Anchor General Auto Insurance Review (2024)

Read our Anchor General auto insurance review and discover how they serve over 10,000 drivers with tailored coverage at competitive rates, especially those with challenging driving records. Click to learn more and get a quote today.

UPDATED: Jun 12, 2024Fact Checked

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management degree with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Au...

Insurance Operations Specialist

UPDATED: Jun 12, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 12, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Jun 12, 2024Fact Checked
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Anchor General Insurance Agency

Average monthly rate for good drivers:

$135

A.M. Best rating:

B

Complaint level:

High

Pros

  • Anchor General Insurance Company offers low down payments, online payment options, monthly EFT, payment by phone, etc
  • Anchor General Insurance Agency is accredited by the Better Business Bureau and has a current rating of A

Cons

  • On sites where auto insurance companies were rated on a five-point scale, Anchor General almost never received a rating above a two
  • Anchor General’s website contains very little information for potential customers
[su_box title="Things to Remember..." style="default”]
  • Anchor General sells insurance through retail agents to customers in California and Arizona
  • Anchor General states that it anticipates expansion into other states in the near future
  • If you are considering Anchor General as an auto insurance provider you may want to think twice and consider other options
[/su_box] Anchor General Auto Insurance is based in San Diego, California. The company specializes in non-standard private passenger car liability and physical damage coverage. Anchor General sells insurance through retail agents to customers in California and Arizona and focuses on selling policies at competitive rates for people who have less than perfect driving records. Anchor General Auto Insurance Agency was incorporated on September 20, 1995. Despite its relatively small current coverage area Anchor General states that it anticipates expansion into other states in the near future. The insurance provider is led by the president, Abdulla Badani. Click here and enter your ZIP code above to get started comparing auto insurance quotes now!

Anchor General Auto Insurance is based in San Diego, California. The company specializes in non-standard private passenger car liability and physical damage coverage.

Anchor General sells insurance through retail agents to customers in California and Arizona and focuses on selling policies at competitive rates for people who have less than perfect driving records.

Anchor General Auto Insurance Agency was incorporated on September 20, 1995.

Despite its relatively small current coverage area Anchor General states that it anticipates expansion into other states in the near future.

The insurance provider is led by the president, Abdulla Badani.

Click here and enter your ZIP code above to get started comparing auto insurance quotes now!

What You Should Know About Anchor Insurance Group

Anchor General Insurance Agency is accredited by the Better Business Bureau and has a current rating of A.

The fact that Anchor General has had 47 complaints filed against it in the past three years is the most significant reason for this rating having been lowered.

The majority of these complaints were categorized as problems with service including claims payouts, response to claims, and customer service in general. Six complaints referred to billing issues.

Factors that have helped to raise Anchor General’s rating include:

  • the length of time the company has been in business
  • the company’s response to all complaints
  • Anchor General had provided the BBB with sufficient company information

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Anchor General Auto Insurance Website Review

Anchor General’s website contains very little information for potential customers.

While there is some minimal information about the company, contact information, and career opportunities there is no information about the insurance policies that are offered, no place to get a quote, and no customer testimonials.

Most of the links on the website are for current customers and are geared towards online billing, account information, and car insurance claims information.

These links are password protected for members only.

Anchor General Auto Insurance Consumer Reviews

Although Anchor General Insurance Agency portrays itself as a reputable insurance company based on the information it provides, customer reviews say otherwise.

In searching multiple independent review sites, not a single positive review of Anchor General could be located.

On sites where auto insurance companies were rated on a five-point scale, Anchor General almost never received a rating above a two.

Also, despite its advertising of low rates, one website compared rates for young drivers in California and Anchor General had the second highest rate out of 52 companies compared!

Negative customer comments include:

  • Poor communication
  • No call backs after several messages left
  • Poor customer service
  • Rudeness of customer service representatives
  • Failure to pay any claims
  • Failure to pay claims in a timely manner
  • No response when claims are filed
  • Unexpected rate hikes
  • Low rates, low service
  • Poor service by Anchor General approved repair centers
  • Forced to spend several weeks without a vehicle

These negative comments combined with the facts that the BBB has had 47 complaints filed and the company’s own website contains such little information for potential customers all point to a situation of buyer beware.

If you reside in California or Arizona and are considering Anchor General as an auto insurance provider you may want to think twice and consider other options.

Anchor General Auto Insurance Contact Information

Customers and potential customers of Anchor General Insurance Agency can contact the company for information via the following means.

To send mail correspondence you must use the P.O. Box address.

Street Address:
10256 Meanley Drive
San Diego, CA 92131

Mailing Address:
P.O. Box 509020
San Diego, CA 92150-9020

Phones:
Anchor General insurance customer service number – (800) 542-6246; Fax – (858) 527-3750
Anchor General insurance claims phone number – (800) 542-6246; Fax – (858) 527-3740

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Anchor General Auto Insurance Careers

If you are interested in a career in the insurance industry you can contact Anchor General for a possible position.

The company is relatively small, with a staff of 67 employees currently, but they are looking to expand.

As of this review Anchor General currently has openings for the following positions:

  • Claims Examiner – Bodily Injury
  • Computer Systems Analyst
  • Quality Assurance
  • Computer Software Developer

Anchor General offers a link on its website with information to email or you can call the company for further employment details.

It also states that you can fax your resume to be considered for current and possible future positions.

Anchor Insurance Group Discounts Available

Despite offering liability insurance to high-risk drivers, Anchor General Insurance Company offers discounts for drivers who qualify as multi-car or senior drivers. Furthermore, Anchor General Insurance Company offers low down payments, online payment options, monthly EFT, payment by phone, etc.

If you want to learn more about the payment methods and available discounts, contact an insurance specialist.

Anchor General Insurance Reviews: What Customers Say

When considering Anchor General for your auto insurance needs, it’s essential to weigh real customer experiences. Anchor General insurance company reviews typically highlight the company’s specialization in offering coverage to drivers who may not find easy insurance solutions elsewhere due to their driving records. While some customers praise the competitive rates and the ease of obtaining insurance for high-risk profiles, others express concerns regarding claim processing times and customer service responsiveness. These mixed reviews suggest that while Anchor General fulfills a crucial niche in the auto insurance market, prospective customers should carefully consider service aspects alongside pricing.

More Anchor General Insurance Pros and Cons

Pros:

  • Specialization in Non-Standard Auto Insurance: Anchor General excels in providing coverage for drivers with less-than-perfect records, ensuring that a broader range of motorists can secure auto insurance.
  • Competitive Rates: Many customers find Anchor General’s rates to be competitive, especially considering the specialized nature of their insurance products.

Cons:

  • Customer Service Concerns: Some reviews indicate challenges in reaching customer service and delays in claim processing, which could be a consideration for potential customers.
  • Limited Geographical Reach: Currently focusing on California and Arizona, those outside these states may have to look elsewhere for coverage.

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Comprehensive Guide to Anchor General Insurance Services

Anchor General stands out by offering a wide range of auto insurance services tailored to meet the needs of drivers who may struggle to find coverage elsewhere. Their offerings include:

  • Liability Coverage: Essential for all drivers, covering damages to others if you’re at fault.
  • Physical Damage Coverage: Covers damages to your vehicle from accidents or other incidents.
  • Non-Standard Coverage: Specifically designed for drivers with issues like a DUI, accidents, or multiple tickets on their record.

How to Get a Quote and Make Payments with Anchor General

Getting a Quote: Prospective customers can call Anchor General Insurance directly using their dedicated phone number or visit their website for an online quote. Both methods are streamlined to provide quick and comprehensive quotes tailored to your specific needs.

Making Payments: Anchor General offers various payment methods for convenience. Customers can make payments online through their customer portal, over the phone, or by mail. The company emphasizes flexibility and accessibility in managing your policy.

If you’re looking for information on The General auto insurance, please read our The General auto insurance review.

Frequently Asked Questions

What is Anchor General Auto Insurance?

Anchor General Auto Insurance is an insurance company that offers automobile coverage. They provide a range of policies designed to meet the diverse needs of drivers. For more information, you can check out anchor insurance reviews and anchor general insurance opiniones to see what others are saying about this anchor insurance company.

What types of auto insurance policies does Anchor General offer?

Anchor General Gemini Auto offers a variety of car insurance options, such as liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection (PIP) coverages under Anchor General Insurance full coverage plans.

How can I get a quote for auto insurance from Anchor General?

To obtain a quote for auto insurance from Anchor General, you can visit their website and complete the online quote form. Additionally, you can reach out to their customer service directly to speak with a representative who can help you get an Anchor General insurance quote and provide information about Anchor General insurance payment options.

What factors are considered when determining auto insurance premiums?

When setting auto insurance premiums, the services offered by Anchor General Insurance consider multiple factors such as the driver’s age, driving history, vehicle type, location, and chosen coverage options. These elements help evaluate the risk associated with insuring a specific driver. For more information, you can contact the Anchor General Insurance Company at their phone number.

Can I customize my auto insurance policy with Anchor General?

Yes, Anchor Insurance Agency enables policyholders to personalize their coverage to some degree. At www.anchorgeneral.com, you can adjust the coverage limits, deductibles, and add additional features to fit your specific needs and budget, making “My Anchor Policy” truly yours.

How can I file a claim with Anchor General if I’m involved in an accident?

If you’re involved in an accident and need to file a claim with Anchor General, you can reach out to their claims department. They will assist you through the claims process, providing you with the necessary forms and instructions. For more information on an Anchor Insurance quote, Anchor General payment options, or claims with Anchor General, you can contact their customer service.

Does Anchor General offer any discounts on auto insurance?

Yes, the Anchor General car insurance company offers various discounts that can help policyholders save on their premiums. These discounts may include multi-policy discounts, safe driver discounts, good student discounts, and discounts for certain safety features in your vehicle.

How can I make payments for my Anchor General auto insurance policy?

Anchor General offers various convenient payment methods for policyholders. Payments can be made online through their website, set up as automatic recurring payments, or handled over the phone. For assistance, you can reach out via the Anchor General roadside assistance phone number, and for more insights, check car insurance company reviews. For any inquiries, you can also contact them through the Anchor General insurance email.

Can I manage my Anchor General auto insurance policy online?

Yes, Anchor General Auto Insurance offers an online customer portal where policyholders can manage their policies. Through the portal, you can view and update your policy information, make payments, access policy documents, and more.

What should I do if I need assistance or have questions about my Anchor General auto insurance policy?

If you require aid or have inquiries about your policy with Anchor General Auto Insurance, you can connect with their customer service team. They offer proficient representatives who are equipped to furnish you with the necessary guidance and assistance. For accessing your Anchor General login, seeking assistance with Direct General car insurance, or navigating The General auto insurance website, their customer support is readily available to assist you.

Is Anchor General Insurance known for good customer service?

Anchor General Insurance Agency Inc. has garnered diverse feedback concerning its customer service. While certain clients commend the customized coverage options available to individuals with difficult driving histories, others voice reservations regarding the responsiveness and efficiency of the service, particularly when dealing with claims. The company has encountered numerous complaints related to service-related matters, indicating areas that could be enhanced in customer support. This feedback should be taken into account alongside considerations such as The General car insurance rating and obtaining an Anchor Home Insurance quote.

How can I contact Anchor General Insurance for a quote or service inquiry?

You can contact Anchor General Insurance for a quote or service inquiry by calling their customer service/underwriting at (800) 542-6246.

What types of auto insurance coverage does Anchor General offer?

Anchor General offers a variety of auto insurance coverage tailored to meet the needs of a diverse clientele, especially those with non-standard driving records. Coverage options include liability, collision, comprehensive, uninsured/underinsured motorist coverage, and personal injury protection (PIP). These offerings are part of their commitment to providing competitive rates and tailored policies.

Can I file claims easily with Anchor General Insurance?

Submitting claims with Anchor General Insurance is made convenient through their customer service department. You can initiate the claims process by reaching out to Anchor General’s insurance hotline at (800) 542-6246. The procedure is intended to be user-friendly, enabling swift submission and handling of claims. However, according to some feedback from The General auto insurance reviews, the efficiency of Anchor Claims Management might occasionally fall short of expectations in practice.

Are there any specific discounts or programs offered by Anchor General?

Anchor General offers several discounts and programs that cater to various drivers, including multi-car and senior driver discounts. They also provide flexible payment options like low down payments and online payment facilities, enhancing affordability and convenience for their customers.

What do reviews say about Anchor General Insurance’s reliability and claims process?

Reviews on Anchor General Insurance’s reliability and claims process are varied. While the company is recognized for serving drivers with challenging records through competitive rates, the reviews often highlight delays and frustrations in the Anchor General insurance claim handling process. These mixed reviews suggest that while the insurance provider meets specific needs in the market, potential customers should carefully consider these aspects when choosing their insurer.

Where can I find Anchor General Insurance near me?

To find the nearest Anchor General Insurance office or authorized agent, you can visit their website and use the provided tools to locate services based on your ZIP code. This feature helps in identifying the closest service points for in-person inquiries or assistance.

Is Anchor General insurance good?

Anchor General Insurance is considered good for drivers with challenging driving records who might struggle to secure coverage elsewhere, as it offers competitive rates and tailored coverage options. However, the company has received mixed reviews regarding customer service and the claims process. While some customers appreciate the specialized services, others have raised concerns about responsiveness and efficiency, particularly during claims handling. Therefore, the suitability of Anchor General Insurance might vary based on individual needs and expectations.

What Happens if I Miss a Payment at Anchor General?

If you miss a payment at Anchor General Auto Insurance, several things may occur:

  1. Late Fees: You might be charged a late fee. The exact amount will depend on your policy terms.
  2. Policy Lapse: If you do not make the payment within the grace period specified in your policy, your insurance coverage could lapse, meaning you would no longer be covered in the event of an accident.
  3. Cancellation: Prolonged non-payment can lead to the cancellation of your policy. Reinstating a canceled policy may require payment of outstanding amounts and additional fees, and there’s no guarantee that your policy will be reinstated.
  4. Credit Impact: Consistently missing payments can affect your credit score, as some insurance companies report to credit bureaus.

It’s best to contact Anchor General directly if you’re having trouble making a payment to discuss your options and avoid any negative consequences.

How Much is The General Car Insurance?

The cost of car insurance from The General varies based on multiple factors, including:

  • Driving Record: History of accidents or traffic violations can increase rates.
  • Location: Insurance costs can vary significantly by state and even within different areas of the same state.
  • Vehicle Type: The make, model, and age of your vehicle influence insurance costs.
  • Coverage Level: The amount and types of coverage you select affect your premium.
  • Personal Factors: Age, gender, marital status, and credit score can all impact the rate.

To get an accurate quote for The General car insurance, you should request a personalized quote through their website or contact an insurance agent.

Who Owns Anchor General Insurance?

Anchor General Insurance is a privately held company. The specific ownership details are not typically disclosed publicly for private companies. As of the latest information available, the president of Anchor General Insurance is Abdulla Badani, indicating significant leadership and possibly ownership involvement by him. For the most current and detailed ownership information, you may need to consult business directories or financial filings that track private company ownership.

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management degree with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Au...

Insurance Operations Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Anchor Insurance Group

2.36 (9 reviews)
0.5
May 29, 2024

James Shea

Anchor Insurance Group review

Worst Insurance company EVER. They mistakenly withdrew payment twice. 7 phone calls and 2 1/2 weeks for them to give back the money they stole. Every call was an answer of, \"Nothing we can do. We know it was our mistake but will take a few more days to send the money back.\" They are thieves and liars. Even if you spend a little more, worth it. This company is a joke.
2
July 23, 2018

Katty

They gave my gurantee aa uauall

This company happens to be trust worthy, and liable at all time, they are ready to be there for their members.
3
June 25, 2018

Walker29

Processing claims

Company is really slow with processing claims, and the call wait time is really long, but still a great company.
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