Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Nov 5, 2020

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Company Details
Address: Prudential Plaza 802
City: Newark
State: NJ
ZIP Code: 07102
Phone Number: 973-802-6000
Website: Link
Year Founded: 1875
AM Best Rating: A+
Company Rating 3 (2 reviews)

When it comes to car insurance coverage, we know there are many companies to choose from. If you’ve been researching insurance options, you’ve probably stumbled across Prudential insurance during your search. This is because Prudential is the largest insurance company in the United States. Because Prudential is so big, it makes sense that many car…

Things To Know

  • Prudential doesn’t sell auto insurance but has an independent subsidiary company, Plymouth Rock, that does
  • Prudential is one of the biggest insurance companies in the U.S. and sells life insurance, annuities, and other financial products
  • Prudential scores well on financial stability, but the company’s customer service ratings are not as high

When it comes to car insurance coverage, we know there are many companies to choose from. If you’ve been researching insurance options, you’ve probably stumbled across Prudential insurance during your search. This is because Prudential is the largest insurance company in the United States.

Because Prudential is so big, it makes sense that many car owners wonder if they can buy Prudential auto insurance policies.

Unfortunately for interested drivers, the answer is no. If you’re here for a Prudential auto insurance review, information on rideshare insurance from Prudential, or other Prudential auto insurance coverage information, we’re sorry to say there is no such thing.

While Prudential does not offer car insurance, it does sell a wide variety of other insurance coverage types. In this guide, we’ll go over Prudential’s policies and history. We’ll also share the best way to contact a Prudential agent, file a claim, and obtain a quote. By the end of this guide, you’ll be an expert in Prudential’s insurance options.

While you can’t get Prudential  auto insurance quotes, if you’d like to compare quotes from various other auto insurance companies in your area, you can enter your ZIP code into our free tool to get started.

Table of Contents

Prudential Insurance

Looking for insurance from Prudential? Does the company sell auto insurance? What about how to file a claim with Prudential Insurance? Keep reading to find the answers to these questions as well as other valuable information about the company.

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Does Prudential sell auto insurance?

Let’s tackle an important question: Does Prudential “do” car insurance? In short, no. Prudential does not sell auto insurance.

The only Prudential auto insurance you can purchase is through a  subsidiary, Plymouth Rock Assurance, located in New Jersey.

Plymouth Rock operates as an independent company. Plymouth Rock auto insurance service is available only to a small population. Aside from Plymouth Rock car insurance, Prudential auto insurance rates aren’t available. If you’re looking for the Prudential auto insurance phone number, you’ll need to reach out to Plymouth Rock instead, which you can do by calling 1-855-993-4470.

Plymouth Rock Auto Insurance Rates

If you are wondering how rates at Plymouth Rock auto insurance stack up, the table below shows the national averages so you can compare:

Average Annual Auto Insurance Rates Based on Age, Gender, and Marital Status
Age, Gender, and Marital StatusAverage Annual Auto Insurance Rates
Married 60-year-old female$2,243/year
Married 60-year-old male$2,308/year
Married 35-year-old male$2,446/year
Married 35-year-old female$2,449/year
Single 25-year-old female$2,703/year
Single 25-year-old male$2,889/year
Single 17-year-old female$7,559/year
Single 17-year-old male$9,028/year
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All activities for car insurance are conducted through Plymouth Rock. Therefore, there is no Prudential auto insurance login, claims phone number, customer service, or any other contact number. And in fact, in most cases, Prudential auto insurance reviews reference Plymouth Rock.

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Prudential Insurance Coverages Offered

If there’s no auto insurance, then what type of insurance does Prudential offer?

Even though there is no general Prudential auto and home insurance, the company does provide several other types. These include:

  • Life insurance for individuals
  • Health insurance for individuals
  • Group insurance for employers

Are Prudential pensions any good?

Although Prudential’s primary business is insurance, the company offers additional financial programs like retirement solutions, annuity programs, financial education, and pension risk transfers for employers. Prudential also offers:

  • Investments
  • Residential real estate
  • Employee benefits
  • Mortgages

Why isn’t Prudential an auto insurance company?

Since its inception, Prudential has focused on providing policyholders with sickness relief, retirement benefits, and financial stability. Although Prudential has since expanded into industries like real estate, the company is sticking with its original tenets.

Prudential has stated that its mission is, “to help our customers achieve financial prosperity and peace of mind.”

Next, let’s talk a little more about Prudential’s products and services.

Does Prudential have agents?

Yes, Prudential does have agents.

If you’re interested in purchasing Prudential insurance or using Prudential’s financial services, you can get in touch with a Prudential financial professional through the company’s website.

Prudential’s “Find a Financial Professional” feature allows you to find a company representative by simply entering your city, state, or ZIP code.

A Prudential insurance agent can help you with processing your Prudential insurance payment, or they can advise you on how to make your payment online. An agent can also tell you about Prudential insurance discounts and indicate how long it takes Prudential to pay out on claims.

Vicki Walia, Prudential’s Chief Talent Officer & Capability Officer, has said this about the Prudential team:

We have a bold purpose to make lives better by solving the financial challenges of our changing world. Achieving our goal means finding and retaining talent who are bright, driven, but most of all, like-minded in their desire to help people solve the challenges that matter the most.

It’s worth noting that Prudential’s customer service may not completely align with Vicki Walia’s statement. Keep reading for more.

What are Prudential’s customer satisfaction and financial ratings?

Prudential has a B- rating from Better Business Bureau (BBB), and BBB’s users have given the company one out of five stars in their Prudential home insurance reviews. Take a look at this table for the details.

Prudential Insurance's Better Business Bureau Statistics
BBB Customer Satisfaction FactorsDetails
BBB RatingB-
Customer Review Rating1/5 stars
Customer Complaint Statistics106 complaints closed in the last three years
BBB Accreditation Not accredited
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As you can see, if you’re considering the pros and cons of Prudential insurance, customer service insurance ratings are definitely something to keep in mind.

However, from the financial perspective, Prudential is in good shape, as they have an A+ rating from A.M. Best, which indicates financial stability both now and in the future.

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How do I file a claim with Prudential?

If you’re interested in purchasing Prudential insurance, you’ll probably want to know how to file a Prudential insurance claim.

Maybe your claim falls under one of the seven most common auto insurance claims (if you’re insured through the Plymouth Rock subsidiary), but even if it doesn’t, you need to know what to do when it’s time to file. Let’s go over that process now.

The claims process at Prudential differs depending on your insurance type. This guide will go over the life insurance claims process since life insurance is one of Prudential’s more common services.

How do I contact Prudential Life Insurance?

There are two ways to file a life insurance claim with Prudential: calling Prudential or filing online.

The first method is straightforward. To file a claim, you can simply call the Prudential insurance claims phone number at 1-855-277-8061. Representatives are available to speak to policyholders at the Prudential Insurance contact number Monday through Friday from 8 a.m. to 6 p.m. EST.

You can also file a life insurance claim online through Prudential’s website. Prudential’s claim form takes five-to-seven minutes to complete and requires the following information:

  • Policy and Social Security numbers
  • Name of insured
  • Date of birth
  • Date of death
  • Funeral home name and phone number

This form is easy to fill out if you use your Prudential car insurance login information. Once you’ve submitted your claim, a Prudential representative will be in touch about any additional forms needed to approve your claim.

The online form is not available to you if:

  • The deceased lived or died outside of the United States
  • A beneficiary currently lives outside of the United States
  • A beneficiary lives in, or the deceased resided in one of the following states: Kentucky, Minnesota, New Hampshire, New Jersey, Oklahoma, or Rhode Island

If this applies to you, file a claim using Prudential’s claims phone number.

How do I get a quote from Prudential?

If you’d like to get a Prudential insurance quote, you can do so on Prudential’s website. You can’t get a Prudential auto insurance quote, but you can quote other policies.

To get an insurance quote from Prudential, you’ll have to provide information like:

  • Your name
  • Your age
  • Your country of residence
  • Your preferred coverage options
  • Your lifestyle choices
  • Your contact details

You can also obtain a quote by speaking with your local Prudential advisor. Because of COVID-19, Prudential is currently offering video chat consultations.

How do I cancel my Prudential Policy?

In most cases, you should be able to cancel your policy by contacting your insurance agent and informing them of your decision. They will be able to walk you through the process, let you know if you owe any fees or other costs resulting from the cancelation, etc.

Where is Prudential located?

Prudential’s headquarters are in Newark, New Jersey. However, Prudential’s insurance and financial programs are available throughout the United States.

Prudential is also a global company with availability in South America, Asia, Europe, the Middle East, and Africa. Take a look at this Prudential insurance commercial, which aired in Hong Kong in 2019.

We bet you’re wondering: Where can I find Prudential insurance near me?

You can find Prudential services near you by using Prudential’s website.

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Prudential Insurance Basics and Company History

How did Prudential come to be the company it is today? Is Prudential a good insurance company? Let’s take a quick look at their history.

Prudential was founded in 1875 by John F. Dryden in Newark, New Jersey, and its headquarters remain there to this day. At the time of its founding, Prudential was called The Widows and Orphans Friendly Society.

The company settled on its current name in 1877. During its early days, Prudential sold industrial insurance and life insurance to low-income Americans.

Prudential quickly became a major innovator in the life insurance industry. By 1905, Prudential had 6.49 million policies and $102.38 million in assets. Over the next century, Prudential expanded its offerings to mortgage policies, residential real estate, and other programs.

So, who owns Prudential insurance? Prudential is a joint-stock company.

According to Nortwestern University’s Kellogg School of Management, that means the company’s stock can be bought and sold by shareholders. Today, Prudential is traded on the New York Stock Exchange.

Is Prudential a good stock to buy? In 2006, the federal government issued $600 million in monetary sanctions against Prudential because of market timing misconduct. This one of the reasons why Prudential stock is going down.

Prudential’s current CEO is Charles F. Lowrey, who took over Prudential Insurance in 2019. Currently, Prudential ranks at number 50 on the Fortune 500.

Now that you know all the basic information about Prudential you can ask yourself: Is Prudential a good insurance company for me?

If you’d still like to purchase car insurance, you may have questions. What is the cheapest car insurance on the market? Where should I try to buy cheap auto insurance? What are the best auto insurance companies?

You can find the perfect fit for you by comparing different car insurance companies’ insurance policies, like those offered by Progressive auto insurance, Liberty Mutual car insurance, and State Farm car insurance. One way to do this is to use the free tool on this page.

Frequently Asked Questions: Prudential Auto Insurance Review

While you won’t be able to get Prudential auto insurance quotes since the company doesn’t offer auto insurance directly if you still have questions about Prudential Insurance, read through the final section of this review for frequently asked questions.

You can also click the logo at the top left-hand corner of this webpage to browse our other articles, guides, and reviews.

#1 – How long does Prudential take to payout?

That would depend on your claim. All claims have different payout timelines.

#2 – How can I access my Prudential login?

Go to the Prudential website and navigate to the account login options webpage. From there, you should be able to log in.

#3 – Where can you find Prudential Careers?

At the bottom right-hand corner of the Prudential webpage, click on careers to access Prudential career options.

#4 – What is Prudential Brokerage?

Prudential Brokerage is an IRA retirement program.

#5 – Can I withdraw my money from my Prudential retirement IRA?

Check with your Prudential Brokerage agent to see when and how you can withdraw money from your IRA.

#5 – How can I ask for a Prudential Life Insurance Policy Search?

To request a Prudential life policy search, contact a Prudential agent, or call the company’s Customer Service Center at 1-800-778-2255.

Before you leave our Prudential auto insurance review, enter your ZIP code in our free tool to get auto insurance quotes from various companies in the industry so you can start comparing rates today.