Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Apr 23, 2020

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Things to Remember...

  • Fraudulent glass claims seem to be rising with alarming numbers
  • Contact your insurance company if you are suspicious of someone offering fraudulent glass repair services
  • Use our free quote comparison tool to find the best rates to protect your vehicle

In 2010, a total of 26,649 auto glass claims were presented for payment to property & casualty insurance companies.

Compared to the 25,120 claims presented in 2009, the total number of auto glass claims increased by about six percent in one year.

Reviewing the increase of auto glass claims from 2008 to 2010 shows an alarming 995 percent increase in auto glass claims!

Suspicious claims are on the rise. The Illinois-based National Insurance Crime Bureau (NICB) reports that 2,036 suspicious auto glass replacement claims were presented through the end of September 2010.

Compare your auto insurance rates with quotes from other auto insurance providers today. Start by entering your zip code for fast, free results!

Why are there so many auto glass claims?

NICB helps the property & casualty insurance industry evaluate data about suspicious claims trends.

Based upon the NICB’s findings, auto insurance companies are alert to the possibility of fraudulent auto glass replacements.

NICB noted that any suspicious fraud claim may be noted for seven or fewer reasons.

General vehicle fraud referrals identify the following:

  • suspicious rental car receipts
  • increased towing or storage charges
  • incomplete or poorly completed repairs
  • and fake damage in car accidents

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What prompts some people to commit auto glass claims fraud?

Joe Wehrle, the CEO and President of NICB, says that people who do this are usually those looking for an opportunity to commit fraud.

Fraudulent auto glass claims may be considered a better return for fraudsters, so they select no-fault insurance states such as New York or Florida.

Now that the industry is on “high alert,” Frank Scifaldi, an NICB representative, says that suspicious claims aren’t always deemed fraudulent claims.

The insurance company claims group must investigate any suspicious claims to determine if they’re fraudulent submissions.

If the insurance company needs assistance in investigating the suspicious claim, NICB assists its more than 1,000 insurance company members.

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How do insurance companies protect policyholders from fraudulent auto glass repair businesses?

Auto glass claims are considered a form of low-level nuisance insurance claim. Unfortunately, the large number of auto glass insurance claims has changed the industry’s perception.

Fraudulent auto glass repair centers harvest claims, inflate prices, and prompt litigation from the insurance industry to defend their rights.

Some gas stations, fast lubes, or car washes in states like Arizona offer fast auto glass repair or replacement services. In order to drum up

In order to drum up new business, these aggressive businesses send salespeople door to door to sell “free” auto glass replacement or repair.

If “free” auto glass repair or replacement seems too good to be true, contact your insurance company for assistance.

Don’t become an unwitting auto glass fraud claim accomplice by taking your business to these companies!

Who pays for all these fraudulent auto glass insurance claims?

Unfortunately, policyholders of any insurance company may help to pay for auto insurance fraud with increasing auto insurance rates.

By comparing your auto insurance rates regularly with quotes from other auto insurance providers, the opportunity to save money exists.

Start here and now by typing in your zip code to receive free online auto insurance quotes now that can save you money on auto insurance!