California Casualty Insurance Auto Insurance Review (2022)

Is California Casualty Group a Good Choice?

California Casualty Auto Insurance Locations

California Casualty offers insurance policies in 44 states. Check out the website for the offices in your state.

Their main location for sales, service, and claims for the states of California, Colorado, Washington D.C., Mississippi, and South Carolina is P.O. Box 39700, Colorado Springs, CO, 80949-9700.

There is another claims office at P.O. Box 42630, Phoenix, AZ, 85080-2630 and one at P.O. Box 9100, Leawood, KS, 66202-1700.

California Casualty Phone Numbers

There are a variety of phone numbers to reach California Casualty:

• For website help, call their toll free number at 1-877-525-7618
• For sales, call 1-866-680-5143 or fax them at 1-866-678-5970
• For service, call 1-800-800-9410 or fax at 1-888-206-3083
• For the Colorado Springs claim office call 1-800-800-9410
• For the office in Phoenix call 1-800-841-4736
• For Kansas call 1-800-346-6840
• To report fraud, the number to call is 1-800-288-7765 ext. 4265

California Casualty Customer Service

A customer service representative is available from 7 am to 7 pm Mountain Standard Time Monday thru Friday and 9 am to 1 pm on Saturdays.

There are phone numbers available for whatever need you may have as well as the ability to email if you prefer that route.

In 2009 California Casualty received no complaints, which tied them for #1 with five other insurance companies.

A survey of current policyholders resulted in 99.7 percent of them saying they would highly recommend California Casualty to friends and family and 95.6 percent of them saying that they are completely satisfied with the service they have received from the company.

The website for California Casualty includes a section with Frequently Asked Questions that includes a variety of different questions and scenarios.

The website also includes a place where you can change your policy if you have changes in your life.

It is easy to get a quote from California Casualty. You can call their toll-free number, 1-866-680-5143, and speak with a representative.

You can also email them and someone will respond quickly to help and answer any questions you may have.

California Casualty Group Coverage Options

What kinds of insurance does California Casualty Products offer?

California Casualty has a number of insurance products available. Auto insurance is one of them, which includes any specialty coverage needed for equipment used by firefighters and law enforcement.

The company also offers motorcycle, renters, home, condo, and mobile home insurance.

Other insurance products offered include flood insurance, boat, snowmobile, recreational vehicle, earthquake, personal umbrella, and pet insurance.

As with most insurance companies, California Casualty offers auto insurance discounts for multi-line policies, as well as for good driving record, and good grades.