Middle States Auto Insurance

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Company Details
Address:

93 Stafford St.

City:
Worcester
State:
Massachusetts
ZIP Code:
01603
Phone Number:
(508) 791-5566
Year Founded
AM Best Rating:
Company Rating 0 (0 reviews)

Things to Remember...
  • Mid-State Insurance  independent insurance agency offering several types of insurance products to clients in the New England area
  • Mid-State Insurance offers products from several different insurance carriers
  • Personal insurance products offer by Mid-State Insurance are many types of automobile, renters, home and condo

This Middle States auto insurance review will focus on Mid-State Insurance in Worcester, Massachusetts. They are a property and casualty insurance company serving customers in the New England area.

The company is an independent insurance agency offering several types of insurance products to clients in the New England area.

The New England area includes:

  • Maine
  • New Hampshire
  • Vermont
  • Massachusetts
  • Rhode Island
  • Connecticut

It does not seem as if they are able to serve insurance products outside of these states.

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Middle-State Insurance Products

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Mid-State Insurance offers products from several different insurance carriers. They service business and personal clients. The business insurance products include auto, property, liability and umbrella.

They also have worker’s compensation, bonds, and specialty insurance. Mid-State Insurance can offer employee benefits to businesses including dental, health, life and disability.

Personal insurance products offer by Mid-State Insurance are many types of automobile, renters, home and condo. They also offer disability, life, and umbrella insurance. There aren’t a lot of details available regarding what is included with the various insurance products.

Mid-State Insurance focuses their website heavily on the idea that auto insurance should be tailor made to each customer. They encourage you to speak with a representative to determine what coverage would be sufficient for your personal situation.

The website does not state what auto insurance through Mid-State Insurance includes. Since it is an independent insurance agency, it is expected that they will be able to offer several options for you based on your situation.

Collision, comprehensive, and liability insurance are the basics that auto insurance policies cover.

Liability is generally the minimum amount of insurance that is required by state law. Liability insurance covers you if you are at-fault in an accident that causes damage or bodily injury to another motorist or passenger.

For your own peace of mind, it is recommended to have full coverage on your automobile. Full coverage includes collision and comprehensive insurances in addition to the state-mandated liability.

Liability insurance does not cover damages to your own car, or your medical expenses.

Collision coverage will take care of the damage that happens if you are in an accident with another vehicle or object. Comprehensive insurance takes care of the damages that occur as a result of anything this else.

This type of damage may include loss from the following:

  • hitting a deer
  • acts of nature
  • fire
  • theft

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Mid-State Insurance Customer Service

There aren’t many resources available to customers for convenient online customer service. There is a live chat option during business hours, and an option to leave a message after hours for a representative to get your message in the morning.

They do not have the option for online quotes. The best option is to call Mid-State directly for any customer service needs.

As an independent insurance agency, you will end up with a specific insurance carrier after you sign on with Mid-State. It is unknown what insurance carriers Mid-State works with.

Depending on the insurance company you end up with there will be additional customer service options available including online claims services.

Mid-State Insurance Reviews

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There are few reviews online for Mid-State Insurance. The company is not rated by AM Best. You can find customer testimonials on the Mid-State website.

Of course, testimonials on the agency’s website aren’t enough to measure the worthiness of the agency for insurance purposes.

The Mid-State Insurance agency states that their main focus is individualized service and products for its customers. It is unknown what insurance carriers they work with.

More information can be obtained by contacting a Mid-State agent. They will be able to offer you a quote and let you know what insurance carrier the policy would be through.

With this information, you can further investigate that insurance carrier to determine whether this is a good option for your auto insurance policy.

It is unknown how long Mid-State Insurance has been in business.

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