Mercer Auto Insurance Review (2025)

Mercer is a small insurance company that underwrites for United Fire & Casualty Group. Getting a Mercer auto insurance policy online can be quick and easy, but how much is a Mercer auto insurance policy? And what are the characteristics of an auto insurance policy? Is Mercer one of the best auto insurance companies?

We’ll go over that and more in this small company review.

If you want to skip the Mercer auto insurance review and shop for auto insurance right now, enter your ZIP code to start comparing auto insurance rates from different companies in your local area.

What You Should Know About Mercer

Auto insurance companies are judged by their financial strength and credibility. Financial strength and credit agencies across the world provide ratings to show how well an insurance company is doing.

Since Mercer Insurance Company is under UFG Insurance, they share the same ratings. We found three of UFG Insurance ratings and placed them within this table.

Mercer (UFG Insurance) Auto Insurance Corporate Ratings

Under A.M. Best, UFG Insurance has an “A” rating. The “A” rating is an excellent rating from A.M. Best, which means the company has a superior ability to meet the obligations of its customers while earning premiums.

The Better Business Bureau (BBB) rating for UFG Insurance is “A+”. This is the highest rating on BBB.

The NAIC Complaint Index tells us the number of complaints within a year from an insurance company. The NAIC reports that Mercer Insurance Company had zero complaints, although there are customer complaints across the web.

Mercer Insurance Coverage Options

Since Mercer auto insurance is under United Fire & Casualty Group Insurance (UFG Insurance), your auto insurance options will be under UFG insurance.

According to UFG insurance, auto insurance customers will have access to basic auto insurance coverages and other options that most big auto insurance companies offer. Since liability insurance coverage is the minimum requirement for all states, you can expect Mercer auto insurance to provide it.

What are the recommended auto insurance coverage levels? Typical minimum auto insurance coverage is around 25/50/25 for bodily injury and property coverage.

According to the Insurance Information Institute, all states have a set of minimum requirements for auto insurance. Here is a table that lays out some of the different requirements necessitated by different states.

Auto Insurance Minimum Requirements in States Served by Mercer Auto Insurance

The coverage rule represents your coverage limits. For example, a 50/100/50 coverage rule means $50,000 for one person per accident, $100,000 for multiple people per accident, and $50,000 for property damage per accident. BI and PD Liab is abbreviated for bodily injury and property damage liability, the two factors that make up liability coverage.

However, some states have PIP, UM, and UIM automatically attached to minimum requirements. Personal injury protection (PIP) pays for bodily injury and personal injury regardless of who is at fault. PIP is an extensive coverage that pays for lost wages, child care costs, and other fees after an accident.

Watch this video for more information on PIP.

Uninsured/underinsured motorist coverage (UM/UIM) pays for injuries and damages if you’re in an accident with a driver that either doesn’t have auto insurance or doesn’t have enough on their coverage limit to cover the cost of injuries and damages.

Collision and comprehensive aren’t listed on the website, but the “other options” that the UFG Insurance website mentions may refer to collision and comprehensive coverage.

What is the difference between collision and comprehensive auto insurance? Collision covers you in an accident with a car or object. Comprehensive protects you from damage unrelated to driving.

The following table compares the average annual rates for liability, collision, and comprehensive coverages with the countrywide average.

Average Annual Auto Insurance Rates by Coverage in States Served by Mercer Auto Insurance

New Jersey remains the most expensive when we look at the annual auto insurance rates. Although Massachusetts previously had the cheapest average annual rate by state, it’s not the cheapest when you consider each coverage.

Keep in mind that these are base rates. Insurance rates change based on the information you provide to your auto insurance company.

Mercer auto insurance policies come also come with 24-hour roadside assistance. The UFG Insurance website calls the service RoadAssist 24/7.

Start comparing auto insurance rates in your local area by entering your ZIP code in the FREE comparison below.

What are Mercer’s auto insurance bundling options?

Bundling your auto insurance to another service within the company can save you money. Mercer happens to have home insurance, motorcycle insurance, and umbrella insurance.

Umbrella insurance under UFG provides up to $5 million in extra liability protection from losses and events that auto and life insurance won’t cover. This may be helpful for those who also are self-employed.

Here is a video that explains the pros and cons to bundling insurance.

You can save money by bundling insurance options, but try to weigh out your options. You may be able to find cheaper rates with other companies.

Mercer Insurance Rates Breakdown

Mercer doesn’t list any auto insurance rates on their website or United Fire & Casualty’s website. However, United Fire & Casualty Group does have a place where you can enter your ZIP code to generate a quote.

What is the auto insurance average for monthly costs? The average auto insurance monthly cost in the U.S. is $79.58.

Entering your personal information will help generate an accurate auto insurance rate. There are multiple factors that play into coverage rates, so it’s important to personalize the quote process to make sure you get the savings that you need.

What is Mercer’s auto insurance availability by state?

The National Association of Insurance Commissioners (NAIC) has a code for all insurance companies in their database. We found Mercer’s NAIC code, which shows the states where the company does business. Although it’s based in Cedar Spring, IA, the company is only available in five states: Massachusetts, New Jersey, New York, Ohio, and Pennsylvania.

The following table displays coverage rates for Mercer Insurance Company in each of the five states that it operates.

Average Auto Insurance Rates in States Served by Mercer Auto Insurance

Each average annual rate is a composite of auto insurance rates from companies in each state. The most expensive state for coverage is New Jersey and the cheapest is Massachusetts.

These are general auto insurance rates that could be different after you complete the quote process on the United Fire & Casualty website.

Mercer Discounts Available

Mercer does offer car insurance discounts but doesn’t list them. The best way to know what discounts are available is to contact an agent for affordable Mercer auto insurance.

The most common discounts are student, good credit, and clean driving record discounts, which we will briefly discuss.

Auto Insurance Student Discounts

Young drivers have the most expensive auto insurance because they are known as high-risk drivers. Here are the average annual rates based on drivers’ ages. These rates are composite rates of major auto insurance companies in the country.

The composite rate is the sum of auto insurance rates from major auto insurance companies divided by the number of companies included in the major auto insurance company list, which happens to be the best auto insurance companies in the U.S.

The average annual rate for a 17-year-old driver can be rather expensive. All other age groups pay significantly less than teen drivers. You can curb expensive auto insurance rates for young drivers by taking advantage of eligible discounts.

The following video from CBS News explains about how to insure teens.

Given that young drivers are often students, auto insurance companies may offer discounts based on a student’s performance. If your child is a student with a 3.0 GPA or better, you may eligible for a good student discount.

Students who are at least 100 miles away from home are eligible for a distant student discount. Young drivers who have undergone a defensive driving course will also save more money.

Auto Insurance Discount for Good Credit

Maintaining good credit generates much cheaper auto insurance. According to Experian, your credit history is a correlation to risk. Auto insurance companies agree and issue rates based on your credit. Let’s take a look at best auto insurance companies based on credit.

The composite rates show that auto insurance customers with good credit pay the least for auto insurance while those with fair and poor credit pay more.

Auto Insurance Discount for a Clean Driving Record

A clean driving record discount is sometimes known as defensive driver discount. This essentially says that you’ve minimized your incidents on the road. A clean driving record shows the auto insurance company you’re not an at-risk driver. The following table explores auto insurance rates based on driving records.

Drivers with clean driving records pay the least for auto insurance per year, whereas a traffic violation or accident can greatly increase your auto insurance rates.

When you’re eligible for more than one discount, your auto insurance will decrease significantly, saving you hundreds of dollars.

What programs are available from Mercer Insurance Compay?

We don’t know if Mercer Insurance Company or UFG Insurance carries accident forgiveness or usage-based insurance, but they do offer Identity Management.

Identity Managment is an identity monitoring service that alerts you when someone is using your identity.

The UFG website details their identity monitoring process. Identity monitoring service has become more prevalent recently due to data breaches at different companies. It may a good idea to look into this option, as it can save you money on your Mercer auto insurance quote.

Find out how you can money on your auto insurance policy by entering your ZIP code in the FREE comparison tool below.

Canceling Your Mercer Auto Insurance Policy

Although most small companies are hard to reach over the internet or on the phone, Mercer Insurance Company allows you to contact a representative 24 hours per day, 7 days per week. Therefore, canceling your policy with Mercer should be convenient. Before you decide to cancel your auto insurance policy, here are some important questions to consider.

Is there a cancellation fee?

Some auto insurance companies will issue a fee when you cancel your auto insurance policy before the end of the policy date. Cancellation fees can be $25 to $50, or 10 percent of the remaining auto insurance policy. This is known as a short rate fee.

Can you get a refund from an auto insurance policy?

You can receive a refund from your auto insurance policy if you’ve paid your policy in full. Although some of the general rates we talked about are extremely expensive, discounts can decrease these auto insurance rates to affordable rates for the year.

You may be entitled to a full refund if you’ve paid the auto insurance for the year. However, using a month or more of auto insurance won’t return 100 percent of your refund. Instead, you’ll receive a refund for the months where insurance wasn’t used.

How do I cancel my auto insurance policy?

Call your auto insurance company and tell them you want to cancel. UFG Insurance also allows you send cancellation requests to customer service via e-mail. Some auto insurance companies will request your auto insurance cancellation in a letter.

If you decide to send your cancellation in writing, be sure the auto insurance cancellation letter is sent as certified mail.

Can you cancel your auto insurance policy at any time?

As a customer, you have to right to cancel your auto insurance policy at any time for any reason. However, it’s not in your best interest to cancel your policy due to nonpayment.

The best way to cancel your auto insurance policy is by setting a date. Ideally, you want to cancel your auto insurance 15 to 60 days after you announce that you want to cancel. This will give you time to find another auto insurance company or change your mind.

If you need to find an auto insurance company in your local area, enter your ZIP code in the FREE comparison tool.

How to Make a Mercer Auto Insurance Claim

All Mercer Insurance Company auto claims are made through the UFG Insurance website and phone number. You can also make an auto insurance claim in person.

To make a Mercer auto insurance claim over the phone, contact UFG Insurance customer service at 1-800-343-9131. You can e-mail them at [email protected].

In addition to phone and e-mail, UFG Insurance has an online form in which you can make an auto insurance claim.