Access Auto Insurance Review (2025)

This Access auto insurance review looks at Access General Insurance, which is an owned subsidiary of Access Insurance Holdings.

Access Insurance Holding’s headquarters offices are located at 3 Ravinia Drive, Atlanta, Ga. 30346-2118. Contact the company’s dedicated 24-hour customer helpline at 877-353-9838.

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What You Should Know About Access Insurance Company

Inc. Magazine ranked Access General number 758 out of 5,000 fast-growing companies in 2010. The company rose from number 2063 in 2009 and boasted a three-year, 402 percent growth rate over that period.

Access Insurance Holdings was founded in 1994 and employs almost 400 people in 2011.

A. M. Best rates Access General “B+.”Access General is considered stable and had current revenues of $278.3 million in 2009 vs. $222.7 million in 2008.

The company’s revenues grew rapidly from only $55.4 million in revenues in 2006, according to Inc. Magazine 500 Review. The company has assets of about $130 million.

How do I connect with Access Auto Insurance Holding agents?

Access Insurance Holdings sells insurance policies through a wide independent insurance agent and broker network. Independent agents must submit an application to sell Access insurance products.

The company screens and selects agents and brokers in the Southeast (Alabama, Arkansas, Florida, Georgia, and South Carolina), Gulf states (Louisiana and Mississippi), and Southwestern states (Nevada, Texas, Oklahoma and Western states (California and Arizona).

Approved agents receive prospective customer flow directly from the company’s Instant Access Internet site. Interested prospective insurance agents may download an agent application directly from the website.

Interested customers may arrange and confirm a meeting with an Access-approved insurance broker or agent directly on the website.

How do I file claims with Access Insurance Holdings Auto Insurance?

Access Insurance believes in complete customer satisfaction, according to the company website. Access Insurance Holdings’ clients receive customer support and auto insurance claims processing services from dedicated company employees when they file an auto insurance claim.

Access Insurance doesn’t hire independent claims representatives to evaluate customer damage and repairs.

The company’s insurance adjuster team works to expedite rapid claims assessment and payments to get customers back on the road.

Contact the dedicated claims hotline in your state 24 hours a day, seven days a week, or fax your claims information to 866-347-2110.

Does Access have 24-hour customer service?

Access Insurance offers toll-free customer service at 800-817-8017, 24 hours a day, seven days a week. The auto insurance company offers a variety of budget-minded premium payment plans.

Helpful bilingual customer services representatives offer assistance to customers between the hours of 8:00 a.m. and 10:00 p.m. Eastern Standard Time.

To help customers make timely online payments or by phone, Access Insurance accepts:

• MasterCard
• Discover
• Visa card
• electronic checks by telephone

The company website makes it easy for clients to pay insurance premiums, verify, or check coverage any time of the day or night. Toll-free, automated customer service lines make gathering information about premium payments fast and easy.

Knowledge is power. Compare your Access Insurance auto insurance rates with auto insurance quotes from other top insurance providers.

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Access Insurance Company Insurance Coverage Options

Access Insurance Holdings sells auto insurance, to individuals and families. Access General sells non-standard auto insurance for people with a less-than-perfect credit score and driving histories:

• Access General offers its insured customers low down payment premium insurance plans to ensure that required insurance has affordable rates for customers.
• When customers miss a payment (and suffer cancellation of an auto insurance policy), Access’s flexible policy reinstatement helps customers recover insurance benefits without severe financial penalties.
• Auto insurance companies that don’t check credit help clients to acquire and maintain important auto insurance coverage. Clients with no credit history, identity theft, or other credit issues, shouldn’t be denied auto insurance coverage and protection.
• Approval of non-U.S. driver licenses offers international and foreign drivers greater financial security and the ability to register a car in the United States with auto insurance for foreigners

The company is licensed to write business in 21 states and has an active client base in 13 states according to the company website.