American Hallmark Auto Insurance Review (2021)
American Hallmark auto insurance only sells coverage to businesses, and there is no personal American Hallmark car insurance available. However, sister company American Hallmark Insurance Services auto insurance is available to individuals. There is no way to access American Hallmark auto insurance quotes online at this time.
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Written by
Mathew B. Sims
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Reviewed by
Daniel Walker
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UPDATED: Mar 8, 2021
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- American Hallmark Insurance was founded in 1964. The company sells property, casualty, and auto insurance to small to medium-sized businesses.
- American Hallmark is part of Hallmark Financial Services.
- American Hallmark utilizes independent agents to sell insurance outside of Texas across mainly the southwestern and northwestern United States.
American Hallmark auto insurance focuses on businesses, so you won’t be able to get a personal auto insurance policy through this company.
What is auto insurance? Auto insurance covers expenses resulting from accidents, natural disasters, and crime. Generally, there are many factors that affect auto insurance rates, but for businesses, the average cost for commercial auto insurance is $305 per month.
The only way to acquire American Hallmark auto insurance for your vehicle is to go through American Hallmark Insurance Services by calling the American Hallmark insurance phone number. How much you can save depends on where you live and what you need.
Before reading our American Hallmark auto insurance review, compare affordable auto insurance rates from different companies in your area by entering your ZIP code in the FREE comparison tool!
American Hallmark Auto Insurance Costs & Rates
Looking for the best companies for personal auto insurance?
Unfortunately, American Hallmark Insurance isn’t an auto insurance company for personal auto insurance. Its sister company, American Hallmark Insurance Services, does sell auto insurance for everyday customers.
The current president of American Hallmark is Naveen Anand. Under his management, American Hallmark has grown and recently acquired the Texas Builders Insurance Company for $1.7 million.
How much is American Hallmark Insurance Services’ auto insurance? Is it cheaper than auto insurance from major companies? Let’s continue to find out how much you can save and where American Hallmark Insurance Services is available.
What is American Hallmark auto insurance’s availability by state?
American Hallmark Insurance Services uses independent agents to sell auto insurance outside of Texas across mainly the southwestern and northwestern United States. You can purchase American Hallmark Insurance in the following states:
- Arizona
- Arkansas
- Nevada
- New Mexico
- Oklahoma
- Tennessee
- Texas
The website for American Hallmark offers an agent locator tool to find agents that sell its insurance in these states.
American Hallmark Insurance Services does not list its auto insurance rates online, so you’ll have to get the latest rates from one of the company’s independent agents.
Before you do that, let’s take a look at the average rates in each state where you can get American Hallmark auto insurance.
| States | Average Annual Auto Insurance Rates | Average Monthly Auto Insurance Rates |
|---|---|---|
| New Mexico | $3,464 | $289 |
| Tennessee | $3,661 | $305 |
| Arizona | $3,771 | $314 |
| Texas | $4,043 | $337 |
| Arkansas | $4,125 | $344 |
| Oklahoma | $4,142 | $345 |
| Nevada | $4,862 | $405 |
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These rates reflect the average auto insurance monthly costs from companies in each state.
We’ve sorted the average annual rates from the cheapest to the most expensive and found that New Mexico has the cheapest auto insurance, while Nevada has the most expensive auto insurance.
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American Hallmark Auto Insurance Coverages Offered
American Hallmark auto insurance coverages are as follows:
- Uninsured and Underinsured Motorist
- Comprehensive Coverage
- Collision Coverage
- Medical Payments (MedPay) coverage
- Towing and Labor (Roadside Assistance)
- Rental Reimbursement
According to the Insurance Information Institute, your auto insurance will depend on the state you live in. Car insurance requirements vary by state, but most require you to have at least some form of coverage.
For example, the minimum requirements for Hawaii are different from the minimum requirements for Wyoming. States’ minimum requirements generally consist of liability coverage.
Minimum requirements revolve around the coverage rule. A coverage rule represents your coverage limits for auto insurance.
For example, a 25/50/25 coverage rule means $25,000 for one person per accident, $50,000 for multiple people per accident, and $25,000 for property damage per accident.
Even with a required minimum amount of car insurance, there are still drivers that don’t have it. How many drivers don’t have auto insurance? Too many. That’s why uninsured and underinsured motorist coverage is so popular.
Let’s look at the minimum requirements for each state where Hallmark Insurance Services does business.
| States | Minimum Requirements | Minimum Coverage Amounts |
|---|---|---|
| Arizona | BI & PD Liab | 15/30/10 |
| Arkansas | BI & PD Liab, PIP | 25/50/25 |
| Nevada | BI & PD Liab | 25/50/20 |
| New Mexico | BI & PD Liab | 25/50/10 |
| Oklahoma | BI & PD Liab | 25/50/25 |
| Tennessee | BI & PD Liab | 25/50/15 |
| Texas | BI & PD Liab, PIP | 30/60/25 |
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BI & PD Liab is shortened and it means bodily injury and property damage liability. These are the basic insurance factors that make up liability insurance in most states.
PIP, or personal injury protection, is an additional liability coverage in some states, while in others it’s part of the minimum requirement.
There are many factors that affect auto insurance rates, one of which is how much coverage you buy. The National Association of Insurance Commissioners (NAIC) issues an annual report showing the average cost of auto insurance by state.
We’ve shortened that list for you and included states that carry American Hallmark auto insurance. Again, these are not auto insurance rates from American Hallmark. They are general auto insurance rates for these states.
| States | Average Annual Liability Rates | Average Annual Collision Rates | Average Annual Comprehensive Rates | Annual Average Full Coverage Rates |
|---|---|---|---|---|
| Arkansas | $412 | $328 | $197 | $741 |
| Tennessee | $427 | $314 | $148 | $741 |
| Oklahoma | $470 | $318 | $227 | $788 |
| New Mexico | $510 | $279 | $175 | $790 |
| Arizona | $543 | $281 | $189 | $824 |
| Texas | $550 | $380 | $207 | $930 |
| Nevada | $716 | $308 | $115 | $1,024 |
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These different types of coverage do different things. Collision and comprehensive coverage will help pay for damages to your vehicle—the former applies to accidents, the latter to damage from other causes like the weather, theft, or an incident involving an animal.
Full coverage includes collision and comprehensive.
Compare full coverage auto insurance rates from different companies in your area by entering your ZIP code in our free comparison tool below.
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What are American Hallmark’s auto insurance bundling options?
American Hallmark has a number of services. You probably noticed the Hallmark Financial Services logo at the top of the webpage.
Hallmark Financial Services offer business services.
If you’re purchasing personal auto insurance from American Hallmark, you may be able to bundle that policy with one of the other types of coverage the company offers, such as renters insurance or personal aircraft insurance.
You can likely save money on Hallmark Financial commercial auto insurance or personal auto insurance if you bundle two or more policies together. Make sure to shop around for cheaper rates if you’re looking to save money.
What auto discounts are offered by American Hallmark?
When auto insurance discounts are stacked together, you can save hundreds on auto insurance. These are the auto insurance discounts offered by American Hallmark Insurance:
- Multi-Car
- Homeowner
- Recurring Payment
- Multi-Policy
- Prior Coverage
- Foreign Driver’s License
Keep in mind that Hallmark Financial’s discounts for personal auto insurance vary by state.
In addition to these discounts, your credit history and driving record can be factors that determine your rates. Let’s talk briefly about both.
See if you’re eligible for auto insurance discounts from companies in your area by entering your ZIP code in our free comparison tool.
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Good Credit Discount for Auto Insurance
Insurance companies will often give you a discount if you have a good credit history. According to the Federal Trade Commission, people who have good credit are prone to minimal risk, while people with poor credit are prone to greater risk.
Let’s look at how credit history affects the average auto insurance rates.
| Credit History | Average Annual Auto Insurance Rates |
|---|---|
| Good Credit | $3,166 |
| Fair Credit | $3,687 |
| Poor Credit | $5,151 |
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As you can see, those with good credit pay significantly less than those with fair or poor credit.
Of course, the exact numbers will vary by the insurance company. Contact a Hallmark insurance agent and schedule an appointment to learn more about this company’s rates.
Clean Driving Record Discount for Auto Insurance
You can save more money on auto insurance when your driving record doesn’t have any traffic violations or accidents on it. Let’s take a look at the average annual rates based on different driving records.
| Driving Record | Average Annual Auto Insurance Rates |
|---|---|
| Clean record | $3,124 |
| One speeding violation on record | $3,669 |
| One accident on record | $4,100 |
| One DUI on record | $4,920 |
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As you can see, violations on your driving record will increase your auto insurance rates, with a DUI being the most costly offense.
What programs are available from American Hallmark Financial?
It’s not clear whether American Hallmark offers accident forgiveness or usage-based auto insurance. A Hallmark Insurance agent appointment would be your best bet to find out if they carry those auto insurance programs.
American Hallmark Insurance is connected to Hallmark Financial investor relations. Hallmark Financial has a program called Employee Benefits Fiduciary Liability, which offers public and private employee retirement and benefit plans.
How to Get an American Hallmark Auto Insurance Quote
American Hallmark offers the same services as the bigger auto insurance companies and many of the same discounts.
To get more information, however, you have to talk to an agent on the phone or in person. You won’t be able to get American Hallmark auto insurance quotes online.
Canceling Your American Hallmark Auto Insurance Policy
When you want to cancel your car insurance policy, you have to make sure your timing is spot on.
If you cancel your auto insurance policy before getting another one, you’ll be driving uninsured, and this can lead to fines or a suspended license.
Don’t worry. We’ll explain how to cancel your auto insurance policy with any company and what to expect when you cancel.
Is there a cancellation fee?
You won’t know if there’s a cancellation fee until you ask an American Hallmark auto insurance agent.
If there is a fee, it could be $25-$50. Some companies issue something called a short rate fee, which is about 10% of the remaining auto insurance policy at the time of cancellation.
Do you get a refund if you cancel insurance?
If you paid for the full duration of your auto insurance policy upfront, you may be entitled to a refund.
For instance, if you signed up for a 12-month policy and paid for the full year in advance but canceled after three months, you’ll likely get money back for the nine months you didn’t use.
How do you cancel auto insurance?
You can cancel your auto insurance by simply calling the American Hallmark phone number and telling an auto insurance agent that you want to cancel. If you can’t reach them by phone, send an email to the email address listed on your billing statement.
Can I cancel my auto insurance at any time?
Yes. Although states across the nation have different rules about canceling, it’s always best to set a cancellation date 15-60 days in advance.
This will give you time to find another auto insurance company and start a policy, or give you time to change your mind.
If you’re looking for a change from your current insurance policy, enter your ZIP code to find auto insurance companies in your area using our free comparison tool.
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How to File American Hallmark Auto Insurance Claims
When you visit the Hallmark Insurance Company website, click on the menu selection at the top right. It should show you a number of selections. Look at the bottom right of those selections and click “Report A Claim.”
There’s a form you can fill out to report your personal car insurance claim or any other insurance claims you have with American Hallmark Insurance Company. If you can’t get access to the Hallmark Insurance Company website, you can contact them at 1-800-486-5616.
Below you’ll find the contact information of the different claims departments at American Hallmark.
| Claim Service | Phone Number | Fax Number | |
|---|---|---|---|
| Aviation Claims | 972-528-6928 | No Fax Number | [email protected] |
| Commercial Claims (Non-Trucking) | 800-426-5119 ext 1780 | 800-722-4052 | [email protected] |
| Commercial Claims (Trucking) | 800-677-5170 | 210-949-9122 | [email protected] |
| Personal Lines Claims | 800-486-4255 | 469-298-5750 | [email protected] |
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We’ve included the fax number and phone number to give you several ways to contact Hallmark Insurance Company.
American Hallmark Auto Insurance Ratings
Auto insurance companies aren’t judged by customer feedback alone. Financial strength and credit rating agencies review insurance companies every year and provide information about their stability and creditworthiness.
American Hallmark insurance reviews are limited across the web. However, Hallmark Insurance Company is reviewed by A.M. Best, the Better Business Bureau, and the NAIC. Let’s take a look at the most recent financial strength and credit ratings.
| Ratings Agency | American Hallmark Ratings |
|---|---|
| A.M. Best | A- |
| Better Business Bureau | A+ |
| NAIC Complaint Index | 1.66 |
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Hallmark Insurance Company’s current A.M. Best rating is an “A-,” which means Hallmark Insurance Company is financially stable and meeting its obligations to customers.
With the BBB rating overview, Hallmark has an “A+” but has 26 complaints from customers who had problems with Hallmark services.
The NAIC Complaint Index shows the rate of complaints a company had during the previous year. In 2019, the complaint ratio for Hallmark Insurance Company was 1.66, which is higher than the national average of one.
American Hallmark Auto Insurance: The Bottom Line
American Hallmark goes by Hallmark Financial and Hallmark Insurance Company. Only seven states have access to American Hallmark auto insurance. All other states can get commercial car insurance and other services from Hallmark.
American Hallmark offers the same services as the bigger auto insurance companies and many of the same discounts. To get more information or to buy American Hallmark auto insurance, however, you have to talk to an agent on the phone or in person. You won’t be able to get a quote online.
Compare your current American Hallmark auto insurance rates to other top auto insurance companies in your area with our FREE comparison tool. Enter your ZIP code to get started.
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Frequently Asked Questions: American Hallmark Auto Insurance
Let’s recap what you’ve learned from this American Hallmark car insurance Review and answer some frequently asked questions.
#1 – What is Freeway Insurance?
Freeway Insurance is an insurance company located in Huntington, California. It’s a small company that doesn’t directly compete with American Hallmark auto insurance.
#2 – Where can I pursue Hallmark Insurance careers?
At the bottom of the Hallmark Financial website, click on “Working at Hallmark.” This will take you to the Hallmark Insurance careers page.
#3 – How much does it cost for a teenager to have auto insurance?
Auto insurance rates for teenagers are at least $430 per month. You may be able to get more affordable American Hallmark auto insurance for teens, however.
#4 – Can a teen driver get an American Hallmark auto insurance discount?
Speak to an agent about student discounts for young drivers. They may be able to give you a discount based on the teen’s grades or completion of a driver safety course.
#5 – Does American Hallmark have SR22 auto insurance?
Yes. One of American Hallmark’s signature coverages is SR22 auto insurance.
Review
THIS IS THE WORST INSURANCE COMPANY I HAVE EVER DEALT WITH!!!!!! And it’s NOT EVEN MY INSURANCE!!!
Some awful driver with this no name insurance company rear ended my new car and it has taken over 2 MONTHS for this company to get my car fixed!!!! You can NEVER get a hold of an adjuster.
It took 2 WEEKS for an appraiser to come out just to look at the car. THEN they had the nerve to say they wanted to take off some of the items THEIR appraiser put on the estimate…ONLY to get it to the body shop (a month later) and the body shop have to do a supplement to put it back on!
Then, of course, it took them a week to get someone out there to review and approve the supplement! And of course the rental company can NEVER get ahold of the adjuster Marcus Hall ex 5744, so who are they calling for the extension? ME! Um, I am not getting a paycheck from this company so someone needs to explain why I am doing their job!
I can’t even tell you how many times I have had to call and leave messages, and of course messages for manager after manager. Now my vehicle has been completed since MONDAY, here it is THURSDAY and I can not pick it up because the shop can not reach the adjuster to get confirmation of payment.
I just want my car back! It’s 3 days until Christmas and with everything else I have to do, I have to deal with the complete incompetence of this company. I love that someone wrote they gave this company 5 stars because it was the only company that would insure him. That should tell you something about this company!!!!!
Yes, their BBB rating is an F! They carry 27 COMPLAINTS! Out of control. Oh, and if you are wondering why I can have such an opinion on this matter…besides the fact that I was the innocent party in this matter, but I am also a LICENSED ADJUSTER!!!!!!!!!!!!
I have dealt with many many many many insurance companies and this by far is the bottom of the barrel. I wish I could give them a negative #!
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I also have had the same problems.
I had one of their insureds hit one of my tow trucks while it was parked! This happened on 2/10/2012 and I have had an adjuster out, then supposedly they didn’t receive his appraisal and estimate. So they say again that they are sending out an adjuster 4 days ago. Still no word and I have called over and over again. THIS IS RIDICULOUS!!!!!!
I also work with a lot of insurance companies and have never had these kinds of issues. We tow 16,000 cars a year for many insurance companies and have never even heard of someone having these kinds of problems.
I’m losing a $1000 a day for loss of use and they are doing nothing to take care of their insureds screw up! Have left messages for three managers and spoken to multiple people. Really unhappy!
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Similar story for me!
I got rear-ended by a guy at a red light(cop right next to me). After they cuffed him for DUI and pot, it comes out that the truck belongs to someone else (a Hallmark insuree). I got my car in for repairs yesterday after 30 days. Why so long? Because the adjuster sat on her hands doing nothing.
I had to go to the police dept.and fax in the report. After dropping off the car, I called Hallmark re: rental car. That was yesterday, still waiting. This outfit reminds me of those commercials on TV: “Hallo thees ees Peggy.” This is criminal. I should have used my insurance. They called me 6 times in the first two days. Should be called Grifters Insurance.
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I had the misfortune of being backed into by one of Hallmark’s clients. I even had a witness who tried to wave the guy down before he backed into me. The guy even APOLOGIZED for backing into my car.
After giving hallmark my statements I get a call from a Natasia from Hallmark saying they found us both at 50% blame and they would only cover half of my repairs and send me a voucher for a rental car. I explained to her I did NOT agree with her findings and would call her back after speaking with MY insurance (Allstate).
I call back the next day, no answer. So I leave a voicemail. Call again 2 days later, straight to the answering machine…same thing the day after that. I had Allstate call her, again, no answer. A few days after that, low and behold a check shows up in my mailbox for 50% of the repairs and no rental car voucher!
They didn’t even have the nerve to call me back before they took it upon themselves to ignore the witness and my statements and send me the check when they KNEW it was their client’s fault!
I’ve never had such horrible customer service in my life. I’ve never dealt with such childish behavior from an insurance company…ignoring calls…really????! STAY AWAY FROM THIS COMPANY.
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Oh, how I hate this insurance myself and I have it. I did not do my research on them.
I’ve been calling them for the past 2 weeks and I can’t get a hold of anyone and they are my insurance HA. Yes, I got into an accident and yes it was my fault because I had hot coffee spill on myself going 12 miles an hour and I hit a small truck that was parked way outside of his driveway even though his driveway was empty but anyways still my fail and I own up to it.
Hallmark hasn’t answered any of my calls or returned any of the 40 calls I made in the past 5 days. Calling the supervisor or manager doesn’t work either.
DONT GO WITH THIS INSURANCE! TERRIBLE, TERRIBLE!
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We also have them for our insurance company. I was in an accident 6 months ago not my fault I hit-and-run and we still have not gotten our vehicle fixed. They keep asking us to send it or information.
I call a few weeks ago and they have one of the pieces of information they wanted but I’m sorry I faxed all of them in can never get ahold of the adjuster and when I did get a hold of his supervisor and ask him not to have the insurance adjuster call me to have him call me. he has insurance and the guy says oh I’m sorry I’ve been on personal business personal issues, not my problem my roommate’s car still is not fixed I am having physical problems now from the accident.
I’m sorry for me to get a lawyer and let them deal with this, we’re going to be looking for new insurance company also. I don’t see how the Better Business Bureau can give them an A rating.
I’ve even tried to get ahold of the corporate office and nothing and just if you guys want the information to the corporate office just put in American Hallmark insurance and it’ll give you the information corporate office
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I have only had this insurance for 3 months and The policy has increased every month , nearly one hundred dollars. I tried calling them because of a glass claim and was on the phone for over one hour each time and still haven’t got a person. How do you contact this company to file a claim?
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Every time I login to the company website monthly, I am forced to change my password. If I check on a weekly basis then I do not have to change my password just only when I do not login for 30 days. They did this to me on three separate occurrences which is the most ignorant excuse of a dumb policy. I make my passwords long and memorized so no hacker could ever guess it but when the company makes some ignorant policy reason then they have crossed the line.