Reliable Company Auto Insurance Review (2020)

Looking at Reliable auto insurance? Based in Minnesota, Reliable offers auto, motorcycle, home, life, business, health, and life insurance coverage to clients.

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 24, 2020

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Company Details
Address: 161 Marie Avenue East
City: West St. Paul
State: MN
ZIP Code: 55118
Phone Number: 888-456-1543
Year Founded: 1997
Company Rating 0 (0 reviews)

Things to remember...

  • St. Paul, Minnesota’s Reliable Insurance Network is a full-service insurance agency
  • Reliable insures drivers in Minnesota, Arizona, and Wisconsin
  • Reliable insurance also offers motorcycle, home, life, business, health, and life insurance policies

This Reliable auto insurance review focuses on the Reliable Insurance Network of West St. Paul, Minnesota. It should not be confused with Reliable Life Insurance Company of Texas or any one of a large number of local agencies that utilize the Reliable name.

The Reliable Insurance Network was chosen due to the fact that they provide auto insurance coverage in the largest geographic region when compared to other agencies.

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The Minnesota-based Reliable Insurance Network is a fairly good-sized agency offering a variety of insurance services to customers in Minnesota, Arizona, and Wisconsin.

Reliable Insurance Network prides itself on being a full-service insurance agency with the ability to provide customers prices and service as good as anyone else. They offer products in the categories of auto, motorcycle, home, business, health, and life.

Reliable Auto Insurance and Reliable Insurance Network Locations and Agents

While Reliable Insurance Network maintains only their Minnesota offices, they do have local auto insurance agents scattered in the three states in which they do business. The contact information for the corporate office, as listed above, can be used for direct correspondence with company officials. You may also correspond with them via a contact form on their website.

Reliable Insurance Network encourages their customers to never hesitate to contact them if they have questions or problems.

Reliable Insurance Network works with local agents who want to be part of their network. However, it appears to be a multi-layered system given the fact that Reliable itself acts as an agent representing major carriers.

The exact nature of local agents’ role within the company is unclear; they may possibly work as sub-contractors, or they may be hired directly and placed on the Reliable Insurance Network payroll.

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Reliable Auto Insurance and Reliable Insurance Network Claims

Because Reliable Insurance Network is a representative of other major auto insurance carriers, customers have several options when they need to file a claim.

The first option is to contact the insurance carrier directly using the appropriate information. Some of the carriers that Reliable represents for auto insurance include Progressive, Travelers, Safeco, and AAA. They also provide toll-free telephone numbers for all the companies they represent.

A second option for beginning the claims process is to contact your Reliable Insurance Network agent instead of your carrier. If you live in near the Minnesota office you use the phone number provided above. If you live in Wisconsin or Arizona you may have a local number for an agent closer to you.

Regardless, your agent can take all necessary information, initiate the claims process, and advise you as to the appropriate course of action. It must be noted that ultimately you will be dealing with your insurance provider at some point.

Reliable Auto Insurance and Reliable Insurance Network Customer Service

It is rare for an insurance agency to generate customer service reviews on the Internet. Reliable Insurance Network is an exception to the rule. Although customer reviews are not as numerous as what you might find for a nationally-based insurance provider, there are enough to indicate that Reliable is doing well. The

The auto insurance reviews we were able to uncover show that customers are, for the most part, pleased with the company’s claims response, coverage options, and pricing.

Reliable Insurance Network even features customer testimonials on their website. To date, there are about a dozen representing a good portion of Reliable’s geographic coverage area. Just like the independent reviews we found on other sites, the testimonials found here speak well of this company.

As part of their excellent customer service, Reliable provides some unusual bits of useful information on their website that you don’t find at the sites of their competitors. For example, customers who are thinking of selling or purchasing a used car can go to the Reliable’s website where they will find the links to Kelley Blue Book and the National Auto Dealers Association.

Both of these organizations will help customers find out what the value of the used car in question is. It is the helpful little things like these links that make Reliable customers willing to say positive things about their insurance agency.

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