American Access Auto Insurance Review

American Access Casualty auto insurance desires to serve the Hispanic community. They offer non-standard auto insurance to high-risk drivers with tickets, DUIs, and multiple claims.

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Company Details


2211 Butterfield Rd. Suite 200

Downers Grove
ZIP Code:
Phone Number:
Year Founded
AM Best Rating:
Company Rating 1.07 (30 reviews)

Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates...

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Written by

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance...

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Reviewed byDaniel Walker
Licensed Insurance Agent

UPDATED: Apr 18, 2020

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Things to Remember...
  • American Access Casualty Company offers non-standard private passenger automobile insurance
  • American Access Casualty Company has a primary desire to serve the Hispanic community
  • American Access offers many types of auto insurance products to everybody that qualifies

This American Access auto insurance review will focus on American Access Casualty Company based out of Oakbrook Terrace, Illinois.

American Access Casualty Company has been in operation since 1999.

They have 100 employees and are serving the states of Illinois, Indiana, Nevada, Arizona, and Texas. Start your search for the best auto insurance rates by entering your ZIP code!

American Access Casualty Company Services

American Access Casualty Company specializes in automobile insurance coverage. They currently do not offer any additional insurance products to its clientele.

They are able to offer insurance to customers who have a Mexican or international driver’s license. They are also able to offer insurance to those without driver’s licenses.

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American Access Casualty Company Automobile Coverage

  • Bodily injury liability – covers you if you were to cause an injury or death to someone while operating your vehicle
  • Property damage liability – will cover damage to another person’s vehicle or property as a result of an accident that was your fault
  • Medical payment coverage – will cover medical expenses for injuries sustained by the driver or passengers in the covered vehicle
  • Uninsured or underinsured motorist coverage – will handle medical expenses and damage to your vehicle that results from an accident caused by a driver with no insurance coverage or insufficient coverage.
  • Comprehensive coverage – protects you if damage occurs to your vehicle for anything other than an accident with another vehicle including fire, theft, vandalism or hitting a deer
  • Collision coverage – takes care of damage that occurs as a result of an accident with another vehicle
  • Rental reimbursement – will cover the cost for a rental vehicle up to a certain amount in the event that your car is not drivable
  • Towing – is another coverage option for customers that will reimburse you for any towing expenses

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American Access Casualty Company Reviews

American Access Casualty Company is listed on the Better Business Bureau website with a grade of C+. On the grading scale used by the Better Business Bureau, this grade is considered average.

The grade has been downgraded primarily to the number of complaints that have been filed against the company.

There have been 120 complaints over the last 36 months.

The majority of these have been resolved, while the rest were administratively closed which means that the BBB finds that the company made a good faith effort to resolve the issue, but the customer is still not satisfied with the outcome.

American Access Casualty Company offers non-standard automobile insurance products.

Generally, this means they will give insurance to individuals who may not qualify for insurance elsewhere.

Since they do offer these services, there are more likely to be a higher number of complaints filed.

People who are not satisfied with insurance products at other companies may feel entitled to the best insurance products from a company that offers non-standard insurance products.

Search for the best online auto insurance rates by entering in your ZIP code below!



51 Reviews

  1. Terry Orick November 7, 2014
  2. James shevern February 7, 2015
  3. Jerry McDaniel February 7, 2015
  4. ALICE HENDERSON February 18, 2015
  5. juan April 14, 2015
  6. ron baney April 21, 2015
  7. Andrea Pontoni May 18, 2015
  8. Scott June 15, 2015
  9. Scott June 15, 2015
  10. Scott June 15, 2015
  11. Jeremy Taylor June 17, 2015
  12. Tasha July 1, 2015
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  14. Zane August 6, 2015
  15. Insurance Agent in Texas August 25, 2015
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  18. Jennifer Ramos September 4, 2015
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  23. D. Weber October 15, 2015
  24. Mary October 27, 2015
  25. Josh Thompson November 10, 2015
  26. kt November 17, 2015
  27. Jamie December 15, 2015
  28. Howard January 5, 2016
  29. JoAnne McAlone January 26, 2016
  30. Allen January 29, 2016
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  32. Mauricio Ruiz February 27, 2016
  33. ReeJa April 29, 2016
  34. Brooke Portenga May 10, 2016
  35. Ann Tran May 20, 2016
  36. Deborah July 1, 2016
  37. KATE July 11, 2016
  38. Steven Gallardo October 13, 2016
  39. No name i Am done October 24, 2016
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  44. Josie February 6, 2017
  45. Kristi Fisher April 12, 2017
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  47. 🖕Claudia Carmona🖕😲🔫 June 3, 2017
  48. Sha July 11, 2017
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  50. Silvia V September 12, 2017
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