First Liberty Auto Insurance Review (2021)

Curious about First Liberty auto insurance? The company markets auto, home, boat, life, and other types of insurance through the Liberty Mutual Group.

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Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Mar 12, 2021

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 175 Berkeley Street
City: Boston
State: Massachusetts
ZIP Code: 02116
Phone Number: (617) 357-4500
AM Best Rating: A excellent
Company Rating 0 (0 reviews)

Things to Remember...

  • First Liberty Auto Insurance is lead by President, Edmund Francis Kelly
  • First Liberty Auto Insurance is one of the 38 subsidiaries of the Liberty Mutual Group
  • The company markets auto, home, boat, life, and other types of insurance through the Liberty Mutual Group

First Liberty Auto Insurance is one of the 38 subsidiaries of the Liberty Mutual Group, a Fortune 500 company that is the fifth largest provider of property and casualty insurance in the United States.

Although it is a subsidiary of Liberty Mutual, First Liberty is privately run in Boston, Massachusetts.

This division is very small, employing only approximately a dozen employees. It does not have its own website; however, it is linked to the main Liberty Mutual site which contains all of the necessary information about the different auto insurance products.

Compare rates for First Liberty with those of other insurance companies in your area. Simply enter your ZIP code here to begin comparing auto insurance rates now.

What’s the First Liberty Auto Insurance Company Information?

First Liberty Auto Insurance is lead by President, Edmund Francis Kelly. The company markets auto, home, boat, life, and other types of insurance coverage to customers through the Liberty Mutual Group.

Liberty Mutual is one of the largest insurance companies in the country with assets totaling $11 million in 2010 and market capital of $3.6 million.

First Liberty uses independent auto insurance agents based locally in communities throughout the United States.

This approach is felt to create a closer connection between the insurance company and the people it serves.

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What’s the First Liberty Auto Insurance Contact Information?

If you wish to inquire more about First Liberty Auto Insurance you can speak to a local agent in your area or call or write to First Liberty’s main office in Boston at:

Phone: (617) 357-9500
Toll-Free: (800) 344-0197
Address: 175 Berkeley Street, Boston, MA 02116

What are the First Liberty Auto Insurance Policy Ratings?

Among national auto insurers, First Liberty and Liberty Mutual earn top customer satisfaction ratings in the auto insurance rating department. AM Best gives these companies a rating of A-excellent.

Moody’s, another well-known rating company gives them an A2, and S&P gives Liberty Mutual & First Liberty an A-, all of which are commendable ratings.

First Liberty & Liberty Mutual are Better Business Bureau accredited and maintain an A+ rating with the BBB.

What Types of First Liberty Auto Insurance Policies are Offered?

First Liberty offers several types of coverage and additional coverage options through its parent company, Liberty Mutual.

These include:

  • Liability
  • Medical Payments/Personal Injury Protection
  • Uninsured/Underinsured Motorist Protection
  • Collision coverage
  • Comprehensive coverage
  • Better Car Replacement
  • Unlimited Rental Coverage

Other optional coverages/add-on coverage for vehicles include:

  • Liberty Mutual’s deductible fund
  • New car replacement
  • Rental car reimbursement
  • Roadside assistance
  • GAP coverage
  • Original parts replacement
  • School teachers car insurance
  • Mexico car insurance

They also offer policies for other types of vehicles, including: motorcycle, boat and watercraft, antique and classic car, ATV and off-road vehicles, recreational vehicles.

In addition to a variety of policies First Liberty and Liberty Mutual Insurance claim to have several perks that they say other companies may not offer.

When auto insurance is purchased through these companies it comes standard with:

  • Accident forgiveness
  • Unlimited rental insurance
  • New car replacement policies
  • Guaranteed repairs
  • Twelve-month policies with no rate increases for the entire year

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What Type of First Liberty Auto Insurance Discounts are Offered?

Several auto insurance discounts are available through Liberty Mutual when you shop for auto insurance through First Liberty.

Some of these are related to the vehicle or vehicles you own and others are related to the type of driver you are or insurance packages you purchase.

Some of these discounts include:

  • Early shopper discount – get a quote before your current policy expires
  • Good student discount – keep a B grade point average or better
  • Multiple policy discounts – earn savings  by insuring multiple vehicles
  • Employee discount for employees of any Liberty Mutual Group company
  • Multi-car discount
  • Passive restraint and airbags discount
  • Anti-lock brakes discount –  you may get reduced premiums for this safety feature
  • Anti-theft device discount – if your vehicle has this safety feature, you may qualify for a discount
  • Low mileage discount

What’s the First Liberty Auto Insurance Claims Process like?

If you are involved in an auto accident you should begin by calling your local agent, First Liberty directly, or the Liberty Mutual claims center.

Make sure you are prepared to provide the following information to the claim expert:

  • Names and identifying information for all people involved
  • Vehicle damage
  • Describe any injuries
  • Witness information
  • Police report information

The next step in the filing claims process will be that First Liberty/Liberty Mutual will set up and appraisal of the damage and cost for repairs.

If you have rental coverage, a reservation for a rental vehicle will be set up for you.

Towing assistance will be provided, and your payment options will be reviewed. The company will review your appraisal once it takes place and payment will be made on your behalf.

You can check the status of your auto insurance claim while waiting for this by logging onto the Liberty Mutual website.

How to Get First Liberty Auto Insurance Quotes

You can get a quote through Liberty Mutual’s network of insurance agents, however, it is best to request a quote online. The process is very simple, all you need to do is provide certain information about yourself and your vehicle to find out the price of the coverage.

This information includes:

  • Full name
  • Date of birth
  • Contact information
  • Vehicle make and model
  • Ownership status
  • Number of drivers
  • Gender and marital status
  • Level of education
  • Current coverage

Compare auto insurance quotes from First Liberty Auto Insurance with those from other leading insurance companies. Click here and enter your ZIP code, plus some basic information, to receive a list of quotes from insurance providers in your local area.

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