New South Auto Insurance Review (2024)

New South Insurance, now owned by National General Insurance, is a property and casualty company based out of Winston-Salem, NC. It was founded in 1952.

UPDATED: Dec 19, 2023Fact Checked

Mathew B. Sims

Editor-in-Chief

Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

Editor-in-Chief

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 19, 2023Fact Checked
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New South Insurance Company

Average monthly rate for good drivers:

N/A

A.M. Best rating:

N/A

Complaint level:

Low

Pros

  • As an independent agency, they would represent many different auto insurance carriers in all the categories they offer
  • New South Insurance is now owned by National General Insurance

Cons

  • They do not maintain a dedicated web presence.

Final Verdict: Review of New South Insurance Company

Update: New South Insurance is now owned by National General Insurance.

New South Insurance Company is a property and casualty company based in Winston-Salem, North Carolina.

The company was founded in 1952. Very little information is available about New South as they do not maintain a dedicated web presence.

This auto insurance review will relate all this is available in an online search at this time.

It may be that they are simply a regional insurance agency operating in North Carolina and representing larger, nationally known carriers.

Records from Florida’s state department indicate a New South office in their state but it’s unclear whether or not the two are related.

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According to the most recent business filings for New South Insurance Company, they had total assets of $68.29 million, working capital of $3 million, and a policy surplus of $25.1 million.

These numbers suggest that the previous assumption of New South being a regional insurance provider or agency is probably accurate.

A national insurance carrier would have numbers in the hundreds of millions of dollars.

[su_box title="Things to Remember..." style="default”]
  • New South Insurance is now owned by National General Insurance
  • New South Insurance Company is a property and casualty company based in Winston-Salem, North Carolina
  • As an independent agency, they would represent many different auto insurance carriers in all the categories they offer
[/su_box] Update: New South Insurance is now owned by National General Insurance. New South Insurance Company is a property and casualty company based in Winston-Salem, North Carolina. The company was founded in 1952. Very little information is available about New South as they do not maintain a dedicated web presence. This auto insurance review will relate all this is available in an online search at this time. It may be that they are simply a regional insurance agency operating in North Carolina and representing larger, nationally known carriers. Records from Florida's state department indicate a New South office in their state but it's unclear whether or not the two are related.

What You Should Know About New South

Other than their North Carolina headquarters and the possible Florida office, no other locations for this company are known.

That would not be unusual if New South serviced only North Carolina and parts of Florida.

However, if their reach extends to some neighboring states it would be reasonable to find other offices within those states.

Because this information is not available all inquiries should be made to the following address:

New South Insurance Company
500 West 5Th Street, PO Box 3199
Winston-Salem, NC 27102
Phone: (800) 526-0332

New South Auto Insurance Company Agents

In all likelihood, New South is either a regional insurance carrier or an independent agency.

If they are regional carrier it would not be unreasonable to assume that they employ a network of independent auto insurance agents throughout their areas of coverage.

Doing business in this way would allow them to sell and service as many policies as possible in a way that is both efficient and locally attractive.

Utilizing an independent agent network is common in the insurance industry.

If New South is an independent agency, any offices they do maintain outside their headquarters will simply be satellite locations.

As an independent agency, they would represent many different auto insurance carriers in all the categories they offer.

For example, their auto insurance business may include half a dozen nationally known carriers and maybe one or two state carriers.

A similar arrangement might also exist for homeowners insurance, life insurance, etc.

New South Auto Insurance Company Claims

If New South is a regional insurance carrier, the auto insurance claims process goes directly through them. You call their corporate office in Winston-Salem to report your claim as soon as you possibly could.

A representative would take your information and begin the claims process.

You will most likely be assigned a company representative who will follow through the claims process until completion.

But it may also be that New South assigns a specific account representative to each customer at the time they initially sign up for a policy.

On the other hand, if New South is an independent agency, you may have the option to begin the claims process with them or go directly to your carrier.

Some carriers prefer that you bypass local agencies when filing claims; others prefer you contact your agency and allow them to contact the corporate office.

Different insurance companies do things according to their own preferences.

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How New South Ranks Among Providers

Because New South maintains such a low profile it is nearly impossible to find either customer reviews or financial stability reviews.

After a thorough search of the company name, we were unable to uncover any useful information in this area.

However, the fact that New South remains in business after nearly 60 years indicates that must have enough satisfied customers and strong enough financial footing to succeed.

Being unable to find customer or financial strength reviews indicates the strong possibility that New South is an independent agency rather than a regional carrier.

In the arena of rating auto insurance companies, customer reviews tend to focus solely on carriers and not agents.

And in terms of financial strength ratings, those ratings only apply to the originators and underwriters of policies.

At the end of the day, all indications seem to point to the fact that New South is a local agency.

Frequently Asked Questions

What is New South Auto Insurance?

New South Auto Insurance is an insurance company that provides coverage for automobiles. They offer a range of insurance policies designed to protect vehicles and their owners in case of accidents, theft, damage, or other unforeseen events.

What types of auto insurance coverage does New South Auto Insurance offer?

New South Auto Insurance offers various types of coverage, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, personal injury protection (PIP), and medical payments coverage. They also provide optional add-ons such as roadside assistance and rental car reimbursement.

How can I get a quote for auto insurance from New South?

To obtain a quote from New South Auto Insurance, you can visit their website or contact their customer service. They will typically require information such as your personal details, vehicle information, driving history, and coverage preferences to provide an accurate quote.

What factors affect the cost of auto insurance with New South?

Several factors can influence the cost of auto insurance with New South, including your age, driving record, location, type of vehicle, coverage limits, deductible amount, and any applicable discounts. These factors are evaluated to determine the level of risk associated with insuring you and your vehicle.

Can I customize my auto insurance policy with New South?

Yes, New South Auto Insurance allows customers to customize their policies to some extent. You can choose the coverage types and limits that best suit your needs. Additionally, they offer optional add-ons, such as roadside assistance and rental car reimbursement, which you can include in your policy for an additional cost.

Mathew B. Sims

Editor-in-Chief

Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

Editor-in-Chief

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

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