American Family Insurance KnowYourDrive Review (2025)

American Family Insurance KnowYourDrive (also known as American Family Know Your Drive) is a telematics program offered by American Family Insurance. It utilizes a mobile app or a plug-in device to monitor your driving habits and provide personalized feedback.

The program aims to promote safe driving and potentially reward policyholders with discounts on their auto insurance premiums.

American Family Insurance KnowYourDrive uses telematics technology to track aspects of your driving behavior, such as speed, acceleration, braking, and mileage. You can participate in the program by installing a mobile app on your smartphone or by using a plug-in device that connects to your vehicle’s diagnostic port.

The automatic Know Your Drive collected data is then analyzed to assess your driving habits and determine your eligibility for discounts. Read more about mobile apps in our article Best Mobile Apps for Auto Insurance.

American Family Insurance Know Your Drive collects data related to your driving behavior, including but not limited to speed, acceleration, braking, mileage, and the time of day when you drive. It may also gather information about your location while driving. The program doesn’t collect personal information unless explicitly authorized by the user.

Yes, American Family Insurance takes privacy seriously and has measures in place to protect your personal information. The program adheres to strict privacy policies and only collects data necessary for evaluating your driving habits. Additionally, American Family Insurance will not sell your personal data to third parties without your consent.

American Family Know Your Drive reviews found that while the KnowYourDrive app (also sometimes written as the Know Your Drive app) doesn’t use much battery while running in the background, usage increases during drives. So long road trips can significantly use your battery.

American Family troubleshoots a half-dozen reasons why the KnowYourDrive app may not be working. See details here.

Yes, participation in American Family Insurance KnowYourDrive can potentially result in discounts on your auto insurance premiums. By consistently demonstrating safe driving habits, such as avoiding harsh braking and maintaining appropriate speeds, you may qualify for premium reductions.

However, if your driving behavior is deemed risky, it could potentially lead to increased premiums. Read more: Has the pandemic ruined our safe driving practices?

KnowYourDrive monitors specific driving behaviors and offers a discount based on how safely you drive. Low-mileage drivers who don’t play with their phones while behind the wheel, don’t work late at night, and avoid risky habits like speeding earn the biggest discount.

Drivers get a 10% discount for enrolling in KnowYourDrive. Then, they can earn up to a 20% discount based on how they score. The app keeps track of the discount amount so drivers can see how they’re doing. The discount is applied when the policy is renewed.

American Family Insurance KnowYourDrive is typically offered as a complimentary program to policyholders. There are no additional fees or costs associated with participating in the program.

However, it’s always a good idea to check with your insurance agent or American Family Insurance directly to confirm the details specific to your policy.

American Family Insurance KnowYourDrive alone will not directly impact your policy renewal.

However, your driving habits and the data collected through the program may influence the insurance company’s assessment of your risk profile during the renewal process. Safe driving behaviors can be beneficial and potentially lead to more favorable renewal terms.

Only current American Family policyholders can participate in KnowYourDrive. They must enroll through their agent or customer service and download the app.

If you are an American Family policyholder, contact customer service or your agent to enroll in KnowYourDrive. Once you download it, the American Family driving app monitors driving habits, including speed, mileage, time of day you drive, distracted driving, and hard braking.

To enroll in American Family Insurance KnowYourDrive,  contact your American Family Insurance agent or visit their official website. They will guide you through the enrollment process and provide you with the necessary information and instructions on how to download the mobile app or request a plug-in device.

Yes, you have the option to opt out of American Family Insurance KnowYourDrive if you no longer wish to participate in the program. However, keep in mind that by opting out, you may forfeit any potential discounts that could have been applied to your insurance premiums based on your driving habits.

If you’re thinking about opting out and want to compare auto insurance rates, enter your ZIP code into our free online quote tool to quickly and easily receive quotes from multiple top auto insurance providers.

Yes, American Family Insurance KnowYourDrive can be used for multiple vehicles covered under your American Family Insurance policy. You can install the mobile app on multiple smartphones or request additional plug-in devices for each vehicle.

This allows you to monitor the driving behavior and potentially earn discounts for all the eligible vehicles on your policy. See our article How to Save on Auto Insurance With Three Vehicles.

American Family KnowYourDrive is primarily designed for personal vehicles such as cars and light trucks. It may not apply to commercial vehicles or specialized vehicles used for specific purposes. Consult an American Family Insurance agent to determine if your vehicle is eligible for KnowYourDrive.

DriveMyWay app is another American Family Insurance driving app that personalizes your auto insurance rate based on your safe driving behaviors. In other words, with American Family DriveMyWay app, you pay how you drive. The safer you drive, the more you can save — between 5% and 20%.

Now that you’ve read American Family DriveMyWay reviews and Know Your Drive app reviews, if you’re interested in more about American Family and American Family Insurance reviews, see our American Family Auto Insurance Review.

The American Family Insurance KnowYourDrive program generally receives positive reviews for its ability to help customers save money on their auto insurance premiums by promoting safe driving habits.

Your phone determines whether you’re driving or a passenger primarily through a combination of sensors and data, including GPS, accelerometer, and gyroscope, which track movement and orientation.

American Family Insurance has a 24-hour roadside assistance to help drivers who encounter problems while on the road. Here’s what’s covered:

• Battery jump
• Gas and oil delivery
• Locksmiths
• Roadside repairs
• Tire servicing
• Towing

To log in to the American Family Insurance program, you must first install the KnowYourDrive app on your smartphone. Open the app and use your account credentials to log in. If you haven’t set up an account yet, you’ll need to create one. You can do this by visiting the American Family Insurance provider portal and following the instructions to register.

American Family auto insurance reviews are generally positive. American Family receives fewer than expected customer complaints for its size, and its overall customer satisfaction ratings are above average.

American Family has received fewer claims and complaints than most competitors.

Costco is powered by American Family Insurance, while members can get an insurance policy through CONNECT.

The phone number for AmFam roadside assistance is 1-800-MYAMFAM (1-800-692-6326).

The phone number for assistance with your AmFam drive app is 1-800-692-6326.

DriveMyWay is a usage-based insurance program that adjusts your rates based on your driving behavior. It can potentially save between 5% and 20% on your auto insurance premiums, depending on how safely you drive.

First, you must be enrolled in the program through your American Family Insurance agent.

Once enrolled, download the KnowYourDrive app from the App Store for iOS devices or Google Play Store for Android devices.

You can file a claim through the website or mobile app. Or you can call American Family Insurance directly to report a claim.

American Family Insurance offers a mileage-based program, called MilesMyWay.

AmFam MilesMyWay is for drivers who don’t use their car very often or have vehicles that aren’t driven regularly. The program typically operates on a pay-per-mile basis, meaning the less you drive, the less you pay.