Tesla Auto Insurance Review (2024)

The Tesla insurance company offers specialized EV coverage for Tesla drivers, averaging $150/mo. It also bases Tesla auto insurance rates on driving behavior, which could benefit good drivers. Our Tesla auto insurance review will overview everything from coverage options to Tesla insurance reviews from customers.

UPDATED: Aug 17, 2024Fact Checked

Daniel S. Young

Insurance Content Managing Editor

Daniel S. Young began his professional career as chief editor of The Chanticleer, a Jacksonville State University newspaper. He also contributed to The Anniston Star, a local newspaper in Alabama. Daniel holds a BA in Communication and is pursuing an MA in Journalism & Media Studies at the University of Alabama. With a strong desire to help others protect their investments, Daniel has writt...

Insurance Content Managing Editor

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Aug 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Aug 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Aug 17, 2024Fact Checked
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Tesla Insurance

Average Monthly Rate For Good Drivers

$114

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Tesla has 20-30% lower rates than other insurers
  • The company has gained more market share in the previous year
  • They have a mission to help out the environment

Cons

  • They are very, very expensive
  • Its policies are only available to Tesla owners in California
  • Tesla has faced hundreds of millions of dollars in losses
Tesla is known for everything from electric cars to solar panels, and that little bit about over-promising and under-delivering. It is an organization full of programmers and innovators, but even its latest move raised eyebrows. But, insurance? Underwritten by State National Insurance Company, Tesla Insurance offers insurance plans for customers who have Teslas. Those insurance plans are supposed to be 20 to 30 percent lower than rates with other companies. Strap yourself in. Let's learn about this program in this Tesla auto insurance review. Ready to compare rates? Try our FREE online tool.  

Tesla auto insurance offers competitive coverage to drivers with Teslas, costing around $150/mo. The company also advertises that it cuts rates by 20% to 30% compared to the best auto insurance companies. Since the company bases its rates on driving habits, good drivers can expect to save on Tesla insurance coverage.

Read More: How to Get a Good Driver Auto Insurance Discount

Fortunately, if you’re wondering, “Who underwrites Tesla insurance?” the answer is State National, which has an excellent financial rating of A from A.M. Best. However, some Tesla insurance complaints say the company doesn’t have the greatest customer service.

Our Tesla auto insurance review will overview customer satisfaction with Tesla insurance services and explain what coverages you can get, helping answer the question, “Is Tesla insurance good?” Enter your ZIP code into our free tool above to instantly compare your Tesla insurance quote against top competitors.

What You Should Know About Tesla Insurance

Ratings are important. It’s why we have the New York Times Best Seller list, People’s Most Beautiful list and Navigant Research’s autonomous vehicle companies list.

There is no doubt that Tesla has grown tremendously in the past few years in terms of overall revenue. But that doesn’t necessarily mean the company’s financial outlook is strong. And if you’re looking to buy insurance from them, you will want to know if it’s a financially strong company.

The Tesla insurance rating reflects the overall evaluation of the company’s insurance services in terms of pricing, coverage options, and customer satisfaction. That’s what we’ve got here — a mix of financial ratings and customer satisfaction ratings. So that you, as a current or potential buyer, know what your peers think of it.

We’re on stretch one. Let’s give it some gas.

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Tesla Auto Insurance Rates: Comparing by Age and Gender

Check out the table below to see how much Tesla charges for coverage and find the average car insurance rates by age and gender.

Tesla Auto Insurance Monthly Rates by Driving Record

Age & GenderClean RecordSpeeding TicketAt-Fault AccidentDUI/DWI
16-Year-Old Female$300$400$500$600
16-Year-Old Male$350$450$550$650
20-Year-Old Female$275$375$475$575
20-Year-Old Male$300$400$500$600
25-Year-Old Female$200$300$400$500
25-Year-Old Male$225$325$425$525
35-Year-Old Female$170$270$370$470
35-Year-Old Male$175$275$375$475
45-Year-Old Female$145$245$345$445
45-Year-Old Male$150$250$350$450
55-Year-Old Female$135$235$335$435
55-Year-Old Male$140$240$340$440
65-Year-Old Female$125$225$325$425
65-Year-Old Male$130$230$330$430

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As you can see, the average 16-year-old male car insurance cost is $175 a month for minimum coverage and over $600 a month for full coverage. Fortunately, those rates drop steadily as the driver ages and gets more experience behind the wheel. In fact, the average car insurance cost for a 35-year-old male averages $175 a month for full coverage.

Comparing Tesla Car Insurance Rates by Coverage Level

Now, let’s evaluate how much you could pay for Tesla coverage from top competitors by coverage level:

Tesla vs Competitors: Auto Insurance Monthly Rates

Insurance CompanyCoverage LevelTesla RateAverage RatePrice Increase
AllstateHigh$395$316$79
AllstateMedium$381$305$76
AllstateLow$357$286$71
FarmersHigh$442$354$88
FarmersMedium$420$336$84
FarmersLow$388$310$78
GeicoHigh$261$208$52
GeicoMedium$243$195$49
GeicoLow$218$174$44
Liberty MutualHigh$268$215$54
Liberty MutualMedium$255$204$51
Liberty MutualLow$235$188$47
NationwideHigh$421$336$84
NationwideMedium$395$316$79
NationwideLow$348$279$70
ProgressiveHigh$255$204$51
ProgressiveMedium$245$196$49
ProgressiveLow$213$170$43
State FarmHigh$378$303$76
State FarmMedium$356$285$71
State FarmLow$316$253$63
TravelersHigh$307$246$61
TravelersMedium$287$229$57
TravelersLow$244$195$49
USAAHigh$241$193$48
USAAMedium$229$183$46
USAALow$204$163$41

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Auto insurance coverage levels can range for numerous reasons.

The first is the number of coverages you have. Your coverage level is higher if you have liability on top of comprehensive and collision.

The second is the limits on your coverage. For instance, your coverage levels will be higher if you have a $50,000 bodily liability limit versus a $30,000 bodily liability limit.

It is unknown what coverage limits Tesla will offer, but it will at least be 15/30/5. Those are the minimum liability auto insurance coverages required in California.

  • $15,000 for bodily injury or death per person
  • $30,000 for total bodily injury or death per accident
  • $5,000 for property damage per accident

Savings for Tesla Insurance range from $490 to $1,060 based on its 20% discount.

Tesla: How to Get a Quote Online

So, you’ve decided you’re interested in Tesla auto insurance quotes. There are a couple of options.

  • You can log in and get a quote online if you have an account.
  • If you don’t have an account, call the Tesla insurance phone number: 1-844-34-TESLA (1-844-348-3772).

Tesla How to File a Claim

Tesla doesn’t have in-person agents or physical agencies, so you’ll deal directly with the company.

Easy enough, right? But most importantly, you will want to compare rates, so you know you’re getting the best auto insurance rates.

Entering your info on multiple company websites is time-consuming, but we make it easy.

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Average Cost of Tesla Insurance by Model

Expect to pay between $1,900 and $3,000 annually to insure your Tesla.

  • Model 3: $159
  • Model X: $206
  • Model S: $247

As you can see, the Tesla Model 3 averages the least cost at under $2,000 annually, and the Model S averages over $3,000.

Tesla Web

Tesla APP

This comprehensive table breaks down the auto insurance expenses for Tesla’s Model 3 and Model Y, providing insights into cost differentials between the two models.

Tesla by Model: Learn More
Tesla Model 3
Tesla Model Y

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While Tesla insurance rates by model vary, you won’t know exactly what you’ll pay until you compare quotes.

Better Business Bureau

The Better Business Bureau (BBB) is an organization that ranks businesses through numerous factors.

The rating methodology for businesses includes resolving customer complaints, any legal action filed against the business, and any advertising issues known.

BBB gives Tesla an A+.

Customers are somewhat mixed about Tesla, giving it a 3.1 out of five stars out of 96 reviews. There were 1,200 complaints closed in the past three years, which is more than GM, Ford, or Toyota.

Moody’s Rating

Moody’s is considered one of the big three financial rating agencies in the United States. It issues credit ratings, economic outlook ratings, and overall financial strength ratings.

Moody’s gives Tesla a B3 rating. What does this mean? According to Moody’s methodology, “obligations rated B are considered speculative and are subject to high credit risk.” A 3 is the lowest sub-rating in the B category.

This B3 rating is for Tesla’s long-term global outlook, based on evaluating credit levels and the amount of revenue coming in. The company is considered stable and not on watch.

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S&P Rating

Standard and Poor’s (S&P) is also considered a big three financial rating agency in the United States. Like Moody’s, it issues credit ratings, economic outlook ratings, and overall financial strength ratings.

S&P gives Tesla a B- rating. This means, according to S&P’s methodology, that Tesla is at a higher risk of nonpayment than those with a BB or above.

It can still meet its financial obligations but may have trouble under adverse economic conditions.

The S&P wrote in May, when it upgraded Tesla’s ratings, “The negative outlook reflects risks related to weaker than expected demand, ongoing profitability challenges, and the company’s lack of free cash flow over the next 12-24 months.”

It added that the company’s financial position might be unsustainable due to these factors and Tesla’s rising financial commitments.

Consumer Reports

Consumer Reports (CR) is an organization that allows consumers to rate their satisfaction with a company. It also rates products, such as mattresses, vacuum cleaners, and cars.

CR has not been positive about Tesla’s vehicles. The highest-rated vehicle is the 2019 Model S (78 out of 100), while the lowest is the 2019 Model X (just a 55).

However, despite the low CR ratings for Tesla’s vehicles, Tesla’s customers are satisfied, coming in at the top of all car manufacturers. Its customer satisfaction rating is 89 out of 100.

Read More: Best Tesla Model X Auto Insurance

Consumer Affairs

Consumer Affairs is a bit like CR without product reviews. Instead, it is a site where customers can rate a company and leave reviews.

Consumers had mixed feelings about Tesla, giving it 3.2 out of five stars from 328 reviews. Some of these complaints concerned customer service or the repair process. The purchase process was lauded by some.

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Tesla History

Tesla was founded in 2003, in honor of Nikola Tesla, who, along with Edison, was one of the two most impactful inventors of the late 19th century.

Its goal to supply American households with affordable, quality electric cars was simple in theory but difficult in execution.

Still, it attracted investor after investor, with current CEO Elon Musk supplying money each round. Today, the name is synonymous with electric cars and innovation. Flash and glam and great car release nights.

But we know you might care more about a company than its products. How it treats its employees, what it does in the community, and even its position for the future can all play a role in whether you sign up for them or not. How does Tesla measure up in these regards?

We’re heading into stretch two.

Tesla Market Share

There are two components to Tesla’s market share. The first is the geographic area, such as California, the United States, or global. The second is between the electric vehicle (EV) market and the whole automotive market.

When it comes to the first, Tesla’s market shares are fairly small.

In California, Bloomberg reports that Tesla’s market share for all automobiles is 4.2%. In the U.S., that number is around 2%, according to Statista.

And while it’s tough to gauge its market share worldwide, The Driven reports that Tesla tripled its market share in Europe in the first half of 2019 from .16% to .54%.

The reason for the rise is the Model 3 electric sedan, which, when released, became a bestseller in 2018. Due in large part to it, California’s EV market share rose above 5% for the first time.

This car has also helped Tesla further dominate the U.S. EV market, with 60% of all EV purchases in the first quarter of 2019 being a Tesla 3. That contributed to an overall EV market share of 50%.

What does this mean for insurance? As we’ll see, Tesla’s insurance only applies to Tesla owners, meaning that the larger its market share, the more potential customers it has.

Tesla’s Position for the Future

Tesla’s future seems bright and uncertain, a strange mix for a company currently dominating market share in an upcoming industry segment.

Tesla Awards

Year of AwardAward
2019Top Regarded Companies (#30)
2018Best Employers for New Grads (#89)
2018Growth Champions (#31)
2018World's Most Innovative Companies (#4)

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While it generates roughly $5 billion in revenue each quarter, it scales up its production often dramatically, causing it to lurch into an uncomfortable financial position.

Moody’s and Standard and Poor’s rate Tesla in the middle tier. This means it has a higher chance of not meeting credit obligations (paying back debt) than other, more highly-rated companies.

Standard and Poor’s actually rated its outlook as negative.

But there’s always the flip side. It dominates an upcoming market segment in electric vehicles, has the brand name to get people’s attention, and soon will be producing vehicles that appeal to middle-class workers.

This should all increase its revenue and market share significantly, especially if taxpayers are continuously rewarded for buying electric vehicles and the market shifts in that direction.

And then there is the insurance angle, which is why we’re here today. Tesla’s insurance is just for Tesla owners, meaning that the more it grows in market share, the more customers it might have.

Tesla’s Online Presence

Tesla has four social media outlets that post videos, images, and more.

  • YouTube
  • Facebook
  • Twitter
  • Instagram

Each has hundreds of thousands, if not over a million, followers.

Tesla in the Community

Corporate stewardship arises from the understanding that a company cannot exist as a separate entity from a community, a neighborhood, a city, a country, or the world. As such, a company is responsible for acting for the betterment of those communities, whether socially, economically, or through environmental issues.

Tesla doesn’t have publicized work in the community. Istead, the company focuses on stewardship with a particular angle that aligns with its products and mission.

Tesla puts a strong focus on environmental stewardship, improving the quality of our energy sources and reducing our dependence on fuels that harm the environment.

To this end, its work in places like Samoa, Kauai, and Europe aims to reduce dependence on fossil fuels and create energy that relies on natural sources or those that reduce overall energy consumption.

Tesla’s Employees

We know commercials and corporate stewardship are important, but another part is also. How Tesla treats its employees can be seen as a reflection of the company’s priorities.

Its employees are not necessarily positive about Tesla, though its ratings on Indeed are similar to those from major insurance companies like Allstate and Farmers.

Their qualms, including a brutal work schedule and some insecurity about their jobs, have been covered in detail by some outlets. On the other end of the ratings are the pay and benefits, the top-rated category.

Tesla Indeed Ratings

CategoryResult
Overall Rating3.5
Work-Life Balance2.9
Pay & Benefits3.7
Job Security & Advancement2.9
Management3
Culture3.3

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Reviewers on PayScale noted that the job is highly stressful, which may align with the work hours and insecurity of their jobs. Job satisfaction is good, however.

Tesla Payscale Ratings

CategoryResult
Job Satisfaction3.7
Highly Stressful82%

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Reviewers on Glassdoor are slightly less positive about Tesla than on Indeed and PayScale. Just about half would recommend Tesla to a friend, though 65% approve of Elon Musk.

Tesla Glassdoor Ratings

CategoryResult
Rating3.3
Recommend to a Friend51%
Approve of CEO65%

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Generally, it’s a mixed bag, with workers reporting high-stress levels and a poor work-life balance but also high pay and good benefits. It also has average to good overall ratings.

Tesla is one of the rare companies where people might buy into the culture and the mission to an unusual extent, working more hours as a result.

Combine that with Elon Musk’s ethos and example as a CEO, and it may come as no surprise that there is a mixed bag of ratings and reviews, as employees have differing views.

To many, Tesla is controversial. That extends to its company culture and the demands it may place on employees.

Canceling Your Policy with Tesla

There is no information available about how to cancel a Tesla insurance policy. However, some general guidelines help a cancellation process go smoothly.

  • First, a prorated refund is generally if the customer cancels before their policy is up.
  • Second, cancellation fees can vary. Often it depends if you’re canceling well before your policy is supposed to end.

There are a couple of problem areas to watch out for.

Don’t cancel your policy before having another in place. If you cancel without having another in place, your DMV might ask you to surrender your plates and tags.

Don’t just stop paying your policy and hope it will be canceled. If you do so, you might be charged for the grace period. Or, even worse, you’ll continue to be charged for the overall policy.

Each company has its own steps to cancel. Often, you need to talk to your agent first. The company usually needs your termination request in writing.

Finally, have a specific cancellation date in mind. Ensure your new and old policies overlap by at least a couple of days.

Generally, you can cancel your policy anytime.

Tesla Insurance Coverage Options

It is unknown which coverages Tesla will offer, as it has none listed on its website. However, there are some typical coverages that companies offer.

Six are personal auto coverages.

Types of Personal Auto Coverage

CoveragePurposeWhen You Need It
Bodily Injury LiabilityWill pay for the other drivers' medical bills/loss of income in an accident you causedWhen the 25-year-old rock star you hit has broken his strumming hand
Property Damage LiabilityWill pay for the damage to the property in an accident you causedWhen the policeman insists you pay for hitting his vehicle
Personal Injury ProtectionPays for your medical bills/loss of income after an accidentWhen someone T-bones you and you get a strained neck
Uninsured MotoristHelps you when you are in an accident with a driver who's uninsuredBecause drivers in American have no chill
Underinsured MotoristHelps you when you are in an accident with a driver who's underinsuredBecause some drivers in America have more chill than others
Medical PaymentsHelps pay for you and your passengers' medical costs after an accidentWhen the hospital comes a-callin'

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Two are vehicle coverages.

Types of Vehicle Coverage

CoveragePurposeWhen You Need It
CollisionPays for damages to your car in a collision with an object or vehicleWhen an 80-year-old woman strikes your car from the rear
ComprehensivePays for damages to your car for situations not involved in a collision (theft, vandalism, etc.)When a 16-year-old kid spray-paints your car

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And this special auto coverage is specifically mentioned on the website in the FAQ section of Tesla’s website.

Types of Special Auto Insurance Coverage

CoveragePurposeWhen You Need It
Emergency Roadside AssistanceWill pay for when you need a tow, jump start, or moreWhen it's pouring rain and you're stranded on the side of the road

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The guess is that Tesla will roll out a complete auto insurance plan, with enough coverage to compete with other companies in California.

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Tesla Insurance Discounts Available

Discounts are also a bit of an unknown. However, there are four that Tesla mentions in its FAQ section. Three are demographic- or policy-oriented.

Tesla Auto and Home Insurance Discounts

DiscountDetails
Advanced Safety FeaturesAnti-lock brakes, electronic stability control
HomeownerNeed to be a homeowner
Multiple DriversA discount for insuring more than 1 driver
Multiple VehiclesA discount for insuring more than 1 vehicle

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One discount Tesla has made clear it won’t have, at least initially, is telematics. This is fairly common with other insurance carriers and involves installing an app that monitors driving.

Tesla doesn’t have this now but indicates it might in the future.

Tesla’s Programs

There doesn’t appear to be a special program for its own insurance. However, it once had a program through a partnership with Liberty Mutual.

It was called InsureMyTelsa and was supposed to lower rates for Tesla drivers, who had high rates even compared to other luxury car owners.

Currently, there’s no evidence of that program on Tesla’s website. It appears it might have been shelved, as customers complained of high rates, and Tesla decided to roll out its own insurance program.

Frequently Asked Questions

Is Tesla Insurance expensive?

Tesla Insurance is supposed to be 20% to 30% cheaper than insurance from other carriers — its rates average $150/mo for full coverage.

A brief look at a Reddit thread about the rates indicates many users’ rates were decreased. However, the algorithm is still being adjusted.

We have also read some comments saying “my Tesla insurance adjuster is not responding,” but we have been told that the representatives are very responsive when you call the 1-844-34-TESLA phone number.

When will Tesla Insurance be available?

Tesla Insurance launched in late August. It is available now but only in California and only for Tesla owners. There are plans to expand the insurance availability nationwide, but there’s no definitive date on that expansion at this writing.

Who is Tesla Insurance underwritten by?

State National Insurance Company does the underwriting for Tesla Insurance. It is a subsidiary of the Markel Corporation, which underwrites companies in many industries, including property and casualty insurance. State National has an A rating from A.M. Best.

How does Tesla Insurance work?

Tesla purports that its insurance is 20–30% cheaper than other insurers’. It does this by taking advantage of Tesla cars’ advanced safety features, pairing owners with Tesla Body Repair Centers, and cutting out agents by selling insurance directly.

How do I buy Tesla auto insurance?

Tesla doesn’t have any in-person agents or insurance shops you can drop into, so you have to purchase insurance directly through the company. You can do so through its website or by dialing the 1-844-34-TESLA number. In case you need that in full digits, that complete phone number is: 1-844-348-3752.

Will my insurance rates increase if I switch from a gasoline-powered vehicle to a Tesla?

While it’s possible for insurance rates to increase when switching to a Tesla, it’s not a guarantee. Insurance rates are influenced by various factors, including the make and model of the vehicle, driving history, location, coverage options, and discounts. It’s recommended to obtain quotes from multiple insurance providers to determine the potential impact on your rates.

Can I get insurance for a Tesla if I lease the vehicle instead of owning it?

Yes, you can typically obtain insurance for a leased Tesla. In most cases, the leasing company may require you to maintain specific coverage limits and add them as an additional insured party. It is advisable to check with both the leasing company and your insurance provider to ensure compliance with their requirements.

How can I find the best insurance coverage and rates for my Tesla?

To find the best insurance coverage and rates for your Tesla, consider the following steps:

  1. Research and compare insurance companies that offer coverage for Tesla vehicles.
  2. Obtain quotes from multiple insurers to compare premiums, coverage options, and discounts.
  3. Evaluate the coverage limits, deductibles, and additional benefits offered by each insurer.
  4. Check customer reviews and ratings of insurance companies to gauge their reputation and customer service.
  5. Consider consulting with a licensed insurance agent or broker who can help navigate the options and find the best coverage for your needs.

We can help you find the best auto insurance for Teslas and the lowest rates. Use our free search tool to get started!

What is the average insurance cost per month for 16-year-old male drivers?

The average 16-year-old male driver will pay $150 a month for minimum coverage or up to $650 a month for full coverage.

The average monthly insurance cost for teen drivers is quite steep due to a lack of driving experience and a higher likelihood of being involved in accidents.

It is important for parents and guardians of new drivers to shop around and compare insurance quotes to find the best possible rates. Try our free quote comparison tool today!

Taking advantage of discounts such as good student discounts or completing a defensive driving course will also help lower those dreaded monthly premiums for young drivers.

What is the average car insurance cost for 30-year-old male drivers?

The car insurance cost for a 30-year-old male will vary depending on factors such as driving record, location, and type of vehicle.

On average the car insurance cost for a 30-year-old male with a clean driving record and driving a standard vehicle is around $1,400 to $1,800 per year.

Just remember that insurance costs will increase if you have a history of accidents or traffic violations.

What are the average rates for Tesla insurance in California?

Tesla coverage is the most affordable option for insuring Teslas available in the Golden State. The average Tesla insurance rates in California (across all Tesla models) is $2,246 a year.

Tesla’s insurance coverage is 45% less than California’s auto insurance average rates, and $972 a year cheaper than the second-lowest option, Geico.

Keep in mind that the average Tesla insurance cost in California will vary based on factors such as the model of Tesla you drive, your age, your driving history, and the coverage level you select.

Can I use any insurance company to insure my Tesla, or do I have to use a partner insurance company?

While you are not obligated to use a partner insurance company to insure your Tesla, it is recommended to consider partnering insurance companies due to their familiarity with Tesla vehicles. Partner insurers may offer specialized coverage options, discounted rates, and better knowledge of Tesla repairs, which can provide a smoother insurance experience.

How do I get help with my Tesla car insurance claim?

A quick way to get help with your car insurance claim is by calling the Tesla insurance claims phone number: 1-844-34-TESLA.

Tesla Insurance promises to make your claims process  efficient and seamless. You can handle your claim through the Tesla app in the event of an accident, collision, damage, and more.

You can file and manage your claim, review repair estimates, and schedule an appointment directly in your Tesla app.

If you need help filing your claim or have questions about an existing claim, the Tesla Insurance Claims team is available to help Monday through Friday 7:30 AM – 5 PM Pacific Time.

 

What are the advantages of insuring a Tesla with a partner insurance company?

Insuring a Tesla with a partner insurance company can offer advantages such as:

  • Familiarity with Tesla vehicles and their unique features, ensuring better understanding of repair costs and coverage needs.
  • Tailored coverage options designed to address specific requirements and risks associated with Tesla vehicles.
  • Potential access to specialized repair facilities trained in handling Tesla repairs.
  • Exclusive discounts or benefits for Tesla owners that may not be available with other insurers.

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Daniel S. Young

Insurance Content Managing Editor

Daniel S. Young began his professional career as chief editor of The Chanticleer, a Jacksonville State University newspaper. He also contributed to The Anniston Star, a local newspaper in Alabama. Daniel holds a BA in Communication and is pursuing an MA in Journalism & Media Studies at the University of Alabama. With a strong desire to help others protect their investments, Daniel has writt...

Insurance Content Managing Editor

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Tesla Insurance

1.67 (13 reviews)
1
September 5, 2024

S3318

Deliberate bad faith - zero communications

Lemon insurance. Deliberate bad faith in handling claims with anyone other than Tesla service centers. Adjusters actively ignore and refuse to communicate with policy holders on claims for 30+ days.
1
September 20, 2023

LesterA

Customer Service is Nonexistent

I purchased a Tesla Insurance policy because the quotes I got from traditional insurers here in California were outrageously high. The rate I am paying on my 2023 Model 3 is comparable to what I was paying for my previous, non-electric vehicle. The problem is there is no customer service. At all. Right now I am trying to get a physical proof of insurance card. They don't send you one. There is no website you can go to and download it. And th...
I purchased a Tesla Insurance policy because the quotes I got from traditional insurers here in California were outrageously high. The rate I am paying on my 2023 Model 3 is comparable to what I was paying for my previous, non-electric vehicle. The problem is there is no customer service. At all. Right now I am trying to get a physical proof of insurance card. They don't send you one. There is no website you can go to and download it. And the app freezes when I try to access the documents on the app on my phone. I called the customer service number. The shortest waiting time is an hour. When it gets to that point, the call drops. I emailed them at the address they used to confirm my first payment ( [REDACTED EMAIL ADDRESS]). No response. So I have no proof of insurance and no way to get it.
2
August 11, 2023

KiranM

Bad customer service, longer wait times

Customer service is too terrible, wait times are an hour + consistently even for small things like adding a new driver and making some changes to the policy. This is in comparison to Geico that I had before which had good customer service and with a minute or so wait times. One hour+ wait times are totally unacceptable.
5
June 9, 2023

Ic3MaN

Claims are nightmare with Tesla insurance

It’s an ok insurance so far. Except when it comes to claims then it’s a nightmare. They take for ever and I mean for ever to get the car fixed. The estimate review takes the longest and if you setup to get the car fixed at a Tesla shop it’s even longer to even get an appointment to get the car in for estimate and pictures to start the process.
1
June 7, 2023

Nik_Patro

The worst insurance company you can come across

Super frustrating to be on call for hours and then the reps just aren’t helpful. The reps Could not send monthly statements for payments made nor do they provide details on how to see what is being charged and what is supposed to be refunded. This is sketchy business and poor quality of service. The worst part was when asked about other issues they just hung up on me.
0.5
May 16, 2023

Michelle Lan

Tesla Insurance review

Worst insurance company. You can not reach a person by email. They gave me too low price for a totaled car. When I asked for appraisal report, they just ignored you. When I called, the appraiser lied saying that the email sent, then said the email sitting there. Then mileage on report is wrong, they put a much higher miles on the report saying it\'s average even they have picture of the miles on the car. When I asked for update appraisal, they ...
Worst insurance company. You can not reach a person by email. They gave me too low price for a totaled car. When I asked for appraisal report, they just ignored you. When I called, the appraiser lied saying that the email sent, then said the email sitting there. Then mileage on report is wrong, they put a much higher miles on the report saying it\'s average even they have picture of the miles on the car. When I asked for update appraisal, they only send me a summary again. Then another round to ask for appraisal report continues. When we bought a new car to add on the plan with two other cars, they rejected to cover saying the VIN is not in their system, even it is a most common non-Tesla car. You will end up paying more if you switch to Tesla, and insurance claim is horrible.
1
February 1, 2023

Jessica1111

Worst Insurance Ever

Tesla Insurance is the worst insurance company I have ever used. DO NOT BUY! Here are the reasons. 1. It may be cheaper at the beginning but gets expensive over time. It focused me to continue paying $300+ premium/month when my car is in the shop for over 3 months. Other insurance company is way cheaper! 2. I had an accident in November 2022. It happened in the city area, no one other vehicle involved, no one injured and no police involved. The c...
Tesla Insurance is the worst insurance company I have ever used. DO NOT BUY! Here are the reasons. 1. It may be cheaper at the beginning but gets expensive over time. It focused me to continue paying $300+ premium/month when my car is in the shop for over 3 months. Other insurance company is way cheaper! 2. I had an accident in November 2022. It happened in the city area, no one other vehicle involved, no one injured and no police involved. The car was not drivable. I contacted Tesla insurance immediately but was kept on the line for long time. When a random tow truck showed up, the agent told me it still have one hour wait to get a tow. The agent sent me a map to search nearby certified Tesla repair shop. That was a joke. I contacted some shops on the list and no one can repair Tesla. The tow truck driver told me he has a family business that can fixed Tesla car and that's where my car is at now. 3. Today is 2/1/2023 and my car is still waiting to be fixed. Why? Because Tesla insurance has the worse customer service. The claim adjuster is irresponsive. He said the company is short-handed, but I didn't expect such delay. It took him 2 weeks to start the claim. The repair shop provided the repair quote and documents, then it took him another 2 weeks to reject the claim. Tesla come up with a new quote, the repair shop agreed immediately. Two months later, after I called Tesla insurance several times, they said they are waiting on revised quote. WTF? Nobody notify me or the shop what revision they need to provided. The repair shop said it's never so hard to contact insurance company. Normally, the insurance company should response in 48 hours. Tesla Insurance is far off the industry standard. I just hope to get the car fixed and leave Tesla Insurance ASAP.
1
January 19, 2023

PeaceMaker

Proving to be 100% LIE or SUPER SCAM

Worst insurance company if you have to deal with claims and roadside support. You could get much better support elsewhere. Insurance docs are reachable via a buggy app and if you don't have app access, best wishes to get hold of an actual human. Most of the time you can expect a hold time of more than 30 minutes. If you are ever stuck in an accident, you will get into a longer hold-up with the claims department ending up paying out of pocket to t...
Worst insurance company if you have to deal with claims and roadside support. You could get much better support elsewhere. Insurance docs are reachable via a buggy app and if you don't have app access, best wishes to get hold of an actual human. Most of the time you can expect a hold time of more than 30 minutes. If you are ever stuck in an accident, you will get into a longer hold-up with the claims department ending up paying out of pocket to third-party towing companies. Claim adjusters are the extreme hold-up use cases. They will never call you or reply to you or respond to your voicemail unless you call the claim department after waiting for a 1-hour hold-up and escalate to their boss. Still waiting on the claim result for 2 months with no lean and no other driver collisions. The irony is that vehicle is taken to the salvage yard by insurance, still waiting for the claim result. If you trust the robots to manage your insurance, hop on. Worst Insurance Company.
1
January 16, 2023

schea

Tesla Insurance is one of the worse

Tesla Insurance is the worst car insurance I ever have. I am a very safe driver. No accidents or traffic tickets in my 20+ years of driving. One day, during the software update, I closed the driver's door and the window's glass got shattered. I remembered the door didn't want to close, this could be the software locked the door preventing me from opening or closing the door. I filed the claim on that day (Nov 10, 2022) through the app. Took the c...
Tesla Insurance is the worst car insurance I ever have. I am a very safe driver. No accidents or traffic tickets in my 20+ years of driving. One day, during the software update, I closed the driver's door and the window's glass got shattered. I remembered the door didn't want to close, this could be the software locked the door preventing me from opening or closing the door. I filed the claim on that day (Nov 10, 2022) through the app. Took the car to replace the glass at the Tesla Service Center and paid out of my own pocket because the insurance didn't do their due diligence. Fast forward to January 10, 2023, after multiple emails and calls (expect 1 hour or more to get somebody on a call), still no insurance agent do the work, instead they kept changing the adjuster. This is a very small claim, imagine if I have a bigger claim? How often do you file car's insurance claim? For me, this is my first claim in 20+ years. Do not do business with this Tesla Insurance or you will be regretted. The premium you've been paying them for years, you should not get this kind of service back when you need it. - They intentionally wont process your claim as fast - Bad customer service - No website allows you to update or cancel your policy -- you will have to call them, and wait online for hour
1
December 20, 2022

bcc452

DO NOT USE TESLA INSURANCE!!!!!!!!

This is the WORST CAR INSURANCE COMPANY ON THE PLANET!!! My car was hit 4 months ago, and since then, I have sent 60 emails and called dozens of times for Tesla Insurance to respond to me MONTHS after I reach out. This is a terrible insurance company, do not get a policy through them!!!!!!!! You will save months of pain if you go with another company.
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