American Family vs. State Farm Auto Insurance (2024)

Purchasing an auto insurance policy often requires a lot of time and energy. There are so many auto insurance companies and policies on the market, and finding the right one for you can be overwhelming.

To ease the process for you, we compared two of the best auto insurance companies: American Family vs. State Farm. American Family Insurance specializes in property, casualty, and auto insurance, while State Farm Insurance focuses mainly on auto insurance.

In our American Family vs. State Farm auto insurance guide, we compare rates by age, driving record, credit score, and other factors that affect the cost of auto insurance.

While you shop for affordable American Family vs. State Farm auto insurance, enter your ZIP code above to start comparing car insurance quotes from the top companies in your area.

Is American Family auto insurance or State Farm auto insurance cheaper based on age?

The more we drive, the safer and more aware we become when behind the wheel. For this reason, American Family and State Farm use age as one of the most influential factors in quoting your auto insurance rates.

Let’s compare American Family vs. State Farm auto insurance rates based on age, gender, and marital status.

American Family Insurance and State Farm Insurance have fairly competitive rates. State Farm rates are up to 10% cheaper than American Family rates, and State Farm gives young male drivers a break, charging this demographic lower rates than American Family.

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Is American Family auto insurance or State Farm auto insurance cheaper based on driving record?

Speeding tickets, accidents, or DUIs on your driving record will raise your auto insurance rates no matter what company you pick because these infractions increase the likelihood you will file a claim.

State Farm has slightly higher rates for drivers with a speeding ticket but lower rates than American Family if you have an accident or DUI on your record.

Compared to a driver with a clean record, American Family rates for having a speeding ticket, accident, or DUI on your record will increase by 12%-61%.

State Farm, however, is more forgiving when drivers have infractions added to their driving record. Drivers that get a speeding ticket, cause an accident, or get a DUI will see their rates increase by only 13%-29% in comparison to a driver with a clean record.

In general, if you have any infractions on your driving record, State Farm is the best option for you.

Is American Family auto insurance or State Farm auto insurance cheaper based on credit score?

In most states, it’s legal for auto insurance companies to factor in your credit score when determining your rates; however, some are banning this practice along with factoring in gender and marital status.

Auto insurance companies justify using your credit score to determine your rates based on the assumption that those with higher credit scores are more responsible and less likely to file a claim.

Let’s take a look at how American Family and State Farm set rates for drivers with different credit scores.

Auto insurance rates with State Farm are generally lower than American Family rates unless you have poor credit — then you will pay more.

However, American Family is a little more lenient than State Farm when it comes to credit scores that drop over time. Drivers with State Farm that have poor credit will pay over twice as much as a driver with good credit.

If you have a bad credit history, State Farm is a better choice initially; but, if you anticipate your credit score dropping, you may want to consider changing companies.

Does American Family or State Farm have better auto insurance discounts?

An auto insurance company often determines discounts based on its philosophy and values. If you have a bad driving record or a low credit score, getting good discounts can offset your high rates.

Because both of these companies are so diverse in their offerings, the auto insurance discounts offered are also diverse. Below is a list of the different deals offered by American Family and State Farm.

Unfortunately, our source lists only three American Family auto insurance discounts: the defensive driver discount, the discount for having air bags, and the discount for using the driving device or app.

But with State Farm, you can save 30%-50% by having a short commute, driving a newer vehicle, having air bags, or using the driving app or device.

The discounts provided by auto insurance companies also target particular categories of drivers, so be sure to ask about any extra discounts by calling American Family or State Farm customer service at the American Family or State Farm phone number.

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Does American Family or State Farm have better auto insurance mobile apps?

Usage-based auto insurance has become a hot trend in the auto insurance industry in the last decade or so, and all of the larger auto insurance companies have a driving app that uses your mobile phone or a device installed in your vehicle.

A more general app is also offered by major auto insurance companies which you can use to access your policy, make adjustments, and pay your bill. Usually, in both the general app and the driving app, your American Family login or State Farm login would likely be the same.

But if you really prefer talking to someone about your auto insurance needs, call the company directly. Who knows? Maybe Jake from State Farm will answer.

How do American Family and State Farm auto insurance compare in financial strength and customer satisfaction?

Purchasing auto insurance is an important financial responsibility, so you want to make sure you’re selecting the appropriate company that will be there for you when you need it most.

A company’s financial strength, customer satisfaction with the claims process, and customer complaints should be reviewed prior to making your decision. The quality of the American Family vs. State Farm claims departments is a big part of customer satisfaction.

The following three agencies provide insight into these factors:

A.M. Best scores companies based on their ability to meet their ongoing insurance obligations, such as balancing premiums collected and claims paid. The highest score A.M. Best awards is Superior A++.

Consumer Reports collects annual data from its subscribers regarding customer satisfaction with the American Family and State Farm claims processes. The National Association of Insurance Commissioners (NAIC) calculates a complaint ratio based on the total number of customers vs. the total number of complaints. The lower the ratio, the better.

Both companies have a strong financial future, but State Farm carries the highest rating from A.M. Best. Additionally, both the State Farm and American Family insurance claims processes are competitively rated when it comes to customer satisfaction.

However, State Farm has a slightly lower customer complaint ratio, which indicates its customers are more satisfied.

Before you buy American Family vs. State Farm auto insurance, enter your ZIP code into our free online tool for instant auto insurance quotes from companies in your area.