American Hallmark Auto Insurance Review

American Hallmark only sells coverage to businesses. The average cost of commercial auto insurance is $304.83/mo, but you can lower your rates by comparing quotes.

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Company Details


777 Main Street
Suite 1000

Fort Worth
ZIP Code:
Phone Number:
Year Founded
AM Best Rating:
Company Rating 1 (7 reviews)

Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates...

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Written by

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance...

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Reviewed byDaniel Walker
Licensed Insurance Agent

UPDATED: Apr 16, 2020

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Things to remember...

  • Founded in 1964, The American Hallmark Insurance is part of Hallmark Financial Services
  • American Hallmark Insurance sells property, casualty, and auto insurance to small to medium sized businesses
  • The company utilizes independent agents to sell insurance outside of Texas across mainly the southwestern and northwestern United States

Hallmark Insurance Company and Hallmark County Mutual are one part of Hallmark Financial Services, Inc.

It is also a subsidiary of American Hallmark General Agency, Inc. American Hallmark Insurance sells commercial property, casualty, and auto insurance.

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American Hallmark Auto Insurance Contact Information

American Hallmark Insurance is based in Fort Worth, Texas. Its main headquarters can be found at:

777 Main Street
Suite 1000
Fort Worth, TX 79102

Phone: 817-348-1600
Toll-free: 877-832-6642

American Hallmark has several other offices across Texas. Several of its larger offices can be found in Plano, Corpus Christi, Dallas, and Amarillo.

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American Hallmark Auto Insurance Company

American Hallmark Insurance sells property and casualty and auto insurance to small to medium sized businesses. They are not an auto insurance company for private individuals. Their sister company, Hallmark Insurance Services sells insurance to the private sector.

The current president of American Hallmark is Mr. Brookland F. Davis. Under his management, American Hallmark has been a steadily growing company and recently acquired the Texas Builders Insurance Company for a base purchase price of $1.7 million.

The company utilizes independent agents to sell insurance outside of Texas across mainly the southwestern and northwestern United States.

Specifically, you can purchase American Hallmark Insurance in the following states:

  • Arkansas
  • Hawaii
  • Idaho
  • Montana
  • New Mexico
  • Oregon
  • Texas
  • Utah
  • Washington
  • Wyoming

The website for American Hallmark offers an agent locator tool to find agents that sell their insurance in these states.

American Hallmark Auto Insurance Policies

American Hallmark sells commercial auto insurance only. The company does not, and never has, dealt with private sector insurance.

Commercial auto insurance provides third-party bodily injury and property coverage for losses caused as a result of owning, maintaining, or operating an automobile or truck in connection with a business.

American Hallmark markets its insurance to small and medium-sized businesses rather than larger companies, chains, or corporations.

American Hallmark also offers several other types of commercial insurance policies besides various types of auto insurance.

These policies include:

  • General Liability – Protection if accidents or injuries arise at your place of business or as a result of business operations
  • Umbrella – Protects the insured beyond the limits of their general liability and auto insurance policies
  • Commercial Property – Protects the business owner against losses of business property due to fire, weather damage, theft, or vandalism
  • Commercial Multi-Peril – A combination of property and liability coverage that can also include auto coverage
  • Business owners Insurance – An insurance package tailored specifically to the needs of a small business including a combination of other insurance types that are necessary for that business

 American Hallmark Auto Insurance Reviews

American Hallmark auto insurance receives a rating of A- excellent from AM Best. This rating system is well-recognized within the insurance industry. American Hallmark is rated B+ by the Better Business Bureau.

Factors that improved its rating included the length of time it has been in operation, small complaint volume in comparison with the company size, and sufficient background information on the company provided to the BBB.

Factors that lowered the rating for American Hallmark included failing to respond to a complaint regarding its services.

First of all, American Hallmark does not have an online claim filing or checking option. Claims can be filed by mail or fax. Contact American Hallmark for additional information on forms for filing claims and the process they use to process claims.

Independent customer ratings could not be located online. The company’s website, the Hallmark Financial Services, Inc. has minimal information about American Hallmark itself or its insurance products.

The website does contain a section for agents, which is password protected, and another section for business customers to pay for their insurance online or through several other methods including phone and mail.

Get auto insurance quotes from companies that provide auto insurance for private individuals. Click here and simply enter your zip code below to get started!



8 Reviews

  1. Lakeysha DeLeon December 22, 2011
  2. Jeff Jackson March 2, 2012
  3. Dave Mack August 21, 2012
  5. Anonymous December 17, 2016
  6. Mary January 27, 2017
  7. Patricia Dennis February 20, 2018
  8. Cynthia Quihuis July 13, 2018

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