Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 25, 2020

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Company Details
Address: 1800 Lee Trevino
City: El Paso
State: TX
ZIP Code: 79936
Phone Number: 800.554.0595
Website: http://www.fredloya.com/
Year Founded: 1974
AM Best Rating:
Company Rating 0 (0 reviews)

Things to Remember...

  • Fred Loya Insurance is a privately owned insurance company that sells many types of auto insurance to individuals in Texas, California, New Mexico, Nevada, Arizona, Illinois and Colorado
  • Fred Loya Insurance Company was founded in 1974. It’s the 18th largest Hispanic-owned company in the US
  • This company is not rated by AM Best or any of the other financial rating companies

This Loya auto insurance review finds that Fred Loya Insurance is a privately owned insurance company that sells many types of auto insurance to individuals in Texas, California, New Mexico, Nevada, Arizona, Illinois and Colorado.

Loya is owned and operated by Fred Loya Sr. and many of his family members serve in the company in prime positions.

Fred Loya Insurance Company was founded in 1974. It’s the 18th largest Hispanic-owned company in the US.

Enter your zip code above to get your free online auto insurance quotes today!

Loya Credibility Rating

This company is not rated by AM Best or any of the other financial rating companies. The reason for this is that the company has to request a rating and, to date, Loya has not made that request.

Because of this, it is impossible to determine the financial status of the business regarding income versus growth.

One of the things that Loya brags about their company is that they have their own legal department with 15 lawyers and a total of 50 employees including paralegals, legal assistants, and secretaries.

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Loya Auto Insurance Locations

Loya Insurances’ corporate offices are located at:

1800 Lee Trevino
El Paso, Texas 79936
800.554.0595

In addition, they have over 300 offices in Texas, California, and Colorado that are located in strip malls, grocery stores, Wal-Marts, Fiesta Marts and more. They don’t mention the location of their sites in other states; however, they do have a locator tool on their website.

They don’t mention the location of their sites in other states; however, they do have a locater tool on their website.

Loya also claims to be a part of the communities where they are located. Fred Loya prefers only to sell insurance products where they can place actual offices, so their customers can always speak to an agent face to face if they want.

Loya Auto Insurance Agents

As you might have guessed, Loya agents work directly for the company. In fact, Loya employs over 2000 agents at this time, with continual growth.

Loya does not currently contract with any independent agencies, which means that you will have to contact Loya directly if you want to do business with them.

Loya Auto Insurance Careers

Loya is currently hiring employees in Texas, New Mexico, Colorado, Illinois, and California.

Their positions include:

  • Sales
  • Claims
  • Customer Service
  • Management
  • Administration (El Paso TX only)
  • Accounting (El Paso TX only)
  • Underwriting (El Paso TX only)
  • Quality Control (El Paso TX only)
  • Human Resources
  • Information Systems and Technology
  • Legal

They also provide benefits that include:

  • Health insurance
  • Life insurance
  • Dental insurance
  • 401(k)
  • Supplemental benefits
  • Growth within the company

Before hiring from outside the company when a position needs to be filled, the Loya team looks within the company to determine if there is anyone qualified and interested in the position.

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Loya Auto Insurance Claims

Loya Insurance claims offices are open Monday through Friday 7 am to 7 pm and Saturday from 7 am to 2 pm. If you have a claim after hours you are to leave a message and a representative will get back with you.

All claims are addressed within 24 hours of filing your claim.

This turnaround time doesn’t mean claims will be paid, but the process will be started, and they will contact you to tell you the process has begun.

Loya doesn’t have online or fax-in claims options.

Once you have filed a claim, an adjuster will review your policy to determine your coverage, contact all parties involved to determine the events that led to the car accident, send an appraiser to look at your vehicle and, if necessary, talk to the police, get photos of the scene and talk to witnesses.

All of this usually takes place in less than 3 business days.

Loya Auto Insurance Quotes

You can get quotes directly from the Loya website. The reason that they can offer a quote tool is that they don’t offer any other type of insurance options for you to consider so they are able to make a general risk assessment based on basic information that you provide.

What their quote tool cannot do for you is provide you with quotes from other auto insurance companies in your area so that you can make a comparison.

If you are in the market for auto insurance, click below to receive your auto insurance quotes in just a few minutes. You can compare several companies side by side!

References:

  1. http://www.fredloya.com/
  2. https://www.fredloya.com/
  3. http://ambest.com/
  4. http://www.rmiia.org/auto/steering_through_your_auto_policy/Auto_Insurance_Colorado_Requirements.asp
  5. https://www.walmart.com/
  6. https://www.trustedchoice.com/
  7. http://www.rmiia.org/auto/steering_through_your_auto_policy/Filing_an_Auto_Claim.asp
  8. https://www.aetna.com/individuals-families/buy-health-insurance-from-aetna.html
  9. https://www.ehealthinsurance.com/dental-insurance