Citizens Auto Insurance Review (2023)
Citizens auto insurance is not sold directly, but customers can buy car insurance through its parent company, The Hanover. Citizens does offer home and business insurance policies.
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UPDATED: Sep 26, 2022
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Sep 26, 2022
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Citizens auto insurance
Average monthly rate for good drivers:
N/AA.M. Best rating:
AComplaint level:
LowPros
- Citizens does offer personal property insurance, commercial property insurance, and casualty insurance
Cons
- Citizens auto insurance is not available
The Bottom Line
Citizens Insurance — short for Citizens Insurance Company of America — was founded in 1915. It’s a subsidiary of The Hanover Insurance Group. Based in Worcester, Massachusetts, Hanover is one of the top 25 providers of property and casualty insurance in the United States. The company was founded in 1852 and its current CEO is John Roche.
Unlike Citizens, Hanover does provide auto insurance. This can lead to some confusion, so let’s get one thing straight: If you’ve purchased auto insurance through this company, you’ve purchased it with Hanover auto insurance, not Citizens.
Citizens’ parent company, the Hanover Insurance Group, is based in Worcester, Massachusetts. Hanover home insurance is available throughout the United States.
Unfortunately for drivers looking for a new policy, there is no such thing as Citizens auto insurance. Citizens is not an auto insurance company, which means there are no Citizens auto insurance rental car coverage, no Citizens auto insurance roadside assistance, and no Citizens auto insurance rebates.
Citizens is based in Howell, Michigan, and it primarily provides insurance to policyholders in the Midwest. It’s possible, therefore, that customers closer to the coast may have never heard of Citizens Insurance. Grand Rapids, MI, for example, is a popular location for Citizens.
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The Hanover Insurance Group vs. Competitors
While Citizens received a rating of A+ from Better Business Bureau (BBB), Citizens policyholders have given the company a rating of two out of five stars on BBB. So, how good is Citizens insurance? It depends on who you ask.
Frequently Asked Questions
#1 – Which banks offer auto insurance?
Do banks offer auto insurance? While it isn’t common for banks to offer auto insurance, banks often require you to have auto insurance before they approve your loan.
#2 – What is the medical portion of my Hanover auto insurance?
When you purchase auto insurance through Hanover, one of your policy’s major components is medical coverage. This coverage compensates you for medical bills and fees related to an incident with your insured vehicle.
#3 – Who owns Hanover Insurance Company?
Hanover Insurance Company is owned by a holding company, Hanover Insurance Group, Inc.
Free Auto Insurance Comparison
Enter your ZIP code below to view companies that have cheap auto insurance rates.
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
Adik
Bad customer Seevce
Charlton_insurance
Auto and home Insurance purchase
David_1688
Great company, great services.
Chuck_Truza_
Fast, Professional Service
ccstangle
Happy with auto insurance policy
Oldgoldwinger
When all prices were in, I went with Hanover Ins. Group .
JacksonDad
Great Customer Service
14for14
Trustworthy
John_W
I have nothing to complain about.
Dustin34
Outstanding company!