Max America Auto Insurance

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Company Details

4521 Highwoods Parkway

Glen Allen
ZIP Code:
Phone Number:
Year Founded
AM Best Rating:
Company Rating 0 (0 reviews)

Things to Remember...
  • Max America Insurance is a specialty and fire & casualty insurance provider
  • Max America was renamed Alterra America and offers a variety of insurance options
  • Alterra America does not provide any type of auto insurance, either personal or commercial

Max America Insurance Company is a specialty and fire & casualty insurance provider licensed to business in all 50 states.

The company was originally part of Max Capital Holdings of Bermuda until they were merged with Harbor Point to form Alterra Capital Holdings.

In spring of 2010, Max America was renamed Alterra America as part of a larger re-branding strategy by Alterra Capital Holdings. Today they operate under Markel, and any information is found on the Markel website.

Alterra America offers dozens of types of insurance products including health and life, annuities, marine, general liability, umbrella, and more.

Unfortunately, as a specialty insurance provider working on a non-admitted basis in the U.S., the one insurance product the company does not offer is any sort of auto insurance.

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Max America Insurance Locations


Despite the 2010 merger and re-branding, Max America locations in the United States have remained largely unaltered.

In addition to their Richmond headquarters, the insurance company maintains offices in several other states as well as in Puerto Rico, Bermuda, and Canada.

The best way to locate the office nearest you is to contact the Virginia headquarters and inquire directly.

Max America most likely utilizes at least some independent insurance agents, though this cannot be verified. It seems that most of their business is on a direct-to-customer model.

This seems appropriate when you consider that the company is more a specialty insurer than a general one.

Max America Insurance Quotes and Claims


Since Max America does not maintain its own website it’s not possible to get an online quote directly from them. You’ll find the same circumstances if you visit the Alterra corporate website.

To obtain a quote it is necessary to contact the main office or locate a local agent in your area. A representative will discuss your insurance needs with you, collect the pertinent information, and then render a quote that you can compare to others.

As far as filing claims are concerned, customers will most likely follow the same procedures as they would with any insurance provider.

A claim can be initiated by a local agent who will take the information and then contact Max America.

Another option is for the customer to go directly to Max America to initiate the claim.

The only advantage in utilizing a local agent is that he will be aware of any local conditions or circumstances which may play into your claim.

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Max America Insurance Reviews

Max America is another one of those insurance companies that is very difficult to find out any information on. This includes independent review sites which normally post customer reviews for insurance companies.

The fact that none can be found for Max America could simply be due to the fact that they don’t provide auto insurance.

On the other hand, it could be that they provide a good enough service that customers don’t find the need to complain. Regardless, you’ll be left to your own research to decide whether or not Max America is right for you.

Financial stability ratings by companies like Standard & Poor’s and Fitch also don’t list Max America directly. Alterra America does get high marks as part of the larger Alterra Holdings entity.

The company receives an A rating and a stable outlook from AM Best. These ratings mean the company’s financial footing is such that they can meet both short and long-term obligations, including the payment of claims.

Max America Insurance Careers


As part of Alterra Holdings, Max America aims to provide the highest quality specialty insurance products with integrity, honesty, and reliability.

The Alterra website lists its mission and vision as part of its careers page in order to demonstrate to prospective candidates what they’re looking for.

The company values the principles of integrity, hard work, teamwork, and career development; they claim to create an excellent workplace environment which fosters these things.

Their website provides a link to job listings throughout the Alterra organization. Job openings are currently available in several different countries including the U.S. and Bermuda.

Candidates may browse job listings for descriptions, qualifications, and instructions for submitting resumes.

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