30 minutes on hold before giving up, for the very last time on this wretched company.
May Universal Insurance Company at 770 Highland Oaks Drive Winston Salem, NC 27103, their incompetent staff, their awful, awful customer service, and that ugly letterhead burn in the fire of a thousand suns.
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This company is the absolute WORST company EVER!!!
They refuse to pay claims or refund you your money!!!
Review
I’m hoping this is the right place. I’ve been trying to all your money I think for an accident happened back in 2014. I think or January 2013, I can’t quite remember, but anyhow, I will head down working with payments of $40 when I’m trying to do 50.
I’ve been in the hospital and so I mean you’re kind of struggling a little bit here or even worse than I was some email me back if this is the right place
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Review
Please Let me if your Policy covers the rate of survival for family members and bank paying the balance of the Morgage.
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