American Guarantee Auto Insurance Review

American Guarantee Auto Insurance is a division of the American Guarantee and Liability Insurance Company. American Guarantee is a subsidiary of Zurich Financial Services North America.

It is based in Schaumberg, Illinois and also listed as American Zurich Insurance Company. In addition to Illinois,  they have branch offices in several locations throughout the United States including Orlando, Florida, San Francisco, California, and New York, New York.

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American Guarantee Auto Insurance Company Information

American Guarantee Insurance was incorporated in 1939 as a fire and casualty insurance company. They are a subsidiary of Zurich Financial Services North America, which is an insurance-based company based in Switzerland.

They sell both commercial and noncommercial policies including auto, health, home, boat, airplane, business, personal injury, and worker’s compensation policies.

American Guarantee is licensed to sell insurance in all 50 states plus Washington, D.C. The company employs approximately 300 employees across the country.

American Guarantee Auto Insurance Leadership and Agents

Depending on the site you view both Nancy Diane Mueller and John J. Amore are listed as currently being in charge of American Guarantee Insurance.

Since the company only has a few branch locations but can sell insurance across the country it generally uses independent agents to sell insurance policies.

These agents do not work specifically for American Guarantee, but for a variety of insurance companies. The plus side to dealing with an independent agent is that the agent is working to get you the lowest auto insurance rate.

The downside is that if you need to file a claim your agent will only be able to work as a middleman between you and the insurance company and will not be able to pay you directly.

How do I contact American Guarantee Auto Insurance?

If you need to file a claim, contact customer service, or find out additional information about the company you can contact the main office at the following location:

American Guarantee and Liability Insurance Company
1400 American Lane
Tower 1, Floor 19
Schaumberg, IL 60196

Phone: 847-605-6000
Toll-Free: 800-382-2150

If you wish to contact one of the company’s branch locations you can do so through these numbers:

Orlando, Florida — 407-660-2666

San Francisco, California — 415-986-4900

American Guarantee Auto Insurance Reviews

Online auto insurance reviews are available from a variety of sources, but one of the most highly respects is AM Best. American Guarantee has an AM Best rating of A – excellent.

The AM Best rating system looks at everything from company stability and financial security to consumer complaints. AM Best is considered a reliable source of information about an insurance company.

This company is not accredited by the Better Business Bureau.

Customer reviews are mixed. Some share positive experiences in dealing with American Guarantee in terms of claims, payouts and customer service.

Others have had more negative experiences when dealing with the company. Some people stated the lack of offices throughout the company and the need to only deal with an independent agent instead of having face to face contact with the company.

Another disappointing aspect to American Guarantee is that the company does not have its own website. Instead, you must search for information on the company through websites that provide general insurance information.

American Guarantee Auto Insurance Careers

If you’re interested in a career in the insurance industry American Guarantee may be right for you. If you do not find a job at American Guarantee, you can search its parent company site, Zurich NA, for several career opportunities within the larger company.

Besides U.S. jobs, you can find internship opportunities and global job opportunities, as well. Zurich NA offers competitive wages and a very decent benefits package to employees, which includes the following:

• Several medical insurance plan options with prescription drug coverage, as well as, dental and vision coverage
• Life insurance
• Accidental death and dismemberment coverage
• Short and long term disability
• Retirement plan
• College scholarship program
• Flexible spending account
• 401(K)
• Child care discounts
• Membership in the company credit union
• Employee assistance program
• Paid time off
• Five-day “business casual” work environment

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