American Country Auto Insurance Review (2020)
Looking at American Country insurance company? They market exclusively to commercial drivers, including taxis, limos, and airport transportation services.
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Written by
Mathew B. Sims
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Reviewed by
Daniel Walker
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UPDATED: Aug 29, 2020
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American Country auto insurance is only available to commercial drivers. American Country was founded in 1925, and they consider themselves to be the premier insurance providers for:
- Taxis
- Limousines
- Paratransit services
- Airport transportation services
American Country is a subsidiary of Atlas Financial Holdings, Inc.
Taxi service began in 1915, and it wasn’t long before taxicabs were a primary source of transportation in larger cities where people had no transportation of their own. Faster than a bus and more affordable than buying a car, taxi services flourished around the country.
However, finding insurance for taxi drivers quickly became next to impossible because most auto insurance companies weren’t equipped to insure drivers that were on the road all of the time. American Country and a couple of other similar insurance companies stepped in to provide this service.
You can get your free online auto insurance quotes, for personal or commercial use, by entering your ZIP code below!
Table of Contents
American Country Auto Insurance Contact Information
American Country is located at:
150 Northwest Point Blvd
Suite 300
Elk Grove Village, IL 60007-1040
Their toll-free number is 800-818-4848, and their main number is 847-700-8200.
American Country is licensed to sell insurance directly in 18 states and in DC. These states include NV, UT, TX, OK, MS, SD, MN, IA, WI, IL, MI, IN, OH, KY, PA, NY, MA, and CT.
In MA, SD, UT, and MS, while American Country is licensed to sell in these states, they have not yet written policies in any of these states.
In addition, American Country sells products in several other states through its subsidiaries:
- AequiCap
- ACUA
- PLIS Managing General Agency
Through these companies, you can purchase their products in, ID, UT, NM, WA, OR, CA, AZ, CO, NE, KS, TX, MO, LA, MS, AL, GA, SC, TN, NC, VA, NJ, ME and FL.
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American Country Agents
Agents for American Country are all independent. They work for their own agency and are licensed to sell American Country’s products.
They aren’t representatives of American Country. If your agent makes a mistake writing your policy, American Country isn’t responsible for those mistakes.
When you use an independent agent, you have the added benefit of being able to receive quotes from multiple companies versus only one company at a time, which makes it easier for you to get the best price for the services that you need.
American Country Careers
It is difficult to determine whether or not American Country is hiring directly. Their website was last updated in January 2008. While they have some internship positions listed there, it is difficult to determine whether or not these positions are simply ongoing or it just hasn’t been updated.
American Country does offer their employees a benefits package that includes health insurance, paid vacations, 36.25 hour work weeks, business causal dress, 401(k,) and more.
Neither American Country, Atlas, nor any of their subsidiaries, hire agents directly. However, from time to time they do hire other types of employees such as claims personal, customer service, lawyers, CPAs, and so on.
American Country Quotes
In order to get a quote, you will have to go through an independent agent. American Country does not offer a free quote tool.
What’s more, American Country cannot offer instant quotes when a quote request comes in from an agent. Instead, for a simple quote, it takes three to five days to get the quote. For a high-risk or more complex quote, it will take far longer.
In order to get a quote, you will have to have motor vehicle reports for all of the vehicles for which you want American Country to provide a quote. If you don’t have the motor vehicle report, then American Country will not guarantee the quote that they provide and your prices could be much higher than quoted.
There are several vehicle types that American Country will not provide a quote for; these vehicles include:
- School buses
- Church buses
- Urban buses
- Antique livery vehicles
- Ambulances
- Fire Trucks
- Police Cars
- Stretch Hummers
- Stretch Navigators
- Stretch Escalades
If you have the need for a different type of auto insurance for any of these types of vehicles, then you will need to find another source for your insurance.
In addition, American Country does not insure only one or two vehicles for business. You are required to have a fleet of vehicles to insure.
For example, a cab company or a limo company with a fleet of cars will be best suited for this insurance; if you have one limo, you might be better off with a more traditional company.
No matter what type of insurance you need, you will want to ensure that you get a quote before you make your purchase.
Enter your ZIP code below and compare auto insurance quotes today!
Review
American Country is the worst company to try and settle a claim with. One of their insured drivers hit me, I did all the correct things.
Contacted them, got an estimate to repair, called Enterprise Rental and was advised that I will not be able to have “accident rate” being that they don’t have an account with them. Almost impossible to speak with a human, voice mail either doesn’t work or person you’re leaving a message for just doesn’t call back.
I really would hate to have to go to court.
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Insurance Company like American Country Auto Insurance should be banned because they don’t know how to provide Customer care services.
all their Adjusters and their Supervisors and Management need to take a class for proper Communication with their Commercial Insurance policy holder. they are really rude and they don’t have any manners.
I don’t know if there any higher level check their performance or not or all of them like that same thing. from my side, they don’t deserve even 0
My car was hit by a company insured by this company. This is held by Atlas Financial Holdings Inc. I am not sure how this will come out for me but I have spoken with a person at 800-897-2551.
The website for information is advisornetpc.com/insurance-company/american-contry-insurance-sompany.
Review
Most unprofessional service I’ve encountered in any company to date. They will literally ignore you and dodge your calls. I was doing transportation for a clients and they deliberately made sure I NEVER got to talk to the claim adjuster or a supervisor, making it impossible for me to get paid for my service. Do yourself a favor and avoid this insurance company at all costs. They are crooks and don’t care about you at all.
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