California Casualty Insurance Auto Insurance Review (2020)
California Casualty auto insurance specializes in insurance for firefighters and law enforcement. They offer auto, home, flood, RV, earthquake, umbrella, and pet insurance to clients.
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Written by
Leslie Kasperowicz
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Reviewed by
Daniel Walker
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UPDATED: Jul 16, 2021
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- California Casualty offers insurance products to groups of law enforcement and education
- California Casualty is based in California but provides policies to most of the states
- California Casualty provides online claims process as well as allowing claims to be processed on the phone
This California Casualty Auto Insurance Review will discuss the company and what it offers for auto insurance.
The company has been around since 1914 and focuses on offering insurance policies to people who serve the community.
California Casualty Insurance tailors their benefits to meet the needs of their customers, which include groups in the law enforcement, education, and public safety fields.
This includes premium waivers for those survivors of officers killed in the line of duty and deductible waivers for educators whose cars were damaged on school property.
To compare auto insurance rates for this company and others in your area, just enter your ZIP code in the box above!
Table of Contents
California Casualty Auto Insurance Locations
California Casualty offers insurance policies in 44 states. Check out the website for the offices in your state.
Their main location for sales, service, and claims for the states of California, Colorado, Washington D.C., Mississippi, and South Carolina is P.O. Box 39700, Colorado Springs, CO, 80949-9700.
There is another claims office at P.O. Box 42630, Phoenix, AZ, 85080-2630 and one at P.O. Box 9100, Leawood, KS, 66202-1700.
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California Casualty Phone Numbers
There are a variety of phone numbers to reach California Casualty:
- For website help, call their toll free number at 1-877-525-7618
- For sales, call 1-866-680-5143 or fax them at 1-866-678-5970
- For service, call 1-800-800-9410 or fax at 1-888-206-3083
- For the Colorado Springs claim office call 1-800-800-9410
- For the office in Phoenix call 1-800-841-4736
- For Kansas call 1-800-346-6840
- To report fraud, the number to call is 1-800-288-7765 ext. 4265
What kinds of insurance does California Casualty Products offer?
California Casualty has a number of insurance products available. Auto insurance is one of them, which includes any specialty coverage needed for equipment used by firefighters and law enforcement.
The company also offers motorcycle, renters, home, condo, and mobile home insurance.
Other insurance products offered include flood insurance, boat, snowmobile, recreational vehicle, earthquake, personal umbrella, and pet insurance.
As with most insurance companies, California Casualty offers auto insurance discounts for multi-line policies, as well as for good driving record, and good grades.
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California Casualty Claims
California Casualty does its best to make it easy and convenient to deal with claims.
The website has an entire section dedicated to auto insurance claims. It will walk you through the process such as what information is needed and who to call.
Although it is encouraged to call during business hours, they do have people available 24 hours a day, 7 days a week to take your call and basic information.
The claims section will direct you to repair shops if you obtain damage on your vehicle and explains what to do in case of total loss, theft, or if there were any injuries sustained.
It also gives advice as to how to proceed if ever in an accident and has claim tracking available for you and a section on homeowner’s claims as well.
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California Casualty Customer Service
A customer service representative is available from 7 am to 7 pm Mountain Standard Time Monday thru Friday and 9 am to 1 pm on Saturdays.
There are phone numbers available for whatever need you may have as well as the ability to email if you prefer that route.
In 2009 California Casualty received no complaints, which tied them for #1 with five other insurance companies.
A survey of current policyholders resulted in 99.7 percent of them saying they would highly recommend California Casualty to friends and family and 95.6 percent of them saying that they are completely satisfied with the service they have received from the company.
The website for California Casualty includes a section with Frequently Asked Questions that includes a variety of different questions and scenarios.
The website also includes a place where you can change your policy if you have changes in your life.
It is easy to get a quote from California Casualty. You can call their toll-free number, 1-866-680-5143, and speak with a representative.
You can also email them and someone will respond quickly to help and answer any questions you may have.
Another quick way to compare auto insurance quotes is to enter your ZIP code below, and you will get immediate results!