National Unity Insurance Company Review (2020)
Our National Unity Insurance Company review details the company’s contact information, insurance offerings, and ratings. The National Unity Insurance Company rating is an A- with the BBB. National Unity auto insurance specializes in temporary policies for Mexican cars and commercial trucks traveling to the United States. The average rate for temporary auto insurance in the US is $15 a day.
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Written by
Leslie Kasperowicz
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Reviewed by
Daniel Walker
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UPDATED: Sep 11, 2020
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- National Unity specializes in selling insurance for Mexican cars and commercial trucks that are traveling from Mexico to the U.S. and/or Canada.
- National Unity was founded in 1969 but didn’t start selling insurance until 1995.
- National Unity sells commercial and personal vehicle insurance, roadside assistance, and homeowners insurance.
This National Unity Insurance Company review will give you information about the company, including its founding, coverages offered, and how to get in contact. This company only gives quotes through its agents, but you can visit the website at www.nationalunity.com.mx.
National Unity is a little different from other auto insurance companies. This is because the company specializes in selling insurance to Mexican cars and commercial trucks that are traveling from Mexico to the U.S. and/or Canada.
National Unity reports holding more than 60 percent of the share of this niche market due to its years of experience. Despite specializing in insurance for Mexican drivers, it is an American owned and operated company.
No matter where you live, shopping around is the best way to find cheap auto insurance.
Enter your ZIP code before you read the full National Unity auto insurance review to start comparing auto insurance rates right now.
Table of Contents
National Unity Background
What is National Unity Insurance?
Although the company was founded in 1969, it did not start selling specialized insurance until 1995.
At this point, because the field was so lucrative, the company chose to focus all of its resources in this direction, although it does still sell homeowners insurance to Texas residents as well.
What states does National Unity Insurance do business in? It mostly sells to drivers in Mexico, but also to some homeowners in Texas and drivers in California.
What coverages does National Unity Insurance offer?
The company offers temporary auto insurance to travelers from Mexico to the U.S. The products offered by National Unity are:
- Commercial Vehicle
- Personal Vehicle
- Road Assistance
- Homeowners Insurance
In order to qualify for any type of auto insurance coverage through National Unity, you have to be a permanent resident of Mexico who has business driving in the U.S. or Canada.
There are also plans for people who live in Mexico but have their vehicles registered in California.
National Unity offers several types of car insurance. Watch this video to learn more about the kinds of coverages that might be available.
Although National Unity auto insurance quotes aren’t available online, we can look at the average annual rates for coverage in the U.S. This is good information to have for comparison purposes.
| Companies | Average Annual Auto Insurance Rates for High Coverage | Average Annual Auto Insurance Rates for Low Coverage | Average Annual Auto Insurance Rates for Medium Coverage |
|---|---|---|---|
| Allstate | $5,139.02 | $4,628.03 | $4,896.81 |
| American Family | $3,416.40 | $3,368.49 | $3,544.37 |
| Farmers | $4,494.13 | $3,922.47 | $4,166.22 |
| GEICO | $3,429.14 | $3,001.91 | $3,213.97 |
| Liberty Mutual | $6,356.04 | $5,805.75 | $6,058.57 |
| Nationwide | $3,505.37 | $3,394.83 | $3,449.80 |
| Progressive | $4,350.96 | $3,737.13 | $4,018.46 |
| State Farm | $3,454.80 | $3,055.40 | $3,269.80 |
| Travelers | $4,619.07 | $4,223.63 | $4,462.02 |
| USAA | $2,667.92 | $2,404.11 | $2,539.87 |
With a standard policy, the average monthly rate for high or full coverage auto insurance is $345. Low coverage is around $312 per month.
The average rates for temporary car insurance in the U.S. are $15 per day or $450 per month.
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National Unity Auto Insurance Agents
In order to purchase National Unity products, you have to use an independent agent.
These auto insurance agents are listed on the National Unity website, www.nationalunity.com.mx, which can be viewed in both English and Spanish.
The agencies that are licensed to sell National Unity products are:
- VoyaUSA Seguro
- H-E0B
- Seguro Gringo
- Los Ahijados
- Super Seguro USA
- USA Seguro
- Seguro USA
- Agentes EnLinea
- Asegura TuAuto
- Palm Mexico Insurance
All of the links to these agents can be found on the National Unity website. This does not include phone numbers, just website addresses.
National Unity Auto Insurance Claims
The National Unity Insurance Company claims phone number varies by country.
To file a claim with National Unity in Mexico, you must call: 01.800.554.3498
If the accident occurs in the U.S., you must call: 800.554.3498
If your accident does occur in the U.S., then you will not be able to deal directly with your agent as they aren’t allowed to conduct business in the U.S. The National Unity Insurance claims department handles all claims via telephone.
There is no National Unity Insurance Company claims address listed.
National Unity Auto Insurance Locations
National Unity Insurance is in San Antonia, TX. The corporate office is located at:
- One Huebner Parke
15303 Huebner Road
San Antonio, TX 78248
[email protected]
They also have several offices in Mexico, which can be reached at the following email addresses:
- Monterrey: [email protected]
- CD. Jarex: [email protected]
- Tijuana: [email protected]
- Matamoros: [email protected]
- Nuevo Laredo: [email protected]
There is not a National Unity Insurance phone number listed for the offices in Mexico.
Also, a National Unity Insurance Company payment can be completed online through the website.
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National Unity Auto Insurance Careers
Working at National Unity requires you to be able to speak both English and Spanish fluently.
There aren’t any jobs currently posted on the National Unity website, nor is there any information about what benefits might be available to the company’s employees.
National Unity Insurance Company Reviews
How do customers rate National Unity Insurance?
We couldn’t find any National Unity Insurance Company reviews online. A possible reason for this is that its U.S. customers are very limited and its policies are only written for one week to one month at a time.
National Unity has an A- rating with the Better Business Bureau (BBB). There are no customer reviews listed, however, the BBB shows that three National Unity Insurance Company complaints were closed in the last 12 months.
The A.M. Best National Unity company rating is a B++ for financial stability. This means that the company only has a good expectation of being able to meet its financial obligations.
According to the Texas Department of Insurance, National Unity has not received a single complaint via official channels. The National Unity Insurance Company NAIC number, where complaints are recorded nationally, is 19119.
You cannot get quotes for National Unity without talking to one of its licensed independent agents.
If you want to get the lowest prices on your insurance, you need to get quotes before you do anything else. Shopping around can help you get the best coverage at the cheapest rates.
Enter your ZIP code and get your free auto insurance quotes today while you decide if National Unity auto insurance is a good choice for you.
Review
This insurance company is incredibly difficult to deal with. After numerous attempts to contact them about a claim I managed to get a hold of someone who said they would issue a check and we should have it by Tue.
That was 3 weeks ago. Still calling every day and leaving messages but no one will talk to me or return my phone calls. I was hit by one of their drivers over 4 1/2 months ago.
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Review
This is one of the most unethical insurance companies I’ve ever seen. A woman driving her husband’s car hit me and admitted fault. After filing an initial claim, I made four calls to the adjuster assigned to my case and my calls were never returned.
I sent a priority mailed letter and police report and received no reply. Finally, I managed to get through to a random operator who looked up the claim and let me know it was denied because the woman driving wasn’t an authorized driver.
I have been unable to drive my car for almost a month while waiting to hear something…I find it extremely discourteous that they couldn’t call or send me a letter to inform me of the denial. If I can find a formal agency to complain to, I will.
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Review
The service this company provides is so terrible I would laugh if it was not my vehicle needing to be repaired. Their insured driver was ticketed for failure to yield causing the accident. So fault has always been on their insured driver.
They do not return calls as the reviews above have mentioned. I will feel lucky if I’m ever reimbursed for my damages.
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Review
Worst company ever to deal with!!!!
A woman driving way too fast through a parking lot hit my husband’s car when he was getting out. Luckily he was not injured but we could no longer shut our door due to the accident and obviously, couldn’t drive it.
Their coverage was supposed to get a rental vehicle so that we are able to at least get around yet every time we call they ignore the calls. They keep saying they have more and more time when we talk to random operators.
The absolute worst customer service you will ever have to deal with if you are the victim in a situation. If this is what it is like just to get attention for the vehicle I would have hated to see the situation if he would have needed medical attention.
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Review
My husband was rear-ended by a woman driving a brand new 2015 Jeep Grand Cherokee who did not have a drivers license (go figure). The car is registered in another woman’s name. Aside from the fact that she tried to leave the scene, she caused $6k of damage to our car and National Unity will not return my calls.
I keep calling them and they keep telling me someone will call me back. After speaking to the Georgia Insurance Commissioners office, I am sure that they will deny my claim due to the “unauthorized” driver provision in the policy. National Unity knows that Mexican customers often will buy a car in their name for another illegal in the US only to get a tag and will deny the coverage once they have an accident.
It’s a big scam, they collect the money and don’t pay their claims. Complain to your state insurance commissioner’s office. If they get enough negative complaints, they can pull their license to do business in that state. The insurance commissioner has a lot of pull with National Unity or any other company as they hold the purse strings.
Yes, this is the WORST service ever. Thank goodness I have uninsured motorist coverage and I turned it over to Allstate. It is too bad that they can not have a lower rating than one star.
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Review
Their insured attempted to make a left turn behind me and hit my car. Their black hawk claims examiner Mo Flores gave an absurd argument, refused to pay for the loss, and even sent their insured to sue me in small claims court.
The judge ruled that I did not cause the accident. It was 100% their fault. Now, their insured has to pay for the loss. What a gain for them!
If you are insured with this company or thinking about it, watch out!
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Review
Most of these reviews are very questionable. National unity is one of the best insurance around. I had a claim with them and the adjuster was very professional and they paid my claim in a timely manner. I now have national unity insurance coverage.
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THIS COMPANY IS BOGUS!
One of their supposed insured ran a stop sign and hit me. Georgia Patrol checked her insurance card out and found that she is insured with them. I called to get a claim number for the accident and the person taking the claim stated this person was active.
Then when I was assigned an adjuster that was with a different company, the adjuster took down all the information then she told me that this person was not active since 2014.
Well, why did she take the information and why did the person who took the initial claim say she was. Someone is lying within this company. I spoke to the officer who took the report days later and he rechecked the system and stated she was active and had shown him a recent insurance card. So, he suggested to file a civil suit against defendant and this company. That is the next step.
I was involved in an accident on May 25, 2015. I was struck from behind while at a stop light by one of your clients. Since then all I have been getting is the runaround, the check is in the mail that was 6 weeks ago. We will send an adjuster out, in two days that’s been two weeks ago. We are still investigating, that’s been 4 weeks ago. What’s there to investigate the police officer view the accident while it happened. Lies, Lies, and more lies!!!
Review
Giving a 1-star review is too generous.
Just trying to get a claim number out of this company is a joke. If you’re a Mexican national and want to come drive in the US and play bumper cars without any recourse, this is the insurance company for you.
Their claims department is a call center based in the Philippines and they give the run around like no other. Gab , Janine, Bea and the list goes on for all of the people who gave me attitude when I finally got one of them to admit that the person I spoke to on Tuesday never processed my claim and it’s now Friday. “You’ll have to wait to hear back from one of our adjusters for the claim number… Likely on Tuesday.” These people gave me nothing but attitude and a total runaround.
When you ask for a supervisor they put you on hold and pretty much just walk away from the phone. Best just go through your own insurance and fight for a settlement to make up for the stress of dealing with such a worthless company.
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Review
This is the worst insurance I ever had.
I’m a Mexican student studying in the US and I had an accident in downtown Sacramento. The insurance took forever to return my calls. At the end, they didn’t cover the accident which is terrible.
Guys, if you are students don’t use this insurance if you live in the US and you work on campus they have policies where they will not cover your accident also if you are traveling in the US and you’re here for more than 20 days they won’t cover the accident!
Please be really careful they are the worst of the worst. Be aware of insurances like national unity because they just want to take your money.
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