Erie Auto Insurance Review (2023)

Is Erie Insurance Group a Good Choice?

Erie Customer Service and Complaints

The Better Business Bureau gives Erie Insurance an A+ rating. While some reviews were negative, the number of complaints is low compared to how many customers Erie insures. There were just over 100 complaints closed in the last three years, with 30 complaints in the last year.

Overall, Erie insurance’s customer service ranked fairly well despite negative reviews. Keep in mind that it’s not uncommon for companies to have a lot of negative reviews, even if they have good customer service.

To understand an insurer’s ratings, it’s vital to determine the percentage of unhappy customers, as a few disgruntled customers don’t reflect on the company.

Erie Insurance Group Rates

Cost of Erie Auto Insurance

Price is a huge selling point regarding car insurance policies. Erie tends to be one of the cheapest insurance companies, as its rates are below the national average. Take a look at Erie’s rates below.

Remember that Erie’s rates depend on the individual driver’s history, vehicle, and more. The best way to determine how much Erie will cost for you is to get Erie insurance quotes.

Erie’s Rates Vs. Competitors’ Rates

While Erie is cheaper than the national average, that doesn’t mean it’s the cheapest company.

Erie's Rates by Age

Age is a significant factor in determining auto insurance rates. Here's a look at Erie's average annual full coverage rates for adult drivers.

When it comes to teenage drivers, rates are going to be significantly higher than average. That's because Erie, like most auto insurance companies, condsider teenagers high-risk due to their lack of driving experience.

If you look at the rate difference in the two charts above you will see that auto insurance rates tend to go down as you age. But, as drivers enter their senior years, they may see a slight rise in there annual insurance rates.

Erie Auto Insurance Rates by Driving History

Being a safe driver pays off when looking for auto insurance. If you have a DUI, ticket, or at-fault accident on your record you are likely to pay more for auto insurance.

Keepin your driving record clean is a great way to avoid higher auto insurance rates.

Erie Insurance Group Discounts Available

Erie Auto Insurance Discounts 

Discounts can significantly reduce auto insurance costs. Erie auto insurance discounts include:

• Annual payment plan discount. You can earn a discount if you pay your plan in a lump sum instead of monthly payments.

• Car safety equipment discount. You can earn a discount if your vehicle has safety features like anti-lock brakes.

• Multi-car discount. Adding more than one vehicle to your policy will result in cheaper rates. 

• Multi-policy discount. Erie will give you a discount if you sign up for more than one type of policy, such as home and auto.

• Reduced usage discount. Erie discounts your rates if you don’t drive for at least 90 consecutive days, like if you travel abroad.

• Safe driving discount. You can get discounts on your insurance policy if you keep a clean driving record.
• Young driver discount. Young drivers under 21, unmarried, and living with their parents can earn a discount.

Qualifying for as many discounts as possible can help reduce your rates. Erie offers a good selection of discounts, and having a clean driving record will go a long way to reducing rates.

Erie Insurance Group Coverage Options

Auto Insurance Coverages at Erie 

Erie offers several auto insurance coverages besides the minimum liability insurance all drivers must carry. Most drivers with newer cars carry more than the minimum liability insurance to protect their assets fully, and Erie offers additional coverage for customers’ individual needs.

The main auto insurance coverages that Erie insurance offers are:

• Bodily injury liability and property damage liability. If you’re at fault in an accident, bodily injury liability insurance and property damage liability insurance pay for the other parties’ medical and car repair bills, respectively.

• Collision. If you crash into another vehicle or an object, like a fence post, your collision coverage pays for your vehicle repair bills.

• Comprehensive. Comprehensive auto insurance pays for repairs if you crash into an animal or your car gets damaged by weather, vandalism, or theft.

• Personal injury protection. Personal injury protection will help pay for the medical bills if you or your passengers suffer injuries. 
• Uninsured or underinsured motorist. If the driver who hits you doesn’t have enough insurance to cover your bills or has no insurance, uninsured/underinsured motorist coverage pays your bills. 

Erie offers all the basic coverages for drivers to purchase a full or minimum coverage policy.

Erie Add-On Insurance Options 

In addition to the basic coverages offered at Erie, the insurance company also has various add-on coverages for drivers. Keep in mind that these add-on coverages aren’t available in every state.

• Better car replacement. This coverage pays for a car of the same make and model as your totaled car, but the new replacement car will be two years newer. Your current car must be older than two years to qualify for this coverage.

• Erie Auto Plus. This add-on includes multiple perks like a diminishing deductible, transportation expenses, increased coverage limits, waived deductibles, and death benefits.

• New car replacement. If you total your car, new car replacement gives you your car’s true value instead of a depreciated value.

• • Rate lock. Erie will lock your rates with this feature even if you have a claim. 

• Rental car. If your car is in the shop, rental car coverage will provide a car for you until your car is back on the road.

• Rideshare insurance. If you drive for Uber or Lyft, you’ll need rideshare protection from Erie. 
• Roadside assistance. Erie’s roadside assistance helps with numerous issues, from locking yourself out of your car to a dead battery.

Erie has many great insurance coverages, with some designed to save drivers money over time.

Extra Features Included With Insurance Coverages 

Erie has many perks included with basic policies at Erie, such as pet injury coverage and travel expense coverage. Take a look at the full list below.

• Accident forgiveness. If you’ve been an Erie customer for at least three years and are claim-free, Erie will forgive your first accident.

• Diminishing deductible. Erie reduces your deductible every year you go claim-free, up to $500.

• Pet injury protection. Pet injury coverage covers up to $500 per pet and $1,000 total in vet bills if your pet gets injured in a crash.

• Travel expenses. Travel expenses help pay for food and hotel costs if your car breaks down.
• Windshield deductible waiver. Erie will waive your deductible if you choose to get your window repaired rather than replaced.

Erie’s accident forgiveness policy can help drivers save hundreds of dollars if they’re in an accident. Its comprehensive coverage also carries some perks, including glass repair, locksmith services, and personal items coverage.

Auto Plus Package at Erie 

Customers can add Erie’s Auto Plus package to a standard auto insurance policy. It generally costs less than $35 a year, adding only a few pennies to your daily auto insurance rates. The Auto Plus package offers the following perks:

• Death benefit. It provides $10,000 per person killed in a covered accident.
• Diminishing deductible. Erie will reduce your deductible each year you go claims-free.
• Increased coverage limits. Your coverage limits will increase to help cover things like personal items in the car.
• Transportation expenses. Erie will pay for up to 10 days more of transportation expenses after settlement if your car gets totaled.
• Waived deductibles. In some cases, Erie will waive your deductible for covered claims.

For most drivers, adding on the Auto Plus package is worth the price. 

Other Erie Insurance Types 

Erie offers several other insurance types besides auto insurance. To earn bundling discounts, you may want to purchase more than just auto insurance at Erie. Some of the other main types of insurance offered at Erie are:

• ATV, snowmobile, and golf cart insurance
• Boat insurance 
• Business insurance 
• Collector/classic car insurance 
• Condo insurance 
• Home insurance 
• Life insurance 
• Motorcycle insurance 
• Recreational vehicle insurance 
• Renter’s insurance 

Erie provides a full range of insurance options for customers looking to bundle insurance policies at one company.