Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 28, 2020

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 3 Ravinia Drive
City: Atlanta
State: GA
ZIP Code: 30346-2118
Phone Number: 877-353-9838
Year Founded: 1994
AM Best Rating: B+
Company Rating 1 (38 reviews)

Things to remember...

  • Access Auto Insurance is located in Atlanta, Georgia
  • Access General offers its insured customers low down payment premium plans to make required insurance affordable for customers
  • Access Auto Insurance does not require credit checks

This Access auto insurance review looks at Access General Insurance, which is an owned subsidiary of Access Insurance Holdings.

Access Insurance Holding’s headquarters offices are located at 3 Ravinia Drive, Atlanta, Ga. 30346-2118. Contact the company’s dedicated 24-hour customer helpline at 877-353-9838.

Start by entering your ZIP code above to get FREE information that can save you money on auto insurance rates.

Reviews of Access General Insurance

Inc. Magazine ranked Access General number 758 out of 5,000 fast growing companies in 2010. The company rose from number 2063 in 2009 and boasted a three-year, 402 percent growth rate over that period.

Access Insurance Holdings was founded in 1994 and employs almost 400 people in 2011.

Access Insurance Holdings sells auto insurance to individuals and families. Access General sells nonstandard car insurance policies to drivers with less than perfect credit and driving histories:

  • Access General offers its insured customers low down payment premium plans to make required insurance affordable for customers.
  • When customers miss a payment (and suffer cancellation of an insurance policy), Access’s flexible policy reinstatement helps customers recover insurance benefits without severe financial penalties.
  • No credit checks help clients to acquire and maintain important auto insurance coverage. Clients with no credit history, or identity theft or other credit issues, shouldn’t be denied auto insurance coverage and protection. Learn more here: Can you be denied auto insurance?
  • Approval of non-U.S. driver licenses offers international and foreign drivers greater financial security and the ability to register a car in the United States

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The company is licensed to write business in 21 states and has an active client base in 13 states according to the company website.

A. M. Best rates Access General “B+.”Access General is considered stable and had current revenues of $278.3 million in 2009 vs. $222.7 million in 2008.

The company’s revenues grew rapidly from only $55.4 million in revenues in 2006, according to Inc. Magazine 500 Review. The company has assets of about $130 million.

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Access Auto Insurance Holding Agents

Access Insurance Holdings sells insurance policies through a wide independent insurance agent and broker network. Independent agents must submit an application to sell Access insurance products.

The company screens and selects agents and brokers in the Southeast (Alabama, Arkansas, Florida, Georgia, and South Carolina), Gulf states (Louisiana and Mississippi), and Southwestern states (Nevada, Texas, Oklahoma and Western states (California and Arizona).

Approved agents receive prospective customer flow directly from the company’s Instant Access Internet site. Interested prospective insurance agents may download an agent application directly from the website.

Interested customers may arrange and confirm a meeting with an Access-approved insurance broker or agent directly on the website.

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Access Insurance Holdings Auto Insurance Claims

Access Insurance believes in complete customer satisfaction, according to the company website. Access Insurance Holdings’ clients receive customer support and auto insurance claims processing services from dedicated company employees.

Access Insurance doesn’t hire independent claims representatives to evaluate customer damage and repairs.

The company’s insurance adjuster team works to expedite rapid claims assessment and payments to get customers back on the road.

Contact the dedicated claims hotline in your state 24 hours a day, seven days a week, or fax your claims information to 866-347-2110.

Customer Service from Access

Access Insurance offers toll-free customer service at 800-817-8017, 24 hours a day, seven days a week. The company offers a variety of budget-minded premium payment plans.

Helpful bilingual customer service representatives offer assistance to customers between the hours of 8:00 a.m. and 10:00 p.m. Eastern Standard Time.

To help customers make timely payments online or by phone, Access Insurance accepts:

  • MasterCard
  • Discover
  • Visa card
  • electronic checks by telephone

The company website makes it easy for clients to pay insurance premiums, verify, or check coverage any time of the day or night. Toll-free, automated customer service lines make gathering information about premium payments fast and easy.

Knowledge is power. Compare your Access Insurance auto insurance rates with auto insurance quotes from other top insurance companies.

You owe it to yourself to compare the costs of your auto insurance today! Enter your ZIP code below to get started today!