Access Auto Insurance Review (2021)

Looking at Access General auto insurance? They offer nonstandard auto insurance to drivers with less than perfect credit and driving histories.

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Jul 14, 2021

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 3 Ravinia Drive
City: Atlanta
State: GA
ZIP Code: 30346-2118
Phone Number: 877-353-9838
Year Founded: 1994
AM Best Rating: B+
Company Rating 1 (38 reviews)

Things to remember...

  • Access Auto Insurance is located in Atlanta, Georgia
  • Access General offers its insured customers low down payment premium plans to make affordable insurance for thousands of customers
  • Access Auto Insurance does not require credit checks

This Access auto insurance review looks at Access General Insurance, which is an owned subsidiary of Access Insurance Holdings.

Access Insurance Holding’s headquarters offices are located at 3 Ravinia Drive, Atlanta, Ga. 30346-2118. Contact the company’s dedicated 24-hour customer helpline at 877-353-9838.

Start by entering your ZIP code above to get FREE information that can save you money on auto insurance rates.

How do reviews rank Access General Insurance?

Inc. Magazine ranked Access General number 758 out of 5,000 fast growing companies in 2010. The company rose from number 2063 in 2009 and boasted a three-year, 402 percent growth rate over that period.

Access Insurance Holdings was founded in 1994 and employs almost 400 people in 2011.

Access Insurance Holdings sells auto insurance, to individuals and families. Access General sells nonstandard car insurance for people with less than perfect credit and driving histories:

  • Access General offers its insured customers low down payment premium insurance plans to ensure that required insurance has affordable rates for customers.
  • When customers miss a payment (and suffer cancellation of an auto insurance policy), Access’s flexible policy reinstatement helps customers recover insurance benefits without severe financial penalties.
  • No credit checks help clients to acquire and maintain important auto insurance coverage. Clients with no credit history, or identity theft or other credit issues, shouldn’t be denied auto insurance coverages and protection. Learn more here: Can you be denied auto insurance?
  • Approval of non-U.S. driver licenses offers international and foreign drivers greater financial security and the ability to register a car in the United States


The company is licensed to write business in 21 states and has an active client base in 13 states according to the company website.

A. M. Best rates Access General “B+.”Access General is considered stable and had current revenues of $278.3 million in 2009 vs. $222.7 million in 2008.

The company’s revenues grew rapidly from only $55.4 million in revenues in 2006, according to Inc. Magazine 500 Review. The company has assets of about $130 million.

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How do I connect with Access Auto Insurance Holding agents?

Access Insurance Holdings sells insurance policies through a wide independent insurance agent and broker network. Independent agents must submit an application to sell Access insurance products.

The company screens and selects agents and brokers in the Southeast (Alabama, Arkansas, Florida, Georgia, and South Carolina), Gulf states (Louisiana and Mississippi), and Southwestern states (Nevada, Texas, Oklahoma and Western states (California and Arizona).

Approved agents receive prospective customer flow directly from the company’s Instant Access Internet site. Interested prospective insurance agents may download an agent application directly from the website.

Interested customers may arrange and confirm a meeting with an Access-approved insurance broker or agent directly on the website.


How do I file claims with Access Insurance Holdings Auto Insurance?

Access Insurance believes in complete customer satisfaction, according to the company website. Access Insurance Holdings’ clients receive customer support and auto insurance claims processing services from dedicated company employees.

Access Insurance doesn’t hire independent claims representatives to evaluate customer damage and repairs.

The company’s insurance adjuster team works to expedite rapid claims assessment and payments to get customers back on the road.

Contact the dedicated claims hotline in your state 24 hours a day, seven days a week, or fax your claims information to 866-347-2110.

Does Access have 24-hour customer service?

Access Insurance offers toll-free customer service at 800-817-8017, 24 hours a day, seven days a week. The auto insurance company offers a variety of budget-minded premium payment plans.

Helpful bilingual customer services representatives offer assistance to customers between the hours of 8:00 a.m. and 10:00 p.m. Eastern Standard Time.

To help customers make timely online payments or by phone, Access Insurance accepts:

  • MasterCard
  • Discover
  • Visa card
  • electronic checks by telephone

The company website makes it easy for clients to pay insurance premiums, verify, or check coverage any time of the day or night. Toll-free, automated customer service lines make gathering information about premium payments fast and easy.

Knowledge is power. Compare your Access Insurance auto insurance rates with auto insurance quotes from other top insurance providers.

You owe it to yourself to compare the costs of your auto insurance today! Enter your ZIP code below to get started today!




  1. Denise Blair November 9, 2011
  2. Thuy D. Nguyen June 5, 2012
  3. Sergio June 14, 2012
  4. Joseph Monaco June 19, 2012
  5. Alfred September 13, 2012
  6. Disgusted October 16, 2012
  7. Armando Rodriguez December 18, 2012
  8. UN HAPPY CLIENT March 5, 2013
  9. Mary Cain March 12, 2013
  10. Staci March 18, 2013
  11. Ben June 25, 2013
  12. Steve Barlindal November 14, 2013
  13. Carolina September 12, 2014
  14. KEVIN January 9, 2015
  15. Russell Sheets February 10, 2015
  16. BILL March 30, 2015
  17. Dave May 30, 2015
  18. Daniel June 1, 2015
  19. Barbara August 14, 2015
  20. Ursula August 26, 2015
  21. Anne October 27, 2015
  22. patricia November 4, 2015
  23. patricia November 4, 2015
  24. Marlene Benton November 17, 2015
  25. P December 9, 2015
  26. D'Andre December 16, 2015
  27. Soloman Hillman January 5, 2016
  28. Soloman Hillman January 5, 2016
  29. Li Li February 23, 2016
  30. One of many unhappy customers March 7, 2016
  31. Valerie April 18, 2016
  32. Alex April 20, 2016
  33. Melissa April 27, 2016
  34. Loretta Moore May 26, 2016
  35. Johana June 3, 2016
  36. Latashya Frierson June 27, 2016
  37. Mona Clark July 13, 2016
  38. T P July 27, 2016
  39. Sylvia August 3, 2016
  40. Siri August 5, 2016
  41. K. Rice August 12, 2016
  42. Anna Leyva Brinskehiili August 16, 2016
  43. Candice August 29, 2016
  44. A.F. September 10, 2016
  45. Tameika October 13, 2016
  46. Rey January 31, 2017
  47. Mark W March 6, 2017
  48. Clyde White March 27, 2017
  49. Wanda Done June 8, 2017

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