Sentry Auto Insurance Review (2024)

Looking at Sentry auto insurance? For individual consumers, they offer auto insurance with cash rewards, high-risk driver auto insurance, and preferred auto insurance for safe drivers.

UPDATED: Dec 19, 2023Fact Checked

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

Brandon Frady

Licensed Insurance Producer

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Producer

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 19, 2023Fact Checked
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Sentry Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A+

Complaint level:

Low

Final Verdict: Review of Sentry Insurance

This Sentry auto insurance review looks at the Wisconsin-based company.

Sentry Insurance, of Stevens Point, WI, is a mutual insurance company originally founded in 1904 by members of the Wisconsin Retail Hardware Association.

Their purpose was to provide business insurance coverage for all the members of their retail trade association.

The company’s original name was Hardware Mutual. Since then Sentry has expanded to include a long list of insurance products including home, life, and various business lines.

Sentry Insurance is made up of a group of no less than 17 insurance companies around the country.

Beyond the Sentry name, the company’s products are also sold under the brands Dairyland, Middlesex, Patriot General, Parker, Peak, and Viking.

Sentry’s well-known Minuteman logo is based on the famous sculpture by Capt. John Parker, a farmer who commanded the Lexington Militia in the Battle of Lexington in 1775.

Sentry now claims at least several million insurance policies currently in force across all lines of business.

Company financials reveal that Sentry ended the 2010 fiscal year with more than $11 billion in total assets and policy surplus of $3.3 billion.

The company consistently enjoys very high ratings from such well-respected financial rating companies like A.M. Best, Standard & Poor’s, and Fitch Ratings, among others.

Enter your ZIP code right now to see the best auto insurance rates in your area!

[su_box title="Things to Remember..." style="default”]
  • This Sentry auto insurance review looks at the Wisconsin-based company
  • Sentry offers products including home, life, and various business lines
  • satisfied customer reviews give Sentry kudos for their prompt and friendly customer service, good premium rates, and satisfactory claims service
[/su_box] This Sentry auto insurance review looks at the Wisconsin-based company. Sentry Insurance, of Stevens Point, WI, is a mutual insurance company originally founded in 1904 by members of the Wisconsin Retail Hardware Association. Their purpose was to provide business insurance coverage for all the members of their retail trade association. The company's original name was Hardware Mutual. Since then Sentry has expanded to include a long list of insurance products including home, life, and various business lines. Sentry Insurance is made up of a group of no less than 17 insurance companies around the country. Beyond the Sentry name, the company's products are also sold under the brands Dairyland, Middlesex, Patriot General, Parker, Peak, and Viking. Sentry's well-known Minuteman logo is based on the famous sculpture by Capt. John Parker, a farmer who commanded the Lexington Militia in the Battle of Lexington in 1775.
Sentry now claims at least several million insurance policies currently in force across all lines of business.
Company financials reveal that Sentry ended the 2010 fiscal year with more than $11 billion in total assets and policy surplus of $3.3 billion. The company consistently enjoys very high ratings from such well-respected financial rating companies like A.M. Best, Standard & Poor's, and Fitch Ratings, among others. Enter your ZIP code right now to see the best auto insurance rates in your area!

What You Should Know About Sentry Insurance a Mutual Company

Although Sentry Insurance does use a limited number of agents around the country, the availability of such agents in your state is heavily dependent on the types of insurance provided.

For example, Sentry only provides motorcycle, property, and life insurance in New York State.

The limited coverage means upstate New Yorkers have access to only one agent, located in Syracuse.

If Sentry offers car insurance in your state, yet there is no local agent nearby, you can always purchase your policy directly from the auto insurance company.

Sentry Insurance Locations

Sentry’s corporate headquarters are located in the central Wisconsin city of Point Stevens. Contact information for the corporate office is as follows:

Sentry Insurance
1800 North Point Drive
Stevens Point, WI 54481
1-800-373-6879

In addition, the company maintains three divisional offices within its corporate headquarters which handle specific needs.

The individual offices and their phone numbers are:

Auto/Homeowners (1-800-227-0201)
Dairyland Cycle (1-800-526-4252)
Life/Annuity/Retirement (1-800-533-7827)

All divisional offices maintain standard business hours beginning at 7 AM Central Standard Time (CST).

For claims service, Sentry provides 24-hour claim reporting through a series of call centers.

By visiting the company website and clicking on the claims link, consumers can choose their state from a drop-down menu and get a list of telephone numbers they can call to make a claim.

Sentry is committed to processing auto insurance claims in a quick and efficient manner, through professional and knowledgeable claims adjusters, and in a manner that keeps costs as low as possible for both the customer and themselves.

Sentry Insurance Careers

Sentry offers a variety of career choices including sales agents, human resources, accounting, actuarial, IT, underwriting, support services, and loss prevention.

Their corporate website lists the various categories of employment and all the current job openings within each category.

Interested applicants are urged to browse the listings and follow the instructions to submit a resume. In addition, they do hold open recruiting events in major cities from time to time.

Sentry is committed to hiring the best people possible and rewards them with salary and comprehensive list of benefits.

Some of the benefits include health and dental insurance, a vision plan, group life insurance, student loan program, credit union, and a discount on all Sentry insurance products.

The company also has a program offering year-round, paid internships. Internships are offered on a limited basis depending on need.

More information can be found by visiting the careers section of their website.

Sentry Reviews

Like most insurance companies, a random selection of customer reviews finds a pretty even split between the satisfied and unsatisfied.

When it comes to auto insurance, most unsatisfied customers level complaints regarding rude or unresponsive claims adjusters, a reluctance by the company to pay as high a claim as would be expected, and general difficulty in accident investigation and liability assessment.

On the other hand, most of the satisfied customer reviews give Sentry kudos for their prompt and friendly customer service, good premium rates, and satisfactory claims service.

It’s interesting to note that very few customer reviews are available for the company’s home, life, and business insurance products.

It seems as though their automobile and motorcycle policies are the only ones currently garnering enough interest to solicit reviews.

This isn’t to say that their other products are not good, but rather that the state of the industry encourages auto insurance reviews more than anything else.

Century Insurance publishes an official code of ethics for all its employees which they make available on their website.

This code of ethics instructs employees of the company’s commitment to maintaining the highest level of integrity in all areas of business.

In theory, this code of ethics would translate into quality customer service on a regular basis. The code does provide for termination for any employees who violate it.

Sentry Insurance a Mutual Company Insurance Coverage Options

For the individual consumer, Sentry provides three different types of auto insurance policies: auto insurance with cash rewards, high-risk driver auto insurance, and preferred auto insurance for safe drivers.

All of their auto policies provide everything from basic state minimums to full comprehensive coverage.

Getting a quote on a Sentry insurance product is as easy as visiting the company website or calling an agent in your area.

Sentry also offers coverage for boats, motorcycles, and recreational vehicles.

They offer homeowners insurance as well as policies designed for renters and condo owners, and of course, life insurance and personal umbrella liability coverage.

Information about all their different insurance products for individual consumers is really available on the company website.

Where business customers are concerned, Sentry also offers a full line of policies to cover a variety of needs, including some niche products that may be hard to come by. That information is also on the website.

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Frequently Asked Questions

What is Sentry Auto Insurance?

Sentry Auto Insurance is an insurance company that provides coverage for automobiles. They offer a range of policies, including liability coverage, collision coverage, comprehensive coverage, and more.

What types of vehicles does Sentry Auto Insurance cover?

Sentry Auto Insurance covers a variety of vehicles, including cars, trucks, SUVs, motorcycles, and recreational vehicles (RVs). They offer different coverage options depending on the type of vehicle you own.

How can I get a quote from Sentry Auto Insurance?

To get a quote from Sentry Auto Insurance, you can visit their website and fill out an online form with information about yourself and your vehicle. Alternatively, you can call their customer service helpline to speak with an agent and request a quote.

What factors determine the cost of insurance with Sentry Auto Insurance?

Several factors influence the cost of insurance with Sentry Auto Insurance. These factors may include your age, driving record, location, type of vehicle, coverage limits, deductible amount, and more.

Can I customize my auto insurance policy with Sentry?

Yes, Sentry Auto Insurance allows you to customize your policy based on your individual needs. You can select different coverage options, adjust your deductibles, and add optional coverages such as roadside assistance or rental car reimbursement.

How can I file a claim with Sentry Auto Insurance?

If you need to file a claim with Sentry Auto Insurance, you can do so by contacting their claims department. They will guide you through the process and assist you in providing the necessary information and documentation to initiate your claim.

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

Brandon Frady

Licensed Insurance Producer

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Sentry Insurance a Mutual Company

3.69 (5 reviews)
5
July 30, 2018

anti_scrappy

Easy and Affordable!

Reasonable rates for both my husband and I. We chose to go with a broadform insurance so we are covered no matter who's car we are in.
4
March 14, 2018

Charliesauntie

Worth it

Very inexpensive, never had any issues but we also never had any claims to file. agent was easy to work with to set up.
2.5
June 22, 2017

Wisconsinlad1

Too old fashioned

Their helplines are staffed with people who see as if they are from the 19th century. It is difficult to get any relationship with them
3.5
October 25, 2016

Clearsurance-user

Why I like it

The cost is affordable. They answer the phone right away. The name
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