America First Auto Insurance Review (2024)

Looking for auto insurance? America First Insurance offers commercial auto insurance but does not not offer personal auto insurance policies.

UPDATED: Jun 21, 2023Fact Checked

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

UPDATED: Jun 21, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 21, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 21, 2023Fact Checked
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1 reviews

2.9
autoinsurance.org

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America First Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A

Complaint level:

Low

Final Verdict: Review of America First Insurance

This America First Auto Insurance Review is for the Ohio-based insurance company that is an affiliate of Liberty Mutual Insurance.

America First Insurance offers several different types of insurance for businesses, including commercial auto insurance, contractors insurance, garage insurance,  among others.

America First does not offer personal car insurance, so individuals seeking an auto insurance quote or more information regarding auto insurance would need to contact another company. Find out the best auto insurance companies.

On the home page of the America First website, customers looking for individual insurance are encouraged to visit Safeco Insurance based out of Seattle, Washington.

America First serves a portion of the southwestern United States and utilizes independent insurance agents to offer products and services to businesses.

As a subsidiary of Liberty Mutual, the fifth largest insurance carrier in the world, America First has the resources available to assist almost any type of business.

Enter your zip code in the box above for free, online auto insurance quotes in your area!

[su_box title="Things to Remember..." style="default”]
  • America First Insurance does not offer personal car insurance
  • America First Insurance is a subsidiary of Liberty Mutual
  • America First provides insurance coverage for businesses
[/su_box] This America First Auto Insurance Review is for the Ohio-based insurance company that is an affiliate of Liberty Mutual Insurance. America First Insurance offers several different types of insurance for businesses, including commercial auto insurance, contractors insurance, garage insurance,  among others. America First does not offer personal car insurance, so individuals seeking an auto insurance quote or more information regarding auto insurance would need to contact another company.
On the home page of the America First website, customers looking for individual insurance are encouraged to visit Safeco Insurance based out of Seattle, Washington.
America First serves a portion of the southwestern United States and utilizes independent insurance agents to offer products and services to businesses. As a subsidiary of Liberty Mutual, the fifth largest insurance carrier in the world, America First has the resources available to assist almost any type of business.

What You Should Know About America First

America First provides quotes over the phone or in person with one of their agents. In addition, America First serves customers with multiple regional offices.

America First has agents located in six different states:

  • Texas
  • Oklahoma
  • Kansas
  • Missouri
  • Arkansas
  • Louisiana

America First has independent agents located throughout the six states, and interested business customers can search for an agent by entering a street address, zip code, and search radius.

However, America First agents are only able to offer business insurance products, so customers looking for individual coverage must contact another carrier and agent.

America First Insurance does not offer online auto insurance quotes.

Business customers are encouraged to contact one of the independent insurance agents or call the main America First toll-free phone number.

America First Insurance Claims

While America First Insurance does not offer customers the ability to file a claim online, business customers are able to call a dedicated, toll-free claim line at 1-800-443-2534, 24 hours a day, seven days a week.

The America First claim line allows customers to speak to a trained claims customer service representative, as well as get information on auto repair shops, rental car information, and emergency repairs.

Once the initial claim has been filed, a local independent claims specialist will stay in contact with the customer until the claim is finalized. Learn how to file an auto insurance claim.

America First Insurance Reviews

America First Insurance is accredited by the Better Business Bureau (BBB) through its parent company, Liberty Mutual Insurance.

Based on a variety of factors, the BBB has assigned America First a grade of A.

The Better Business Bureau also has individual customer reviews on the website; however, these reviews were specifically for Liberty Mutual insurance and not for America First.

America First is rated A by the A.M. Best Company, and the company has a stable outlook. In addition, America First has been given a long-term issuer credit rating of a.

America First Insurance Careers

There is a direct link on the homepage of America First Insurance for careers, and that link takes prospective and interested individuals to the Liberty Mutual Group career webpage.

On that site, there is a direct search for jobs, where individuals can look by job field and location, as well as find out information about the different career paths available, employee benefits, and other company information.

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Frequently Asked Questions

How is the customer service of America First Auto Insurance?

The customer service experience with America First Auto Insurance can vary. It’s advisable to research customer reviews and ratings to gain insights into the satisfaction levels of policyholders with their customer service, claims handling, and overall experience.

What types of coverage does America First Auto Insurance offer?

America First Auto Insurance offers various types of coverage, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and medical payments coverage. However, the specific details and additional options within these categories may vary. It’s important to review the policy details of America First to understand the coverage that best suits your needs.

How affordable is America First Auto Insurance?

The affordability of America First Auto Insurance premiums can vary based on factors such as your location, driving history, type of vehicle, and coverage requirements. To determine the affordability for your specific situation, it’s recommended to obtain a personalized quote from America First and compare it with quotes from other insurance providers.

Can I bundle other types of insurance with my America First auto insurance policy?

America First may offer the option to bundle other types of insurance, such as home, renters, or umbrella insurance, with your auto insurance policy. Bundling can often lead to discounts on premiums, so it’s worth considering if you need multiple types of coverage. Contact America First directly to inquire about bundling options.

How can I get a quote or apply for auto insurance from America First?

To get a quote or apply for auto insurance from America First, you can:

  • Visit their official website and use their online quote tool to obtain a personalized quote.
  • Contact their customer service department via phone and speak with a representative who can assist you with the quote and application process.
  • Visit a local America First branch, if available, where an agent can guide you through the quote and application process.

Does America First Auto Insurance offer any additional benefits or discounts?

America First Auto Insurance may offer additional benefits and discounts to its policyholders. These can include features like roadside assistance, accident forgiveness, safe driver discounts, multi-policy discounts, and more. It’s best to contact America First directly or visit their website for detailed information on the benefits and discounts available.

How is the claims process with America First Auto Insurance?

The claims process with America First Auto Insurance can vary based on individual circumstances and policy details. It’s recommended to familiarize yourself with America First’s claims procedures by reviewing their policy documents or contacting their customer service department. Promptly report any incidents or accidents to initiate the claims process and follow their instructions for providing necessary documentation and information.

Does America First Auto Insurance have a mobile app or online account management?

America First Auto Insurance may offer a mobile app or online account management for policyholders to access their insurance information, make payments, view policy documents, and handle other account-related tasks. It’s best to visit America First’s website or contact their customer service department to inquire about the availability and features of their mobile app or online account management system.

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for America First

2.90 (1 reviews)
2
April 12, 2023

C_R__Richards

Terrible Customer Service after Accident!

I had my truck covered under State Farm for years, and the rates kept climbing, so I had no choice but ti search elsewhere, and America First came up on my radar. At first, things were great, the prices were at least $30 lower than Allstate or State Farm, and customer service was top notch. This all changed when I got into an accident January of this year. I called them at the scene of the accident, and provided tge details: I was brake-checked, ...
I had my truck covered under State Farm for years, and the rates kept climbing, so I had no choice but ti search elsewhere, and America First came up on my radar. At first, things were great, the prices were at least $30 lower than Allstate or State Farm, and customer service was top notch. This all changed when I got into an accident January of this year. I called them at the scene of the accident, and provided tge details: I was brake-checked, and accidentally hit another truck. After several minuted, they abruptly hung up. I tried reaching out multiple times and from that point onwards I repeatedly failed to speak to a representative. Fast forwards a week and I get a call from America First. I am informed that my insurance policy has been cancelled because of, and I quote, 'woke driving behavior'. I wish I had a recording, they literally cancelled my car insurance because they decided I was 'woke' as a result of a getting into an accident!!!! Needless to say, I am looking elsewhere. I heavily recommend you reconsider signing up with America First lest you be deemed woke and shut out of your insurance when you need it the most.
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