Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 24, 2020

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Company Details
Address: PO Box 64586
City: St. Paul
State: Minnesota
ZIP Code: 55164
Phone Number: 800-422-0793
Website: https://www.mendota-insurance.com
Year Founded: 1989
AM Best Rating:
Company Rating 1 (12 reviews)

Things to Remember...

  • Based in Minnesota, Mendota provides types of personal auto insurance to customers in several states
  • The switch to a completely internet based company happened about 15 years after the founding of the company
  • Quotes, updates to policies, discounts, and support are all handled by agents and customer service representative through chat and via e-mail
  • The benefits of having everything on their site is 24/7 claim service, claim service and convenience


Mendota Insurance Company is exclusively an auto insurance company founded in 1989. It is a subsidiary of Kingsway Financial Services and is a publicly traded company. Based in Minnesota, Mendota provides types of personal auto insurance to customers in several states.

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For over 20 years Mendota has been selling personal auto insurance policies and is now licensed to sell policies in all but 8 states. It started as a traditional insurance company, but quickly became an internet based company.

All auto insurance agents work from the platform of the internet and all services are provided online.

Mendota Auto Insurance and Online Service

The company was founded to provide quick, quality information, policies, and claim service to its clients. Since this is the general goal of almost all insurance companies, the way that Mendota decided to stand out was by offering personal auto insurance only.

There are no other insurance policies offered by Mendota. The switch to a completely internet based company happened about 15 years after the founding of the company.

As the focus of consumers shifted to the internet and internet purchases soared, Mendota decided to have all of its agents switch exclusively to the internet.

The switch did cause them to lose some customers who wanted a traditional alternative such as going into a local office.

However, they also gained customers who wanted the convenience of handling everything online through an automated system. A toll free number is still available to speak directly to a customer service representative as needed.

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Mendota Auto Insurance Policy Options

Mendota personal auto insurance policies are customized to the needs of the policy holder. They insure good drivers as well as those who have difficulty finding insurance coverage due to a negative driving record.

A negative driving record could be the result of any of the following:

  • moving violations
  • unpaid tickets
  • at-fault accidents
  • DUIs
  • a suspended license
  • unpaid auto insurance

Mendota believes that having a balance of all different kinds of drivers gives them a good basis for writing policies and charging a variety of auto insurance premiums.

Of course, those with negative driving records will pay more for premiums than good drivers will, but Mendota still tries to make it affordable for those who can’t find insurance elsewhere.

For those who purchase a personal auto insurance policy through Mendota, the entire process is done online.

Quotes, updates to policies, discounts, and support are all handled by agents and customer service representative through chat and via e-mail.

The benefits of having an online system are:

  • Convenience
  • Quickly answered questions
  • 24/7 claim service

Since auto insurance claims are filed online, service is available anytime, any day. You can still send an e-mail or call the toll-free number if you have a question about your claim. Claim payouts are sent via check or directly deposited into your checking account.

Premium payments can be made online with a debit card or credit card. Automatic withdraw from a checking account can be set up as well.

Any changes that need to occur to your account can be made online by logging into your personal account. Everything is set up for convenience and easy access.

Mendota Auto Insurance Troubles

The Minnesota Department of Insurance, is investigating Mendota to see what changes need to be made to increase the rating of the company.

Mendota is fully cooperating with the review of their company and is making the necessary changes.

As the review is taking place, Mendota customers can rest assured that their policy remains the same and, if a claim is filed, it will be paid out according to the terms of the policy.

The Minnesota Department of Insurance will back up the claims filed until the review is over and the financial rating is upgraded.

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