Old Republic Auto Insurance Review (2021)
A review of Old Republic auto insurance shows that the company sells only commercial auto, and not personal car insurance. Old Republic is among the top 10 commercial insurance companies in the U.S.
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Written by
Leslie Kasperowicz
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Reviewed by
Daniel Walker
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UPDATED: Mar 15, 2021
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Searching for the best auto insurance? This Old Republic auto insurance review will tell you everything you need to know about the company.
If you want to know how to get a commercial auto insurance policy through Old Republic, you’re in luck as they provide a variety of insurance solutions. These include commercial auto, worker’s compensation, and healthcare coverage. The Pennsylvania-based insurer doesn’t have personal auto policies. Whether you need the full details or just the Old Republic auto insurance claims number, we’ve got you covered.
Before diving into this Old Republic auto insurance review, enter your ZIP code in our FREE comparison tool for online auto insurance quotes in your area!
Table of Contents
How Are Old Republic’s Auto Insurance Rates?
Pennsylvania’s law breaks down commercial auto insurance, showing a more complex system than personal auto insurance. Auto insurance providers have to consider all drivers who will be driving vehicles of a commercial business.
Commercial auto insurance is more extensive. More motor vehicles have to be insured, and several drivers have to be added to the business auto insurance policy.
Usually, we’d provide the cost of auto insurance by each state in the country. We’ll explore Old Republic’s place among the best companies for auto insurance in the country. For this section, we’ll talk about direct premiums, loss ratio, and market share.
If you were to get auto insurance, here is a list of average annual rates by the state where this insurer does business.
| States | Average Annual Auto Insurance Rates |
|---|---|
| Iowa | $2,981 |
| Nebraska | $3,284 |
| Illinois | $3,305 |
| North Carolina | $3,393 |
| Wisconsin | $3,606 |
| California | $3,689 |
| Pennsylvania | $4,035 |
| Oklahoma | $4,142 |
| Minnesota | $4,403 |
| Georgia | $4,967 |
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Old Republic auto insurance does not offer personal auto insurance policies. However, if you were to get auto insurance in these states, this is what you could pay per year.
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What is Old Republic’s availability by state?
The corporate office of this insurer is located at 133 Oakland Avenue in Greensburg, PA. There are additional corporate offices serving the markets in the following states:
- California
- Nebraska
- Pennsylvania
- Minnesota
- North Carolina
- Illinois
- Oklahoma
- Georgia
- Iowa
- Wisconsin
The main Pennsylvania office serves customers in Indiana, Pennsylvania, and Ohio. Customers in West Virginia can contact either the Pennsylvania or North Carolina offices for assistance.
North Carolina, Virginia, and Kentucky customers can contact the southeast regional office in Greensboro, North Carolina. Georgia and Tennessee customers can do business at the regional office in Atlanta, Georgia.
Is Old Republic insurance available to businesses in all 50 states? Yes.
According to the NAIC, the company is licensed to do business in all 50 states, U.S. territories, and other locations outside the U.S. In the U.S., however, Old Republic Insurance Company is located in 64 cities across the U.S. Commercial businesses that have Old Republic auto insurance are directed to the nearest Old Republic office.
Although we don’t have the auto insurance rates for Old Republic, we can go far, far away to details that many overlook when considering a commercial auto insurance service.
This video goes into detail about commercial auto insurance.
According to the Joint Committee of Administrative Rules, direct premiums written and direct premiums earned are reports on how well an auto insurance company makes money.
Direct premiums written is the money earned from active insurance policies, while direct premiums earned are new insurance policies.
An example would be an auto insurance company that manages its current customers’ auto insurance policies. Money for new customers goes toward direct premiums written.
When a new customer starts an auto insurance policy with the auto insurance company, their money becomes direct premiums earned.
How much did Old Republic make in direct premiums written and direct premiums earned? Let’s take a look at a data table to see where Old Republic Insurance Company ranks in commercial auto insurance.
| NAIC Rank | Companies | Direct Premiums Written | Direct Premiums Earned |
|---|---|---|---|
| 1 | Progressive | $4,405,316,000 | $3,946,586,000 |
| 2 | Travelers | $2,547,316,000 | $2,417,655,000 |
| 3 | Liberty | $1,778,337,000 | $1,762,369,000 |
| 4 | Nationwide | $1,634,228,000 | $1,646,188,000 |
| 5 | Berkshire Hathaway | $1,514,213,000 | $1,350,691,000 |
| 6 | Old Republic | $1,439,949,000 | $1,379,826,000 |
| 7 | Zurich | $1,370,440,000 | $1,573,934,000 |
| 8 | Auto Owners | $994,866,000 | $929,827,000 |
| 9 | Tokio Marine Holdings | $763,161,000 | $733,634,000 |
| 10 | Chubb Ltd. | $734,860,000 | $707,447,000 |
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According to data from the National Association of Insurance Commissioners (NAIC), Old Republic Insurance Company ranks at number 6 in total commercial auto insurance. It has earned over $1.4 billion in direct premiums written and over $1.3 billion in direct premiums earned.
Old Republic makes a lot of money, but how is the company with customer claims? Auto insurance customers can determine how well a company deals with claims through the loss ratio.
The state law of Michigan says the loss ratio is a factor of an insurance company that shows whether the company pays out more in claims than the money they earn. Let’s examine another table that shows the ranking based on the loss ratio.
| Companies | Loss Ratio |
|---|---|
| Progressive | 59.49% |
| Berkshire Hathaway | 61.43% |
| Auto Owners | 65.21% |
| Old Republic | 66.75% |
| Tokio Marine Holdings | 66.99% |
| Nationwide | 72.80% |
| Travelers | 74.45% |
| Chubb Ltd. | 76.97% |
| Liberty | 79.24% |
| Zurich | 79.73% |
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The percentages represent how much each company spent on claims per $100. For example, Old Republic Insurance Company had a loss ratio of 66.75 percent. Therefore, for every $100 it earned, the company spent $66.75 in claims paid out to its customers.
Finally, let’s talk about market share.
Market share is the percentage a company has in a particular industry.
In this case, we’re looking at the market share of commercial auto insurance companies. Let’s take a look at Old Republic’s market share in the commercial auto insurance industry.
| Companies | Market Share |
|---|---|
| Progressive | 10.86% |
| Travelers | 6.28% |
| Liberty | 4.39% |
| Nationwide | 4.03% |
| Berkshire Hathaway | 3.73% |
| Old Republic | 3.55% |
| Zurich | 3.38% |
| Auto Owners | 2.45% |
| Tokio Marine Holdings | 1.88% |
| Chubb Ltd. | 1.81% |
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Although Old Republic is considered to be a small insurer, it has managed to make it to number six among the commercial auto insurance industry’s strongest insurers.
What Old Republic Auto Insurance Coverages Are Offered?
Old Republic Insurance does not offer individual auto insurance, so customers looking for auto insurance will have to look into other industries for coverage. However, commercial businesses who need to insure their vehicles can use Old Republic Automotive Services.
There are two coverages under Old Republic Automotive Services, and they are Automotive Service Contracts and Guaranteed Asset Protection (GAP). GAP also means guaranteed auto protection.
Since you’re using the commercial auto insurance policy, your assets will likely be the assets you want to protect.
Watch this video on how GAP insurance works.
As for automotive service contracts, Old Republic Automotive Services help businesses get their vehicles serviced through contracts. According to the Federal Trade Commission, an automotive service contract is an agreement to perform or pay for repairs or services.
Does Old Republic have bundling options?
Old Republic Insurance Company has several different companies. It’s uncommon for some commercial businesses to bundle auto insurance, but companies could obtain some sort of renter’s insurance in combination with commercial auto insurance.
Here’s a video that explains the pros and cons of bundling insurance.
Think of all the businesses in your local area that have a lease with retail or commercial. Commercial renter’s insurance for commercial businesses may be available for business. If it’s available, a company could save money on an overall cost of commercial auto insurance.
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What discounts are offered by Old Republic?
Have you ever wondered why businesses with commercial vehicles ask about an applicant’s driving record? Auto insurance providers base auto insurance rates on driving records. If most drivers at a business have good driving records, then the business can save money on auto insurance rates.
Some companies offer something called a group discount or affinity discount, which is a discount to individuals who get an insurance policy at the same insurance company as their employer or fellow employees at the workplace.
What programs are available from Old Republic?
Other than the other companies and services listed on its website, Old Republic Insurance Company doesn’t mention anything about programs offered to customers. Most of its services are specialty lines of insurance.
In addition to commercial auto insurance, Old Republic insurance provides two other insurance products:
- workers compensation
- healthcare insurance
Old Republic Insurance has a dedicated risk control department that helps its clients manage their activities by taking a proactive approach to safety and accident prevention. Customers can email [email protected] to get more information.
All 50 states with standard lines of business such as property, general liability, inland marine, auto, crime, umbrella, and workers’ compensation can receive Old Republic customized products for programs serving specific niches.
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How Easy Is Canceling Your Old Republic Auto Insurance Policy?
When you don’t want to wait until your auto insurance policy expires, you have the right to cancel your auto insurance policy. The timing in which you cancel your auto insurance can determine whether you’ll have a fee or a refund.
This section will explore how you can cancel your auto insurance policy with an insurance company that offers auto insurance.
Is there a cancellation fee?
Some customers of auto insurance have to pay a fee when they cancel their auto insurance. For personal or individual policies, canceling your auto insurance may result in a $25 fee. Some fees are a percentage of an auto insurance rate.
Fees for commercial auto insurance cancellation may cost more due to the number of vehicles listed on the policy. It’s uncommon for a business to cancel during an auto insurance policy, but it’s possible.
Is there a refund?
Did you know that you can get a discount on auto insurance if you prepay for your policy? If this process can save a person money, it should be able to save a business some money, right?
It depends. Businesses can get locked into a contract. Some may prepay for auto insurance policies and other services, but only in their best interest. Therefore, if a business can save money on monthly premiums, it will likely pay commercial auto insurance rates every month.
If the business cancels auto insurance it has paid in full, it could receive a refund.
This can be a sizable loss to an auto insurance company, but it’s the right of the business to cancel and enroll in cheaper commercial auto insurance.
How do you cancel?
Old Republic Insurance Company does not talk about how to cancel a policy on its website. However, there is a general rule on how any person or business can cancel their auto insurance policy.
The best way to cancel an auto insurance policy is to contact your auto insurance provider and tell them you need to cancel your auto insurance policy. The next step involves something in writing, saying that you want to cancel and the day you want your auto insurance policy to end.
When you cancel, be sure to have another auto insurance policy ready to go, especially for a business. Gaps in commercial auto insurance are risky.
You can contact an Old Republic Insurance Company agent at the toll-free number, 1-800-766-5673. Send any cancellation requests to Old Republic’s headquarters in Chicago, Ill. The company’s address is 307 North Michigan Avenue, Chicago, IL 60601
When can I cancel?
Any customer has the right to change his or her mind on a decision about auto insurance. There’s a grace 14-day grace period for some auto insurance companies where an auto insurance policy hasn’t taken effect.
So, it’s ideal to cancel as soon as possible if you want to cancel early. Be sure to have another commercial auto insurance policy waiting to take effect.
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How to make an Old Republic auto insurance claim?
While Old Republic Insurance has detailed information on its website about claims, the claims process, and the importance of communication between the customer and insurance company during a claim, Old Republic Insurance Company commercial auto claims can’t be filed online. Sedgwick manages Old Republic claims, so don’t be alarmed if you see a letter or an e-mail from them.
Customers wondering how to file an auto insurance claim can do so by calling the Old Republic insurance claims phone number or sending an email to [email protected]
Old Republic does not offer instant online auto insurance quotes. Commercial customers are encouraged to contact one of the three regional offices listed on the website, call the toll-free phone number, or email [email protected]
Do you want to compare auto insurance rates to other providers that offer commercial auto insurance? Enter your ZIP code in the free comparison tool to get started.
Old Republic: How Are Its Auto Insurance Ratings?
Old Republic Insurance Company is not accredited by the Better Business Bureau (BBB), although businesses are not required to obtain or seek accreditation from the BBB.
The ratings are based on a variety of factors, including the type of business and whether or not the company honored commitments to the Better Business Bureau.
However, the Old Republic Insurance Company has even better ratings from major financial and credit rating agencies. We’ve provided Old Republic’s ratings in the data below.
| Financial or Credit Rating Agencies | Old Republic Auto Insurance Ratings |
|---|---|
| A.M. Best | A+ |
| Better Business Bureau | A+ |
| Moody's | A2 |
| S&P | A+ |
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Old Republic has maintained a good, stable outlook among financial and credit agencies.
What is The Bottom Line?
Old Republic Auto Insurance is not available for personal auto insurance. Still, for those with their own business or even businesses in general, they can contact them for a commercial auto insurance policy. Since the company is part of a more extensive network of services, you may be able to get a policy at a lower rate if you work with an Old Republic affiliate.
Old Republic Insurance Company is under the much bigger company known as Old Republic International, which does business all over the world. Find out what companies compare to Old Republic auto insurance in your local area by entering your ZIP code in the FREE comparison tool!
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Do You Have More Questions About This Old Republic Auto Insurance Review?
For the last section of the guide, let’s answer a few questions that are commonly asked about Old Republic Insurance Company on Wikipedia and other popular searches across the internet. If you’re looking for information on Old Republic Insurance careers, contact the company directly.
#1 – Where can I get the Old Republic GAP cancellation form?
Old Republic’s Tulsa, Oklahoma location has a GAP Cancellation form, which can be found here.
#2 – Does Old Republic’s guaranteed asset protection insure my commercial vehicles?
Yes. Guaranteed Asset Protection or Guaranteed Auto Protection is one of the coverage Old Republic Insurance Company offers its customers.
#3 – Is there an insured automotive app for insured Old Republic customers?
No. Old Republic’s Commercial Auto Insurance does not have a mobile app. You can access the Old Republic login and other account information on their website.
#4 – Can my business file an Old Republic auto claim if an employee uses their vehicle commercially?
It’s not likely. Old Republic doesn’t insure personal vehicles of employees are supposed to be insured by the employee. Old Republic Insurance Company will only allow you to file a commercial auto claim with vehicles directly connected to your business.
#5 – What is an automotive service warranty under Old Republic?
The Old Republic warranty is part of the automotive service contract. This contract creates a business connection between a business and an auto repair shop in Old Republic’s network. Any repairs or services required are done by the auto repair that has a contract with your business and Old Republic.
Anything that breaks or malfunctions is fixed with no extra cost, hence the name warranty. Ask Old Republic about home warranty. It may work the same.
#6 – Does Old Republic Insurance Company have an MPN?
Yes. Under Old Republic General Insurance Group, there’s a smaller company called Old Republic Contractors Insurance Group (ORCIG) that offers something called Gallagher Bassett Platinum-MPN.
An MPN stands for Medical Provider Network. Gallagher Basset Platinum is a custom carve-out network developed for ORCIG.
Review
Filing a claim with ORAI is a nightmare. I have talked to 3 different people and left a message for a 4th and the only answer I get is in 10 – 15 days the adjuster will make a decision. They will not authorize a rental car until that decision is made.
The person I spoke with said the car is drivable even though both tail lights are broken and the deck lid is smashed in and the rear body panel is smashed and the rear bumper cover is ripped loose.
The woman I spoke with said to just put in new tail lights and drive the car until they were able to make a decision in the 10 – 15 days or pay for a rental and litigate the cost when the adjuster has made a decision.
Too bad 1 is the lowest rating available.
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I am just going this. Save your money!
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Someone hit me this auto insurance such a nightmare. no one to get ahold with.
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Save yourself the trouble and get a lawyer. These people will ignore you and have you wait almost 2 weeks before they tell you anything then have you wait another 2 weeks I more to pay for your car. Then they charge you tax for a vehicle their client totaled which makes no sense because my insurance company said that there should be no tax.
These people are a rip-off. Very dishonest. They don’t even care of you got hurt in the accident or all the days off you have to take from work because you have to be going to the doctor.
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Still waiting for a claims representative to return my call and it has been days. It should not be this difficult to file a claim. The claims service is complete garbage.
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