Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 18, 2020

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Company Details
Address: 532 Princeton Road
City: Johnson City
State: TN
ZIP Code: 37605
Phone Number: (423) 283-9811
Year Founded: 1909
AM Best Rating:
Company Rating 0 (0 reviews)

Things to Remember...

  • Heritage Auto Insurance is based out of Tennessee
  • Heritage Insurance Group is an independent insurance broker
  • Heritage Insurance Group offers a variety of options and flexibility in prices

Heritage Insurance Group, Inc began in 1909 as the Erwin Insurance Agency and changed its name to Heritage in 1997. Based out of Tennessee, Heritage has two locations, one in Johnson City and one in Kingsport.

Heritage Insurance Group is an independent insurance brokerage which means that it represents a wide variety of auto insurance providers and other insurance companies.

This variety is beneficial to the customer in that there are more options for flexibility that usually results in lower rates.

In 2011, Heritage Insurance Group and its agencies became affiliated with Keystone Insurers Group, which is a large insurance agency.

Heritage is able to work for you and find the best policy for your needs rather than work for the needs of one particular insurance carrier.

Each separate carrier has their own numbers to report any auto insurance claims or to pay bills. Those numbers can be found on the website under “Carriers.”

Just enter your ZIP code below, and you can compare auto insurance quotes for companies located in your area!

Heritage Auto Insurance Group Services

The insurance products offered through Heritage Insurance fall under three main categories:

  • Personal insurance – types of auto, homeowners, renters, condo owners, boat, aircraft, personal umbrella, and farm owners insurance
  • Business insurance – general liability, professional liability, commercial property, business automobile, workers comp, business umbrella, and surety bonds
  • Financial services – group life, group medical, individual life insurance, business life insurance, long-term care, annuities, and disability insurance

Free Auto Insurance Comparison

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Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

 Secured with SHA-256 Encryption

Heritage Auto Insurance Group Partner Carriers

The variety of insurance carriers that Heritage Insurance represents allows you more options and more flexibility to work with your insurance needs.

Heritage has access to bigger insurance companies, as well as smaller ones which are more able to offer unique policies for special circumstances or client needs.

Auto insurance companies they represent include The Hartford, Kemper Auto & Home, Progressive, Safeco Insurance, State Auto Insurance, Westfield Insurance Group, and Zurich Insurance Company.

Health Insurance partners include Anthem Insurance, Blue Cross Blue Shield of Tennessee, Humana/Cariten Healthcare, and United Healthcare.

More information about the insurance carriers can be found on the website.

Each one lists separate numbers for customer service, bill pay, or claim reporting, as well as their websites.

Heritage Auto Insurance Group Staff

Between the offices in Kingsport and Johnson City, Heritage Insurance employs 18 staff members. This number makes them a larger independent insurance company than most agencies in their region known as the Tri-Cities.

The insurance professionals of Heritage strive to be extremely knowledgeable, and most of them hold professional designations.

Each staff member at Heritage Insurance takes additional coursework every year to increase their education and knowledge of the insurance industry and keep up with all of the changes.

If you are looking for auto insurance but do not live in Tennessee or close to either of the Heritage Insurance agencies, there are other ways to find auto insurance.

One quick and easy way is to enter your ZIP code in the box below, and you will be able to compare auto insurance quotes for companies in your local area now!