Senate Auto Insurance Review (2020)

This Senate Auto Insurance Review is for the Virginia-based company that offers personal auto insurance coverage in Maryland, Virginia, and Washington, D.C.

Senate Auto Insurance offers low-cost auto insurance with instant approval and immediate turnaround, allowing customers to obtain insurance quicker than with other insurance carriers.

Senate Auto Insurance also has a special in-house division that allows customers to arrange an extended payment agreement or change payment terms. In addition, customers of Senate Auto Insurance can obtain same-day coverage.

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Senate Auto Insurance Agents

Senate Auto Insurance Company does not have a listing of agents online, nor does it have a search function that can locate agents by name.

However, there is a toll-free number that customers can call to speak to a live auto insurance professional, or they can call individual Senate Auto Insurance offices.

In addition, customers can contact an agent by email using an electronic submission form on the website. All of Senate Auto Insurance’s agents are brokers, allowing them to utilize different insurance companies when providing quotes to their customers.

Senate Auto Insurance Locations

It is not clear as to where the Senate Auto Insurance corporate office is located, or if one even exists.

There are 19 offices located throughout Virginia, Maryland and Washington, DC.

Each of the locations has office hours from 9 a.m. to 6 p.m., Monday through Friday and 10 a.m. to 2 p.m. on Saturdays. Detailed driving directions and the individual office phone numbers are located on the website.

Senate Auto Insurance Quotes

Senate Auto Insurance does offer online auto insurance quotes. In fact, nearly every page on the Senate website has a “Get a Quote Now” button.

Once a potential customer clicks on the quote button, they are taken to an electronic form asking for additional information such as name, address, types of vehicle, previous coverage, and desired coverage.

Once all of the information is complete, the potential customer can submit the form and an agent from Senate Auto Insurance will follow up with the insurance quote.

Customers can also contact a Senate Auto Insurance office close to their home or business, or call 1-800-622-9333 for a quote

Senate Auto Insurance Reviews

Senate Auto Insurance has created an aggressive marketing campaign utilizing the slogan “Kiss My Bumper” in multiple TV commercials and on their website.

According to some reviews of the company, this has drawn criticism. However, the criticism was not for the insurance products offered by Senate Auto Insurance but rather just for the slogan.

Senate Auto Insurance Company is not accredited by the Better Business Bureau (BBB), although businesses are under no obligation to seek or obtain accreditation from the BBB.

Companies that are not accredited can be assigned a rating by the BBB.

The ratings are based on a variety of factors, including but not limited to length of time in business, the type of business, whether or not the company honored commitments to the Better Business Bureau and background information about the business.

There are 16 factors, and based on those, the BBB has assigned Senate Auto Insurance a grade of “F.”

From 2009-2011, there were three complaints filed with the BBB against Senate Auto Insurance. None of the three received a response from Senate Auto Insurance.

This factor along with a general lack of information available to the BBB ultimately led to the rating of “F” for Senate Auto Insurance.

Senate Auto Insurance Careers

There is no information on the Senate Auto Insurance website about careers or job openings. This could be either because there are currently no openings, or because Senate Auto Insurance does not promote their open positions online.

Individuals interested in working for Senate Auto Insurance would have to call the toll-free phone number or express their interest by using the “Contact Us” portion of the website.

Individuals interested in working for Senate Auto Insurance would have to call the toll-free phone number or express their interest by using the “Contact Us” portion of the website.

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