Valley Auto Insurance

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Company Details

Address:

8360 LBJ Freeway, Suite 400

City:
Dallas
State:
Texas
ZIP Code:
75243
Phone Number:
214-360-8000
Year Founded
1990
AM Best Rating:
Company Rating 0 (0 reviews)

Things to Remember...

  • Unitrin, Inc. has more than 8500 employees and over six million policyholders and manages more than $9 billion in assets
  • Unitrin offers several different insurance products, including property and casualty, life, and health insurance
  • Valley Auto Insurance falls under the property and casualty group

This Valley Auto Insurance Review covers subsidiary of the Chicago-based Unitrin, Inc. Insurance Company. Unitrin, Inc. has more than 8500 employees and over six million policyholders and manages more than $9 billion in assets.

Unitrin offers several different insurance products, including property and casualty, life, and health insurance. Valley Auto Insurance falls under the property and casualty group.

Unitrin is considered a very large insurance carrier with its main competition coming from AIG, State Farm, and Nationwide.

Valley Auto Insurance policies are administered and written through Unitrin Specialty, one of the six families of brands under the Unitrin, Inc. umbrella. Valley Auto Insurance is offered for both commercial and personal customers.

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Valley Auto Insurance Agents

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Valley Auto Insurance has more than 700 agents who are able to provide a quote or file a claim. The Valley Auto Insurance website offers a link to search for agents within a five or ten-mile radius by zip code.

In addition, customers can search just by agency name. Once the selections are made, a list of agents and offices are populated, and customers can select the one most convenient to them.

In addition, customers are able to select personal or commercial auto insurance agents.

Valley Auto Insurance Locations

The corporate office of Valley Insurance is located in Dallas, Texas at 8360 LBJ Freeway, Suite 400.

There are two additional main offices located in Woodland Hills, California, and Salem, Oregon.

Valley Auto Insurance provides insurance products in 24 states.

Valley Auto Insurance Quotes

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At the present time, Valley Auto Insurance does not offer online quotes.

Customers must contact one of the agents or brokers to obtain a quote on personal auto insurance.

Although Valley Auto Insurance does not offer online quotes, customers are able to make online payments once they have established an auto insurance policy.

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Valley Auto Insurance Claims

Valley Auto Insurance does allow customers to file an auto claim several different ways.

Claims can be filed 24 hours a day, seven days a week by calling 1-888-253-7834 and supplying the following information:

  • Vehicle information
  • Involved parties
  • Date of accident or incident
  • Injuries and how the accident happened

Customers can also file a claim online by completing the electronic submission form or by sending an email to sliclaims@unitrin.com.

Valley Auto Insurance also offers a special program called “Gold Standard Repairs,” where customers can work directly with a pre-approved auto repair center to fix the car with Valley Auto paying the repair shop directly.

Finding a gold standard repair shop can also be done online.

Valley Auto Insurance also has a separate toll-free telephone number for customers who have already filed an auto insurance claim and have questions or are checking on the status of their claim.

Valley Auto Insurance Reviews

Valley Auto Insurance has been accredited by the Better Business Bureau (BBB) since June of 2003.

There are no significant government actions involving Valley Auto Insurance, and the BBB has nothing to report regarding advertising from Valley Auto Insurance.

Of the 24 BBB complaints filed against Valley Auto Insurance from 2009-2011, all the complaints were either resolved or the BBB determined that State Auto made a good faith effort to resolve the complaint.

Valley Auto Insurance Careers

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Valley Auto Insurance, through the Unitrin Specialty website, has a direct link to available career opportunities with the company.

Detailed information on available employee benefits, including wellness programs, health, and dental insurance, tuition reimbursement, vacation, paid time off and  retirement plans can be found on the website.

Valley Auto Insurance has current openings at their three operational centers in Texas, California, and Oregon, as well as throughout the United States.

There is a link to current available positions, and that list can be sorted by division, title, or location.

Valley Auto Insurance also offers positions that can be home-based, depending on the specific employee and their location.

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