CIM Auto Insurance Review

Looking at CIM auto insurance? They offer auto, personal property, personal liability, health, and travel insurance to clients.

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Company Details


22 St. Georges Street

Port Louis
ZIP Code:
Phone Number:
(+230) 207-9007
Year Founded
AM Best Rating:
Company Rating 0 (0 reviews)

Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates...

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Written by

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance...

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Reviewed byDaniel Walker
Licensed Insurance Agent

UPDATED: Apr 22, 2020

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We partner with top insurance providers. This doesn't influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Things to remember...

  • CIM insurance was originally known as Albatross Insurance
  • CIM has been in business under the CIM Financial Group name since 2005
  • CIM offers individual insurance plans for your home, personal property, personal liability, health, travel, and auto

CIM is a subsidiary of CIM Financial Services Ltd. which is part of Roger’s and Company Ltd. CIM Financial Group was formed in 2005.

The insurance company was known as Albatross Insurance Company until 2010 when it became CIM Insurance and CIM Life based in Mauritus, a small island nation in the Indian Ocean.

CIM offers a full range of insurance and financial services for the global market. The company offers several insurance plans for both individuals and businesses.

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CIM Auto Insurance Company Information

CIM has been in business under the CIM Financial Group name since 2005; however, its parent company has been in the insurance business for over 30 years.

The company is currently led by Chief Executive Andre Tait and COO Naresh Gokulsing. CIM subscribes to the motto: “driven by passion, performance, and integrity.”

On its website, CIM states that it is committed to:

  • Being available to customers Monday through Friday during business hours from 8:30 a.m. to 5 p.m.
  • Answering 80 percent of all calls within 20 seconds
  • Returning phone calls the same business day
  • Responding to all written communication within five days or less
  • Friendly, courteous and fair service provided to all customers

CIM also states that it is committed to improving the communities it serves through several initiatives that support the environment and charity work. It calls this Corporate Social Responsibility.

Every August employees are encouraged to participate in community outreach projects. CIM also allocates a portion of its budget to fund these projects.

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CIM Insurance Plans

CIM offers individual insurance plans for your home, personal property, personal liability, health, travel, and auto.

Specific plans include:

  • Personal effects
  • Jewelry
  • Sports equipment
  • Electronic equipment
  • Personal accident
  • Watercraft

Claims are handled through Avantsure and CIM states that they will be handled quickly and professionally. CIM also offers a full range of services for businesses too.

To request a quote for CIM auto insurance or any other insurance product offered by the company you can visit their website and follow an online link.

CIM Auto Insurance Information


CIM offers comprehensive coverage, third-coverage party along with fire damage coverage, and third-party damage coverage alone. No matter which policy you choose, you’re covered for third-party liability.

CIM also offers several add-ons to their auto insurance policies. These include:

  • Loss of use coverage covers the cost of a rental vehicle while your car is being repaired
  • Personal accident coverage for car occupants
  • Roadside Assistance Service
  • Windscreen damage

CIM Auto Insurance Review

CIM has received a rating of A- from Global Credit Rating, Ltd. No information could be found from AM Best or other well-known rating systems used in the United States.

CIM Financial maintains a full-service website that is well organized and pleasing to look at with several helpful links for customers of the company including claims forms, application forms, and contact information.

CIM also offers an easy form that can be submitted online with questions for their customer service department or for those who wish to file a complaint.

There also aren’t customer testimonials or information about finding an agent. Although the website states that CIM offers its products to a global market there is no specific information regarding where they are licensed to sell insurance.

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