Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 24, 2020

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Company Details
Address: 3349 Michelson, Suite 200
City: Irvine
State: California
ZIP Code: 92612
Phone Number: 800-854-6115
Website: https://www.group.qbe.com/
Year Founded: 1948
AM Best Rating: A
Company Rating 0 (0 reviews)

Things to Remember...

  • Newport Insurance is a subsidiary of Balboa Insurance, based out of Irvine, California
  • Newport underwrites auto risk mitigation policies, also known as collateral protection insurance
  • Newport, under the QBE umbrella, writes policies in Arizona, California, Michigan, and Washington
  • Newport discounts can be given for multi-car coverage, renewals, anti-theft devices, and safety or driver awareness courses

Newport Insurance is a subsidiary of Balboa Insurance, based out of Irvine, California. The company has been in business for more than 60 years.

Compare auto insurance quotes online by entering your ZIP code now!

Balboa was purchased by Countrywide in 1999 and then sold to Bank of America in 2008. It was then sold to QBE of Australia in 2011.

However, it still underwrites insurance under the Newport name.

Newport Insurance Contact Information

Newport’s headquarters are in Irvine, California at the following location:
3349 Michelson, Suite 200
Irvine, CA 92612

Toll-Free: 1-800-854-6115

Questions or concerns can also be submitted by sending the company an email on their website.

Simply fill out the information and click send. The company promises to respond promptly.

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Newport Insurance Program Manager

Newport uses Arrowhead General Insurance Agency out of San Diego, California as its program manager.

By doing so, it works as an advocate for Newport policyholders, and brokers or agents that sell Newport insurance.

In fact, Newport lists the claims information on its website, for Newport’s personal automobile insurance.

Newport agents are both independent and direct agents.

To obtain insurance quotes, prospective clients must call 1-800-333-5553 for individual policies and 1-800-854-6115 for lender policies.

Newport Insurance Auto Risk Mitigation Policies

Newport underwrites auto risk mitigation policies, also known as collateral protection insurance.

Auto risk mitigation is insurance that lenders purchase when the borrower drops their required insurance.

The borrower is billed for the insurance and the cost is added to their loan payment. The insurance will remain until the borrower can prove they have personal coverage.

The coverage provides comprehensive and collision coverage if an auto lender’s customer has no other coverage in force during the time of loss.

Newport also offers coverage for repossessions. Auto lenders use Newport’s RepoSource to collect funds from insurance companies on vehicle repossessions.

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Newport Personal Automobile Insurance

There is no listing for personal automobile insurance on the Balboa website. However, under the Arrowhead site, it does list Newport as selling personal automobile insurance.

In fact, the site lists QBE, the parent company of Newport Insurance, as the insurance company.

Newport, under the QBE umbrella, writes policies in Arizona, California, Michigan, and Washington. Limits are listed per the state in which you reside.

An informational brochure is available on the site, which explains necessary coverage requirements, types of vehicles covered, payment plans and billing methods, and binding authority time limits.

The document center on the Arrowhead website explains more of the program requirements and procedures for underwriting a policy.

The office location for handling personal automobile insurance is:

2548 Campbell Place
Carlsbad, CA 92009

Toll-Free: 1-800-333-5553

Payments can be made online at www.ArrowheadExchange.com or mailed to:

Arrowhead Personal Auto Payments
P.O. Box 9064
Carlsbad, CA 92018-9064

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Newport Personal Auto Insurance Discounts

Newport discounts can be given for:

Discounts vary depending on the state in which you live.

Newport Insurance Claims

Newport provides two ways to report a claim. If you wish to phone in to report a claim, call 1-888-768-2096. Or you can submit the claim on the company’s website by completing the online form.

Acknowledgment of the receipt of the claim will be sent directly to the email address you provide.

Once the claim is received, a claims adjuster will be assigned to your case. The adjuster will call you and explain the process.

Response to the claim should occur within one day of the initial reporting. The adjuster will then send you any additional claim forms, obtain statements, and begin the investigation. Once the

Once the adjuster evaluates the claim, they will determine the amount of covered damages and authorize payment.

Should you have any additional questions regarding your claim or the claims process, the website provides an entire section on frequently asked claims questions and answers.

Newport Insurance Customer Benefits

One benefit of Newport is the website, which allows customers and their agents to submit insurance information so that their loans stay current with insurance policy information.

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Newport Insurance’s Community Involvement

Newport believes in being involved in the community. The company supports “Rebuilding Together,” “Susan G. Komen for the Cure,” and “The American Cancer Society.”

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