Permanent General Auto Insurance Review

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Company Details


2636 Elm Hill Pike, Suite 510

ZIP Code:
Phone Number:
(800) 280-1466
Year Founded
AM Best Rating:
Company Rating 1.4 (10 reviews)

This is box title

  • Permanent General Assurance Company is a subsidiary of Peapack Gladstone Financial Holding Corporation
  • The company offers non-standard and specialty auto insurance for high-risk drivers
  • Permanent General has an AM Best rating of A-

Permanent General Assurance Company was established in 1987 and is a subsidiary of PGC (Peapack Gladstone Financial) Holding Corporation. Permanent General Assurance Company, Permanent General Assurance Company of Ohio, and The General Automobile Insurance Company are all under the PGC umbrella.

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Permanent General specializes in non-standard and specialty automobile insurance. This type of auto insurance coverage is intended for high-risk drivers. This includes new, inexperienced drivers or drivers who have been dropped by their prior insurance company because of excess tickets, accidents, DUIs, or lapses in coverage.

Permanent General offers coverage in 22 states at this time.

Coverage Types with Permanent General Automobile Insurance


There are four types of automobile coverage available. The different types of coverage include liability coverage, medical payment coverage, uninsured and underinsured motorist coverage, and comprehensive and collision coverage.

Liability coverage protects the insured from property damage or personal injury claims. Each insured has the option of choosing the amount of coverage desired as long as the insured’s coverage meets state requirements.

Additional coverage can also be purchased through Permanent General like towing and labor and car rental insurance.

Permanent General Auto Insurance Agents


Permanent General Insurance is sold by independent agents across the United States. If you are interested in selling their insurance, there is an application available online which must be submitted to Permanent General before you are eligible to sell their insurance.

You can find a Permanent General Agent by clicking on the “Agent Locator” on the Permanent General website. Simply enter your address, city, state, zip code and choose the mile radius you are willing to travel. The agency names, addresses, phone numbers, email addresses, and maps will appear so that you can choose an agency convenient to you.

Permanent General Auto Insurance Benefits

Permanent General believes that, regardless of your driving history, you should be able to receive good, affordable insurance. The company offers low down payments and monthly payment options. Payments can also be made with a credit card or on the website.

A unique aspect of Permanent General’s website is their link section. The company provides links to helpful sites like car financing, the department of insurance for each individual state, driving records, recall information, and vehicle safety sites.

Permanent General Auto Insurance Customer Service


Permanent General offers their policyholders customer service by promoting the submission of comments on their website. They have provided an online form with blank fields for questions and concerns that the policyholder can ask or make. Once submitted, it is sent to the person who is mostly likely able to answer the question, concern or comment.

Another area in which Permanent General gives good customer support is in the frequently asked questions section of the website. The site breaks down the questions into three categories: general questions about auto insurance, questions about insurance premiums, and what to do if you find yourself in an accident.

Permanent General insured drivers can also view their account on the company website. You can see who is covered on your policy and details of your coverage as well as make policy changes.

You also have the ability to make payments online under the MyPolicy Self Service section of the site.

Permanent General Auto Insurance Claims

Permanent General Claims can be physically sent or phoned in at the following address and phone number:

P.O. Box 305195
Nashville, TN 37230-5195

(800) 280-1466

Permanent General Careers


Permanent General Careers can be found on the company website. Internal postings are also available on the site. There are two ways to apply for jobs at Permanent General. First, interested individuals can enter a keyword for openings as well as location, category and position type.

Second, potential employees can search the “Open Job Positions” on the site. The title, location, and date of posting will appear on the “Job Listings” page.

Individuals who have applied for jobs before can return to the site to edit personal information or see jobs already applied for within the company.

Referrals for positions are encouraged and can be submitted on the website within the employment opportunities section.

Permanent General Auto Insurance Ratings

Permanent General maintains a rating of A- with A.M. Best.

You can get online auto insurance quotes from active providers by typing your zip code into the free rates tool now!

12 Reviews

  1. alex July 11, 2011
  2. Samantha January 13, 2012
  3. Jayson Phillips March 16, 2012
  4. Tiffany Pugh April 23, 2012
  5. Erin May 24, 2012
  6. Peter Ohm November 26, 2012
  7. Mike December 31, 2012
  8. Isabel August 11, 2014
  9. Ray October 11, 2014
  10. Caprice Logan August 31, 2017
  11. Mad disappointed Frustrated October 10, 2017
  12. Nicole February 26, 2018

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