Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 12, 2020

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 233 Main Street
City: New Britain
State: Connecticut
ZIP Code: 06050
Phone Number: 860-224-2000
Year Founded: 1970
AM Best Rating: A
Company Rating 0 (0 reviews)

Things to remember...

  • Lindquist Insurance Associates (LIA) was founded in 1936 and currently has two offices near Hartford, Connecticut
  • ACSTAR does not provide auto insurance
  • Lindquist Insurance Associates serves more than 5000 residents and nearly 500 businesses in Connecticut

ACSTAR Insurance Company provides bonding for contract and commercial surety needs across the United States. Currently, ACSTAR does not provide auto insurance.

For consumers seeking auto insurance quotes, a review of Lindquist Insurance Associates follows. Lindquist Insurance Associates, which serves more than 5000 residents and nearly 500 businesses in Connecticut, is an independent agency and represents almost 100 carriers.

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ACSTAR Auto Insurance Alternative: Lindquist Insurance


Lindquist Insurance Associates (LIA) was founded in 1936 and currently has two offices near Hartford, Connecticut. The addresses of the two offices are:

New Britain Office
24 Lexington Street
P.O. Box 368
New Britain, CT
Phone: 860-224-2413

Farmington Office
5D Melrose Drive
P.O. Box 561
Farmington, CT 06034
Phone: 860-409-4911

For customers who want to email LIA, the email address for both offices is

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Lindquist Insurance Associates Auto Insurance Quotes

LIA’s website contains a tab for potential customers who request an online auto insurance quote.

If a customer would rather talk to an agent, he or she can call 860-224-2413 and a trained insurance professional will either gather quote information or walk the customer through the online process.

Using the website, the customer can choose which type of quote is requested. After entering some personal information the following details are required:

  • specifics regarding the vehicles
  • information on the drivers
  •  level of coverage desired

Once the completed form is submitted, LIA will research their represented carriers to find the best combination of price, coverage, and service for the customer.

In addition to the basic coverage that is mandated by the state of Connecticut, drivers can choose to expand their insurance with one or more specialized features.

Some of the options offered by LIA are property damage and protection from uninsured or inadequately insured drivers who cause damage or injury to policyholders or their property. Medical payment reimbursement is also available.

Some policyholders have specialized needs such as business use of personal autos, teenage drivers, or custom audio equipment that require extra protection. LIA can customize auto insurance policies to fit these needs.

Lindquist Insurance Associates Auto Insurance Claims


In the event of an accident, a customer can refer to the claims tab on the LIA website. Carriers with 24-hour claims service are listed, as well as contact information for LIA. Each carrier has its own claims process, but LIA is available to help with questions.

After the accident happens, the claimant should gather as much information as possible from the other involved drivers, such as names, addresses, license plate numbers, and insurance information.

When a claimant makes that first call to his or her carrier, it’s important to have the policy number and details of the incident handy. The carrier will forward a copy of the claim to LIA.

A feature of LIA’s website is the Claim Tracker tool. After the claim has been submitted to the insurance carrier, the customer can initiate the tracking process online. LIA will continue to follow up on the procedure and keep the customer informed of any progress.

Lindquist Insurance Associates Customer Service

The LIA website is very detailed and helpful for customers who have questions about claims and other insurance issues. The “Ask Us” tab contains a list of frequently asked questions, as well as a field for submitting questions not addressed on that page.

There’s also a Risk Alert Archive for more complex issues. Customers can register to receive emails detailing current insurance updates or issues.

The extensive LIA educational video library lists dozens of choices for customers to view, on topics such as airbags, booster seat safety, cars damaged by floods, and replacement auto parts.

LIA also maintains a list of current auto insurance articles, which may be shared. Customers can request email updates when articles or videos are added to the library. For customers who are not familiar with insurance industry jargon, there is a glossary of terms for reference.

The LIA website also allows customers to manage their policies online. They have the ability to do the following online:

  • request policy changes
  • track claims

Customers can use personalized resources to find information, and then save that information for future reference. The Personal Risk Wizard and the Annual Review Wizard are benefits of using the Insurance Zone tool.

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