First Liberty Auto Insurance

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Company Details
Address:

175 Berkeley Street

City:
Boston
State:
Massachusetts
ZIP Code:
02116
Phone Number:
(617) 357-4500
Year Founded
AM Best Rating:
A excellent
Company Rating 0 (0 reviews)

Things to Remember...
  • First Liberty Auto Insurance is lead by President, Edmund Francis Kelly
  • First Liberty Auto Insurance is one of the 38 subsidiaries of the Liberty Mutual Group
  • The company markets auto, home, boat, life, and other types of insurance through the Liberty Mutual Group

First Liberty Auto Insurance is one of the 38 subsidiaries of the Liberty Mutual Group, a fortune 500 company that is the fifth largest provider of property and casualty insurance in the United States.

Although it is a subsidiary of Liberty Mutual, First Liberty is privately run in Boston, Massachusetts.

This division is very small, employing only approximately a dozen employees. It does not have its own website; however, it is linked to the main Liberty Mutual site which contains all of the necessary information about the different auto insurance products.

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First Liberty Auto Insurance Company Information

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First Liberty Auto Insurance is lead by President, Edmund Francis Kelly. The company markets auto, home, boat, life, and other types of insurance through the Liberty Mutual Group.

Liberty Mutual is one of the largest insurance companies in the country with assets totaling $11 million in 2010 and market capital of $3.6 million.

First Liberty uses independent auto insurance agents based locally in communities throughout the United States.

This approach is felt to create a closer connection between the insurance company and the people it serves.

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First Liberty Auto Insurance Contact Information

If you wish to inquire more about First Liberty Auto Insurance you can speak to a local agent in your area or call or write to First Liberty’s main office in Boston at:

Phone: (617) 357-9500
Toll-Free: (800) 344-0197
Address: 175 Berkeley Street, Boston, MA 02116

First Liberty Auto Insurance Policy Ratings

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First Liberty and Liberty Mutual earn top ratings in the auto insurance rating department. AM Best gives these companies a rating of A-excellent.

Moody’s, another well-known rating company gives them an A2, and S&P gives Liberty Mutual & First Liberty an A-, all of which are commendable ratings.

First Liberty & Liberty Mutual are Better Business Bureau accredited and maintain an A+ rating with the BBB.

First Liberty Auto Insurance Policies Offered

First Liberty offers several types of policies and policy add-ons through its parent company, Liberty Mutual.

These include:

  • Liability
  • Medical Payments/Personal Injury Protection
  • Uninsured/Underinsured Motorist Protection
  • Collision
  • Comprehensive
  • Better Car Replacement
  • Unlimited Rental Coverage

In addition to a variety of policies First Liberty and Liberty Mutual claim to have several perks that they say other companies may not offer.

When auto insurance is purchased through these companies it comes standard with:

  • Accident forgiveness
  • Unlimited rental insurance
  • New car replacement policies
  • Guaranteed repairs
  • Twelve-month policies with no rate increases for the entire year

First Liberty Auto Insurance Discounts

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Several auto insurance discounts are available through Liberty Mutual when you shop for auto insurance through First Liberty.

Some of these are related to the vehicle you own and others are related to the type of driver you are or insurance packages you purchase.

Some of these discounts include:

First Liberty Auto Insurance Claims Process

If you are involved in an auto accident you should begin by calling your local agent, First Liberty directly, or the Liberty Mutual claims center.

Make sure you are prepared to provide the following information:

  • Names and identifying information for all people involved
  • Vehicle damage
  • Describe any injuries
  • Witness information
  • Police report information

The next step in this process will be that First Liberty/Liberty Mutual will set up and appraisal of the damage and cost for repairs.

If you have rental coverage, a reservation for a rental vehicle will be set up for you.

Towing assistance will be provided, and your payment options will be reviewed. The company will review your appraisal once it takes place and payment will be made on your behalf.

You can check the status of your auto insurance claim while waiting for this by logging onto the Liberty Mutual website.

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